Jayni Bhatt is seeking a position that utilizes her skills in administration, customer service, data entry, and accounting. She has over 10 years of experience in roles such as administration officer, cashier, payroll processor, and lecturer. Bhatt possesses strong computer skills and is proficient in Microsoft Office, accounting software, and operating systems. She is committed to providing excellent customer service and completing all tasks accurately and on time.

1. esume
Jayni Bhatt
Unit 5/6 McColl Court, Brunswick West 3055, Melbourne
Tel: 0420607345 Email: jaizbhatt@hotmail.com
EXECUTIVE SUMMARY
I am hardworking, highly motivated, persistent, polite, and honest person with a positive outlook. This is aided by good
time management skills and initiative, which I use in planning every strategy. I am able to work in a team environment,
yet have demonstrable ability to work alone. I enjoy close contact with people, and have developed excellent people
and communication skills. I possess high level of customer service skills, and apply myself readily to all tasks with a
desire to succeed. Furthermore, I am more than willing to undergo any further training deemed necessary to make a
success of any position to which I am applied.
PROFESSIONAL EXPERIENCE
Assistant to Admin & Audit Department July 2013 – Dec 2013
Mitsumi Computer Garage Ltd – Nairobi, Kenya
• Preparing various month end reports including banking and other administrative duties
• Provide assistance to internal and external auditors to complete annual audits within preset deadlines
• Performing Bank Reconciliations
• Monitoring inventory, office stock and ordering supplies as necessary
• Meeting and greeting clients and visitors to the office
• Handling incoming/outgoing calls, correspondences and filling
• Organising business travels, itineraries and accommodation for managers
• Maintaining a Filing system and updating appropriate records when required
• Accurately completing all tasks required, adhering to all operational priorities and procedures and policies for
risk and compliance.
• Setting up and coordinate meetings and conferences
Cashier at point of Sale and Shop floor Assistant March 2009 – Dec 2012
Iceland Foods Ltd – London, United Kingdom
• Worked as a check out cashier at the point of sale by providing an excellent customer service
• Being proactive in responding to customers in the branch in order to keep customer waiting time to a minimum
• Meeting my target by providing quality services, contributing to the overall branch service and sales targets.
• Take personal responsibility for customer complaints handling within agreed guidelines and ensuring that any
customers experiencing any difficulties while shopping receive help, advice and guidance appropriate to their
own needs and personal circumstances.
• Fulfilling the tasks and activities allocated to me in a number of key areas including till duties, welcoming
customers, operational tasks and cashing up the tills and handling back office assistance.
Mail Sorter Oct 2011 – Dec 2011
Royal Mail Post Office Mail Centre Depot – London, United Kingdom
• Sorting out parcels and letters according to its destination and criteria as per the company’s policies and
procedures
Administration officer and Data entry Clerk Oct 2009 – June 2012
London College of Management Studies – London, United Kingdom
• Maintained student database by entering accurately student data onto computerised database and Excel
Spreadsheet

2. • Provide student accurate detailed listing and reports to the relevant co-ordinators for their relevant uses
• Maintained accurate attendance and payments reports of the students on the database and excel spreadsheet
• Locate and correct data entry errors
• Ensuring report tables and listings accurately reflect data within a database
• Carried out general administration duties such as handling incoming/outgoing calls, sending emails to
students, giving out student support and advice where necessary, sorting student enquiries and reporting back
to relevant heads of departments
Part time Lecturer for London College of Management Studies Sept 2011 – Dec 2011
• Lectured on Marketing policy, planning & Communication to Business Management Diploma students.
Senior Administration Manager Jan 2005 – July 2008
Khetia Drapers Ltd – Kitale, Kenya
• Processing and crosschecking automated payroll of the entire company’s workforce
• Raising purchase orders and invoice tracking
• Performing bank reconciliations
• Meeting and greeting clients and visitors to the office
• Assigning and supervising the work of the juniors
• Handling incoming/outgoing calls, correspondence to any banking queries and maintain filling
• Liaise with IT department if there is any system errors
• Performing daily banking deposits and reconciliation of receipts
• Collection of outstanding payments from customers, preparing weekly collection targets and meeting them by
daily follow ups.
• Issuing computerised cheques to suppliers
• Other treasury work like:
o Petty cash maintenance
o Customer cash receiving and posting
o Resolving customer/supplier issues on outstanding, credit notes, statements, correspondence with
customers/suppliers on balance confirmations
EDUCATION
Chase Skills – Melbourne, Australia June 2015
• Certificate III in Business
• Certificate III In Accounts Administration
London College of Management Studies – London, United Kingdom Sept 2008 – Dec 2012
• Association of Chartered Certified Accountants (ACCA)
Papers Completed: Accountant in Business, Financial Accounting, Corporate and Business Law, Taxation, Audit &
Assurance
• Post Graduate Diploma in Management Studies (PGDMS) from Association of Business Practitioners
• Advanced Diploma in Business Management (ABE) from Association of Business Executives
COMPUTER PROGRAMMING SKILLS
• Office Packages : Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook
Express
• Accounting and Payroll Software : MYOB, Xero, Tally 9, Quick Book, Orion, ERP
• Operating System : ERP Systems, Windows ME, XP, Vista , 7 and 8
REFERNCES

3. Jane Stott - Director at Connecting Pty Ltd
Mobile: 0419 175 768 Email: jss@connectingminds.com.au
Mitsumi Computer Garage Limited
P.O.Box 32735-00600, 1st
Floor Muthithi Place, 67 Muthithi Road, Westlands, Nairobi, Kenya. Tel:
+254203744921 Email: anita@mitsumidistribution.com / amish@mitsumidistribution.com
Iceland Foods Limited
143/161 High Street, Yiewsley, UB7 7QN London, United Kingdom Tel: +441895443800
Royal Mail
Princess Royal Distribution Centre, Blackmore Drive, NW10 7RH London, United Kingdom Tel: +442089657759
Email: Ashley.Taylor@pertemps.co.uk / Sunita.kaur@pertemps.co.uk