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WELCOME
Division of Student Affairs and Academic Support
Directors Meeting | Oct. 24, 2023
SHARED SERVICES UPDATES
WHY SHARED SERVICES?
• Efficiency, consistency, better use of resources​
• Employee growth and advancement​
• Safeguards and succession planning​
• Enhanced service for students, families and other constituents​
• One division – shared strategic priorities
SHARED SERVICES TIMELINE
IN BETWEEN AND UP AHEAD…
• Conversations
• Goal-setting
• Position description reviews
• Meetings
• Review of research, case
studies and best practices
• More conversations
• Needs assessments
• Position description refinement
• Workflow development
• Meetings, meetings, meetings
• Implementation
• Launched request systems
• More convos and meetings
• Action and improvement
CONTINUOUS IMPROVEMENT
HUMAN RESOURCES
HR UPDATES
• Student training
• Internal titles
• Fair Labor Standards Act (FLSA)
VP REX TOLLIVER
VP UPDATES
TABLE TALK
THANKS!
sc.edu/studentaffairs

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October 2023 Directors Meeting

Editor's Notes

  1. INTRO: Maegan - This model supports operational excellence – it’s the foundation for the way we will work to provide a superior student experience and post-grad success and fosters our ability to develop scholar-practitioners, increase relationships and found partnerships
  2. TIMELINE: Alicia - Started talking about this in Aug. 2022 – official announcement was Nov. 3 – we’ve almost hit the one-year mark.
  3. TIMELINE DETAIL: Alicia - If you have questions, concerns, worries…if you’re unsure about something…REACH OUT AND ASK!
  4. CURRENT STATE: Alicia, Maegan, Kirsten, Ben Kirsten - Use the IT request section to order computer equipment for new staff
  5. WHAT’S NEXT: Anna - Plan, do, check, act cycle, shows continuous improvement and evolution We’ll always be improving – monitoring for opportunities to make things better, to grow the team’s skills, to serve our constituents better YOUR ROLE – be part of this process.
  6. TIMELINE DETAIL: Alicia - If you have questions, concerns, worries…if you’re unsure about something…REACH OUT AND ASK!