The document discusses insights from the 2014 SITA Air Transport IT Summit, moderated by Max Kingsley-Jones, focusing on trends in airline IT including self-service, mobile applications, and industry expectations. It features a panel of experts from various airlines and technology organizations. The content is protected, requiring permission for reproduction.

1. AIRLINE IT TRENDS,
AN AIRLINE VIEW
Moderated by Max Kingsley-Jones
Editor, Airline Business

2. AIR TRANSPORT IT TREND SURVEYS AND REPORTS
Airline IT Trends
Survey
Airport IT Trends
Survey
Passenger IT Trends
Survey
Baggage
report

3. REPRESENTING 50% OF GLOBAL
PASSENGER TRAFFIC

4. AIRLINE IT TRENDS, AN AIRLINE OVERVIEW
PANEL
Kerem Kiziltunç, Senior VP, Corporate Development & IT, Turkish Airlines
Paul Behan, Director, Passenger, IATA
Richard Clarke, CEO, Travel Technology Research
SPEAKERS
Nigel Pickford, Director, Market Insight, SITA
Thomas Knierim, Analyst, Airline IT Trends, SITA

5. AGENDA
Everything self-service? Everything mobile?
Panel Discussion
Is mobile living up to airlines’ expectations?
Panel Discussion

6. DISCLAIMER
Any use, republication or redistribution of this content is
expressly prohibited without the prior written consent of the
Author. Permission to copy and reproduce content may be
granted by the author, at their discretion, and by request only.
Source: presentation of Max Kingsley-Jones, Airline Business
at the 2014 SITA Air Transport IT Summit, Brussels.
2014 Air Transport IT Summit