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ISO Auditing: What Is It and Why
Should You Consider It?
Rick Foote, Regional Director of EHS – New England, Triumvirate
Environmental
Calais Zumbach, EHS Consultant, Triumvirate Environmental
Meet Your Moderator
2
Nita Vaidya
3
During this Webinar
✓ All lines will be muted.
✓ Communicate via the questions tab in your webinar panel.
✓ Unanswered questions will be responded to personally after the
webinar.
✓ Webinar recording and slides will be emailed to you tomorrow.
Richard Foote
Regional Director of EHS
Triumvirate Environmental
4
Meet Your Presenters
Calais Zumbach
EHS Consultant
Triumvirate Environmental
Agenda
5
What is ISO?
ISO Management Systems
PDCA Model
Requirements for ISO Certification
Q&A
Preparing for an ISO Audit
What is ISO?
• “International Organization for
Standardization” –
▪ A globally recognized certifying body
that develops and publishes standards
that aim to facilitate international
coordination and unification of
industrial practices
6
ISO Certification
• ISO develops International Standards but are not involved in
their certification
• An ISO Certification comes from a third-party and requires re-
certification every three years
• ISO Certified programs validate to all interested parties that a
company has standardized management systems, processes,
services, and/or documented procedures in place to achieve
their corporate objectives
7
ISO Standards and Applications
• ISO has published 23,019 International Standards that apply to:
▪ ISO 14001 – Environmental Management
▪ ISO 45001 – Occupational Health and Safety
▪ And many more…
- ISO 9000 – Quality management
- ISO 17025 – Competence of Testing and Calibration Laboratories
- ISO 22956 – Healthcare Organization Management
o Sector-specific (medical equipment, local government, fuel, etc.)
8
Agenda
9
What is ISO?
ISO Management Systems
PDCA Model
Requirements for ISO Certification
Q&A
Preparing for an ISO Audit
ISO Management Systems
• EMS – Environmental Management
System
• Helps identify and control environmental
impacts
• No objectives set by the standards
▪ Quality of targets and objectives subjective to
certifier
• Systematic approach for setting goals and
measuring success
• Must have objective of continuous
improvement
10
ISO Management Systems
11
• Safety Management System
• Helps identify and control risk to health and
safety
• No objectives “set” by the standard
▪ Must still comply with applicable regulations
• Systematic approach for setting goals and
measuring success
▪ May measure success differently other than
injury record
• Must have objective of continuous
improvement
Agenda
12
What is ISO?
ISO Management Systems
PDCA Model
Requirements for ISO Certification
Q&A
Preparing for an ISO Audit
PDCA Model – Flow of Your EMS/SMS
13
Plan – create a policy and
plan around that policy
Do – standardized controls
into operations
Check – track using
integrated metrics and
management review
Act – accordingly
Determining EMS/SMS
14
• Documenting context of organization [4.1]
• Needs and expectations of interested
parties [4.2]
• Determine EMS Scope [4.3]
• Define EMS [4.4]
• Identify leadership commitment [5.1]
• Set your environmental policy [5.2]
• Identify roles, responsibilities and
authorities for EMS [5.3]
Agenda
15
What is ISO?
ISO Management Systems
PDCA Model
Requirements for ISO Certification
Q&A
Preparing for an ISO Audit
General Requirements of ISO 14001
16
• Setting objectives and goals
▪ Aspect and Impact Analyses
▪ Risk register and priority analysis
• Communication
▪ Awareness
• Documentation
▪ Document Control
• Participation
• Self-Assessment
Agenda
17
What is ISO?
ISO Management Systems
PDCA Model
Requirements for ISO Certification
Q&A
Preparing for an ISO Audit
Preparing for an Audit
• ISO Document Review
• Pre-Assessment
▪ Desk Audit
▪ Dress Rehearsal
• Audit – Stage 2
▪ Extensive review of records
▪ Employee interviews
- Everyone must have knowledge of corporate
policy and goals
18
Keys to Successful ISO
Certification
• Comply with all applicable regulations
• Have accurate, up to date information
• Think outside of the box in aspect and
impact analysis
• Buy in from all key players
▪ Ensures you have resources (time, money,
effort)
▪ Ensures you have participation needed for
continuous improvement
19
Benefits to ISO Certification
• One single management system that is
resistant to change
• Increased transparency throughout
management
• Improved working conditions – morale
• Regularly seeking cost benefits
• Enhanced legal and regulatory awareness
• Enhanced corporate image and credibility
20
How Can TEI Help?
• Develop the entire program
• Conduct the onsite audits
▪ Pre-certification
▪ Annual
• Conduct trainings
• Review the program for improvement
21
Questions?
THANK YOU!
CONTACT US!
1-888-834-9697
www.triumvirate.com

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ISO Auditing: What Is It and Why Should You Consider It?

  • 1. ISO Auditing: What Is It and Why Should You Consider It? Rick Foote, Regional Director of EHS – New England, Triumvirate Environmental Calais Zumbach, EHS Consultant, Triumvirate Environmental
  • 3. 3 During this Webinar ✓ All lines will be muted. ✓ Communicate via the questions tab in your webinar panel. ✓ Unanswered questions will be responded to personally after the webinar. ✓ Webinar recording and slides will be emailed to you tomorrow.
  • 4. Richard Foote Regional Director of EHS Triumvirate Environmental 4 Meet Your Presenters Calais Zumbach EHS Consultant Triumvirate Environmental
  • 5. Agenda 5 What is ISO? ISO Management Systems PDCA Model Requirements for ISO Certification Q&A Preparing for an ISO Audit
  • 6. What is ISO? • “International Organization for Standardization” – ▪ A globally recognized certifying body that develops and publishes standards that aim to facilitate international coordination and unification of industrial practices 6
  • 7. ISO Certification • ISO develops International Standards but are not involved in their certification • An ISO Certification comes from a third-party and requires re- certification every three years • ISO Certified programs validate to all interested parties that a company has standardized management systems, processes, services, and/or documented procedures in place to achieve their corporate objectives 7
  • 8. ISO Standards and Applications • ISO has published 23,019 International Standards that apply to: ▪ ISO 14001 – Environmental Management ▪ ISO 45001 – Occupational Health and Safety ▪ And many more… - ISO 9000 – Quality management - ISO 17025 – Competence of Testing and Calibration Laboratories - ISO 22956 – Healthcare Organization Management o Sector-specific (medical equipment, local government, fuel, etc.) 8
  • 9. Agenda 9 What is ISO? ISO Management Systems PDCA Model Requirements for ISO Certification Q&A Preparing for an ISO Audit
  • 10. ISO Management Systems • EMS – Environmental Management System • Helps identify and control environmental impacts • No objectives set by the standards ▪ Quality of targets and objectives subjective to certifier • Systematic approach for setting goals and measuring success • Must have objective of continuous improvement 10
  • 11. ISO Management Systems 11 • Safety Management System • Helps identify and control risk to health and safety • No objectives “set” by the standard ▪ Must still comply with applicable regulations • Systematic approach for setting goals and measuring success ▪ May measure success differently other than injury record • Must have objective of continuous improvement
  • 12. Agenda 12 What is ISO? ISO Management Systems PDCA Model Requirements for ISO Certification Q&A Preparing for an ISO Audit
  • 13. PDCA Model – Flow of Your EMS/SMS 13 Plan – create a policy and plan around that policy Do – standardized controls into operations Check – track using integrated metrics and management review Act – accordingly
  • 14. Determining EMS/SMS 14 • Documenting context of organization [4.1] • Needs and expectations of interested parties [4.2] • Determine EMS Scope [4.3] • Define EMS [4.4] • Identify leadership commitment [5.1] • Set your environmental policy [5.2] • Identify roles, responsibilities and authorities for EMS [5.3]
  • 15. Agenda 15 What is ISO? ISO Management Systems PDCA Model Requirements for ISO Certification Q&A Preparing for an ISO Audit
  • 16. General Requirements of ISO 14001 16 • Setting objectives and goals ▪ Aspect and Impact Analyses ▪ Risk register and priority analysis • Communication ▪ Awareness • Documentation ▪ Document Control • Participation • Self-Assessment
  • 17. Agenda 17 What is ISO? ISO Management Systems PDCA Model Requirements for ISO Certification Q&A Preparing for an ISO Audit
  • 18. Preparing for an Audit • ISO Document Review • Pre-Assessment ▪ Desk Audit ▪ Dress Rehearsal • Audit – Stage 2 ▪ Extensive review of records ▪ Employee interviews - Everyone must have knowledge of corporate policy and goals 18
  • 19. Keys to Successful ISO Certification • Comply with all applicable regulations • Have accurate, up to date information • Think outside of the box in aspect and impact analysis • Buy in from all key players ▪ Ensures you have resources (time, money, effort) ▪ Ensures you have participation needed for continuous improvement 19
  • 20. Benefits to ISO Certification • One single management system that is resistant to change • Increased transparency throughout management • Improved working conditions – morale • Regularly seeking cost benefits • Enhanced legal and regulatory awareness • Enhanced corporate image and credibility 20
  • 21. How Can TEI Help? • Develop the entire program • Conduct the onsite audits ▪ Pre-certification ▪ Annual • Conduct trainings • Review the program for improvement 21