3. WHY SHARED SERVICES?
• Efficiency, consistency, better use of resources
• Employee growth and advancement
• Safeguards and succession planning
• Enhanced service for students, families and other constituents
• One division – shared strategic priorities
5. IN BETWEEN AND UP AHEAD…
• Conversations
• Goal-setting
• Position description reviews
• Meetings
• Review of research, case
studies and best practices
• More conversations
• Needs assessments
• Position description refinement
• Workflow development
• Meetings, meetings, meetings
• Implementation
• Launched request systems
• More convos and meetings
• Action and improvement
INTRO: Maegan- This model supports operational excellence – it’s the foundation for the way we will work to provide a superior student experience and post-grad success and fosters our ability to develop scholar-practitioners, increase relationships and found partnerships
TIMELINE: Alicia- Started talking about this in Aug. 2022 – official announcement was Nov. 3 – we’ve almost hit the one-year mark.
TIMELINE DETAIL: Alicia- If you have questions, concerns, worries…if you’re unsure about something…REACH OUT AND ASK!
CURRENT STATE: Alicia, Maegan, Kirsten, BenKirsten - Use the IT request section to order computer equipment for new staff
WHAT’S NEXT: Anna
- Plan, do, check, act cycle, shows continuous improvement and evolution
We’ll always be improving – monitoring for opportunities to make things better, to grow the team’s skills, to serve our constituents better
YOUR ROLE – be part of this process.
TIMELINE DETAIL: Alicia- If you have questions, concerns, worries…if you’re unsure about something…REACH OUT AND ASK!