The document discusses the predicted rise of IoT in retail, with ecommerce sales expected to reach $2.489 trillion by 2018. A significant majority of retail decision makers are prepared to adopt IoT, with many already implementing it across various internal departments such as customer service, inventory management, and marketing communications. It also highlights potential challenges and emphasizes the benefits of IoT implementation in areas like smart store shelving and supply-chain management.

2. Rise of IOT in Retail
Retail eCommerce sales are predicted to increase to $2.489 trillion or 8.8%
of sales by 2018.
Web sales accounted for 5.9% of the retail sales growth.
eMarketer
96% of retail decision makers are ready to make changes required to adopt
IoT.
67% percent of respondents already have implemented IoT
26% percent of retailers are planning to deploy IOT within a year.
Zebra

3. Big Benefits for Retailers
Internal Departments That Can
Benefit Most From IoT
Customer service and support
Inventory management
Customer engagement in their home
Store operations
Customer engagement in stores
Customer acquisition
Marketing communications
Transportation and logistics
Maintenance and repair operations
55%
45%
41%
41%
36%
30%
30%
16%
12%

4. Opportunity areas for
IOT in Retail

5. 1 SMART STORE SHELVING
Image Courtesy: Washingtonpost

6. 2 SMART SUPPLY-CHAIN
Image Courtesy: DHL

7. 3 SMART PROMOTIONS
Image Courtesy: CMO.com

8. 4 SMART IN-STORE MANAGEMENT
Image Courtesy: mobilemarketer

9. SMART MAINTENANCE & SECURITY
5 Image Courtesy: Sensoromatic

10. Explore
Challenges to IOT implementations.
Recommendations to maximize IOT impact.

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