This document summarizes the October meeting of the Division of Student Affairs & Academic Support. It recognizes the winners of the October GEMS awards and upcoming events. It provides an overview of the Staff Senate, including its mission and committees. It discusses the Division's focus on compensation redesign, flexible work policies, and building trust in telecommuting. The document aims to inform staff of Division initiatives and solicit feedback to improve the workplace.
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October 2021 Division Meeting: Staff Senate, Telecommuting and Class and Compensation Study Updates
1. DIVISION OF STUDENT AFFAIRS &
ACADEMIC SUPPORT
DIVISION MEETING
October 1, 2021
2. OCTOBER GEMS WINNERS
Chris Gulino â Student Success Center
Scott McDonald- Student Success Center
Alicia Bervine- Student Affairs
Kimberly Seibles â OMSA
Kirby Fitzpatrick- Student Success Center
Rachel Mungovan â University Housing
Ben Estep â Student Success Center
Kim McMahon- Student Life
Jabari Bodrick- Leadership & Service
Center
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4. UPCOMING EVENTS
⢠What's Dennis Reading?
⢠Thursday, October 14th, 9-10 a.m.
⢠Registration link on the PD Team website
⢠Division Meeting
⢠Friday, November 5th, 9-10:30 a.m.
⢠Look for more info in future Stay Informed emails & the monthly PD email
5. DIVISION DUOS
⢠Thank you all that signed up
for Division Duos!
⢠Matches were sent out this
past week!
⢠Be on the look out for monthly
check in items and discussion
topics from the PD Team!
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7. LEENA HOLT
CO CHAIR, STAFF SENATE
2017
⢠Benchmarking
⢠Original Committee
2018
⢠Halted Efforts
⢠Peoplesoft
2019
⢠Caroline Agardy (VP HR) reached out to see how to move forward
2020
⢠Bylaw Formations Committee
⢠Senator Organizational Breakdown
⢠Communication Efforts
⢠Executive Committee Review Committee/Appointments
8. RUSHONDRA JAMES
VICE PRESIDENT, STAFF SENATE
Student Affairs Senators
⢠Megan Colascione
⢠Kelley Fink
⢠Joe Fortune
⢠Faye Hall
⢠Katherine Hilson
9. MISSION OF STAFF SENATE
The Staff Senate represents all classified and unclassified, temporary,
temporary grant and time-limited staff employees at the University of
South Carolina-Columbia.
The Staff Senate serves in an advisory capacity to the President of the
university and his or her designee(s).
The Staff Senate accepts and shares responsibility with the
administration, faculty, and students for attaining the stated goals of
the university and to foster a spirit of community.
10. THANK YOU!
Dennis & Stacey
Leena
All you for your hard work during Covid!
Staff have provided the knowledge, energy,
and dedication to keep UofSC going!
11. DETAILS
Meet second Tuesday of month at 3 PM.
Guests may attend in person or watch via
virtual link from Staff Senate website.
12. COMMITTEES & CURRENT PROJECTS
⢠Membership
⢠Communications
⢠Staff Policy and Wellbeing
⢠Professional Development
⢠Community Project
⢠Bylaws
14. GET INVOLVED
⢠Ad hoc committee opportunities
⢠Respond to requests for input from your senators
⢠Elections in Spring â22 for open seats if any current
senators move into officer positions
15. NEXT MEETING
October 12 @ 3 p.m.
Lumpkin Room â 8th floor, Close-Hipp Building
âAlone we can do so little,
together we can do so muchâ
-Helen Keller
20. 2019-2020 SURVEY
DSA&AS OPEN-ENDED RESPONSES BY FREQUENCY
WHAT WOULD MAKE THIS INSTITUTION A BETTER PLACE TO WORK?
Better compensation
More
opportunities
for
advancement
Flexibility and
alternative work
schedules
More open
communications
More diversity in
leadership
Treating staff
equitably, not having
favorites
21. NEW
FOCUS
AREAS
IN
ACTION
Communication and
collaboration
Supervisor and
employee
development
Performance
management,
accountability &
feedback
Diversity, equity, and
inclusion
Prioritization of
initiatives; efficiency
& effectiveness
Employee Wellbeing
Create a divisional understanding of our priorities,
where we will commit efforts and resources, and how
we measure success
Process for depts. to guide prioritization
Educate and prepare our employees to improve in
these focus areas and deliver on our strategic plan
Develop in areas of prioritization, wellbeing, difficult
conversations, feedback, etc.
Cultivate a diverse, equitable and inclusive campus
culture
Recommendations from DEIA task force, unconscious bias
training for interviewers, cultural competence, etc.
Participate in organizational efficiency and effectiveness
opportunities
Refine and deploy flexible work practices
22. COMPENSATION & CLASSIFICATION REDESIGN
Salary Study: PayScale + Internal Experts
> 12 years since last University-wide study of staff compensation
1. Market pay equity
ďInternal and external â identify gaps
ďPrioritize an achievable action plan for improvement
2. Review of classification structure
ďCurrently 10 broad bands; not specific roles/functions
ďRedesign to be more reflective of actual jobs and market pay ranges
23. COMPENSATION & CLASSIFICATION REDESIGN
Advisory Committee
⢠Meet monthly through May 2022
⢠Guide design and decisions â proposal June 2022
⢠Next meeting â discuss compensation philosophy
⢠Attract, reward and retain top talent
⢠Internal equity, external competitiveness
⢠Communication/transparency/governance
24. COMPENSATION & CLASSIFICATION REDESIGN
What about NOW?
⢠Additional duties and associated compensation still an option
⢠PFPs and bonuses to reward exceptional performance
⢠Reclassifications that impact more than one department will be
limited
⢠The broad banding structure may change, so reclasses could be short-term
anyway
⢠Can compensate for new duties now
25. FLEXIBLE WORK
We have multiple tools in the toolkit
Remote work
Hybrid work
Flexible work schedules: flexible hours, compressed work week, alternate âshiftsâ
Key is flexibility with accountability
ďPositively impact employee recruitment and retention
ďEncourage creativity in service delivery
ďImprove our skills as supervisors, including delivery of honest and actionable feedback
26. STUDENT AFFAIRS AND ACADEMIC SUPPORT
Division Telecommuting Task Force THANK YOU!!
Division telecommuting plan
1) Reviewed job classification and roles â identified top competencies for each role
ď 100% remote work (4% of classifications); hybrid work (75% of classifications); no remote work (21%)
ď Hybrid roles â max. telecommuting of 1-2 times per week
2) Developed managerâs toolkit
ď Copy of division telecommuting plan
ď Overall division-level expectations
ď Resources, examples and links to key forms and assessments
27. STUDENT AFFAIRS AND ACADEMIC SUPPORT
Division Telecommuting Plan
ďDivision telecommuting plan approved in mid-Sept.
ďMost departments opting in â approaches vary based on nature of operations
ďRequest process launches for employees starting Oct. 1
ďRequest form, readiness assessment, application
ďManagerâs Toolkit available
ďPrepare now for reporting out later â efficiency, cost savings
ďRemember â still have emergency telecommuting
28. STUDENT AFFAIRS AND ACADEMIC SUPPORT
Division Telecommuting Plan
Trust
ďEstablish and maintain trust for telecommuting to be successful
ďNew supervisor EPMS success criteria establish clear expectations: (selected
text)
Monitors performance and provides regular feedback, recognition and developmental coaching appropriate
to the developmental level of individual employees and the associated job tasks so that the employee can
perform successfully. Diagnoses and addresses performance issues directly and promptly and does not
avoid difficult issues or conversations.
29. STUDENT AFFAIRS AND ACADEMIC SUPPORT
Division Telecommuting Plan
Trust
ďTelecommuting readiness assessment â use it as a helpful tool
ďAlso consider work agreement
ďWhat I need/expect from supervisor/employee; what they should expect from me
ďNo more than 10 items
ďNegotiate supervisor and employee lists
ďTrust is a two-way street
31. HAPPY FALL YâALL
⢠Thank you to all our SAAS volunteer
over the last few weeks
⢠Family Weekend
⢠Admissions Events
⢠& more
⢠It takes a village⌠& we are glad
you are in ours!
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32. PLEASE COMPLETE OUR SURVEY !
Feel free to reach out to us
with any feedback, questions
or concerns
sapdteam@mailbox.sc.edu
Editor's Notes
Caring about employees and employee feedback is not new
Slide from 2020 presentation of division workplace survey results
Early surveys resulted in GEMS program, dramatic increase in EPMS completion rates, piloting supervisory training with HR that resulted in LEAD curriculum and requirement; changes to StayInformed and other communications, etc.
Setting goals; prioritizing
Areas of development â prioritization, wellbeing, difficult conversations, feedback â are all relevant to todayâs conversation
Flexible work practices â have been part of our plan since before the pandemic
Plan has to be funded: prioritizing, phases, will take time
Important for recruitment and retention â internal (other colleges or divisions); external (could be higher ed or relevant industry)
Caroline Agardy, Mary Alexander, SB, Shelley Dempsey, Derrick Meggie, Elizabeth Oswald-Sease, Beth Patrick, Kevin Russell, Joe Sobieralski, Ciji Tolbert
Decision points: once market gap is understood â is goal 80%, 90%, 100% of market? What about prioritization and phasing â where do we start
We were piloting before the pandemic; had a few departments participating in a formal pilot, also had departments using flexible schedules over the summer and many of us were providing emergency flexibility to employees (work from home while furniture being delivered, child unexpectedly out of school, etc)
Thanks to Alicia Bervine for chairing this group â and the HR contacts across the division (Sammie Burt, Tam Pringle, Heather Wheeler, Catherine Sturm) & Nathan Strong
Plan approved by State OHR
Window between state approval and Oct. 1 provided time for departments to develop specific operating plans
Thanks to Alicia Bervine for chairing this group â and the HR contacts across the division (Sammie Burt, Tam Pringle, Heather Wheeler, Catherine Sturm) & Nathan Strong
Will have to work harder to maintain trust in remote environment
Feedback is critical â in both directions
Readiness assessment â employee AND supervisor
Work agreement â offer progress updates on projects ; donât make me ask
Will have to work harder to maintain trust in remote environment