Michelle Baker presented a session on coaching techniques for managers. The session covered the differences between coaching and managing, common coaching challenges, and solutions to those challenges. Attendees participated in group exercises to identify characteristics of coaches and managers, coaching challenges, and how to address employee issues using the GROW model. The presentation provided resources for managers to incorporate coaching into their daily responsibilities in order to develop their teams.
Leader as a Coach: Impact on Employee’s Commitment- Lean & Six Sigma World Co...Jorge Covacs
by Jorge Covacs, Consultant (Brazil)
Research has found that the satisfaction of basic human needs in the workplace can increase the chance of success for the organization.
Engaged employees result in increased productivity, and this engagement depends on the existence of emotions such as joy, interest and care, good relationships among employees, and appreciation for their jobs. The presentation discusses what it takes to have a committed team with optimized performance: support of the manager, clarity on job tasks, diversity of tasks, and autonomy.
All of these elements depend largely on the manager, who should treat their staff fairly and with dignity. From the climate dimensions as developed by Kolb and the social motives, proposed by McClelland, key guidelines will be presented for managers in order to provide suitable support for team members.
Leader as a Coach: Impact on Employee’s Commitment- Lean & Six Sigma World Co...Jorge Covacs
by Jorge Covacs, Consultant (Brazil)
Research has found that the satisfaction of basic human needs in the workplace can increase the chance of success for the organization.
Engaged employees result in increased productivity, and this engagement depends on the existence of emotions such as joy, interest and care, good relationships among employees, and appreciation for their jobs. The presentation discusses what it takes to have a committed team with optimized performance: support of the manager, clarity on job tasks, diversity of tasks, and autonomy.
All of these elements depend largely on the manager, who should treat their staff fairly and with dignity. From the climate dimensions as developed by Kolb and the social motives, proposed by McClelland, key guidelines will be presented for managers in order to provide suitable support for team members.
This is the presentation I used for my session on Leadership and Professional Development, at the Rotaract Ghana Training Seminar at the University of Energy and Natural Resources last Saturday, September 21, 2019. It touched on leadership, teamwork, goal setting, and personality branding.
Lately, it seems that process became trendier than core leadership skills. Agile, Scrum, Kanban stole the focus.
BUT - it is leadership that fuels process adoption rather than process auto-magically fixing disfunction teams.
In this talk we'll explore what went wrong in this process adoption race: from hiring or promoting the wrong people, avoid setting clear expectations from our leaders, to dropping lean practices due to lack of deep understanding (forgetting why we started to begin with).
The dark side is interesting to explore, but we are here for the bright light - we will bring the FOCUS back to how we want our leadership to look like.
We'll try to figure out how we want our leaders to look like in the "Agile era"
Agenda:
== THE WHY ==
- The essence
- Goals balance
- Surviving in chaos
- Team leader definition
- Business vision
- Throughput .vs. latency
- Confidence is not cheap
- Risks management
- Beautiful code
- Beautiful document
== THE HOW ==
- Visibility over progress
- Must, Delegate and External
- Ownership as a driver
- Define “minimum working unit” early
- Define “done” that works for you
- Quality is God (or at least Jesus)
- Test to last
- Bullets knowledge base
- Estimate together
- Teach to move forward
Management fundamentals building a team part twoBar-Ezer Yossi
Building a team is one of the top Management fundamentals skills.
This lecture (part 2) describes the sequence and compare the 4 stages to build a strong team.
Are you looking for new ways to increase engagement, boost your performance and your business results? Learn how to use your strengths and how to cross-train to bring out the best in yourself and the teams you work with. This fast paced 30 minute webinar by Bob Wiele highlights the new findings from How to Be Exceptional, Mc Graw Hill 2012, by industry leaders John Zenger, Joseph Folkman, Robert Sherwin and Barbara Steel and others in the high performance field.times.
Leader as Coach: from GROW Coaching to FLOW CoachingTim Coburn
A one page comparison of GROW Coaching and FLOW Coaching. The advantages of FLOW Coaching show how it could give leaders are more effective coaching tool than they currently use.
Learning as we go is often how our sector views leadership development. But what if that wasn't so? What if you could learn core leadership traits that would help you hit it out of the park on a day to day basis and develop a career that you're proud of over the long term? By studying leadership over the past 15 years, I've distilled core leadership skills down to 10 basic personal traits that can be identified, learned, strengthened, and mastered.
This session will utilize coaching skills to create a culture of learning and career development. Do your leaders see employee engagement as a survey, program, or completing a course? Do you want your leaders and employees to convert feedback and conversations into meaningful action and growth? Unconscious bias, resistance to feedback and organizational politics can make it challenging to measure the needs of your teams and organizations. With the coaching skill everyone can be equipped to help drive learning and growth.
This is the presentation I used for my session on Leadership and Professional Development, at the Rotaract Ghana Training Seminar at the University of Energy and Natural Resources last Saturday, September 21, 2019. It touched on leadership, teamwork, goal setting, and personality branding.
Lately, it seems that process became trendier than core leadership skills. Agile, Scrum, Kanban stole the focus.
BUT - it is leadership that fuels process adoption rather than process auto-magically fixing disfunction teams.
In this talk we'll explore what went wrong in this process adoption race: from hiring or promoting the wrong people, avoid setting clear expectations from our leaders, to dropping lean practices due to lack of deep understanding (forgetting why we started to begin with).
The dark side is interesting to explore, but we are here for the bright light - we will bring the FOCUS back to how we want our leadership to look like.
We'll try to figure out how we want our leaders to look like in the "Agile era"
Agenda:
== THE WHY ==
- The essence
- Goals balance
- Surviving in chaos
- Team leader definition
- Business vision
- Throughput .vs. latency
- Confidence is not cheap
- Risks management
- Beautiful code
- Beautiful document
== THE HOW ==
- Visibility over progress
- Must, Delegate and External
- Ownership as a driver
- Define “minimum working unit” early
- Define “done” that works for you
- Quality is God (or at least Jesus)
- Test to last
- Bullets knowledge base
- Estimate together
- Teach to move forward
Management fundamentals building a team part twoBar-Ezer Yossi
Building a team is one of the top Management fundamentals skills.
This lecture (part 2) describes the sequence and compare the 4 stages to build a strong team.
Are you looking for new ways to increase engagement, boost your performance and your business results? Learn how to use your strengths and how to cross-train to bring out the best in yourself and the teams you work with. This fast paced 30 minute webinar by Bob Wiele highlights the new findings from How to Be Exceptional, Mc Graw Hill 2012, by industry leaders John Zenger, Joseph Folkman, Robert Sherwin and Barbara Steel and others in the high performance field.times.
Leader as Coach: from GROW Coaching to FLOW CoachingTim Coburn
A one page comparison of GROW Coaching and FLOW Coaching. The advantages of FLOW Coaching show how it could give leaders are more effective coaching tool than they currently use.
Learning as we go is often how our sector views leadership development. But what if that wasn't so? What if you could learn core leadership traits that would help you hit it out of the park on a day to day basis and develop a career that you're proud of over the long term? By studying leadership over the past 15 years, I've distilled core leadership skills down to 10 basic personal traits that can be identified, learned, strengthened, and mastered.
This session will utilize coaching skills to create a culture of learning and career development. Do your leaders see employee engagement as a survey, program, or completing a course? Do you want your leaders and employees to convert feedback and conversations into meaningful action and growth? Unconscious bias, resistance to feedback and organizational politics can make it challenging to measure the needs of your teams and organizations. With the coaching skill everyone can be equipped to help drive learning and growth.
Learn about, knowledge about coaching skills, talent development program, support structure for new talents, alignment of company mission, vision and obejctives
Making a successful transition from individual contributor to manager nov. ...michellebaker
This presentation was included in the November 2014 professional development session for Ball State University - "Making a Successful Transition from Individual Contributor to Manager"
Coaching for Continuous Improvement presented at the ASQ World Conference on Quality and Improvement May 2016 Milwaukee - How to develop team members to be strong problem solvers
Mentoring programs have become mainstream. About 70% of Fortune 500 companies have one. A Harvard Business Review study of 30 professional firms found that, in a hypercompetitive world, it is easy for mentoring programs to become stale and bureaucratic. Mentoring can have positive impacts in terms of job satisfaction, organisational commitment, and even career progression. In this presentation, I explain how mentoring mentoring influences both career progression and salary. Of course many of these findings depend on the specific type of mentoring and institution, but positive effects are clear. Kindly contact me (WA: +233550157572 ) if need support to design a mentoring initiative in your workplace.
this presentation gives basic understanding of What is coaching, Why coaching, Skills required to be a coach, Coaching arc of conversation and basics of coaching models.
This program teaches managers how to convert their conversation into coaching conversation. Imbed it in their day to day conversation with teams to ensure high performance, ownership and engagement amongst the team.
This program focuses on What, Why and How of Coaching. Easy to learn, understand and apply.
Similar to It only takes a moment to be a coach november 2014 final (20)
Taking Care of Your Campus Customers - An Inclusive Approach to Customer Servicemichellebaker
These slides were used with the "Taking Care of Your Campus Customers" workshop, delivered at Ball State University in September 2014.
Workshop facilitated by Michelle Baker, phase(two)learning
phasetwolearning.com - phasetwolearning@gmail.com
Communicating Across a Multi-Generational Campusmichellebaker
These slides are part of the "Communicating Across a Multi-Generational Campus" workshop, delivered at Ball State University in September 2014.
Workshop facilitated by Michelle Baker, phase(two)learning.
phasetwolearning.com - phasetwolearning@gmail.com
Cool things i learned on the internet september 2014michellebaker
These slides are from the "Cool Things I Learned on the Internet" workshop delivered at Ball State University in September 2014.
Session facilitated by Michelle Baker, phase(two)learning
phasetwolearning.com - phasetwolearning.wordpress.com
Trick Out My PowerPoint - Experiential Learningmichellebaker
This slide deck is a sample used in a blog post called “Trick Out My PowerPoint!” to illustrate how some small changes to a series of PowerPoint slides can make a big difference in the visual experience of learners.
It’s a variation of a PowerPoint slide deck that was originally used in a presentation to the Association of Experiential Education International Conference in November 2008.
If you’d like to see how other training professionals have attempted to improve the design of this presentation, visit:
http://trainlikeachampion.wordpress.com/
http://phasetwolearning.wordpress.com/
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
Accpac to QuickBooks Conversion Navigating the Transition with Online Account...PaulBryant58
This article provides a comprehensive guide on how to
effectively manage the convert Accpac to QuickBooks , with a particular focus on utilizing online accounting services to streamline the process.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
Skye Residences | Extended Stay Residences Near Toronto Airportmarketingjdass
Experience unparalleled EXTENDED STAY and comfort at Skye Residences located just minutes from Toronto Airport. Discover sophisticated accommodations tailored for discerning travelers.
Website Link :
https://skyeresidences.com/
https://skyeresidences.com/about-us/
https://skyeresidences.com/gallery/
https://skyeresidences.com/rooms/
https://skyeresidences.com/near-by-attractions/
https://skyeresidences.com/commute/
https://skyeresidences.com/contact/
https://skyeresidences.com/queen-suite-with-sofa-bed/
https://skyeresidences.com/queen-suite-with-sofa-bed-and-balcony/
https://skyeresidences.com/queen-suite-with-sofa-bed-accessible/
https://skyeresidences.com/2-bedroom-deluxe-queen-suite-with-sofa-bed/
https://skyeresidences.com/2-bedroom-deluxe-king-queen-suite-with-sofa-bed/
https://skyeresidences.com/2-bedroom-deluxe-queen-suite-with-sofa-bed-accessible/
#Skye Residences Etobicoke, #Skye Residences Near Toronto Airport, #Skye Residences Toronto, #Skye Hotel Toronto, #Skye Hotel Near Toronto Airport, #Hotel Near Toronto Airport, #Near Toronto Airport Accommodation, #Suites Near Toronto Airport, #Etobicoke Suites Near Airport, #Hotel Near Toronto Pearson International Airport, #Toronto Airport Suite Rentals, #Pearson Airport Hotel Suites
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
Remote sensing and monitoring are changing the mining industry for the better. These are providing innovative solutions to long-standing challenges. Those related to exploration, extraction, and overall environmental management by mining technology companies Odisha. These technologies make use of satellite imaging, aerial photography and sensors to collect data that might be inaccessible or from hazardous locations. With the use of this technology, mining operations are becoming increasingly efficient. Let us gain more insight into the key aspects associated with remote sensing and monitoring when it comes to mining.
India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...Kumar Satyam
According to TechSci Research report, “India Orthopedic Devices Market -Industry Size, Share, Trends, Competition Forecast & Opportunities, 2030”, the India Orthopedic Devices Market stood at USD 1,280.54 Million in 2024 and is anticipated to grow with a CAGR of 7.84% in the forecast period, 2026-2030F. The India Orthopedic Devices Market is being driven by several factors. The most prominent ones include an increase in the elderly population, who are more prone to orthopedic conditions such as osteoporosis and arthritis. Moreover, the rise in sports injuries and road accidents are also contributing to the demand for orthopedic devices. Advances in technology and the introduction of innovative implants and prosthetics have further propelled the market growth. Additionally, government initiatives aimed at improving healthcare infrastructure and the increasing prevalence of lifestyle diseases have led to an upward trend in orthopedic surgeries, thereby fueling the market demand for these devices.
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
Buy Verified PayPal Account | Buy Google 5 Star Reviewsusawebmarket
Buy Verified PayPal Account
Looking to buy verified PayPal accounts? Discover 7 expert tips for safely purchasing a verified PayPal account in 2024. Ensure security and reliability for your transactions.
PayPal Services Features-
🟢 Email Access
🟢 Bank Added
🟢 Card Verified
🟢 Full SSN Provided
🟢 Phone Number Access
🟢 Driving License Copy
🟢 Fasted Delivery
Client Satisfaction is Our First priority. Our services is very appropriate to buy. We assume that the first-rate way to purchase our offerings is to order on the website. If you have any worry in our cooperation usually You can order us on Skype or Telegram.
24/7 Hours Reply/Please Contact
usawebmarketEmail: support@usawebmarket.com
Skype: usawebmarket
Telegram: @usawebmarket
WhatsApp: +1(218) 203-5951
USA WEB MARKET is the Best Verified PayPal, Payoneer, Cash App, Skrill, Neteller, Stripe Account and SEO, SMM Service provider.100%Satisfection granted.100% replacement Granted.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
As a business owner in Delaware, staying on top of your tax obligations is paramount, especially with the annual deadline for Delaware Franchise Tax looming on March 1. One such obligation is the annual Delaware Franchise Tax, which serves as a crucial requirement for maintaining your company’s legal standing within the state. While the prospect of handling tax matters may seem daunting, rest assured that the process can be straightforward with the right guidance. In this comprehensive guide, we’ll walk you through the steps of filing your Delaware Franchise Tax and provide insights to help you navigate the process effectively.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
4. Today’s Agenda
•Welcome, introductions, session overview
•Coaching vs. Managing
•Coaching Challenges
•Coaching Solutions
•Small Group Exercise
•Key Messages
•Tools & Resources, Q&A, Final Thoughts
5. Coaching vs. Managing With your small group, list as many characteristics, traits and behaviors of a coach and of a manager. Use the flip charts to make your lists….choose someone to share your list with the entire group!
Small Group Exercise
How many can your group come up with in 3 minutes?
6. There are 3 primary methods for coaching: 1. In the moment/on the spot 2. Structured, one-on-one coaching sessions 3. Team Meetings (“one-to-many” coaching)
When Can You Coach?
Match the reason for coaching with an appropriate method!
7. There is a time to coach and there is a time to manage. Which is which?
8. Coaching Challenges With your small group, list as many challenges managers face with coaching you can think of. Use the flip charts to make a list….choose someone to share your list with the entire group!
Small Group Exercise
How many can your group come up with in 3 minutes?
9. Coaching Challenges & Solutions
Perceived formality “I’m too busy to coach” Lack of skills
Look for “Coachable Moments” Incorporate coaching into daily routine Easy GROW formula
Challenges
Solutions
Let’s look at each solution…
11. Looking for Coachable Moments
6 Steps:
1.Be aware of corrective behavior…and address it
2.Be aware of positive behavior…and address it!
3.Take coaching action in the moment – don’t make a “mental note” to discuss it later
4.Be focused, so the employee can be focused – ask open-ended questions that focus on taking action
5.Don’t expect to solve all the problems in a moment – address one behavior in the moment; schedule follow-up sessions to continue the conversation
6.Repeat.
15. G
•Goal Setting: “What do you hope to accomplish?” – Contrast between short-term, long-term and performance goals. Make sure goals are SMART.
R
•Reality Check: “How much of this situation/goal is within your control?” “What actions have you taken?” – Ask probing questions and actively listen.
O
•Options: “Have you considered…?” - Explore possible solutions. Don’t limit choices – allow the employee to make a list and pro/con each one.
W
•What, When, by Whom: “What is to be done?” “When will you implement the change?” “Do you have the will to do this?” - This gets a commitment and transitions a discussion to a decision.
16. Small Group Exercise
With your small group, review your assigned scenario. If you were the manager, how would you address the issue with the employee using the GROW formula? We’ll discuss as a group - be prepared to share your scenario and summarize your discussion with the entire group!
17. Key Messages
•Coaching can take place in formal, impromptu or team environments
•Successful managers know there is a time for coaching and a time for managing
•Look for “coachable moments” and seize the opportunity to reinforce or change behavior
It only takes a moment to make a difference!
18. Your Action Plan
In your handout, write down 2-3 things you will do to utilize the coaching techniques we discussed today.
•What will you do differently?
•How will it enhance communication within your team?
•Who will hold you accountable?
19. Tools & Resources
Want to learn more about coaching?
•Helpful resources listed in your handout
•Today’s slides available for download on Slideshare Got questions? Need more info? Email: phasetwolearning@gmail.com Twitter: @MichelleLBaker
20. “A coach is someone who can give correction without causing resentment.” -John Wooden