Agiles RD comparte esta presentación como símbolo de agradecimiento a todos los interesados en el tema de agilidad y por su grata asistencia al taller de Scrum.
As of January, 1st 2017, I have relocated back to Michigan from Tennessee, after working there this past year. My experience working as Business Development Director for over five years, has given me the opportunity to enhance my leadership, team development, sales, marketing, and community relationship skillset. I have an excellent track record of training, coaching and developing great teams, without sacrificing the customer experience. In addition, I have extensive experience working and supporting many non-profits across Southeast Michigan over the past sixteen years, generating awareness, membership and successful fundraising.
1. Jake Haughn
4538 Manor Wood Dr. N, Traverse City, MI 49685
(906) 281-1790
jehaughn@yahoo.com
Education: Michigan Technological University Houghton, MI
B.S. Business Administration, Marketing Management concentration December 2007
Work
Experience: Brick Packaging Traverse City, MI
Inside Sales Representative June 2015-January 2016
Customer service and sales, primarily of wine bottles and accessories
Detailed work order creation
Calculate/optimize freight expenses across the United States
Collect payment from customers
Work with Microsoft CRM, Great Plains, and SalesPad software
Verizon Wireless Traverse City, Gaylord, and Royal Oak, MI
Sales Representative/Assistant Retail Store Manager Jan 2010-May 2015
Managed teams of up to twenty five employees
Responsible for sales and service, cash management, store opening and closing
Maintained high performance numbers in all major KPIs
Created sales strategies for a variety of business categories
Coached sales techniques on an individual basis
Managed severaloperational metrics on a rotational basis with other managers, including cash
management, POS utilization, merchandising, and reporting.
Interviewed and made hiring decisions for Customer Service and Sales Representatives
Held employees accountable, including performance plans and terminations
Contact: Curt MacArthur, Retail Store Manager (269) 370-1540
David Gross, Retail Store Manager (248) 853-0550
Walgreens Co. Eureka, CA
Retail Management Trainee June 2008-January 2009
Managed teams of up to five employees on a daily basis
Responsible for daily accounting practices/cash and safe handling
Handled time management and troubleshooting issues, disgruntled customers
Contact: Vickie King, Store Manager (707) 444-0521
Accomplishments:
Graded as a leading Verizon employee during 2010 year end performance review
2011 Verizon Wireless Midwest Rockstar Sales Contest Finalist
Promoted three times in three years within Verizon Wireless
Member of American Mensa High IQ organization
Three-time Black Belt Leadership award winner for Michigan Tech Tae Kwon Do
Years of customer service and leadership experience in a variety of roles
Leadership
Experience: Verizon Wireless Traverse City/Gaylord/Royal Oak, MI
CSR/RSR/ARSM January 2010-May 2015
VZW Mentor program leader
As Gaylord and Royal Oak ASM, helped drive severaltop ten finishes in Regional scorecards
Assisted four Royal Oak Sales Reps in achieving promotions to management through coaching
Husky Tae Kwon Do Club Houghton, MI
President/Vice-President/Logistics Officer/Instructor 1999-2007
Increased membership by 100% during terms in office
Organized trips, social programs, tournaments, and teambuilding events
Evaluated and instructed students to determine readiness for rank promotion
Led Michigan Tech Tae Kwon Do to be awarded Student Organization of the Year at MTU