Jessica Wilhelm Resume 11.16
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- The document is a resume for Jessica Wilhelm who has experience as Director of Clinical Services at Neurogistics and Wellness Director and Operations Manager at Peoples Rx. - As Director of Clinical Services, she reviewed test results and developed customized nutrition protocols, consulted with clients and practitioners, and developed knowledge bases and articles. - As Wellness Director and Operations Manager, she oversaw the general operations of a $28 million pharmacy including four retail locations and two wellness centers, developed company structures, directed a team of 15 managers, and increased sales and profitability each year.
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THe Employee Well-Being Bootcamp for HR, Benefits and Wellness Professionals
THe Employee Well-Being Bootcamp for HR, Benefits and Wellness Professionals
Jessica Wilhelm Resume 11.16
- 1. As the Director of Wellness at Peoples Rx my leadership, vision, and commitment led wellness to become the most profitable department in the company. I have a cultivated knowledge of business, inventory and project management, and also enjoy building positive relationships with employees, customers and vendor account representatives. My ability to adapt to changing company and customer needs and develop solutions to meet the demands of a diverse customer base has contributed to increased sales and customer and employee satisfaction. t: 512-988-7922 e: jesswilhelm429@yahoo.com 20101 Wearyall Hill Ln Pflugerville, TX 78660 S U M M A R Y O F S K I L L S C O N TAC T E X P E R I E N C E Director of Clinical Services | Neurogistics Review neurotransmitter test results and develop customized nutritional protocols based on health history, current medications, and symptoms for children and adults with mood and behavior disorders; Consult with clients and practitioners regarding customized reports to educate them on how they relate to their specific symptoms or behaviors; Serve as the main point of contact for practitioner accounts, including the recruitment of prospective practitioners, creating new accounts and providing clinical support; Developed six knowledge bases for the company’s retail division and updated existing set of rules to generate personalized wellness protocols; Write patient resource documents on a multitude of nutrition topics, submitting and editing articles for the company weekly blog. January 2016- October 2016 S O F T WA R E E X P E R T I S E E D U C AT I O N Project Management Staff Management Planning & Organization Wellness Education Client Relationships Catapult POS Inventory Management Quickbooks Microsoft Office CHARM Electronic Medical Records Proliant Workforce Management Solutions Auragen Protocol Generator Authorize.net Credit Card Processing C E R T I F I C AT I O N S Certified Neuroscience Consultant University of Texas at Austin Bachelor of Science Coursework in Medical Nutrition Therapy, Food Science, Genetics and Biochemistry Thesis: Vitamin D and Breast Cancer - research focused on evaluating the risk for developing breast cancer in relation to serum vitamin D levels in women. Certified Cholestech Operator Certified Sahara Hologic Bone Densitometer Operator 2015 2008 2008 2002 J E S S I C A W I L H E L M B S , C N PROJECT MANAGER Wellness Director & Operations Manager | Peoples RX Promoted to Wellness Director in 2009; Oversaw the general operations of a $28 million grossing independent retail pharmacy, including four retail locations and two wellness centers; Promoted from Wellness Specialist to Wellness Manager and tasked with staff recruitment, hiring, training and scheduling and managing wellness staff; Developed a company structure which included a leadership organization chart, updates and revisions to the policies and procedures manual, creation of training manuals for each department, the implementation of a HR department as well as department head oversight; Directed a team of 15 managers organizing and leading monthly meetings, setting department goals, training on new policies and procedures, ensuring customer service objectives were met, and conducting yearly performance evaluations; Managed the construction, recruiting, financials and overall business plan to open a wellness center within a 4-month timeframe; Part of team that oversaw the planning and implementation of a pharmacy in the Apple, Inc Wellness Center; Increased sales and profitability each year by reviewing financial, sales and activity reports, thereby evaluating inventory management procedures, negotiating pricing structures or contracts with vendors, as well as developing a product review committee; Collaborated with the marketing department to create monthly wellness product promotions and programs as well as monthly newsletters; scheduled guest speakers and topics for the company’s weekly radio show, created a five-person team to coordinate community/promotional events. April 2000 - December 2016 P E R S O N A L I enjoy running and weight training, completing several 5k and 10k races and am currently training to compete in a kettlebell competition and obstacle course race with my boot camp team. I am passionate about educating people so they have the knowledge to make informed health decisions. I am always up for a challenge, enjoy problem solving and making positive change.