1. Rodrigo Rivero
52 Edensor Gardens
London W4 2QZ
Mobile: 07511 766397
Email: rodrigo76@me.com
Objective:
To obtain a position that would allow me to utilize my leadership, organization, and human
relations skills in a professional environment.
Qualification Summary:
• More than ten years of professional experience in hospitality industry.
• Extensive knowledge in all areas of restaurant, bar and hotel operations.
• Well versed in social etiquette
• Multilingual: Fluent in Spanish, English and basic Italian
• Able to work well within a team
Education:
• Bachelors Degree, Photojournalism, UCF
• International Bartending School, Miami, Florida
Work Experience:
Head Office Bar Openings Trainer: Dec, 2012 – Current, Bill’s Restaurant
• In charge of opening new sites
• Training in bar and barista knowledge
• In charge of bar orders and managing invoices
Bartender: Aug, 2012 – Oct. 2012, Frankenstein Bar, Edinburgh, Scotland
• Prepare cocktails and other drinks.
• Assisting staff in various duties
• Helping the kitchen in serving food for the tables
Bar Supervisor: Dec. 2011 – Jun. 2012, Hesperia Troya, Tenerife
• Manage Bar operations and administration including scheduling, reports, inventory and customer
service.
• Supervise staff of ten employees
• Responsible for team development, communications, sales, profit and cost control management
• Coordinate and oversee functions for over 700 guests and train dining and bar staff.
Waiter/Bartender: June, 2011 – Nov. 2011, Pygmalion Økocafe & Galleri, Bergen
• Mixed ingredients to prepare cocktails and other drinks.
• Displayed excellent customer service and cash handling skills.
• Served food to customers seated at the bar.
• Always checked customers' IDs to make sure they met age requirements for alcohol and tobacco
purchase and consumption.

2. Bar Supervisor: Nov. 2010 - Apr. 2011, Hesperia Troya, Tenerife
• Assisted bartenders by stocking and restocking them with glasses, ice, liquor, garnishes and
other supplies.
• Was in charge of putting away inventory and maintaining the cleanliness of the bar.
• As a bartender, duties included pouring cocktails for guests at the servers' tables, cash handling,
and waiting on guests sitting at the bar.
Bartender: Jan, 2010 – Sep. 2010, Harley’s American Restaurant, Tenerife
• Managing the supply of glassware and trays
• Combining different flavors and mixing with drinks
• Handling and monitoring the supplies of equipment and drinks at the bar
• General cleaning of the bar and surroundings
Waiter/Bartender/Supervisor: Jan, 2001 – Sep. 2009, Renaissance Orlando Resort,
Florida, U.S.A
• Serving food and drinks at the main Restaurant and Bar
• Inspiring bar staff to deliver prompt, friendly and efficient service at all times.
• Providing day-to-day support to the Retail Area Managers.
• Daily Stock Control and full weekly audit.
• HR responsibilities including recruitment, training and development of staff.
• Organizing the daily Rota and duties
• Responsible for management of brand standards, stock rotation & cashing up.
• In-depth understand of measurements and weights of drink levels.
• Re-evaluating the beverage & wine list offered, highlighting trends & new products to Managers
Key Skills and Competencies
- Confident and articulate when communicating with customers.
- A deep understanding of food hygiene and health and safety issues.
- Strong customer-facing skills.
- Ability to present and persuade in an articulate fashion.
- Knowledge of food, drink and retail development/ implementation.
- Having a detailed knowledge & understanding of cocktails, wines and champagnes.
*References available upon request.