The document discusses Thailand's national IT policy and efforts to train chief information officers (CIOs) to support good governance through IT. It outlines a 2-week CIO training course covering topics like the CIO's role, IT components and trends, IT and organizational reengineering, management information systems, and IT laws and policies. The training includes lectures, computer skills training, site visits, and workshops to help CIOs drive IT development in government agencies and address issues like lack of expertise and leadership. Over 220 CIOs have been trained across government ministries and agencies.

1. IT2000 : National IT Policy 1. Development of a National Information Infrastructure 2. Development of Human Resource 3. Development of Good Governance

2. Good Governance : Minimum IT equipment requires in each division of government agencies : Computer literacy of a government officer in level 6 : Some IT Plans in government agencies

3. Policy Research : IT for the Good Governance : Subcommittee on IT research and Development : To propose appropriate strategies and action plans for utilizing information technology in public sector to support the “good governance” : 3 majors problems that need fast attention : Manpower issue, Data, and Management/Services

4. IT for the Good Governance The Manpower Issue : the lack of chief information officer (CIO) : high ranking officers either are not interested or do not understand the benefits of using IT : the lack of proper rewarding system : an inability of an agency to hire more manpower

5. CIO : The Cabinet approved for establish CIO in June 1998. : Appoint a CIO to all ministries and departments : All CIOs have to be trained in IT and IT related

6. Government CIO : There are 220 CIOs in Thailand : From all ministries, departments in government agencies, state enterprises, metropolitan, independent public agencies : Training course is planed, designed, drawn curriculum, selected lecturers, implemented, operated and evaluated by OCSC and NECTEC

7. OCSC : the Office of the Civil Service Commission (OCSC) as country administrator in government officers : OCSC regulate and set framework of the government officer number and position : OCSC has a lot of experience in executive government officer training courses

8. CIO Training : Two week training course : 30-35 CIO attendants per class : Mostly train in the morning and some train all day : Training fee is paid by each CIO agency expense

9. CIO Training Course : Lecture 10 courses : Site visit to 2 leading in IT government agency and private company in Bangkok : Computer training program : Seminar and workshop program in upcountry : Site visit to a leading in IT agency or company in upcountry

10. Lecture Courses 1. Role of CIO 2. IT : components, evolution and trends 3. IT and government agency reengineering 4. Management information system 5. IT Planning

11. 6. Strategies in IT project management 7. IT project evaluation 8. Networking System 9. IT law 10. IT policy : Thailand and Overseas Lecture Courses

12. Lecture 1: The Role of CIO to oversee IT development plans at both the departmental level and ministerial level Determine information policy Support and accelerate IT master plan in the organization Support the resource acquisition and resource allocation Promote and consult the implementation of information system

13. What is CIO? Manager and Monitor IT Utilization in the organization A center of application of IT resources : IT projects/reports, OA systems, Network systems , etc. A leader in information in government agency A responsible person in Information system and IT standard

14. CIO’s Responsibilities in Government Supervise the information implementation Establish a Master Plan in IT Monitor the development of information Determine vision, objective, policy and IT standard Chairman of IT committee Assess and examine the quality of the tasks in information Authorize & allocate budget

15. CIO should have Knowledge in Information Technology System Reformation & Organizational management Security Maintenance of Information & IT Appliances Advancement & Potential in IT & its Application Benefits of Information System IT Laws

16. CIO should have knowledge in (cont.) Establishment of IT Master Plan Assessment of Proficiency & accomplishment of Computer Center Development of Information System Management of Informative Resources Communication System

17. CIO & IT Master Plan Set up committee to examine the content of IT application for IT Master Plan establishment Determine vision, objective, policy and development strategy Is there an IT Master Plan? Present drafted IT Master Plan to the Management for comments & improvement before sending to the Bureau of the Budget

18. Lecture 2 : IT: Meaning, Components, Evolution and Trends IT is an enabling tool Background in computer and telecommunication The development of IT implementation in Thailand The obstacles and problems IT application in public sector IT potential and future application

19. Information Technology (IT) Information Technology(IT) VS Information System (IS) IT applications in government agencies and Case Studies IT application Trends Networking System : internet IT Management and Monitoring by the Executive etc.

20. IT Role in Economics and Society Paradigm and Paradigm shift IT vision for the development of economy and society IT roles in country development IT implementation as economic and society development strategy Case Study : IT Utilization in economic and society development

21. Lecture 3 : IT & Organizational and Government Reengineering Information related to organization reformation IT implementation in organization and government systems The status of IT implementation in government sector Problems and obstacles in IT implementation in government sector Committee roles in supporting IT implementation in government agencies

22. IT & Reengineering Organization Structure TPS, HRD, Operation system Restructure, Redesign, Retools, Reengineering The example cases : The Revenue Department, the Ministry of Finance

23. Lecture 4: IT Master Plan The importance of IT Master Plan The regulation in the establishment of IT Master Plan The element of IT Master Plan The combination of IT Master plan from departmental level to ministerial level Symbol and diagram in the master plan

24. IT Master Plan CIO and IT Master Plan IT policy in agency IT Master Plan and Implementation Plan Direction and Standard Monitoring and Evaluation Revise the plan

25. Mission and Structure Currently IT Utilization Analysis Requirement and Future Plan IT System and Architecture System Development Implementation Maintenance IT Master Plan

26. Lecture 5: Management Information System Information System TPS, MIS, DSS,EIS, AI, Expert System Regulations in IS Utilization Encryption, Decryption, Back up system Security and Information Crime Protection

27. Management Information System Data, Information, Knowledge H/W, S/W, OA Telecommunication, Network E-Commerce IS Development Impact of IT

28. Strategic Information System IT Training System Development / Methodology Outsourcing Control and Security Management Information System

29. Lecture 6 : The Strategy in IT Project Management The meaning of task project IT project The project procedure Project Planning The system requirement Project’s planning and assessment Effective organized project The assessment of risks

30. IT Project Management Project Management Project Success Criteria Project Life Cycle Project Planning Risk Assessment and Management

31. Project Monitoring Project Tracking Project Control Change management Project Review IT Project Management

32. Lecture 7 : IT Project Evaluation Evaluation at the End of Project ? Step by Step in Project Evaluation Efficient Evaluation by Monitoring System Follow up, Control, Administration, Change Management and Periodic Project revise

33. Lecture 8 : Networking System Communication Media/Network Architecture Networking System: Intranet, Internet Benefits of the Internet Management in Networking System Networking Collaboration

34. Networking System Web Technology Networking System Applications in government and private sectors : ATM, BAHTNet, Internet and its services Evolution and Development of internet system in Thailand The Golden Jubilee Network Case Study: SchoolNet, ThaiSARN, GINet

35. Lecture 9 : IT Laws The necessity of IT laws IT Laws in other countries E-Commerce Laws The main theme of six IT laws that drafting Computer crimes and protection

36. IT Laws Intellectual Property Rights Law Electronic Data Interchange Law Digital Signature Certification Authority Agreement / Contract

37. Knowledge of IT rental agreement/ contract IT appliance purchasing/renting in official procedures Software development and upgrade software agreement/ contract Outsourcing: contract, maintenance, Intellectual property rights, secret organization information IT Laws

38. Lecture 10 : IT Policy in Thailand and Overseas IT policy in U.S.A., Europe, Japan and so on. IT Applications for country development IT as a Tool for Competitive Advantage Impact of IT in Country Development The Accomplishment and Failure in IT policy The IT development in competitive countries

39. IT Policy IT Policy In Thailand IT 2000 IT Implementation According to Policy National IT MegaProjects Evaluation IT Policy : IT 2000 Case Studies: IT development in Thailand and Overseas

40. Site Visit In Bangkok : CIOs visit a leading government agency and a leading company In Upcountry : CIOs visit a leading company or manufacturing Each agency present agency IT policy, IT plan, Implementation and Maintenance including budgeting, HRD and obstacle

41. Computer training Many CIOs had diverse background in IT Some CIOs even shy to use IT, some never CIOs are trained in Computer literacy course Lecturer from NECTEC Location : NECTEC Training Center

42. Computer literacy Windows, Mouse, Turn on Computer Internet and Application Web application, Web site Information Searching and Retrieving E-Mail ICQ Computer training

43. Seminar and Workshop CIOs spend 2 days and 1 night in Seminar, workshop and a site visit in upcountry Seminar in Topic that currently top hit in IT (such as security, PKI) Brainstroming in government IT utilization

44. Workshop/Brainstorming CIOs in Class are separated in 5-6 groups Each Group Includes 6-7 CIOs and 1-2 Facilitators from NECTEC Facilitators are senior researchers or executives that having IT experiences Conclusions will be presented in Class

45. Topics in Brainstorming Each CIO’s agency did, do and will do in IT Resource sharing between departments and between ministries Networking between department and ministries Role of CIOs to push up IT development projects

46. In overall IT utilization, what CIO wants to see now and next 3 years Priority the government IT development task forces Cooperation between CIOs in same Ministry and difference Ministries Obstacles and problems in the past, how to reengineering organization New great ideas to develop government IT work for the good governance in low cost and efficiency Topics in Brainstorming

47. CIO Training : Certificate will apply to trained CIO who attend more than 80% : Evaluation in each training course : In some courses, NECTEC and OCSC invited CIOs from previous courses to joined Seminar and Workshop in upcountry

48. CIO Activities : CIOs Meetings : CIO Newsletter : CIO Website : CIO Forum