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DIVISION OF STUDENT AFFAIRS &
ACADEMIC SUPPORT
DIVISION MEETING
October 1, 2021
OCTOBER GEMS WINNERS
Chris Gulino – Student Success Center
Scott McDonald- Student Success Center
Alicia Bervine- Student Affairs
Kimberly Seibles – OMSA
Kirby Fitzpatrick- Student Success Center
Rachel Mungovan – University Housing
Ben Estep – Student Success Center
Kim McMahon- Student Life
Jabari Bodrick- Leadership & Service
Center
2
OCTOBER GEMS NOMINATOR
• Susan Bernath – University Housing
3
UPCOMING EVENTS
• What's Dennis Reading?
• Thursday, October 14th, 9-10 a.m.
• Registration link on the PD Team website
• Division Meeting
• Friday, November 5th, 9-10:30 a.m.
• Look for more info in future Stay Informed emails & the monthly PD email
DIVISION DUOS
• Thank you all that signed up
for Division Duos!
• Matches were sent out this
past week!
• Be on the look out for monthly
check in items and discussion
topics from the PD Team!
5
STAFF SENATE OVERVIEW
LEENA HOLT
CO CHAIR, STAFF SENATE
2017
• Benchmarking
• Original Committee
2018
• Halted Efforts
• Peoplesoft
2019
• Caroline Agardy (VP HR) reached out to see how to move forward
2020
• Bylaw Formations Committee
• Senator Organizational Breakdown
• Communication Efforts
• Executive Committee Review Committee/Appointments
RUSHONDRA JAMES
VICE PRESIDENT, STAFF SENATE
Student Affairs Senators
• Megan Colascione
• Kelley Fink
• Joe Fortune
• Faye Hall
• Katherine Hilson
MISSION OF STAFF SENATE
The Staff Senate represents all classified and unclassified, temporary,
temporary grant and time-limited staff employees at the University of
South Carolina-Columbia.
The Staff Senate serves in an advisory capacity to the President of the
university and his or her designee(s).
The Staff Senate accepts and shares responsibility with the
administration, faculty, and students for attaining the stated goals of
the university and to foster a spirit of community.
THANK YOU!
Dennis & Stacey
Leena
All you for your hard work during Covid!
Staff have provided the knowledge, energy,
and dedication to keep UofSC going!
DETAILS
Meet second Tuesday of month at 3 PM.
Guests may attend in person or watch via
virtual link from Staff Senate website.
COMMITTEES & CURRENT PROJECTS
• Membership
• Communications
• Staff Policy and Wellbeing
• Professional Development
• Community Project
• Bylaws
STUDENT AFFAIRS SENATORS
Communication
•With Leadership
•With Constituents
– tell us how you want to hear from us!
SASENATORS@sc.edu
GET INVOLVED
• Ad hoc committee opportunities
• Respond to requests for input from your senators
• Elections in Spring ‘22 for open seats if any current
senators move into officer positions
NEXT MEETING
October 12 @ 3 p.m.
Lumpkin Room – 8th floor, Close-Hipp Building
“Alone we can do so little,
together we can do so much”
-Helen Keller
QUESTIONS?
UPDATES ON
TELECOMMUNICATING & CLASS
AND COMP STUDY
Stacey Bradley, Senior Associate Vice President
17
TODAY’S UPDATES
Compensation & Classification Redesign Project
Flexible Work
Trust
A HISTORY OF
SELF-REFLECTION
AND
EMPLOYEE-
FOCUSED
INITIATIVES
Division Work Climate Survey
Division Work Climate Survey
UofSC Community Insights
Survey
2011
2017
2019
Division of Student Affairs and Academic Support
2019-2020 SURVEY
DSA&AS OPEN-ENDED RESPONSES BY FREQUENCY
WHAT WOULD MAKE THIS INSTITUTION A BETTER PLACE TO WORK?
Better compensation
More
opportunities
for
advancement
Flexibility and
alternative work
schedules
More open
communications
More diversity in
leadership
Treating staff
equitably, not having
favorites
NEW
FOCUS
AREAS
IN
ACTION
Communication and
collaboration
Supervisor and
employee
development
Performance
management,
accountability &
feedback
Diversity, equity, and
inclusion
Prioritization of
initiatives; efficiency
& effectiveness
Employee Wellbeing
Create a divisional understanding of our priorities,
where we will commit efforts and resources, and how
we measure success
Process for depts. to guide prioritization
Educate and prepare our employees to improve in
these focus areas and deliver on our strategic plan
Develop in areas of prioritization, wellbeing, difficult
conversations, feedback, etc.
Cultivate a diverse, equitable and inclusive campus
culture
Recommendations from DEIA task force, unconscious bias
training for interviewers, cultural competence, etc.
Participate in organizational efficiency and effectiveness
opportunities
Refine and deploy flexible work practices
COMPENSATION & CLASSIFICATION REDESIGN
Salary Study: PayScale + Internal Experts
> 12 years since last University-wide study of staff compensation
1. Market pay equity
Internal and external – identify gaps
Prioritize an achievable action plan for improvement
2. Review of classification structure
Currently 10 broad bands; not specific roles/functions
Redesign to be more reflective of actual jobs and market pay ranges
COMPENSATION & CLASSIFICATION REDESIGN
Advisory Committee
• Meet monthly through May 2022
• Guide design and decisions – proposal June 2022
• Next meeting – discuss compensation philosophy
• Attract, reward and retain top talent
• Internal equity, external competitiveness
• Communication/transparency/governance
COMPENSATION & CLASSIFICATION REDESIGN
What about NOW?
• Additional duties and associated compensation still an option
• PFPs and bonuses to reward exceptional performance
• Reclassifications that impact more than one department will be
limited
• The broad banding structure may change, so reclasses could be short-term
anyway
• Can compensate for new duties now
FLEXIBLE WORK
We have multiple tools in the toolkit
Remote work
Hybrid work
Flexible work schedules: flexible hours, compressed work week, alternate “shifts”
Key is flexibility with accountability
Positively impact employee recruitment and retention
Encourage creativity in service delivery
Improve our skills as supervisors, including delivery of honest and actionable feedback
STUDENT AFFAIRS AND ACADEMIC SUPPORT
Division Telecommuting Task Force THANK YOU!!
Division telecommuting plan
1) Reviewed job classification and roles – identified top competencies for each role
 100% remote work (4% of classifications); hybrid work (75% of classifications); no remote work (21%)
 Hybrid roles – max. telecommuting of 1-2 times per week
2) Developed manager’s toolkit
 Copy of division telecommuting plan
 Overall division-level expectations
 Resources, examples and links to key forms and assessments
STUDENT AFFAIRS AND ACADEMIC SUPPORT
Division Telecommuting Plan
Division telecommuting plan approved in mid-Sept.
Most departments opting in – approaches vary based on nature of operations
Request process launches for employees starting Oct. 1
Request form, readiness assessment, application
Manager’s Toolkit available
Prepare now for reporting out later – efficiency, cost savings
Remember – still have emergency telecommuting
STUDENT AFFAIRS AND ACADEMIC SUPPORT
Division Telecommuting Plan
Trust
Establish and maintain trust for telecommuting to be successful
New supervisor EPMS success criteria establish clear expectations: (selected
text)
Monitors performance and provides regular feedback, recognition and developmental coaching appropriate
to the developmental level of individual employees and the associated job tasks so that the employee can
perform successfully. Diagnoses and addresses performance issues directly and promptly and does not
avoid difficult issues or conversations.
STUDENT AFFAIRS AND ACADEMIC SUPPORT
Division Telecommuting Plan
Trust
Telecommuting readiness assessment – use it as a helpful tool
Also consider work agreement
What I need/expect from supervisor/employee; what they should expect from me
No more than 10 items
Negotiate supervisor and employee lists
Trust is a two-way street
Questions?
THANK YOU!
HAPPY FALL Y’ALL
• Thank you to all our SAAS volunteer
over the last few weeks
• Family Weekend
• Admissions Events
• & more
• It takes a village… & we are glad
you are in ours!
31
PLEASE COMPLETE OUR SURVEY !
Feel free to reach out to us
with any feedback, questions
or concerns
sapdteam@mailbox.sc.edu

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October 2021 Division Meeting: Staff Senate, Telecommuting and Class and Compensation Study Updates

  • 1. DIVISION OF STUDENT AFFAIRS & ACADEMIC SUPPORT DIVISION MEETING October 1, 2021
  • 2. OCTOBER GEMS WINNERS Chris Gulino – Student Success Center Scott McDonald- Student Success Center Alicia Bervine- Student Affairs Kimberly Seibles – OMSA Kirby Fitzpatrick- Student Success Center Rachel Mungovan – University Housing Ben Estep – Student Success Center Kim McMahon- Student Life Jabari Bodrick- Leadership & Service Center 2
  • 3. OCTOBER GEMS NOMINATOR • Susan Bernath – University Housing 3
  • 4. UPCOMING EVENTS • What's Dennis Reading? • Thursday, October 14th, 9-10 a.m. • Registration link on the PD Team website • Division Meeting • Friday, November 5th, 9-10:30 a.m. • Look for more info in future Stay Informed emails & the monthly PD email
  • 5. DIVISION DUOS • Thank you all that signed up for Division Duos! • Matches were sent out this past week! • Be on the look out for monthly check in items and discussion topics from the PD Team! 5
  • 7. LEENA HOLT CO CHAIR, STAFF SENATE 2017 • Benchmarking • Original Committee 2018 • Halted Efforts • Peoplesoft 2019 • Caroline Agardy (VP HR) reached out to see how to move forward 2020 • Bylaw Formations Committee • Senator Organizational Breakdown • Communication Efforts • Executive Committee Review Committee/Appointments
  • 8. RUSHONDRA JAMES VICE PRESIDENT, STAFF SENATE Student Affairs Senators • Megan Colascione • Kelley Fink • Joe Fortune • Faye Hall • Katherine Hilson
  • 9. MISSION OF STAFF SENATE The Staff Senate represents all classified and unclassified, temporary, temporary grant and time-limited staff employees at the University of South Carolina-Columbia. The Staff Senate serves in an advisory capacity to the President of the university and his or her designee(s). The Staff Senate accepts and shares responsibility with the administration, faculty, and students for attaining the stated goals of the university and to foster a spirit of community.
  • 10. THANK YOU! Dennis & Stacey Leena All you for your hard work during Covid! Staff have provided the knowledge, energy, and dedication to keep UofSC going!
  • 11. DETAILS Meet second Tuesday of month at 3 PM. Guests may attend in person or watch via virtual link from Staff Senate website.
  • 12. COMMITTEES & CURRENT PROJECTS • Membership • Communications • Staff Policy and Wellbeing • Professional Development • Community Project • Bylaws
  • 13. STUDENT AFFAIRS SENATORS Communication •With Leadership •With Constituents – tell us how you want to hear from us! SASENATORS@sc.edu
  • 14. GET INVOLVED • Ad hoc committee opportunities • Respond to requests for input from your senators • Elections in Spring ‘22 for open seats if any current senators move into officer positions
  • 15. NEXT MEETING October 12 @ 3 p.m. Lumpkin Room – 8th floor, Close-Hipp Building “Alone we can do so little, together we can do so much” -Helen Keller
  • 17. UPDATES ON TELECOMMUNICATING & CLASS AND COMP STUDY Stacey Bradley, Senior Associate Vice President 17
  • 18. TODAY’S UPDATES Compensation & Classification Redesign Project Flexible Work Trust
  • 19. A HISTORY OF SELF-REFLECTION AND EMPLOYEE- FOCUSED INITIATIVES Division Work Climate Survey Division Work Climate Survey UofSC Community Insights Survey 2011 2017 2019 Division of Student Affairs and Academic Support
  • 20. 2019-2020 SURVEY DSA&AS OPEN-ENDED RESPONSES BY FREQUENCY WHAT WOULD MAKE THIS INSTITUTION A BETTER PLACE TO WORK? Better compensation More opportunities for advancement Flexibility and alternative work schedules More open communications More diversity in leadership Treating staff equitably, not having favorites
  • 21. NEW FOCUS AREAS IN ACTION Communication and collaboration Supervisor and employee development Performance management, accountability & feedback Diversity, equity, and inclusion Prioritization of initiatives; efficiency & effectiveness Employee Wellbeing Create a divisional understanding of our priorities, where we will commit efforts and resources, and how we measure success Process for depts. to guide prioritization Educate and prepare our employees to improve in these focus areas and deliver on our strategic plan Develop in areas of prioritization, wellbeing, difficult conversations, feedback, etc. Cultivate a diverse, equitable and inclusive campus culture Recommendations from DEIA task force, unconscious bias training for interviewers, cultural competence, etc. Participate in organizational efficiency and effectiveness opportunities Refine and deploy flexible work practices
  • 22. COMPENSATION & CLASSIFICATION REDESIGN Salary Study: PayScale + Internal Experts > 12 years since last University-wide study of staff compensation 1. Market pay equity Internal and external – identify gaps Prioritize an achievable action plan for improvement 2. Review of classification structure Currently 10 broad bands; not specific roles/functions Redesign to be more reflective of actual jobs and market pay ranges
  • 23. COMPENSATION & CLASSIFICATION REDESIGN Advisory Committee • Meet monthly through May 2022 • Guide design and decisions – proposal June 2022 • Next meeting – discuss compensation philosophy • Attract, reward and retain top talent • Internal equity, external competitiveness • Communication/transparency/governance
  • 24. COMPENSATION & CLASSIFICATION REDESIGN What about NOW? • Additional duties and associated compensation still an option • PFPs and bonuses to reward exceptional performance • Reclassifications that impact more than one department will be limited • The broad banding structure may change, so reclasses could be short-term anyway • Can compensate for new duties now
  • 25. FLEXIBLE WORK We have multiple tools in the toolkit Remote work Hybrid work Flexible work schedules: flexible hours, compressed work week, alternate “shifts” Key is flexibility with accountability Positively impact employee recruitment and retention Encourage creativity in service delivery Improve our skills as supervisors, including delivery of honest and actionable feedback
  • 26. STUDENT AFFAIRS AND ACADEMIC SUPPORT Division Telecommuting Task Force THANK YOU!! Division telecommuting plan 1) Reviewed job classification and roles – identified top competencies for each role  100% remote work (4% of classifications); hybrid work (75% of classifications); no remote work (21%)  Hybrid roles – max. telecommuting of 1-2 times per week 2) Developed manager’s toolkit  Copy of division telecommuting plan  Overall division-level expectations  Resources, examples and links to key forms and assessments
  • 27. STUDENT AFFAIRS AND ACADEMIC SUPPORT Division Telecommuting Plan Division telecommuting plan approved in mid-Sept. Most departments opting in – approaches vary based on nature of operations Request process launches for employees starting Oct. 1 Request form, readiness assessment, application Manager’s Toolkit available Prepare now for reporting out later – efficiency, cost savings Remember – still have emergency telecommuting
  • 28. STUDENT AFFAIRS AND ACADEMIC SUPPORT Division Telecommuting Plan Trust Establish and maintain trust for telecommuting to be successful New supervisor EPMS success criteria establish clear expectations: (selected text) Monitors performance and provides regular feedback, recognition and developmental coaching appropriate to the developmental level of individual employees and the associated job tasks so that the employee can perform successfully. Diagnoses and addresses performance issues directly and promptly and does not avoid difficult issues or conversations.
  • 29. STUDENT AFFAIRS AND ACADEMIC SUPPORT Division Telecommuting Plan Trust Telecommuting readiness assessment – use it as a helpful tool Also consider work agreement What I need/expect from supervisor/employee; what they should expect from me No more than 10 items Negotiate supervisor and employee lists Trust is a two-way street
  • 31. HAPPY FALL Y’ALL • Thank you to all our SAAS volunteer over the last few weeks • Family Weekend • Admissions Events • & more • It takes a village… & we are glad you are in ours! 31
  • 32. PLEASE COMPLETE OUR SURVEY ! Feel free to reach out to us with any feedback, questions or concerns sapdteam@mailbox.sc.edu

Editor's Notes

  1. Caring about employees and employee feedback is not new Slide from 2020 presentation of division workplace survey results Early surveys resulted in GEMS program, dramatic increase in EPMS completion rates, piloting supervisory training with HR that resulted in LEAD curriculum and requirement; changes to StayInformed and other communications, etc.
  2. Setting goals; prioritizing Areas of development – prioritization, wellbeing, difficult conversations, feedback – are all relevant to today’s conversation Flexible work practices – have been part of our plan since before the pandemic
  3. Plan has to be funded: prioritizing, phases, will take time Important for recruitment and retention – internal (other colleges or divisions); external (could be higher ed or relevant industry)
  4. Caroline Agardy, Mary Alexander, SB, Shelley Dempsey, Derrick Meggie, Elizabeth Oswald-Sease, Beth Patrick, Kevin Russell, Joe Sobieralski, Ciji Tolbert Decision points: once market gap is understood – is goal 80%, 90%, 100% of market? What about prioritization and phasing – where do we start
  5. We were piloting before the pandemic; had a few departments participating in a formal pilot, also had departments using flexible schedules over the summer and many of us were providing emergency flexibility to employees (work from home while furniture being delivered, child unexpectedly out of school, etc)
  6. Thanks to Alicia Bervine for chairing this group – and the HR contacts across the division (Sammie Burt, Tam Pringle, Heather Wheeler, Catherine Sturm) & Nathan Strong
  7. Plan approved by State OHR Window between state approval and Oct. 1 provided time for departments to develop specific operating plans Thanks to Alicia Bervine for chairing this group – and the HR contacts across the division (Sammie Burt, Tam Pringle, Heather Wheeler, Catherine Sturm) & Nathan Strong
  8. Will have to work harder to maintain trust in remote environment Feedback is critical – in both directions
  9. Readiness assessment – employee AND supervisor Work agreement – offer progress updates on projects ; don’t make me ask Will have to work harder to maintain trust in remote environment