This document discusses several potential issues to consider when implementing information and communication technology (ICT) and computer-assisted language learning (CALL) in educational settings. It outlines infrastructure concerns like internet access and computer maintenance. It also addresses issues involving access to technology, time constraints for teachers, appropriate content, software options, administrative support, licensing and copyright, and security considerations. The document provides questions to evaluate each of these areas and potential challenges.

1. Issues When Implementing
ICT / CALL
Thom Thibeault, Ph.D.
Samford University
English Language Learners Institute
Birmingham, Alabama
USA

2. Infrastructure
• Is there Internet access?
• Is the connection reliable?
• Is the connection fast enough for video, audio, games?
• Are the computers maintained on a regular basis?
• If the infrastructure is lacking, how can you compensate?
• Is there funding to maintain the infrastructure?
• Is there funding to update the infrastructure?

3. Access
• What is the classroom setting regarding technology?
• Is there a lab large enough for the class?
• Is accessibility to the hardware or software limited?

4. Time
• Does the teacher have time to prepare materials?
• Does the curriculum allow time for ICT activities?
• Does the teacher have time to update skills?
• Do ICT activities add to the teacher’s time load?

5. Content
• Are CALL materials age appropriate for the target
group?
• Are the materials designed for the appropriate level?
• Is the content in synch with the rest of the curriculum?
• Is the content in synch with the learning objectives?

6. Commercial Software
• Is commercial software available?
• Is the software effective?
• Is the software motivating?
• Is there a site license or multi-pack?
• Is it bought outright or is a license renewed every year?

7. Administrative Support
• Are administrators supportive of innovative ideas?
• Will they support professional development?
• Will they invest money in ICT?
• Will they reward initiative?
• Will they allow ICT in the curriculum?
• Do they use technology themselves?

8. Licensing & Copyright
• What is allowed or restricted in licensing agreements?
• Can materials be duplicated legally?
• Can materials be distributed on a network?
• Is the license good for one year or for unlimited time?
• Have you created ICT units with copyrighted material?
• Will you use those materials in class or on the Web?
• If you create ICT materials, who owns the copyright?

9. Security
• Do students use Web sites that ask for personal info?
• Is the material age appropriate?
• Is there a risk of inappropriate material being accessed?
• Are ICT communications monitored for safety?

10. The End