1. Jessica K Kemper
1 Arrowwood Place
Ballston Spa, NY, 12020
jessica.kemper@autotrader.com
Mobile: 518-588-4050
EDUCATION & CREDENTIALS
Fulton Montgomery Community College Plattsburgh State University
May 1999-Associates of Arts Humanities May 2001- Bachelor of Arts Communications
1997 – 1998 Freshman Senator SGA Member Omicron Delta Kappa -
1998 – 1999 Vice President SGA (National Leadership Honor Society)
Member Student Activities Board Resident Assistant
University at Albany
May 2003 Master of Arts Communications
Concentration in Political and Organizational Communications
Teaching Assistant for Full- Time Internship Program
PROFESSIONAL EXPERIENCE
Cox Automotive, Autotrader.com, Dealer Groups January 2016 to Present
Performance Consultant
 Effectively consulting dealer group accounts across New York state resulting in 0% churn and
9.3% growth across 29 accounts (and growing)
 Quickly building long term trusting relationships within all levels of dealer group accounts
including owners, corporate GMs, GMs NCMs, UCMs, and BDC managers at the store level
 Being a trusted advisor and asset to dealer group accounts utilizing market research, analytics,
knowledge of industry and full understanding ofCox Automotive product offering
 Helping dealer group accounts to come up with resolutions to their challenges and to meet their
individual goals
 Effectively managing time between dealer visits, corporate meetings, trainings, documentation of
all dealer interactions utilizing email, text, salesforce, webexs, in person meetings, and phone
 Serving as a true team player by helping otherpod members to bring on new accounts,sharing
best practices, overcoming obstacles,providing feedback, and utilizing my past experiences with
training and development
 Collaborating across Cox Automotive BUs, to help dealers achieve their goals utilizing existing
relationships within our corporation from 8 yrs with the company.
 Consistently working with management keeping constant communication open regarding
corporate pricing, brainstorming, dealer challenges, and important corporate meetings.
Autotrader.com, Northeast April 2015 to January 2016
Roving AC/Training Specialist
 Effectively managing accounts in open territory (R18 D4) utilizing a consultative sales/service
process resulting in $27,363 NBA and 0% churn in 7 months (saving $20,000 cancellations,
signing up 10 new dealers including 2 new groups (Fuccillo, Goldstein)
 Collaborating and partnering with RSD in planning and development of training for ACs and
DSMs at regional, district, and virtual meetings utilizing past resources and certifications
 Maintaining and building trusting relationships at all levels of dealerships focusing on decision
makers to understand theirbusiness and bring solutions to their challenges
 Collaborating with COX automotive BUs after in depth needs analysis with assigned dealers
generating over $8000 MRR (Vinsolutions, Homenet, Vauto)
 Report directly to RSD with minimal direction while collaborating with DSM on book of business
and training, coaching, and mentoring needs of assigned district
 Facilitating effective meetings and presentations to large dealers and small dealer groups utilizing
all available resources (360 reporting, service plus, BUs, industry education and relationships)
Autotrader.com, National May 2012 to April 2015
Sales Trainer – Specialty Division
 Responsible for coaching and mentoring ACs/ DSMs on field rides Q1 2015 in Region 18 –
generating $16k NBA

2.  Partner with RSDs, DSMs, and business units across country to develop and implement training
 Responsible for training and developing Major Accounts division including DSM and ACs
 Continue to consult with ACs and dealer principles inside previous sales district resulting in
upsells, decreased churn, and product adoption across all COX automotive
 Developed and facilitated KickStart DSM and PS workshops (reinforcement training program
focused on our consultative process and conversations)
 Lead trainer on developing interactive learning experience to impact TIM value conversations for
dealer sales for TIM alongside TIM leadership team
 Trained and mentored over 14 ACs during Good2Great program resulting in increased
performance (presidents club) and product adoption over 3 month period
 Certified in INSYNC online facilitation, Negotiation, Inside/Out Coaching, 5 Choices Time
Management, Effective Facilitation
Autotrader.com, Albany, NY June 2008 to May 2012
Advertising Consultant
 Responsible for managing a portfolio of 35-40 auto dealers while prospecting for new business
 High product adoption across all products including premium new, used,co-op, KBB, TIM, Vauto
 Consult with dealers about their online digital strategy along with other advertising mediums
 Facilitate dealers in creating and implementing processes to bettersucceed in the marketplace
 Consult with dealers and introduce products and services that meet their needs
 Stay current and up to date with automobile industry and otheradvertising mediums
 Collaborate with team members and mentor new employees for ultimate success
Time Warner Telecom, Albany NY September 2006 to June 2008
Account Executive
 Responsible for business development across all industries
 Identify key prospects and track progress in a relationship management system
 Maximize relationships with equipment vendors for leads and referral business
 Demonstrate consultative selling approach with active listening skills to address clients concerns
CBS 6 Albany, Niskayuna NY May 2004 to September 2006
Account Executive
 Developed integrated marketing campaigns involving multiple businesses forgreatest exposure
 Drafted creative and interactive presentations and marketing material for prospective clients
 Creatively utilized online, print, and television advertising to create a brand identity for area
businesses and organizations
 Attended many networking functions monthly to establish a large professional network
Transwestern Publishing, Albany NY May 2003 to May 2004
Account Executive
 Designed and proposed creative print advertising to prospective clients
 Promoted to top level sales position within two months while achieving #1 sales position in
assigned territory
 In charge of creating and implementing training sessions fornew hires including interactive
programs for increased retention rates
University at Albany, Albany NY August 2001 – May 2003
Teaching Assistant
 Coordinated full time internship program with junior and senior level students
 Negotiated with community businesses and legislative members for participation in the internship
program and placed students accordingly
 Visited area colleges to recruit for full time legislative gazette internship enhancing public
speaking and presentation skills
 Developed time management skills between teaching 40+ students,and completing assignments to
fulfill my degree, inclusive of an internship at the Attorney General’s Press Office
 Served as a mentor and role model for students
ADDITIONAL RELEVANT EXPERIENCE
Shoreline Entertainment Complex, Lake George NY May 2001 – May 2003

3. Management
 Promoted to management after 4 months of service
 Responsible for hiring and training a staff of 20 customer service representatives
 Created weekly schedules for 50 + employees
 Developed and implemented administrative procedures to enhance internal security and promote
honesty within a staff of young adults resulting in considerable savings to the company
Plattsburgh State University, Plattsburgh NY May 2001 – May 2003
Resident Assistant
 Served as liaison between the Student Affairs Staff and the students
 Created dynamic programs to develop a community atmosphere within the resident hall
 Primary acted as a role model, offering peer assistance and direction to students
Fulton Montgomery Community College, Johnstown NY Sept 1997 - May 1999
Student Government Executive Board Member
 Developed and implemented successfulcampaign plan for yearly elections
 Selected, planned, and coordinated college-wide social, cultural, and educationalprograms and
events
 Collaborated with other clubs and organizations on campus community service projects
 Attended student conferences and sponsored trips to various points of interest
 Attended college lobbying days at State Capital with President of College
CORE QUALIFICATIONS
Completed NADA 1 and 2 Inside/Out Coaching
NIADA Effective Facilitator Certified
Training & Development Certified in Negotiation/ Merchants Association
INSYNC Online Facilitation Certified Dealer Simulation Completion
Creative and Strategic Planning Abilities Solid Implementation Skills
Organization & Follow through Purposeful Listening & Needs Assessment
New Business & Account Development Solutions & Relationship Sales
Customer Relations & Negotiations Persuasive Communication Skills
Large Group/Small Group Presentations Strong Analytical and Problem Solving Skills
Team Building & Leadership Solid Automobile Network internal and external
Computer Literate with Concentration in Microsoft Office Organized Tracking System for Contacts
CRM Efficient Strong written and verbal communication skills
REFERENCES AVAILABLE UPON REQUEST