The document discusses insight sessions at the 2015 Air Transport IT Summit that focus on how airlines are working to connect with travelers through technology. The sessions will explore how airlines are personalizing services for travelers, reducing stress and anxiety during the passenger journey, and keeping travelers informed in real-time through improved communications. Emerging technologies like the internet of things and mobile applications have potential to further transform the passenger experience, but airlines need to focus on developing useful services to increase adoption of these technologies by travelers.
The march of the IoT - Maurice Jenkins, Miami International AirportSITA
Stand by for the revolution. Everyone’s talking about the Internet of Things, and while there’s clearly much more to it than hype, a lot of serious questions still need to be addressed. What impact can we expect on the workings of the air transport industry and the lives of our passengers? What technologies and innovations will make the difference? What opportunities can we start exploiting now and further down the road? How will the IoT play out on board, as we learn more about connected aircraft? And what other use cases exist in our industry?
Smarter at every step - the mega-trends: Cobus McQuirk, South African AirwaysSITA
Tomorrow’s journey will be smarter, and technology and innovation will continue their increasingly critical role in creating it. To get there, our industry must focus on those mega-trends and technologies that will deliver better insights into our passengers and operations, improve ‘life on the go’ and enable better passenger relationships and operational efficiencies. As we look to technologies like predictive analytics, the next wave of personal mobile, the Internet of Things and smarter systems, what roles do our industry leaders see them playing? What value might we expect them to deliver to our airlines and airports? How can we embrace and adapt to these trends, and at what speed?
Enabling the connected aircraft - Joe Leader, CEO, APEX SITA
Modern ‘connected aircraft’ generate vast amounts of data. But how can airlines collect, distribute, and rapidly apply that data to improve operational performance and the customer experience? How can connecting technologies help to truly integrate the aircraft into the airline’s IT infrastructure, both in the air and on the ground? From in-flight passenger connectivity, crew tablets and Electronic Flight Bags (EFBs) to new generation satellite technologies and wireless techniques at the gate, what are the enabling technologies for airlines to realize the full potential of connected aircraft?
The march of the IoT - Maurice Jenkins, Miami International AirportSITA
Stand by for the revolution. Everyone’s talking about the Internet of Things, and while there’s clearly much more to it than hype, a lot of serious questions still need to be addressed. What impact can we expect on the workings of the air transport industry and the lives of our passengers? What technologies and innovations will make the difference? What opportunities can we start exploiting now and further down the road? How will the IoT play out on board, as we learn more about connected aircraft? And what other use cases exist in our industry?
Smarter at every step - the mega-trends: Cobus McQuirk, South African AirwaysSITA
Tomorrow’s journey will be smarter, and technology and innovation will continue their increasingly critical role in creating it. To get there, our industry must focus on those mega-trends and technologies that will deliver better insights into our passengers and operations, improve ‘life on the go’ and enable better passenger relationships and operational efficiencies. As we look to technologies like predictive analytics, the next wave of personal mobile, the Internet of Things and smarter systems, what roles do our industry leaders see them playing? What value might we expect them to deliver to our airlines and airports? How can we embrace and adapt to these trends, and at what speed?
Enabling the connected aircraft - Joe Leader, CEO, APEX SITA
Modern ‘connected aircraft’ generate vast amounts of data. But how can airlines collect, distribute, and rapidly apply that data to improve operational performance and the customer experience? How can connecting technologies help to truly integrate the aircraft into the airline’s IT infrastructure, both in the air and on the ground? From in-flight passenger connectivity, crew tablets and Electronic Flight Bags (EFBs) to new generation satellite technologies and wireless techniques at the gate, what are the enabling technologies for airlines to realize the full potential of connected aircraft?
Enabling the connected aircraft - Gregory Ouillon, CTO, SITAONAIRSITA
Modern ‘connected aircraft’ generate vast amounts of data. But how can airlines collect, distribute, and rapidly apply that data to improve operational performance and the customer experience? How can connecting technologies help to truly integrate the aircraft into the airline’s IT infrastructure, both in the air and on the ground? From in-flight passenger connectivity, crew tablets and Electronic Flight Bags (EFBs) to new generation satellite technologies and wireless techniques at the gate, what are the enabling technologies for airlines to realize the full potential of connected aircraft?
Getting smart about identity management - Bob Davidson, Head, Aviation Facili...SITA
As the air transport industry’s increasingly pervasive digital environment connects more and more people and ‘things’, never before has it been so critical to blaze new trails in identity management. It’s an area with as many opportunities as there are challenges. Already we’re seeing the potential of biometrics and single tokens with their promise to streamline and simplify the travel process. But where are we headed with identity management? What's next for identity technologies to help remove barriers to people-flow at the airport and prevent identity fraud for travelers and resources alike?
Every year, more than 1,000,000,000 passengers travel through airports which use digital TETRA products.
This presentation shows what benefits TETRA brings for airport industry, and what are the drivers for future radio communications at airports.
Contents include:
- An overview of digital airports
- Challenges in the airports industry
- What's important for airport operators
- How airports are measured?
- Examples of airport cases
- Evolution paths for digital airports
A revolution in the air: Ian Dawkins, CEO, OnAir SITA
On-board connectivity continues apace, as the new ‘in-flight must-have’ for both passengers and crew. As it becomes the default expectation for next generation travelers, tablets and mobile devices in the air will impact passenger service levels and customer satisfaction as much as they are on the ground. From an operational point of view, what are the IT needs for the cabin, cockpit and data handling to ground? What innovations can we expect, and how do we see the development of new services for keeping customers happy and loyal?
www.sita.aero/surveys
A revolution in the air – improving the flying experience: Ian Dawkins, CEO, OnAir
At SITA we do have a range of surveys and insight papers
Together with ACI, we do surveys with Senior IT executives at airport and airlines.
For the airport survey, questionnaires were sent in Q2 2015 to senior IT executives working in the top 100 airports across the world.
Some of the people in the audience might have even been involved in those surveys…
After decades of anticipation, practical self-driving cars are here. Drive.ai will deploy a self-driving car service for public use in Texas starting in July.
We can continue pushing self-driving forward by focusing on three key elements: industry-leading AI technology, local partnerships, and people-centric safety.
In-Car Infotainment Market is Expected to Reach $33.8 Billion, Globally by 2022Allied Market Research
In-Car Infotainment Market Report by Allied Market Research, The in-car infotainment market is expected to reach $33.8 billion by 2022, registering a CAGR of 13.3% during 2016 - 2022.
Access Full Summary at :https://www.alliedmarketresearch.com/in-car-infotainment-market
A self-driving car is a vehicle that is capable of sensing its environment and navigating without human input. Self-driving cars can detect surroundings, using a variety of techniques such as radar, GPS, and computer vision.
<<instagram>> https://www.instagram.com/mike_sarafoglou/
<<youtube>> https://www.youtube.com/channel/UCZQDCo6W-3wTkbrkHbgjs2w
Park assist systems and telematics brief introductionRajni Ranjan
The report briefly describes the presently available Drive Assist System (DAS) and what we can have in near future. It also briefly introduces Telematics in Automotive - Rajni Ranjan
Rethinking airports for future connected travelersKevin May
The future role of airports – the meeting grounds for airlines and travelers – is driven by unprecedented social and technological change.
Expect new levels and diversity of service, personalized travller experiences, universal availability of mobile connectivity and many changes in the airport as a merchandising environment.
In this webinar presented by Tnooz and Amadeus, we examine technology shaping the needs and expectations of airport visitors.
How will airline and airport operators engage with customers?
What strategies and business models enable airlines and airports to seize new opportunities for managing the total trip experience?
Our expert panel includes:
* Brian Beard, Amadeus, executive technology consultant
* Glenn Gruber, Ness Technologies, AVP travel technologies
* Patricia Simillon, Amadeus, head of airlines operations strategy
A presentation given at the 2016 Traffic Safety Conference during Closing Session: Technologies Enhancing Transportation Safety. By Roger Berg, Vice President, North America Research and Development, Denso International America, Inc.
Cybersecurity - Thomas Gourgeon, Head of International Operations, Orange Cyb...SITA
In the digital age of air transport – with its ever-more connected industry operations, passengers and aircraft – air transport faces a constant threat of cyber attacks, both on the critical infrastructure that keeps the wheels of air travel in motion, and on passenger data. The spotlight on threat intelligence, identity protection, data privacy and security in air transport has never been more intense. As we navigate deepening ‘lakes’ of data to become smarter at every step, how do we protect our operations and passengers, ensuring the utmost security and resilience across the air transport community?
Enabling the connected aircraft - Gregory Ouillon, CTO, SITAONAIRSITA
Modern ‘connected aircraft’ generate vast amounts of data. But how can airlines collect, distribute, and rapidly apply that data to improve operational performance and the customer experience? How can connecting technologies help to truly integrate the aircraft into the airline’s IT infrastructure, both in the air and on the ground? From in-flight passenger connectivity, crew tablets and Electronic Flight Bags (EFBs) to new generation satellite technologies and wireless techniques at the gate, what are the enabling technologies for airlines to realize the full potential of connected aircraft?
Getting smart about identity management - Bob Davidson, Head, Aviation Facili...SITA
As the air transport industry’s increasingly pervasive digital environment connects more and more people and ‘things’, never before has it been so critical to blaze new trails in identity management. It’s an area with as many opportunities as there are challenges. Already we’re seeing the potential of biometrics and single tokens with their promise to streamline and simplify the travel process. But where are we headed with identity management? What's next for identity technologies to help remove barriers to people-flow at the airport and prevent identity fraud for travelers and resources alike?
Every year, more than 1,000,000,000 passengers travel through airports which use digital TETRA products.
This presentation shows what benefits TETRA brings for airport industry, and what are the drivers for future radio communications at airports.
Contents include:
- An overview of digital airports
- Challenges in the airports industry
- What's important for airport operators
- How airports are measured?
- Examples of airport cases
- Evolution paths for digital airports
A revolution in the air: Ian Dawkins, CEO, OnAir SITA
On-board connectivity continues apace, as the new ‘in-flight must-have’ for both passengers and crew. As it becomes the default expectation for next generation travelers, tablets and mobile devices in the air will impact passenger service levels and customer satisfaction as much as they are on the ground. From an operational point of view, what are the IT needs for the cabin, cockpit and data handling to ground? What innovations can we expect, and how do we see the development of new services for keeping customers happy and loyal?
www.sita.aero/surveys
A revolution in the air – improving the flying experience: Ian Dawkins, CEO, OnAir
At SITA we do have a range of surveys and insight papers
Together with ACI, we do surveys with Senior IT executives at airport and airlines.
For the airport survey, questionnaires were sent in Q2 2015 to senior IT executives working in the top 100 airports across the world.
Some of the people in the audience might have even been involved in those surveys…
After decades of anticipation, practical self-driving cars are here. Drive.ai will deploy a self-driving car service for public use in Texas starting in July.
We can continue pushing self-driving forward by focusing on three key elements: industry-leading AI technology, local partnerships, and people-centric safety.
In-Car Infotainment Market is Expected to Reach $33.8 Billion, Globally by 2022Allied Market Research
In-Car Infotainment Market Report by Allied Market Research, The in-car infotainment market is expected to reach $33.8 billion by 2022, registering a CAGR of 13.3% during 2016 - 2022.
Access Full Summary at :https://www.alliedmarketresearch.com/in-car-infotainment-market
A self-driving car is a vehicle that is capable of sensing its environment and navigating without human input. Self-driving cars can detect surroundings, using a variety of techniques such as radar, GPS, and computer vision.
<<instagram>> https://www.instagram.com/mike_sarafoglou/
<<youtube>> https://www.youtube.com/channel/UCZQDCo6W-3wTkbrkHbgjs2w
Park assist systems and telematics brief introductionRajni Ranjan
The report briefly describes the presently available Drive Assist System (DAS) and what we can have in near future. It also briefly introduces Telematics in Automotive - Rajni Ranjan
Rethinking airports for future connected travelersKevin May
The future role of airports – the meeting grounds for airlines and travelers – is driven by unprecedented social and technological change.
Expect new levels and diversity of service, personalized travller experiences, universal availability of mobile connectivity and many changes in the airport as a merchandising environment.
In this webinar presented by Tnooz and Amadeus, we examine technology shaping the needs and expectations of airport visitors.
How will airline and airport operators engage with customers?
What strategies and business models enable airlines and airports to seize new opportunities for managing the total trip experience?
Our expert panel includes:
* Brian Beard, Amadeus, executive technology consultant
* Glenn Gruber, Ness Technologies, AVP travel technologies
* Patricia Simillon, Amadeus, head of airlines operations strategy
A presentation given at the 2016 Traffic Safety Conference during Closing Session: Technologies Enhancing Transportation Safety. By Roger Berg, Vice President, North America Research and Development, Denso International America, Inc.
Cybersecurity - Thomas Gourgeon, Head of International Operations, Orange Cyb...SITA
In the digital age of air transport – with its ever-more connected industry operations, passengers and aircraft – air transport faces a constant threat of cyber attacks, both on the critical infrastructure that keeps the wheels of air travel in motion, and on passenger data. The spotlight on threat intelligence, identity protection, data privacy and security in air transport has never been more intense. As we navigate deepening ‘lakes’ of data to become smarter at every step, how do we protect our operations and passengers, ensuring the utmost security and resilience across the air transport community?
PANEL 2: Intelligent Airline of the future in fast-changing environment - Driving innovation, cost savings & bringing agility – Introduction of the New Gen Passenger Management Technology - Ian Tunnacliffe, SITA
India Aviation ICT Forum 2013 - P.K. Kapoor, Advisor IT, Airports Authority o...SITA
PANEL 4: Aviation innovation – Supporting your passengers and sustaining your business - Seamless passenger processing at airports - challenges and opportunities - P.K. Kapoor, Advisor – IT, Airports Authority of India
Gianni Perniceni, MERIDIANA, Distribution & new buying behaviourSITA
Gianni Perniceni, Director, Distribution, E-commerce & Direct Sales, MERIDIANA, presents "Distribution & new buying behaviour" at SITA 2013 Europe Aviation ICT Forum in Vienna
The march of the IoT - Charlie Sheridan, Intel Labs EuropeSITA
Stand by for the revolution. Everyone’s talking about the Internet of Things, and while there’s clearly much more to it than hype, a lot of serious questions still need to be addressed. What impact can we expect on the workings of the air transport industry and the lives of our passengers? What technologies and innovations will make the difference? What opportunities can we start exploiting now and further down the road? How will the IoT play out on board, as we learn more about connected aircraft? And what other use cases exist in our industry?
Airline IT trends: the overview: Thomas Knierim, Senior Manager, Market Insig...SITA
In keeping with tradition, SITA will launch its new Airline IT Trends Survey results and encourage discussion on the key findings with a panel of Industry experts.
www.sita.aero/surveys
Airline IT Trends: the overview: Thomas Knierim, Senior Manager, Market Insight SITA
Catering for smarter travelers: Ian Ryder, Senior Director, SITA Passenger So...SITA
Rapid and reliable services on-demand, instant information at their fingertips and entertainment on tap. What will tomorrow's travelers demand as they progress through every step of the journey, from planning to booking, and arrivals to destination? How will they want to consume the services on offer and what implications does that have for airlines and airport operators? What’s clear is that as we approach a new era of air travel, the challenges of more demanding customers will require better efficiencies coupled with faster and more accurate services.
www.sita.aero/surveys
Catering for smarter travelers – but what will they be consuming? And wearing?:
Ian Ryder, Senior Director, SITA Passenger Solutions
India Aviation ICT Forum 2013 - Connel Vereker, SITASITA
PANEL 4: Aviation innovation – Supporting your passengers and sustaining your business - ATI Cloud – Transformation and Business agility – Connel Vereker, SITA
Transforming the day-of-travel experience with mobile servicestnooz
What are pain points that travellers experience on their day of travel?
How can intelligent mobile services significantly enhance the traveller’s journey to and through the airport and improve the relationship with their airline?
This FREE webinar will examine the findings from Mobile Travel Technologies extensive research into "day of travel" frustrations.
Learn the following based on MTT's online survey, one-on-one interviews with travellers and airport observations:
Problems travellers experience in airports
Issues when preparing for flights
Why self-service kiosks are under-used
How intelligent mobile services can transform airline services on the day of travel
How airlines can leverage new opportunities for ancillary sales
Panelists for the webinar are:
Patrick Monaghan, product manager, MTT
Gene Quinn, producer and CEO, Tnooz
Nick Vivion, moderator and global events lead, Tnooz
This webinar took place on Thursday 12 March 2015.
SITA: How smart apps are making air travel easier, every step of the wayDynatrace
450 of the world's airlines are using the latest in tracing technology to save millions and eliminate one of the biggest frustrations of customers today - lost luggage. Join Richard Fisher, an airline tech expert who’s been working alongside the big brands to build a unique application that means every single, travelers' bag is traced. How good does that sound? But what's next on the horizon? Richard will also take us into the world of biometrics and futuristic airports where queues are a thing of the past and digital passports will become the norm.
Indian Aviation ICT Forum - Kapil Kaul, CEO, CAPA South Asia SITA
PANEL 1: Delivering the promise of an improved passenger travel experience: Technology & Innovation shaping the future of aviation - lT trends for the next decade - Kapil Kaul, CEO, CAPA South Asia (Moderator)
India Aviation ICT Forum - Kapil Kaul, CEO, CAPA South AsiaSITA
PANEL 2: Intelligent Airline of the future in fast-changing environment - IT enabled growth and way forward for Airline industry - Kapil Kaul, CEO, CAPA South Asia (Moderator)
How airlines use technology to improve passenger experience by 2016 - The Air...Tom Knierim
The Airline IT Trends Survey, co-sponsored by Airline
Business and SITA shows an airline IT climate that is
cautiously improving. IT budgets are expected to improve at
the majority of airlines in 2013, while the global level of IT
operational spending should reach an estimated US$10 billion
in 2013.
Airline IT investment priorities continue to focus on mobilizing
the passenger journey, as they have done for the last three
years, but airlines are also showing a strong interest in
improving business intelligence to better understand their
operations and customers.
The overall impression from this year’s survey is one of an
industry that is fast adopting the digital world. This is bringing
many advantages in the form of automation and new services,
but also challenges in making sure these technologies can
be widely adopted so that passengers benefit at both ends of
their journey.
For the last 15 years we have been tracking the key technology
trends of airlines. More recently we have complemented
this research by publishing surveys on technology trends
in the wider air transport industry, including airports and
passengers. Taken together, they provide a unique perspective
on the way technology is shaping the future of air travel.
We welcome any feedback or comments on the survey.
For more information on all our surveys and accompanying
features and analysis, visit www.sita.aero/surveys.
“Apps are for loyalty, web is for acquisition.” Travel apps have one of the highest user retention rates of any category of app, with 50% of users retaining apps after 90 days, and using them three times a week. For many travellers, an extensive arsenal of apps is an indispensable part of the airport journey, and we can expect mobile applications to soon become even more ubiquitous, for the passenger of the future is quite literally always connected.
Travelport Digital Mobile Travel Trends 2018 WebinarTravelport
We take a look at the 8 key trends travel brands need to embrace in 2018, exploring bots, mobile messaging, progressive web, blockchain, mobile analytics and more. We also share detailed research across end-travellers and travel industry professionals to help your digital strategy in 2018.
Is Travel Better With Technology: Nigel Pickford, Director, Marketing Operati...SITA
Shaping the Future Together - Industry insight on the Aviation of the Future: Nigel Pickford, Director, Marketing Operations and Market Insight, SITA
www.SITA.aero
How enterprises in the travel business are successfully navigating their digital transformation strategy and interacting with their customers across every touch-point.
Jim Slevin's presentation to Passenger Terminal Expo 2015 in Paris. Jim discusses how collaboration through Technology can ensure both Airports and Passengers can optimise their relationship with each for their mutual benefit.
Deployment of Beacon Technology in Aviation by LeantegraLeantegra
Check out the Leantegra presentation to learn how beacons, and powered by them RTLS and Proximity Marketing solutions can make every passenger's stay at an airport a positive start of a great adventure!
Aviation Beyond COVID 19/CLOUT in Aviation Beyond COVID 19Assem mousa
he global pandemic of Corona, the history of aviation has not passed before, and all aviation and tourism workers are at risk due to this crisis. The danger
Similar to Ian Dawkins - Session D: Contextual engagement at 30,000 feet - the new personalized onboard experience? (20)
Groupe ADP Digital Transformation - Gilles LevequeSITA
A customer centric digital transformation plan, leveraging open innovation, managed from the executive committee room to “be a leading Group in airport design, construction and operation"
Bridging the Personalization Gap - Adnan SauafSITA
There is a lot of talk about personalizing the message and offers to your customers but sadly the research shows that companies are not even identifying the customer correctly instead using multiple marketing tools to bombard the customer with competing offers across channels.
What is the Internet of Things (IoT)?
It is not a technology revolution
It is a business revolution enabled by technology
IoT is enabling a new wave in digital business transformation
The problem
Flight disruption, financial cost, passenger awareness, loyalty to airlines
The solution
Passenger notification, TravaCoin compensation, savings for airlines, service charge shared
Also learn the plan and how to get involved...
Robotic Process Automation & Artificial Intelligence - Eric stiouiSITA
Big data is big... How big?
Big data and new behaviors influence customer experience and emotions influence decisions
Service level expectations are rising
... and how an evolving automation framework is producing results
Data matters and there's a lot in airports
Measuring and analyzing is critical
6 steps to a data driven smart airport
CrowdVision is making conversations for now and tomorrow
Jack Loop Introducing high fidelity location services - Jack LoopSITA
LocusMaps gives airports, and the airlines and services providers that operate there, a digital platform to communicate, share and manage everything about their physical space.
Digital customer experience: transforming the aviation industry - Rafi katanashoSITA
Frequent commuting between major cities should be getting easier, not harder. Our innovative door-to-door subscription will get you from home to the interstate office efficiently and without the usual hassles and pain points experienced on commercial airlines.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Let's dive deeper into the world of ODC! Ricardo Alves (OutSystems) will join us to tell all about the new Data Fabric. After that, Sezen de Bruijn (OutSystems) will get into the details on how to best design a sturdy architecture within ODC.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
3. 2015 AIR TRANSPORT
IT SUMMIT
Arthur Calderwood
Senior Vice President
Marketing & Sales Operations
SITA
4. • Working in association with
Airline Business for 16 years
• Insight Sessions now in their 7th
year
• Sessions today emphasize the
importance of the connected
traveler
• Showing how airlines and
airports aim to meet their needs
throughout the journey
5.
6. Insight Session A
• Launch of SITA's latest Airline IT Trends research
• Exploring how airlines are:
• meeting the demands for personalization
• easing passenger stress at pain points
• developing better communications to keep
passengers informed
7. Insight Session B
• How technology influences behaviour
• 83% of air travelers now travel with a Smartphone
• Human factors in technology adoption
8. Insight Session C
• De-stressing passenger processes
• Applying IT in new ways to engage with the
connected traveler
• Seeking to leverage IT to make time spent at
the airport less stressful, more enjoyable
9. Insight Session D
• Explore the potential for truly tailored
services on-board
• Use capabilities of today’s newest connected
aircraft
• Passengers will be connected throughout the
flight
15. ARE AIRLINES READY
TO CONNECT WITH
TRAVELERS?
Moderated by: Max Kingsley-Jones
Editor of Airline Business and
Flightglobal’s Executive Director
Content
16. Airport IT Trends
Baggage Report
Airline IT Trends
Passenger IT
Trends
AIR TRANSPORT IT TREND SURVEYS
AND REPORTS
18. ARE AIRLINES READY TO CONNECT
WITH TRAVELERS?
PANEL
• Thomas Windmuller, Senior Vice President - Airport, Passenger,
Cargo and Security, IATA
• Ashraf Ayoub, Chief Information Officer, Royal Jordanian Airlines
• Allison O’Neill,VP Passenger Solution Line, SITA
SPEAKER
• Nigel Pickford, Director, Market Insight, SITA
22. OVER 80% OF AIRLINES ARE FOCUSING
ON PERSONALIZATION
R&D
Major program
Solutions to improve
personalization
52%
82%
30%
Passenger
services via
smartphone
Passenger
services via
tablet
Passenger
services via
social media
76%
63%
31%
92%
85%
73%
16%
22%
42%
Wireless in-flight
services for
passengers
38%
75%
Expanding
ancillary sales
53%
91%
38%
37%
29. READY TO...TAILOR MY TRIP?
By 2018
• Over 80% of airlines are focused on personalisation
• Omni-channel shopping channels are maturing fast
• Half of airlines will offer more in-flight choice
YES, airlines are increasingly delivering personalization
BUT, inconsistency in BI and data quality may hinder progress
30. ARE AIRLINES READY TO...TAILOR THE TRIP?
PANEL DISCUSSION
Thomas Windmuller, Senior Vice President - Airport, Passenger,
Cargo and Security, IATA
Ashraf Ayoub, Chief Information Officer, Royal Jordanian Airlines
Allison O’Neill, VP Passenger Solution Line, SITA
Nigel Pickford, Director, Market Insight, SITA
31. READY TO...EASE MY ANXIETY?
• On departure
• In-flight
• On arrival
• Check-in
• Bag-drop
• Bag collection
33. 9%
12%
23%
Global average - Today
Global average - By 2018
24%
17% 20%
56%
75%
55%
High - Today
1% 1% 1% Low - Today
47%
8%
23%
Low Cost Airline Average
MAJOR LEAP EXPECTED IN MOBILE CHECK-IN…
35. OPTIONS INCREASE TO REDUCE
BAGGAGE ANXIETY
Bag Tag Printing 77%
Missing Bag Reporting
61%Missing Bag Reporting
Baggage location status
36%
49%9%
11%
10% 70%
17% 74%Bag drop (unassisted)
37% 78%Bag drop (assisted)
Today By 2018
-16
-8
+8
36. ARE AIRLINES READY TO...EASE TRAVELER
ANXIETY?
• Passengers are less anxious when given control
• Major uptake in self-service check-in
• Mobile check-in is taking off
• Multiple self-service options set to reduce baggage anxiety
YES, services addressing pain points are developing quickly
BUT, not all stressful areas are under airline control:
• Security & passport checks – driven by multiple stakeholders
• Baggage collection – not just an IT issue
37. ARE AIRLINES READY TO...EASE TRAVELER
ANXIETY?
PANEL DISCUSSION
Thomas Windmuller, Senior Vice President - Airport, Passenger,
Cargo and Security, IATA
Ashraf Ayoub, Chief Information Officer, Royal Jordanian Airlines
Allison O’Neill, VP Passenger Solution Line, SITA
Nigel Pickford, Director, Market Insight, SITA
38. READY TO...KEEP ME POSTED?
• Real-time
information
• Bag tracking
services
• Integrated
communication
services
• Location-based
communications
• Tablets for direct
contact
42. MASSIVE GROWTH IN USE OF STAFF TABLETS
BY 2018
100%
75%
50%
25%
100%
75%
43. AS AN INDUSTRY, HOW CAN WE IMPROVE
PASSENGER SATISFACTION ACROSS THE BOARD?
Tailor my trip:
Booking
Entertainment
Shopping
Eating & drinking
Relaxation
• Shopping
• Booking
• Entertainment
• Eating & drinking
• Relaxing
• Real-time information
• Bag tracking services
• Integrated
communication/
services
• On departure
• In-flight
• On arrival
44. 58% OF AIRLINES RUNNING ‘INTERNET OF
THINGS’ PROGRAMES BY 2018
IoT
48. AS AN INDUSTRY, HOW CAN WE IMPROVE
PASSENGER SATISFACTION ACROSS THE BOARD?
• 58% of airlines running ‘internet of things’ programmes by 2018
• 37% have budget allocated
• Growing short term interest in beacons
• Location, location, location: Important for over 33% of airlines by 2018
• As IoT matures, apps will become more sophisticated and more
and more data will be created and consumed
IoT is seen as an opportunity by airlines to improve services
BUT, airlines need to invest to develop services
IoT
49. IS THE INTERNET OF THINGS SET TO
TRANSFORM THE PASSENGER EXPERIENCE?
PANEL DISCUSSION
Thomas Windmuller, Senior Vice President - Airport, Passenger,
Cargo and Security, IATA
Ashraf Ayoub, Chief Information Officer, Royal Jordanian Airlines
Allison O’Neill, VP Passenger Solution Line, SITA
Nigel Pickford, Director, Market Insight, SITA
50. Download the 2015 Airline IT
Trends Survey at:
www.sita.aero/surveys
Thank you
58. TRAVELER’S & TECHNOLOGY:
IT’S AN EMOTIONAL JOURNEY
SPEAKERS
• Renaud Irminger, Director of SITA Lab, SITA
• Michael Zaddach, Senior Vice President IT, Flughafen München GmbH
• Gilles Brentini, Innovation Manager IT-Airport, Genève Aéroport
• Pearl Pu, Human Computer Interaction Group (EPFL)
60. 2015 PASSENGER IT TRENDS SURVEY
• Investigates the connection between a passenger’s
use of technology and their emotions
• Coverage:
17 countries, representing 76% of the world’s passengers
5,871 respondents
77. Need a lot of improvements !!!
«Another crap »
« Useless app»
«Still bad Pathetic.»
«Useless»
« Rubbish and will never use again »
« Does not work properly »
Sentiment analysis
MY PHONE IS MY LIFE
MY APPS ARE MY LIFE
78. 2015 Passenger
IT trends Survey:
Mobile is
• 26% of bookings
• 11 % of check-ins
Facebook is 83% mobile
(March 2015)
AIR TRANSPORT
MOBILE ADOPTION
HAS ROOM FOR
IMPROVEMENTS
79. • The survey confirms that technology applied right
produces more positive emotions
• Passengers want more useful mobile services
• Adoption of mobile apps in the ATI will increase only
when we engage the passengers throughout
the entire journey
CONCLUSIONS
117. Dream – Innovation Oriented
“I heard about it later, and when they called us blasphemers and demon-creators, I always thought of him. Robbie was a non-vocal robot. He
couldn’t speak. He was made and sold in 1996. Those were the days before extreme specialization, so he was sold as a nursemaid.”
I. Asimov, extract from Robbie, 1940
120. Keep it simple !
Source : http://www.letsgraph.com/2012/06/keep-it-simple.html Quality Tag Cloud - created with :http://www.wordle.net/
…and Flexible !
135. Hotels in
Japan
Role : Check-
In
Shops
Information Robots
To be or not to be … Humanoid ?
136. Also in our industry !
“Interactive forums on key new
trends and topics, including :
• Mobile and Wearable
Technology,
• Robotics and AI,
• and Cabin Connectivity.”
144. Emotion Detection in Social Media
School of Computer and
Communication Sciences
EPFL
Pearl Pu
145.
146. Why Emotions?
• They motivate us to take actions
• They regulate decision and thought
processes
• They help us understand human behaviors
http://nobaproject.com/modules/functions-of-emotions
147. What is emotion?
✓emotion is a reaction to events
important to our organism
✓emotion leads to changes in
multiple organismic subsystems
Plutchik, The Nature of Emotions, 2001
Brave & Nass, Agents that care: Investigating the effects of orientation of emotion
exhibited by an embodied computer agent, 2003
148. Emotion = coordinated changes in
organismic subsystems
5 emotion components
Cognitive (appraisal)
Neurophysiological (bodily symptoms)
Motivational or Behavioral (action tendencies)
Motor expression (facial and vocal expressions)
Subjective feeling or Affectiv (emotional experience)
156. 170
How does it work?
Given a piece of text, detect automatically
one or several words indicative of the
respective emotions
Possible output
One emotion Distribution of emotionsSeveral emotions
159. Detecting emotion in social media helps us
understand users’perception & attitudes
Conclusion
160. • Renaud Irminger, Director of SITA Lab, SITA
• Michael Zaddach, Senior Vice President IT, Flughafen München GmbH
• Gilles Brentini, Innovation Manager IT-Airport, Genève Aéroport
• Pearl Pu, Human Computer Interaction Group (EPFL)
PANEL DISCUSSION
167. CREATING A SENSE
OF PLACE:
AIRPORTS GET
PERSONAL
Moderated by
Matthys Serfontein
VP Airport Solution Line,
SITA
168. CREATING A SENSE OF PLACE:
AIRPORTS GET PERSONAL
SPEAKERS
• Robert O’Meara, Director, Media & Communications, ACI EUROPE
• Piet Demunter, Director Strategic Development,
Brussels Airport Company
• Pedro Casimiro, Manager Ground Product and Ground Processes,
Brussels Airlines
• Carlos Kaduoka, Director, Airport Solution Line, SITA
169. CREATING A
SENSE OF PLACE
Robert O’Meara
Director, Media &
Communications,
ACI EUROPE
171. CREATING A REAL
SENSE OF PLACE
Piet Demunter
Director Strategic Development,
Brussels Airport Company
Pedro Casimiro
Manager Ground Product &
Ground Processes,
Brussels Airlines
173. Pax CEM is an AND/ AND story
Customer Experience Management
Premises People
Passenger Experience
+ +
=
Processes
Source: ACI EUROPE’s ‘Guidelines for passenger services at European airports’.
180. Increasing efficiency: largest security platform in EU
Improving processes and products
• Central platform with 25 screening lanes
- Largest platform in Europe
- Automatic tray return and diverter lanes
- Expendable to 29 lanes in total
• World’s first remote screening of cabin
baggage on a large scale
- Separate control room
- Security officer receives a scan with a
virtual mark on the image
181. New gate seating with comfort and functionality
Improving processes and products
183. Alternative Check-In & Automated Drop-off
Improving processes and products
• Alternative check-in methods:
- Online check-in
- Mobile check-in
- CUSS check-in
- Automated check-in
• 75% of local SN departing pax out of BRU check-
in alternatively
• 11 automated bag drop-off units
- 65% of local Schengen SN Departing pax out of
BRU use automated bag drop-off
184. Home Printed Bag Tags and Permanent Tags
Improving processes and products
• HPBT (Home Printed Bag Tag) as of Q3/Q4 2016
- Available through the online check-in
application
• Baggage reconciliation (in- and outbound) by
end of 2016
• Permanent bag tags
185. Airport crew as ‘face’ of Brussels Airport
Improving people
Airport Crew is crucial
+ Shop staff + F&D staff + Cleaning staff + ….
187. Going for the WOW factor through emotions
Customer Experience Management
Source: ACI EUROPE’s ‘Guidelines for passenger services at European airports’.
194. AGENDA
• Creating a sense of place
• Singapore Changi
• Mumbai International Airport Terminal 2
• New Mexico City International Airport
• The role of technology
• Closing remarks
195. CREATING A SENSE OF PLACE
• Lifestyles and traditions are sources of inspiration to
create a sense of place
• The airport as a destination
• The passenger as “guests”
196. Moshe Safdie Architects – Jewel Changi Airport
• To be completed by 2018
• 5 storey above ground and five basement
storeys
• 22,000 sqm of space dedicated to
landscaping:
• Forest valley (5-storey garden filled with
thousands of trees, plants, ferns and
shrubs
• 40 metres Rain Vortex
197. Source: Mumbai airport (T2) by SOM - Dezeen
• Opened in January 2014
• The design incorporates regional patterns
and textures in all scales to give a sense
of place
• It combines international and domestic
passenger services under one roof,
optimizing terminal operations and
reducing passenger walking distances
198. Source: New International Airport Mexico City by Foster & Partners and Fernando Romero Enterprise - Images by DBOX
New Mexico City
International Airport
• To be completed by 2019
• Single airport enclosure with flexibility to
accommodate internal change
• The architecture is inspired by Mexican
architecture and symbolism
• Less walking distances, few level changes
and easy navigation are key elements of
the design
199. CREATING A SENSE OF PLACE: THE ROLE
OF TECHNOLOGY
• Self-service
• Processing flexibility
• Early check-in
• Biometric identification
• Seamless
200. CREATING A SENSE OF PLACE: THE ROLE
OF TECHNOLOGY
• Video-walls
• Create the space
• Enhance the mood
• Way-finding integrated with BI
and beacons
• Reduced stress
• Dwell time
Source: SEGD – LAX Welcome Wall
201. CLOSING REMARKS
• The airport as a sense of place is about connecting people
and cultures
• It is about making the airport a destination and the passenger
the airport’s guests
• Technology enables airports to enhance the experience by:
• Enabling early check-in – more dwell time
• Providing faster communications – connectivity
• Creating or extending the sense of place throughout
202. • Robert O’Meara, Director, Media & Communications, ACI EUROPE
• Piet Demunter, Director Strategic Development,
Brussels Airport Company
• Pedro Casimiro, Manager Ground Product and Ground Processes,
Brussels Airlines
• Carlos Kaduoka, Director, Airport Solution Line, SITA
PANEL DISCUSSION
205. GALA DINNER
• There is a full seating plan for the gala dinner
• Please check the information in the lobby and ensure you
know where you will be seated
• If you are no longer attending, please let the
Event Team know
• If your name isn't there and you will be going, please let
us know so we can seat you at a table
211. SPEAKERS
• Tim Grosser, Head of Digital Transformation, IATA
• Michel Duléry, Client Service Director, DigitasLBi
• Ian Dawkins, CEO, SITA OnAir
CONTEXTUAL ENGAGEMENT AT 30,000 FEET:
THE NEW PERSONALIZED ON-BOARD EXPERIENCE?
212. HOW CAN WE
IMPROVE THE
FLYING EXPERIENCE?
Tim Grosser
Head of Digital Transformation
IATA
226. A G E N D A
A F E W W O R D S A B O U T D I G I TA S L B I
M O B I L E C O N S U M E R ’ S E X P E R I E N C E I N S I G H T S
I N T E R N E T O N A I R T O W A R D S B E S T - I N - C L A S S E X P E R I E N C E
W H A T ’ S N E X T
231. LEARNINGS FROM OUR STUDY WITH IFOP
ON CONSUMERS’ BEHAVIOUR
12 COUNTRIES 2013 2014 2015
MOBILE
Mobile is still driving the change being the personal assistant for consumers.
USAGE
Smartphones are increasingly important during all stages of the customer journey.
77% of smartphone users use their smartphones to connect to the internet at least once a day.
85% of smartphone owners have used their mobile phone in store versus 74% in 2014
•
•
233. I NTER NET ON AI R TOWAR DS
BES T- I N- CL AS S EXPER I ENCE
234. WHAT IS AT STAKE
IFE Revenue Forecast to
double by 2020*.
Free Wi-Fi session as
key driver for adoption
growth.
BUSINESS AWARENESS USAGE
• Source : http://www.aviationtoday.com
Weak service awareness
and value proposition
as friction points for
adopting massively
Wi-Fi.
High user expectations
in terms of easy and
quick access to Internet,
secure payment forms.
235. HUMAN CENTERED DESIGN
4. TEST3. EXPLORATION2. IDENTIFICATION1. IMMERSION
• Observe, hear
• Collect and group
all insights
• Brainstorm
• Key findings
• Identify main issues
• Co-create solutions
with client
• POC
• Prototyping
236. USER FLOW WITHOUT IN-FLIGHT WI-FI
SECUITY LUGGAGE OUTSIDE STAYTAKE OFF. CRUISE ATT
A B
TRANSMITTER TRANSMITTER
PLANE
USER + OWN DEVICE
AIRPORT AIRPORT
IN MOBILITY
HOME/OFFICE
HOME/OFFICE
IN MOBILITY
INTERNET
SERVER
INTERNET
SERVER
ONBOARDWAITINGSECURITYCHECK-INWAITING PREP.PURCHASEBEFORE
BEFORE DURING AFTER
237. SECURITY LUGGAGE OUTSIDE STAYTAKE OFF. CRUISE LANDING
BEFORE DURING AFTER
INTERNET
SERVER
TRANSMITTER
SATELLITE
PLANE + ONAIR
USER + OWN DEVICE + SIGNIN + PAYMENT
A
TRANSMITTER
AIRPORT
IN MOBILITY
HOME/OFFICE
SERVER
ONBOARDWAITINGSÉCURITYCHECK-INATTENTE PREP.ACHATAVANT
B
TRANSMITTER
AIRPORT HOME/OFFICE
IN MOBILITY
USER FLOW WITH IN-FLIGHT WI-FI
238. PERSONAS THINKING
USING PERSONAS TO DRIVE RELEVANT CUSTOMER PATHS
DEFINE WHO ARE WE DESIGNING FOR
ANALYZE MOTIVATIONS AND NEEDS
DESIGN CUSTOMERS CENTRIC JOURNEYS / BUSINESS SCENARII
239. PERSONAS THINKING
3 CUSTOMERS PROFILES, HIGHLY REPRESENTATIVES OF BUSINESS & ECONOMY POPULATION
MARC, CEO EMEA of a big
corporation, living in Paris, is
a frequent traveler because
of several meetings per
month in New York (US) at
global HQ.
He will review sheets and
exchange with the CFO and
others executives, to validate
the final deck before the
arrival in NY.
EVA, Industrial designer from
Berlin, is accustomed to visit,
every year, 3 or 4
destinations around the
world, to discover new
people and cultures.
As she takes long carriers,
she could have to connect to
the Internet in flight, in order
to update her own blog,
share photos or videos with
friends and prepare arrival.
YANN and his family live in
London. Yann works as
Editorial in Chief for a well-
known lifestyle magazine.
They need a WI-FI connection
for everyone: parents could
have a tablet each one to
prepare trip and relax. Teens
have his/her own smartphone
to chat and share with friends.
FREQUENT TRAVELERS OCCASIONALS
WHO
WHAT
242. MARC’S CUSTOMER JOURNEY OVERVIEW
Marc is entitled
of a free and
quick access to
the WebApp’s
dashboard
Booking
confirmation email
with CTA to connect
to the Internet
ONAIR service
Web App
dashboard
1
Marc can get
through tailored
contents and
take some info
about New York
Content & services
discovery
Once arrived to NY,
Marc receives a recall
by email to give a
feedback about his
connected trip and
learn more about NY
Customer’s
feedbacks and
services recall
2 3 4
BEFORE THE ONBOARD IN FLIGHT GETTING OFF THE AIRCRAFT
246. Internet ON AIR
Five steps journey outcome, limited to the onboard experience
Splash Screen
Sign in /
Sign up
Browsing
before purchase
Purchase Free/Paid
Browsing after
purchase
Repurchase
Once on board, customer is invited
to sign in or create an account (by
email, code or Social login)
Once connected, user
can can explore the
service and content.
For full exploiting the
service, user can
purchase free or paid plan.
Customer can
restart
browsing and
decide to
play/pause WI-FI
Once the voucher
expired, customer
is invited to
repurchase
248. TODAY, DIGITAL IS AT THE CORE OF NEW USAGES
SHARE MOVE STAY
FACEBOOK UBER AIRBNB
249. Any innovation must start
from a problem consumers
are facing.
PRINCIPLE #1
To build on real
(observation +
experimentation).
PRINCIPLE #2
PRINCIPLE #3
Any innovation pattern
must integrate within his
process failure and
solution.
3ESSENTIALPRINCIPLES
250. Story
HOW TO BUILD A DIGITAL EXPERIENCE
REFLECTING THE BOLD CREATIVE SPIRIT
OF THE MAISON DIOR ?
WE HELPED DIOR TO CREATE ITS OWN
VIRTUAL REALITY HELMET NAMED
« DIOR EYES », MIXING FOR THE FIRST
TIME IN THE WORLD VR AND 360
SOUND.
AND OFFERING AN EXPERIENCE TO
DISCOVER DÉFILÉ BACKSTAGES.
THE DIGITASLBI INNOVATION TEAM
HAS DELIVERED IN LESS THAN 3
MONTHS A VERY EFFICIENT VR
HELMET.
Case Dior Eyes
IMMERSIVE EXPERIENCE USING VIRTUAL REALITY AND 360 SOUND
280. PANEL DISCUSSION
• Tim Grosser, Head of Digital Transformation, IATA
• Michel Duléry, Client Service Director, DigitasLBi
• Ian Dawkins, CEO, SITA OnAir
• Willem Kasselman, Marketing Director: Aero, Cobham SATCOM
285. GALA DINNER
• There is a full seating plan for the gala dinner
• Please check the information in the lobby and ensure you
know where you will be seated
• If you are no longer attending, please let the
Event Team know
• If your name isn't there and you will be going, please let
us know so we can seat you at a table