Division Meeting - Jan. 31, 2020
UofSC Division of Student Affairs and Academic Support
"Understanding and Mitigating Implicit Bias"
presented by Preshuslee Thompson
Kirwan Institute for the Study of Race and Ethnicity
The Ohio State University
2. NOMINATE A GEM TODAY
Gamecocks who Excel at Magnificent Service
Nominate a colleague in your department or across the Division
3. GEMS
• The GEMS recognition program makes it easy to celebrate
employee achievements and say thank you to staff.
• Eligibility
• All employees in the Division of Student Affairs and Academic Support are
eligible for recognition — full time, part-time, temporary, research grant /time-
limited and graduate assistants.
• Participation
• Ask your department's business manager or HR contact for a GEMS
notecard. Fill it out and send it to the employee you want to recognize,
because a handwritten note is always nice.
• Nominate online using the GEMS Gift Card Nomination and Registration
Form
4. JANUARY GEMS WINNERS
• Chris Morgan
• Jason Halterman
• Carly Zerr
• Mitch Nettesheim
• Daniel Aleksiejczyk
• Richard Hartley
• Chelsey Art
• Morgan Ruebusch
5. NOMINATORS HAVE A CHANCE TO WIN!
When you nominate a colleague you will be
entered in the monthly drawings and you have an
opportunity to win a $25 gift card.
9. ABOUT THE KIRWAN INSTITUTE
HOW KIRWAN APPROACHES OUR WORK
RACE AND COGNITION
The role of individual-level
thoughts and actions in
maintaining discrimination.
STRUCTURAL
RACIALIZATION
The influence of our country’s
racial history on policies,
practices and values that
perpetuate racial inequity.
@KirwanInstitute /KirwanInstitute
10. Gladwell, Malcolm. (2005). Blink: The Power of Thinking Without Thinking. Little, Brown, & Co.: New York.
The average
U.S. man is
5’9”
The
average
Fortune
500 U.S.
CEO is
6’0”
IS IT JUST A COINCIDENCE?
11. 0%
10%
20%
30%
40%
50%
60%
70%
U.S. Men Fortune 500 Company CEO
14.5%
6’ or taller
4%
6’2” or taller
30%
6’2” or taller
58%
6’ or taller
LEADERSHIP AND PHYSICAL STATURE
Gladwell, Malcolm. (2005). Blink: The Power of Thinking Without Thinking. Little,
Brown, & Co.: New York.
12. Attitudes or stereotypes that affect our
understanding, actions, and decisions in an
unconscious manner.
Image Credit
DEFINING IMPLICIT BIAS
13. IMPLICIT BIAS CAN TURN EVEN OUR BEST
INTENTIONS INTO UNWANTED OUTCOMES
Intent
Effects of
Implicit
Bias
Outcom
e
Activity Credit: Lena Tenney
14. WHY IMPLICIT BIAS?
• Implicit bias can be a better predictor of behavior
and decision-making than our explicit beliefs.
• Implicit bias gives us a framework for
understanding the underlying factors driving overt
racism.
• Challenging implicit bias can help us align our
good intentions with our desired outcomes.
• Discussing implicit bias does not mean
ignoring other causes of disparities—it is one
part of the big picture.
15. LIMITATIONS OF AN “IMPLICIT
BIAS ONLY” APPROACH
• Potential to “excuse” or ignore bias because it may be
unintentional
• Easier to label bias as unintended, when that may not always be
the case
• Diverting resources away from institutional equity reform efforts
16.
17. GOALS FOR THIS SESSION
• Help us think differently about the way we think.
• Foster understanding of the ways in which bias operates in our
lives & institutions.
• Create a space and process to begin to bridge the gap between
intentions and outcomes.
20. HOW BIASES AFFECT US
IMPLICIT & EXPLICIT BIASES DON’T ALWAYS
ALIGN
Implicit
Biases
Conscious
Processin
g
• We engage in biased
behavior
• We experience biases
behavior
• We internalize biases
• An awareness of our implicit
biases can help us mitigate the
effects on our processing.
21. Miller, G. A. (1956). The magical number seven, plus or minus two. Some limits on our capacity for
processing information. Psychological Review, 101(2), 343-352. Image Credit
Conscious Mental
Processing
(7 ± 2 pieces of info) Unconscious Mental
Processing
(Millions/potentially
unlimited pieces of info)
WE HAVE LIMITED CONSCIOUS PROCESSING
CAPACITY
22. THE BIG IDEA
• There are key conditions under which we are most likely to
make decisions based on implicit biases:
Ambiguous or incomplete information
Compromised cognitive load
Time constraints
Overconfidence in objectivity
23. OUR BIASES ARE RESPONSIVE AND
ASSOCIATIVE
WE REACT TO PERCEIVED THREAT
Image Credit
Fear
24. TRAUMA RESPONSE
http://ptsd-treatment.info/
The Path of a Hijacked Brain
• Bypasses Executive Functioning
• Immediately in fight, flight or freeze
mode
• Not able to consider alternative solutions
or consequences
The Path of a Calm Brain
• The prefrontal cortex or higher brain,
• Optimal response to fear and accurately
assesses risk
• Quickly able to return to baseline (calm)
26. THE IMPLICIT ASSOCIATION TEST
• Measures the relative strength of associations between pairs of
concepts
• Stronger implicit associations = less time to pair and fewer
matching errors
• Weaker implicit associations = more time to pair and more
matching errors
implicit.harvard.edu
27. EXAMPLES OF PUBLICLY AVAILABLE IATS
Attitudes
Race
Age
Sexuality
Disability
Weight
Stereotypes
Gender - Career
Gender - Science
implicit.harvard.edu
30. GENDER - CAREER IAT RESULTS
(N=846,020)
24%
32%
19%
17%
5%
3%
1%
0%
5%
10%
15%
20%
25%
30%
35%
Strong Moderate Slight None Slight Moderate Strong
Automatic Association of Men
with Career & Women with
Automatic Association of
Women with Career & Men with
Home
Project Implicit. (January 2005- December 2015). Percent of web respondents with each score. Retrieved
06/20/2017 https://implicit.harvard.edu/implicit/Study?tid=-1
No Automatic Association
of Gender with Home vs.
Career
31. ORIGINS OF THESE ASSOCIATIONS
Image Credit 1; Image Credit 2
Family, friends, & early life experiences
Media messaging: both traditional & social
35. ALL ACTORS IN HIGHER EDUCATION ARE SUSCEPTIBLE
TO IMPLICIT BIAS
36. IMPLICIT BIAS CAN BE ACTIVATED BY ANY PERCEIVED
SOCIAL IDENTITY
• Our social identities can
intersect
• Intersectionality is specific to a
person holding multiple
marginalized identities
• We can have both privileged
and marginalized identities
simultaneously
• Having a privileged identity
does not mean you never
experience oppression.
• Being aware and intentional
about how we reflect on our
own identity can help us to be
better champions for justice
and equity.
37. 3 COMPONENTS OF BIAS
• Cognitive: beliefs and expectancies of people based off identities
(stereotypes)
• Affective: attributions or judgements of people as good or bad.
(prejudice)
• Behavioral: Tendency to treat or interact with people based off
identities (discrimination)
Ageism in the Workplace, David M. Cadiz, Amy C. Pytlovany, and Donald Truxillo, organizational and
instutional psychology online publication date march 2017 DOI: 10.1092/acrefore/9780190236557.013.2
38. IDENTITIES INFLUENCE
PERCEPTIONS
Fiske, S. T., Cuddy, A. J. C., Glick, P., & Xu, J. (2002). A model of (often mixed) stereotype
content: Competence and warmth respectively follow from perceived status and
competition. Journal of Personality and Social Psychology, 82(6), 878-902.
Competence
• Confident
• Capable
• Skillful
Warmth
• Friendly
• Good-natured
• Trust Worthy
Status
• Prestige and
Wealth
Competition
• Competing for
resources
39. IMPLICIT BIAS AND STEREOTYPING
• Our Biases are often formed
based on skewed,
overgeneralized, and
stereotypical messages.
• Dimensions of stereotypes are
derived from interpersonal and
intergroup interactions.
• Stereotypes maintain a
societies status quo and defend
dynamics of Power and Control
Fiske, S. T., Cuddy, A. J. C., Glick, P., & Xu, J. (2002). A model of (often mixed) stereotype
content: Competence and warmth respectively follow from perceived status and competition. Journal
of Personality and Social Psychology, 82(6), 878-902.
40. IMPLICIT BIAS AND INTERSECTIONALITY
• National Science Foundation conducted an empirical study
analyzing how experiences of implicit bias correlated with
stereotype studies and the intersection of race and gender.
• 60 WOC in STEM were interviewed
• 20 Black, 20 Asian, 20 Latina
• 4 Patterns of Gender Biased were identified
2014 Double Jeopardy? An Empirical Study with Implications for the Debates over Implicit Bias and
Intersectionality, Joan C. Williams UC Hastings College of the Law, williams@uchastings.edu
41. 4 GENDER BIASES
• Prove It Again: Stereotypes related to perceptions of Women’s
competence
• Tight Rope: The balance of masculine vs feminine behaviors and
expectations of Women
• Maternal Wall: Assumptions regarding how mothers navigate work
life
• Tug of War: Internalizing Gender bias against other women
2014 Double Jeopardy? An Empirical Study with Implications for the Debates over Implicit Bias and
Intersectionality, Joan C. Williams UC Hastings College of the Law, williams@uchastings.edu
42. PROVE IT AGAIN (STEMS FROM STATUS DIFFERENTIALS)
White Women
-Need to provide twice as much evidence to prove they
are equally as competent as men.
-Women’s success often attributed to luck, men’s
attributed to skill.
-WOC often described experiences as demeaning and
disrespectful, this phrasing was not used by WW being
interviewed.
-WOC had to navigate extra stereotypes related to
sexuality
2014 Double Jeopardy? An Empirical Study with Implications for the Debates over Implicit Bias and
Intersectionality, Joan C. Williams UC Hastings College of the Law, williams@uchastings.edu
Black Women
-Perceptions of competence stemmed more
from Race than Gender.
-Often felt stereotyped as incompetent and
unqualified.
-Race influencing prove it again stereotypes
were only reported by Black women.
Latina Women
-Dealt with the lowest perceptions of
competence.
-Often viewed as an immigrant or domestic
worker.
-Gender had a larger impact than race did on
perceptions.
Asian Women
-Stereotypes were lumped as positive and
negative
-“Model Minority”stereotype caused increase in
perceptions of competence. Equally or more
competent than Whites.
-Negative stereotypes pertaining to social skills
-Negative stereotypes pertaining to
submissiveness
43. TIGHT ROPE
White Women
-Pressure in the workplace to conform to traditional notions of
femininity but not “too feminine”
-High status jobs place demand on Women to be more masculine in
their behaviors but too much will cause Women to be perceived as
“prima donnas, not team players, too aggressive.”
2014 Double Jeopardy? An Empirical Study with Implications for the Debates over Implicit Bias and
Intersectionality, Joan C. Williams UC Hastings College of the Law, williams@uchastings.edu
Black Women
-Because Black people are often stereotyped
as more masculine than white people, BW may
have more leeway in showing masculine
behaviors.
-Assertive behaviors are praised until it reflects
a personal issue (complaints about
discrimination, angry black woman)
-Often assigned Office “housework” duties
-More likely to have clothing and appearance
deemed as an issue than feminine behavior.
Latina Women
-Often perceived as too feminine, especially
when it comes to clothing.
-Increase in pressure to do office
“housework” due to stereotypes about
domestic workers.
-If behaviors are too masculine they are
perceived as the “fiery or spicy Latina”.
Asian Women
-Again mixed positive and negative
stereotypes become present.
-If an Asian Woman is too masculine she
was perceived as a “Dragon Lady”
stereotype.
-Also assigned office “housework”
-General stereotypes portraying Asian
Women as quiet, obedient, and courteous.
44. MATERNAL WALL
White Women
-Motherhood triggers powerful negative stereotypes
related to competence.
-Mothers are 79% less likely to be hired, only ½ as
likely to be promoted, and offered on average
$11,000 less in salary.
-Punished in the workplace more harshly.
-Fathers are also less likely to be offered promotions
and punished more harshly.
2014 Double Jeopardy? An Empirical Study with Implications for the Debates over Implicit Bias and
Intersectionality, Joan C. Williams UC Hastings College of the Law, williams@uchastings.edu
Black Women
-in 2006 ABA found that the same portion of
White Women and WOC reported feeling their
career commitment was questioned after
becoming a parent.
-Family patterns were more of a barrier for
BW than WW. (ex: single parent, caregiver for
extended family)
Latina Women
-Increased assumptions that Latina Women
have a lot of children.
-Assumptions that family would be chosen
over work.
-Family dynamics focus more on the extended
family more so than the status quo (nuclear
family)
Asian Women
-Model minority stereotype continued to
trigger assumptions that Asian mothers have a
nuclear family structure.
-Stereotypes associating Asian Americans as
career oriented trigger assumptions that Asian
Women would choose their career over there
family.
45. TUG OF WAR
White Women
-When there are few women in leadership, it can
trigger a perception amongst women that there is
only room for one.
-Women who experience Gender Bias early in their
careers tend to distance themselves from other
women
2014 Double Jeopardy? An Empirical Study with Implications for the Debates over Implicit Bias and
Intersectionality, Joan C. Williams UC Hastings College of the Law, williams@uchastings.edu
Black Women
-“tokenism effect” specifically pertaining to the
presence of Black Women
-Conflict between Black and White Women
pertaining to different understandings of
“womanly behavior”.
-Feelings of isolation and that colleagues are not
“safe” enough to share personal information with.
- Conflict between younger and older Black
Women pertaining to advice about navigating the
workplace.
Latina Women
-Some Latina Women spoke kindly of other
Latinas in the workplace.
-Conflict arose between younger and older
Latina staff.
-Felt there was an increase of conflict
between Latina Women with Women
Supervisors who were of another race.
Asian Women
-Reported fewer levels of Tug of War barriers
than other groups of Women.
-Felt a strong sense of comradery between
Asian Women in the workplace.
-Suggested close relationships with older
Asian Women in the workplace helped reduce
Tug of War barriers.
46. THE BIG IDEA
• Experiences of subtle and overt bias differ based of both Race and
Gender.
• Without acknowledging the intersection of Race and Gender, we begin
to clump WOC into one category, and that “erases” race based barriers.
• Biases and stereotype activation may be automatic but acting on those
assumptions are under our control.
• Intersectionality should always be included in conversations related to
bias and diversity and inclusion.
• Navigating workplace stereotypes can create an additional set of
burdens for marginalized minorities in the workplace.
47. STEREOTYPE THREAT
• Triggered when we fear our performance will be interpreted as
confirming a stereotype versus our actual ability.
• Even subtle stereotypical comments (microaggressions) can
drastically reduce a person's performance
• Stereotype threat occurs within many communities: race and
ethnicity, gender, socioeconomic status
Brownstein, M., & Saul, J. M. (2016). Implicit bias and philosophy. Oxford: Oxford University Press.
48. STEREOTYPE THREAT'S EFFECT ON PERFORMANCE
• The psychological distressed
produced by stressed impairs
our ability to think clearly
• Increased cognitive load
produced by actively
monitoring one's own
performance
• Added cognitive load produced
by efforts to suppress other
responses to threat
• Indvidual's may experience
• avoidance,
• disengagement,
• or disidentification with the
stereotyped social identity
Brownstein, M., & Saul, J. M. (2016). Implicit bias and philosophy. Oxford: Oxford University Press.
Shapiro, J. R., & Neuberg, S. L. (2007). From Stereotype Threat to Stereotype Threats: Implications of a Multi-Threat Framework for Causes, Moderators,
Mediators, Consequences, and Interventions. Personality and Social Psychology Review,11(2), 107-130. doi:10.1177/1088868306294790
51. CHANGE UNWANTED BIASES
Pascual-Leone, A., Freitas, C., Oberman, L., Horvath, J. C., Halk, M., Eldaief, M., . . . Rotenberg, A. (2011).
Characterizing brain cortical plasticity and network dynamics across the age-span in health and disease with TMS-
EEG and TMS-fMRI. Brain Topogr, 26, 302-315. Image Credit
52. USE MINDFULNESS TO ALTER YOUR BIASES
Six weeks of practicing loving kindness meditation aimed
at increasing empathy toward a marginalized people
was shown to decrease levels of unfavorable implicit bias.
Kang, Y., Gray, J. R., & Dovidio, J. F. (2014). The Nondiscriminating Heart: Lovingkindness Meditation Training
Decreases Implicit Intergroup Bias. Journal of Experimental Psychology, 143(3), 1306-1313. Image Credit.
54. INTERGROUPCONTACT
Allport, G. W. (1954). The Nature of Prejudice. Cambridge, MA: Addison-Wesley. Peruche, B. M., & Plant, E. A.
(2006). The Correlates of Law Enforcement Officers' Automatic and Controlled Race-Based Responses to Criminal
Suspects. Basic and Applied Social Psychology, 28(2), 193-199.
55. REDUCE SUSCEPTIBILITY AT
KEY DECISION-MAKING MOMENTS
Time Constraints
Compromised Cognitive Control
High Ambiguity
Overconfidence in Objectivity
56. Logging data may be the first way to establish that
bias may be an issue and can help inform next steps.
Set clear goals, track progress, & analyze trends
powell, j. a. (2015). Implicit Bias and Its Role in Philanthropy and Grantmaking. Responsive
Philanthropy(2). Williamsburg, VA. Blair, I. V., Steiner, J. F., and Havranek, E. P. (2011).
“Unconscious (Implicit) Bias and Health Disparities: Where Do We Go From Here?” The
Permanente Journal 15(2): 71-78
UTILIZE DATA
57. BE AN ACTIVE BYSTANDER
IDENTIFY the emergence of bias
DECIDE to address the situation
SPEAK OUT
FOLLOW UP
http://kirwaninstitute.osu.edu/active-bystander-training/
Image Credit
59. “If you always think what you always thought,
you will always do what you’ve always done.
If you always do what you’ve always done,
you will always get what you’ve always got.
If you always get what you’ve always got,
you will always think what you’ve always
thought.”
THINK Different | DO Different | GET
Different
63. ASSESSMENT – TELL US WHAT YOU THINK!
• Get out your phone, laptop,
tablet, etc.
• Go to srs.campuslabs.com
• Type in code: 23324
Editor's Notes
Bias is really a neutral term. The guy in the video clearly had favorable and unfavorable inclinations/beliefs.
One of the things that we know about implicit bias is that it can turn even our best intentions into unwanted outcomes. So let’s examine this connection between intent and outcomes. Glass vase activity (everyone gets a glass vase. Half the room accidentally drops the vase. Half the room throws the vase on the ground on purpose. Everyone’s vase is shattered regardless of their intention. So when we focus on the vase rather than our intentions, we see that impact is more important than intentions). Harm can be caused without any malice being present. This is a shift from how society typically talks about racism. Usually we hear from a PoC that they experienced racism, we look for evidence that the alleged perpetrator is a “racist,” then we either acknowledge that is was in fact racism or we decide that the person isn’t racist so the experience wasn’t one of racism. We need to flip the script and look at outcomes as indicators of racism as opposed to intentions. We need to acknowledge and repair harm even if it was an accident. Because who here considers themselves a good person? Almost all of us are trying to do the right thing: we want what’s best for ourselves, our families, our communities, our department, our campus, etc. So we’re going to assume good intentions in this session, that we’re all trying to do what’s best. And then we can focus on achieving those desired aggregate outcomes by recognizing, addressing, and mitigating the effects of implicit bias.
Implicit bias give us a framework for understanding the underlying factors driving overt racism and other biases that work contrary to our goals.
Research shows that our implicit biased are often better predictors of our behavior and decision-making than our explicit beliefs.
Acknowledging and highlighting implicit bias does not mean we’re ignoring other causes of disparities. Yes, there is explicit bias & structural inequities but also implicit bias. And importantly, they act concurrently to reproduce racial disparities.
Shift from intent toward an agreement on outcomes & a pathway to solutions
Focusing on how implicit bias can arise as do we fact gathering, as we make decisions about cases, as we seek to arbitrate/mediate, and as we work with one another as an organization dedicated to justice.
Example: the difference between going when the light turns green (automatic, we don’t have to think intentionally about it) versus filing your taxes (you have to pay attention to what you’re doing so you don’t get audited)
Example: the difference between going when the light turns green (automatic, we don’t have to think intentionally about it) versus filing your taxes (you have to pay attention to what you’re doing so you don’t get audited)
This phenomenon of limited conscious cognition is important to understanding why it was possible for us to miss that moon walking bear. The reality is, when our cognitive load is compromised, we are more likely to “miss” and/or “project in” information to our environment. So while we’d like to think of ourselves as rational adults capable to multi-tasking and being aware of our surroundings, the reality is we’re not as good at it as we think.
*** Click in comic animation***
This is especially important to understand given most of us live very busy lives. We are constantly inundated with a plethora of information and distractions. Distractions that may cause us to overlook otherwise obvious stimuli
Does this sound anything like how its like to be you? To make decisions about faculty hiring, retention, promotion, tenure, etc?
Our biases often times cause us to perceive threat even in instances when danger is not present. We have a tendency to fear what we are unfamiliar with rather than increase our familiarity.
Many of the behavioral and psychological symptoms exhibited after a traumatic event are due to chemical and structural changes to the brain.
Implicit bias is best understood when situated in the larger picture.
Developed in 1998.
A response latency test—measures down to the millisecond our speed and notes our errors.
This isn’t from the IAT but it shows how the test works. It’s easy to pair the first two examples but our minds almost grind to a halt on the third example because it doesn’t naturally compute.
So where do we get these distorted associations from? It goes back to the origins of our associations. Remember: it’s about repeated exposure. So even if we received “positive” messaging, sometimes mainstream constant messaging overwhelms it (example: when POC ensure their kids consume media that positively represents their race. That’s great, and may not be enough to counteract the constant pro-White messaging that pervades society).
These folks are all doing the same thing: trying to survive in a natural disaster. But how they’re characterized is vastly different based upon race. Even the contrast of residents versus young man has coded messaging. Illustrates how media shapes implicit associations even as reporters as themselves influenced by biases.
Implicit bias is best understood when situated in the larger picture.
Interpersonal intergroup interactions: People want to know what the others goals will be for the self or group and how effectively the other will pursue those goals. This interpretation of our perceptions of others occurs across racial prejudice, gender identities, national stereotypes. Stereotypes often result from shared public views of groups this shows us how our culture is actually perceived by us. We create our societal norms and we can share these norms, biases, and expectations across our society.
100 minutes in…
Why is it important to increase cognitive control?
Interrupt distorted associations that may be unintentionally retrieved during a review/decision-making moment.
Reduction of distractions and improvement of decision-making capacity
Has to meet certain conditions to be intergroup contact: being equals (not student-professor since there’s a power dynamic there), it being cooperative (not competitive). We have to be intentional about creating meaningful intergroup contact because we are very socially segregated.
Lena
Steps to becoming an active bystander
Notice that something is happening
Decide that something is unacceptable
Stand up/speak out
Remember: it is about educating people, not bashing/criticizing them
These approaches will hopefully help address the situation while avoiding making the person defensive
Difference between calling in and calling out
Educate at the level of those present
Use humor
Be literal or pretend you don’t understand
“I didn’t know that ____ could have a sexual orientation. How does that even work?”
“That doesn’t even make sense!”
Use questions that interrupt the narrative being presented
Act confused
“What do you mean when you say that?”
“Do you know what that word actually means?”
State that you are uncomfortable
“That phrase makes me uncomfortable. Could you please not use it around me?”
“I’m not sure how I feel about that.”
Acknowledging the elephant in the room doesn’t actually create the elephant or make the elephant somehow worse. Similarly, noticing and talking about biases doesn’t actually create biases or make the biases somehow worse. Ignoring biases, racial tension, racial anxiety, and racial inequity does us no good. In fact, it just makes things worse for everyone. We have to talk about these things if we are ever going to address them. After all, we can’t fix a problem that we don’t know or won’t admit actually exists. The elephant will remain—and likely get more and more out of hand over time if everyone ignores it.
Robin
Anyone who is joining via zoom should ask questions using the chat feature they should also leave their e-mail in the chat box and handouts will be sent to them (along with your affiliation)