Japan's retail industry is faced with numerous issues including inefficient store operations and inventory control, but the emergence of IoT-based services and smart technologies is expected to bring changes. With advancements in robotics, experiments with automated checkout, and an ambition to further the proliferation of RFID tags, will Japan be able to revolutionise its retail sector?
The 2012 Brazilian B2C e-commerce segment ended the year with earnings of R$ 22.5 billion, a 20% increase over 2011. A total of 66.7 million orders were placed, up 24.2% over the previous year. New consumers numbered 10.3 million, bringing the total number of Brazilian e-consumers to over 42.2 million. The average order value increased slightly to R$342. Top selling categories were home appliances, fashion/accessories, health/beauty, computers, and home/decor. Over half of orders included free shipping, saving consumers R$1.09 billion in shipping costs. Group buying sales increased 8% to R$1.65 billion, though
The document discusses the use of technology in the retail industry in India. It outlines 3 categories of technologies used: 1) customer interfacing systems like barcoding, point of sale systems, and internet shopping; 2) operation support systems like ERP, CRM, and supply chain management; and 3) strategic decision support systems for site location, visual merchandising, and e-commerce. The document argues that Indian retailers need to optimize the use of these technologies to improve operations and sustain against global retail giants entering the Indian market.
In the first half of 2013:
- Brazilian e-commerce sales totaled R$12.74 billion, a 24% nominal increase over the first half of 2012. The number of online orders grew 20% to 35.54 million.
- The top selling categories were Fashion & Accessories, Home Appliances, Cosmetics and Personal Care, Informatics, and Books/Magazines.
- 3.98 million people made their first online purchase, bringing the total number of e-consumers to 46.16 million.
- E-commerce is expected to reach R$28 billion in sales for the full year 2013, representing 25% nominal growth over 2012.
Brazilian e-commerce sales grew 28% in 2013 to R$28.8 billion, exceeding expectations. Fashion remained the top category. 9.1 million became first-time online buyers, bringing the total to 51.3 million. Mobile commerce doubled to 4.8% of sales. Delivery issues hurt the NPS in December. Sales are forecast to grow 20% in 2014 to R$34.6 billion, though economic and calendar factors may impact growth. Mobility and showrooming will remain strong trends.
The Indian retail sector is growing rapidly and is projected to reach $427 billion by 2010, providing significant opportunities for employment. The growth of retail markets across India's cities has opened many jobs in areas like marketing, sales, finance and IT. While small sellers have been negatively impacted, retailers provide customers with a wider selection of goods and help farmers by selling their produce. Information technology plays a key role in managing complex retail operations and providing customers with a smooth shopping experience.
This document discusses using QR codes for smart marketing. It proposes a conceptual model for virtual shopping using smartphones enabled by QR codes. Consumers can scan QR codes to gain product information before purchasing. The document then reviews the literature on virtual shopping and mobile tagging. It describes the methodology for a proposed system where customers can register and then scan QR codes to access product data and add items to an online cart. The conclusion discusses the advantages of QR codes for mobile shopping in avoiding queues and reducing fraud.
The 2012 Brazilian B2C e-commerce segment ended the year with earnings of R$ 22.5 billion, a 20% increase over 2011. A total of 66.7 million orders were placed, up 24.2% over the previous year. New consumers numbered 10.3 million, bringing the total number of Brazilian e-consumers to over 42.2 million. The average order value increased slightly to R$342. Top selling categories were home appliances, fashion/accessories, health/beauty, computers, and home/decor. Over half of orders included free shipping, saving consumers R$1.09 billion in shipping costs. Group buying sales increased 8% to R$1.65 billion, though
The document discusses the use of technology in the retail industry in India. It outlines 3 categories of technologies used: 1) customer interfacing systems like barcoding, point of sale systems, and internet shopping; 2) operation support systems like ERP, CRM, and supply chain management; and 3) strategic decision support systems for site location, visual merchandising, and e-commerce. The document argues that Indian retailers need to optimize the use of these technologies to improve operations and sustain against global retail giants entering the Indian market.
In the first half of 2013:
- Brazilian e-commerce sales totaled R$12.74 billion, a 24% nominal increase over the first half of 2012. The number of online orders grew 20% to 35.54 million.
- The top selling categories were Fashion & Accessories, Home Appliances, Cosmetics and Personal Care, Informatics, and Books/Magazines.
- 3.98 million people made their first online purchase, bringing the total number of e-consumers to 46.16 million.
- E-commerce is expected to reach R$28 billion in sales for the full year 2013, representing 25% nominal growth over 2012.
Brazilian e-commerce sales grew 28% in 2013 to R$28.8 billion, exceeding expectations. Fashion remained the top category. 9.1 million became first-time online buyers, bringing the total to 51.3 million. Mobile commerce doubled to 4.8% of sales. Delivery issues hurt the NPS in December. Sales are forecast to grow 20% in 2014 to R$34.6 billion, though economic and calendar factors may impact growth. Mobility and showrooming will remain strong trends.
The Indian retail sector is growing rapidly and is projected to reach $427 billion by 2010, providing significant opportunities for employment. The growth of retail markets across India's cities has opened many jobs in areas like marketing, sales, finance and IT. While small sellers have been negatively impacted, retailers provide customers with a wider selection of goods and help farmers by selling their produce. Information technology plays a key role in managing complex retail operations and providing customers with a smooth shopping experience.
This document discusses using QR codes for smart marketing. It proposes a conceptual model for virtual shopping using smartphones enabled by QR codes. Consumers can scan QR codes to gain product information before purchasing. The document then reviews the literature on virtual shopping and mobile tagging. It describes the methodology for a proposed system where customers can register and then scan QR codes to access product data and add items to an online cart. The conclusion discusses the advantages of QR codes for mobile shopping in avoiding queues and reducing fraud.
1) The document describes a proposed system called an "Intelligent Cart" that uses RFID technology to automate the shopping process.
2) The system tracks items placed in the cart, provides information to customers like product details and promotions, and allows ordering items from the cart.
3) It aims to improve the shopping experience for customers and provide benefits to retailers like increased efficiency and ability to target personalized offers.
This document discusses challenges faced by retailers and how a sample application demonstrates using a service-oriented architecture to address them. The application integrates disparate retail applications through loosely coupled web services. It transfers data from stores to enterprises in real-time using industry standards. The goals are to demonstrate integration of applications using web services, use of standards, ease of building services on Microsoft platforms, and composing dashboards for managers. Key benefits are using standards to create an extensible solution that is loosely coupled for agility and prepackaged technologies for incremental adoption.
Retail technology has evolved from credit cards in the 1940s to barcodes in the 1970s and e-commerce in 1995 with Amazon. IT plays an important role in managing complex retail operations by providing market knowledge and control of data. IT is used by retailers to increase responsiveness, collect customer data, work across stores, enhance the store experience, take advantage of mobile capabilities, and promote an omni-channel approach. Emerging technologies discussed include digital signage, interactive hangers, QR codes, near field communication for mobile shopping, and experiential flagship stores like Samsung's in Singapore. The key is using technology to actively solve customer problems and enrich their experience.
This document provides a summary of Brazilian e-commerce trends in 2009 based on data collected by e-bit. Some key points:
- Brazilian e-commerce grew 30% in 2009 to R$10.6 billion in revenues. The average purchase amount was R$335.
- Over 17.6 million people in Brazil made online purchases in 2009, a 33% increase from 2008.
- The top 5 best-selling product categories in 2009 were: books/magazines, health/beauty, household appliances, informatics, and electronics.
- Special shopping days like Mother's Day and Christmas represented 31% of annual e-commerce sales.
The document discusses the role of IT in the retail sector in India. It notes that the Indian retail market is the fifth largest globally and is expected to reach $1.3 trillion by 2018. IT is enabling operational efficiency, improved customer experience, and increased transparency in retail businesses. Technologies like RFID, mobile POS, digital signage, and loyalty programs supported by customer databases are being used. The implementation of IT solutions provides benefits like reduced shrinkage, improved supply chain management, and enhanced customer services.
Smart Mall Shopping Submitted to International Journal of Scientific and Rese...ijtsrd
A product having societal acceptance is the one that helps comfort, provides efficiency and convenience in everyday life. Big shopping complexes are being developed in metro cities. Huge rush can be seen at these malls on holidays and weekends. People wanting to purchase products have to carry them in the trolleys. After finishing choosing the products, one proceeds to go to billing counter. At billing counter bill is generated by scanning the products manually using a hand assisted barcode scanner. This takes a lot of time resulting in a long queue for billing. In this project, we discuss a system which is being developed to aid a person in day to day shopping in terms of reduced time spent while purchasing. The main objective of proposed system is to provide a technology oriented approach which is pocket friendly, scalable and rugged system for assisting shopping. Key Words Intelligent Shopping, Shop ping Cart, User Interface, Server Communication, Automatic billing. Mayuri Sonawane | Swati Pawar | Aditi Abhang | Vaishali Khandave ""Smart Mall Shopping Submitted to International Journal of Scientific and Research Publications"" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-3 | Issue-3 , April 2019, URL: https://www.ijtsrd.com/papers/ijtsrd23045.pdf
Paper URL: https://www.ijtsrd.com/other-scientific-research-area/other/23045/smart-mall-shopping-submitted-to-international-journal-of-scientific-and-research-publications/mayuri-sonawane
This document discusses the use of beacon technology in the fashion retail industry. It begins with an executive summary that outlines how beacon technology can impact retailers, customers, and other stakeholders. It then provides background on beacons and how they work to send messages to nearby smartphones. The document analyzes beacons through Earl's Multiple Methodology and identifies several contextual factors, such as growing smartphone usage and the merging of technology and advertising, that influence beacon technology. It also examines how major UK retailers are currently using beacons and the benefits they provide to different stakeholders. The document concludes by recommending how retailers can leverage beacons to gain customers and market share.
Supply chain management in e-commerce involves delivering products to customers through online channels. E-commerce companies like Flipkart use technology to improve their supply chain operations. This helps avoid costs, reduce inventory levels, and speed up production and delivery. Flipkart is a leading Indian e-commerce company that sources products from over 500 distributors and delivers over 30,000 orders daily through partnerships with multiple logistics companies. It offers customers convenient payment options and return policies.
This document discusses different types of e-commerce including electronic markets, electronic data interchange, and internet commerce. It describes electronic markets as virtual marketplaces that allow buyers and sellers to exchange product and price information. Examples of industries that use electronic markets include airlines, financial services, and commodities. The document also outlines the advantages and disadvantages of electronic markets for both customers and suppliers. It then discusses electronic data interchange, explaining it as the electronic transfer of structured data between computer systems using agreed upon standards to enable efficient transactions between organizations.
IT plays a key role in modern retail operations and management. Retailers use various IT systems and applications to manage inventory, supply chains, customer relationships, financial planning, promotions and more. This allows them to run stores more efficiently, understand customer demands, and make data-driven business decisions. Key IT systems discussed include inventory management, CRM, POS, financial software, and business intelligence tools. Adopting new technologies helps retailers optimize processes, increase sales and profits.
The document discusses how mobile technology is transforming the customer experience in retail. It finds that mobile point of sale (POS) implementations are expected to increase 373% over the next few years. Mobile devices allow retailers to provide enhanced customer service on the sales floor and enable transaction processing anywhere in the store. The survey also found that retailers are expanding their use of customer-facing mobile services like geolocation, personalized recommendations, and mobile loyalty identification to improve the shopping experience. Finally, mobile payments using near field communication (NFC) technology are growing, though widespread adoption may be inhibited by the long change cycle in the payments industry.
The document discusses the differences between e-commerce and e-business. E-commerce refers specifically to online transactions, while e-business encompasses both external transactions and internal digital processes. E-business represents a more complex integration of a company's online and offline activities. The document also outlines several trends driving the growth of e-business, such as consumer demand for speed and convenience as well as organizational trends like outsourcing. Finally, it presents a framework for e-business including the necessary infrastructure, applications, and design considerations.
Use of information technology in retailNiraj Patel
Information technology plays an important role in managing complex retail operations by enabling transaction processing, management information systems, knowledge management systems, and decision support systems. IT helps retailers increase responsiveness to markets, collect and analyze customer data to enhance differentiation, and work effectively across stores. Specifically, IT allows retailers to better manage inventory, reduce stock outs and opportunity losses, speed up processing, improve product displays, build customer relationships and experiences, and support loyalty programs and promotions. Common IT systems used in retail include point of sale systems, e-commerce/online retail platforms, and customer relationship management systems.
E-commerce refers to the buying and selling of goods or services using the internet and involves several types of online transactions between businesses, government, and consumers. It provides advantages like low costs, global reach, and convenience. However, it also poses risks like credit card theft and reliance on internet connectivity. Effective supply chain management is important for businesses and aims to deliver high-quality products to customers efficiently at low costs through electronic information sharing and optimized distribution. E-commerce plays a key role in supply chain management by reducing costs, increasing flexibility, and improving customer service.
Several emerging macro trends will impact the future of retail including placemaking ambitions for shopping malls, governments integrating immunity and health data with national identities to control access to buildings, and retailers embracing smarter supply chains and logistics. Consumer shifts will also influence retail with customers willing to share more data in exchange for personalized experiences, millennials preferring social and digital experiences even in physical stores, and the growth of accessing rather than owning products. Retailers will need to adapt store formats and experiences through automation, experience centers, and AI integration to meet these changing trends and consumer expectations.
This presentation was delivered in the summer of 2013 at mPOS World in Frankfurt, Germany by Scandit CEO Samuel Mueller. The presentation provides an overview of the changing point-of-sale (POS) landscape, and insights into how mobile barcode scanning and data capture technology enables this transition to mobile point of sale (mPOS).
The document discusses the role and importance of information technology in the retail sector. It notes that IT plays a key role in managing complex retail operations and provides competitive advantages through market knowledge and data control. Specifically, IT helps retailers respond quickly to markets, analyze customer data, work across stores/borders efficiently, and speed up processes to reduce costs. However, retailers face challenges in managing large amounts of customer data, ensuring transparency across systems, and synchronizing global data in real-time. The document also defines point-of-sale systems and describes their various hardware and software components that are used to automate retail transactions.
Electronic marketplaces facilitate the exchange of information, goods, services, and payments between buyers and sellers. They perform three main functions: matching buyers and sellers, facilitating exchanges, and providing an institutional infrastructure. The National Transportation Exchange (NTE) uses the internet to connect shippers with fleet managers, creating an efficient "spot market" for unused truck capacity. It issues contracts and handles payments within minutes. NTE earns commissions on each deal, providing extra revenue for fleet managers and bargain prices for shippers.
1. The document discusses how information technology is revolutionizing business-to-business models and transactions. Two examples given are the business models of Dell and Cisco, which use lean manufacturing and efficient online transactions.
2. New business-to-business e-commerce models are emerging, including electronic exchanges that allow buyers and sellers to connect online through public, consortium-backed, or private exchanges.
3. Standards and more complex transaction capabilities need to continue developing to improve business-to-business e-commerce. New models will emerge as businesses find innovative ways to leverage technology.
Retail is the kind of market which is the last stop for the supply chain from where customers can access the good and services. Retail market generally purchases the goods from the manufacturer or the middlemen refer to as the Wholesalers. Wholesalers collect the products from the manufacturers worldwide and supply the goods and service to the retailers. So, retailers are the intermediate layer in the supply chain who connects the products from the manufacturer with the targeted customers. Retail market may be offline or online. However, for decades, the online retail market like Flipkart, Amazon etc are grooming faster compared to the offline retail market. The primary reason is the feasibility to the customer as they can view the product from the website by sitting at home and can choose for their purchase. Even they can order for their desired products without going to the physical market. It means such market required the intelligence to attract the customers so that they will buy the product from their market. Generally, customers use to buy their products from such a market where they can find good products, attractive offers and useful recommendations. On the other hand, retailers should keep their inventory management smarter by employing suitable technology so that the supply will be uniform. As this is the era of digital business, retail marketing uses the technology like Data Analytics with the Internet of Things to maintain the inventory, sophistical approach towards checkout system by emphasizing the visibility of the inventory system.
Even though e-commerce is driving quick sales growth, brick and mortar is still the major player in retail industry. According to the survey by TimeTrade, 85% of consumers still prefer to shop in-store. And there are more than 20 online retailers have opened physical stores. It's time for retailers to rethink their omnichannel strategies with store transformation.
The Internet of Things is revolutionizing retail store operations. With the connected devices and sensor data, retailers can receive real-time information of both physical and digital worlds. They can use these insights to offer timely and personalized customer services, make better operational decisions, and secure merchandising and supply networks. Learn about how can IoT provides new opportunities and values for retail business and start your IoT journey with The Honeywell Building Sense.
For more information, visit ibm.com/iot/retail
1) The document describes a proposed system called an "Intelligent Cart" that uses RFID technology to automate the shopping process.
2) The system tracks items placed in the cart, provides information to customers like product details and promotions, and allows ordering items from the cart.
3) It aims to improve the shopping experience for customers and provide benefits to retailers like increased efficiency and ability to target personalized offers.
This document discusses challenges faced by retailers and how a sample application demonstrates using a service-oriented architecture to address them. The application integrates disparate retail applications through loosely coupled web services. It transfers data from stores to enterprises in real-time using industry standards. The goals are to demonstrate integration of applications using web services, use of standards, ease of building services on Microsoft platforms, and composing dashboards for managers. Key benefits are using standards to create an extensible solution that is loosely coupled for agility and prepackaged technologies for incremental adoption.
Retail technology has evolved from credit cards in the 1940s to barcodes in the 1970s and e-commerce in 1995 with Amazon. IT plays an important role in managing complex retail operations by providing market knowledge and control of data. IT is used by retailers to increase responsiveness, collect customer data, work across stores, enhance the store experience, take advantage of mobile capabilities, and promote an omni-channel approach. Emerging technologies discussed include digital signage, interactive hangers, QR codes, near field communication for mobile shopping, and experiential flagship stores like Samsung's in Singapore. The key is using technology to actively solve customer problems and enrich their experience.
This document provides a summary of Brazilian e-commerce trends in 2009 based on data collected by e-bit. Some key points:
- Brazilian e-commerce grew 30% in 2009 to R$10.6 billion in revenues. The average purchase amount was R$335.
- Over 17.6 million people in Brazil made online purchases in 2009, a 33% increase from 2008.
- The top 5 best-selling product categories in 2009 were: books/magazines, health/beauty, household appliances, informatics, and electronics.
- Special shopping days like Mother's Day and Christmas represented 31% of annual e-commerce sales.
The document discusses the role of IT in the retail sector in India. It notes that the Indian retail market is the fifth largest globally and is expected to reach $1.3 trillion by 2018. IT is enabling operational efficiency, improved customer experience, and increased transparency in retail businesses. Technologies like RFID, mobile POS, digital signage, and loyalty programs supported by customer databases are being used. The implementation of IT solutions provides benefits like reduced shrinkage, improved supply chain management, and enhanced customer services.
Smart Mall Shopping Submitted to International Journal of Scientific and Rese...ijtsrd
A product having societal acceptance is the one that helps comfort, provides efficiency and convenience in everyday life. Big shopping complexes are being developed in metro cities. Huge rush can be seen at these malls on holidays and weekends. People wanting to purchase products have to carry them in the trolleys. After finishing choosing the products, one proceeds to go to billing counter. At billing counter bill is generated by scanning the products manually using a hand assisted barcode scanner. This takes a lot of time resulting in a long queue for billing. In this project, we discuss a system which is being developed to aid a person in day to day shopping in terms of reduced time spent while purchasing. The main objective of proposed system is to provide a technology oriented approach which is pocket friendly, scalable and rugged system for assisting shopping. Key Words Intelligent Shopping, Shop ping Cart, User Interface, Server Communication, Automatic billing. Mayuri Sonawane | Swati Pawar | Aditi Abhang | Vaishali Khandave ""Smart Mall Shopping Submitted to International Journal of Scientific and Research Publications"" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-3 | Issue-3 , April 2019, URL: https://www.ijtsrd.com/papers/ijtsrd23045.pdf
Paper URL: https://www.ijtsrd.com/other-scientific-research-area/other/23045/smart-mall-shopping-submitted-to-international-journal-of-scientific-and-research-publications/mayuri-sonawane
This document discusses the use of beacon technology in the fashion retail industry. It begins with an executive summary that outlines how beacon technology can impact retailers, customers, and other stakeholders. It then provides background on beacons and how they work to send messages to nearby smartphones. The document analyzes beacons through Earl's Multiple Methodology and identifies several contextual factors, such as growing smartphone usage and the merging of technology and advertising, that influence beacon technology. It also examines how major UK retailers are currently using beacons and the benefits they provide to different stakeholders. The document concludes by recommending how retailers can leverage beacons to gain customers and market share.
Supply chain management in e-commerce involves delivering products to customers through online channels. E-commerce companies like Flipkart use technology to improve their supply chain operations. This helps avoid costs, reduce inventory levels, and speed up production and delivery. Flipkart is a leading Indian e-commerce company that sources products from over 500 distributors and delivers over 30,000 orders daily through partnerships with multiple logistics companies. It offers customers convenient payment options and return policies.
This document discusses different types of e-commerce including electronic markets, electronic data interchange, and internet commerce. It describes electronic markets as virtual marketplaces that allow buyers and sellers to exchange product and price information. Examples of industries that use electronic markets include airlines, financial services, and commodities. The document also outlines the advantages and disadvantages of electronic markets for both customers and suppliers. It then discusses electronic data interchange, explaining it as the electronic transfer of structured data between computer systems using agreed upon standards to enable efficient transactions between organizations.
IT plays a key role in modern retail operations and management. Retailers use various IT systems and applications to manage inventory, supply chains, customer relationships, financial planning, promotions and more. This allows them to run stores more efficiently, understand customer demands, and make data-driven business decisions. Key IT systems discussed include inventory management, CRM, POS, financial software, and business intelligence tools. Adopting new technologies helps retailers optimize processes, increase sales and profits.
The document discusses how mobile technology is transforming the customer experience in retail. It finds that mobile point of sale (POS) implementations are expected to increase 373% over the next few years. Mobile devices allow retailers to provide enhanced customer service on the sales floor and enable transaction processing anywhere in the store. The survey also found that retailers are expanding their use of customer-facing mobile services like geolocation, personalized recommendations, and mobile loyalty identification to improve the shopping experience. Finally, mobile payments using near field communication (NFC) technology are growing, though widespread adoption may be inhibited by the long change cycle in the payments industry.
The document discusses the differences between e-commerce and e-business. E-commerce refers specifically to online transactions, while e-business encompasses both external transactions and internal digital processes. E-business represents a more complex integration of a company's online and offline activities. The document also outlines several trends driving the growth of e-business, such as consumer demand for speed and convenience as well as organizational trends like outsourcing. Finally, it presents a framework for e-business including the necessary infrastructure, applications, and design considerations.
Use of information technology in retailNiraj Patel
Information technology plays an important role in managing complex retail operations by enabling transaction processing, management information systems, knowledge management systems, and decision support systems. IT helps retailers increase responsiveness to markets, collect and analyze customer data to enhance differentiation, and work effectively across stores. Specifically, IT allows retailers to better manage inventory, reduce stock outs and opportunity losses, speed up processing, improve product displays, build customer relationships and experiences, and support loyalty programs and promotions. Common IT systems used in retail include point of sale systems, e-commerce/online retail platforms, and customer relationship management systems.
E-commerce refers to the buying and selling of goods or services using the internet and involves several types of online transactions between businesses, government, and consumers. It provides advantages like low costs, global reach, and convenience. However, it also poses risks like credit card theft and reliance on internet connectivity. Effective supply chain management is important for businesses and aims to deliver high-quality products to customers efficiently at low costs through electronic information sharing and optimized distribution. E-commerce plays a key role in supply chain management by reducing costs, increasing flexibility, and improving customer service.
Several emerging macro trends will impact the future of retail including placemaking ambitions for shopping malls, governments integrating immunity and health data with national identities to control access to buildings, and retailers embracing smarter supply chains and logistics. Consumer shifts will also influence retail with customers willing to share more data in exchange for personalized experiences, millennials preferring social and digital experiences even in physical stores, and the growth of accessing rather than owning products. Retailers will need to adapt store formats and experiences through automation, experience centers, and AI integration to meet these changing trends and consumer expectations.
This presentation was delivered in the summer of 2013 at mPOS World in Frankfurt, Germany by Scandit CEO Samuel Mueller. The presentation provides an overview of the changing point-of-sale (POS) landscape, and insights into how mobile barcode scanning and data capture technology enables this transition to mobile point of sale (mPOS).
The document discusses the role and importance of information technology in the retail sector. It notes that IT plays a key role in managing complex retail operations and provides competitive advantages through market knowledge and data control. Specifically, IT helps retailers respond quickly to markets, analyze customer data, work across stores/borders efficiently, and speed up processes to reduce costs. However, retailers face challenges in managing large amounts of customer data, ensuring transparency across systems, and synchronizing global data in real-time. The document also defines point-of-sale systems and describes their various hardware and software components that are used to automate retail transactions.
Electronic marketplaces facilitate the exchange of information, goods, services, and payments between buyers and sellers. They perform three main functions: matching buyers and sellers, facilitating exchanges, and providing an institutional infrastructure. The National Transportation Exchange (NTE) uses the internet to connect shippers with fleet managers, creating an efficient "spot market" for unused truck capacity. It issues contracts and handles payments within minutes. NTE earns commissions on each deal, providing extra revenue for fleet managers and bargain prices for shippers.
1. The document discusses how information technology is revolutionizing business-to-business models and transactions. Two examples given are the business models of Dell and Cisco, which use lean manufacturing and efficient online transactions.
2. New business-to-business e-commerce models are emerging, including electronic exchanges that allow buyers and sellers to connect online through public, consortium-backed, or private exchanges.
3. Standards and more complex transaction capabilities need to continue developing to improve business-to-business e-commerce. New models will emerge as businesses find innovative ways to leverage technology.
Retail is the kind of market which is the last stop for the supply chain from where customers can access the good and services. Retail market generally purchases the goods from the manufacturer or the middlemen refer to as the Wholesalers. Wholesalers collect the products from the manufacturers worldwide and supply the goods and service to the retailers. So, retailers are the intermediate layer in the supply chain who connects the products from the manufacturer with the targeted customers. Retail market may be offline or online. However, for decades, the online retail market like Flipkart, Amazon etc are grooming faster compared to the offline retail market. The primary reason is the feasibility to the customer as they can view the product from the website by sitting at home and can choose for their purchase. Even they can order for their desired products without going to the physical market. It means such market required the intelligence to attract the customers so that they will buy the product from their market. Generally, customers use to buy their products from such a market where they can find good products, attractive offers and useful recommendations. On the other hand, retailers should keep their inventory management smarter by employing suitable technology so that the supply will be uniform. As this is the era of digital business, retail marketing uses the technology like Data Analytics with the Internet of Things to maintain the inventory, sophistical approach towards checkout system by emphasizing the visibility of the inventory system.
Even though e-commerce is driving quick sales growth, brick and mortar is still the major player in retail industry. According to the survey by TimeTrade, 85% of consumers still prefer to shop in-store. And there are more than 20 online retailers have opened physical stores. It's time for retailers to rethink their omnichannel strategies with store transformation.
The Internet of Things is revolutionizing retail store operations. With the connected devices and sensor data, retailers can receive real-time information of both physical and digital worlds. They can use these insights to offer timely and personalized customer services, make better operational decisions, and secure merchandising and supply networks. Learn about how can IoT provides new opportunities and values for retail business and start your IoT journey with The Honeywell Building Sense.
For more information, visit ibm.com/iot/retail
Digital Transformation Shaping Future of Retail Industry.pdfMindfire LLC
Retail industry, one of the most fundamental industries of any economy was at cross-roads in 2019. 2017 had seen bankruptcy of household names like Toys R Us, while the same year Walmart posted record sales. During the same time, Amazon was becoming a bigger behemoth with each passing year, while traditional retail was still the leader in market. Digital transformation of the industry was inevitable in all aspects, but there were retail firms dwelling on it.
This document describes a proposed intelligent trolley system for shopping malls using IoT technologies. The system uses barcode scanners placed on shopping trolleys to automatically scan product barcodes as items are added to the trolley. It then displays the item names, prices, and running total on an LCD screen on the trolley. Wireless communication technologies send the purchase data to a central server and allow mall owners to monitor sales remotely. The goals are to reduce checkout wait times for customers, lower labor costs for stores, and provide real-time business insights for owners.
Smart Retail refers to the smart technologies that are developed through Artificial Intelligence (AI), the Internet of Things (IoT), to give the customer a better shopping experience. Smart retail solutions help to build an effective and better understanding of the customer in-store experience according to the customer’s taste, need, interest, purchase habits in real-time which makes the retailers provide consummately meeting customer expectations.
Features of smart retail can be four things
1. Camera-Based Analytics – Digital Analytics for Retail
2. Point of Sale (POS) – Software for Smart Retail Management
3. Smart Retail Heatmaps – In-Store Retail Analytics Report
4. Customer demographic Metrics – Location tracking Technology
5. Automatic scanning of products - Smart Check out
6. Anti-theft Management.
https://www.gyrus.ai
Zinnov Zones rating for Digital in Retail. The report provides a snapshot of a digitally enabled modern retail enterprise and how digital technologies such as big data, analytics, robotics, machine learning, virtual reality etc. are transforming operations as well as impacting customers’ experience. Zinnov estimates a total digital spending of ~ $70B by retailers globally in 2016; with the market expected to reach $150B by 2020, growing at over 20% per annum.
Technology will transform retail resulting in the growth of brick and mortar retail. Check Retail Technologies trends that will help retailers survive.
Technology will transform retail resulting in the growth of brick and mortar retail. Check Retail Technologies trends that will help retailers survive.
The document discusses the use of emerging technologies in the fast-moving consumer goods (FMCG) industry value chain. It outlines technologies commonly used today like ERP, SCM, and CRM systems. It then discusses emerging technologies being adopted across the value chain, including industrial IoT, AI, blockchain, 3D printing, and data analytics. Specific examples are provided of how Unilever uses IoT and AI. Blockchain is discussed in the context of supply chain sustainability. The document also covers FMCG industry trends, innovations, challenges, and best practices related to emerging technologies.
1. The document describes a smart shopping trolley system that uses RFID and other technologies to automatically scan product prices as items are added to the trolley, display the running total on an LCD screen, and allow payment of the total at the checkout counter without additional scanning.
2. The system is intended to help customers avoid overspending by keeping track of costs, and reduce queues at checkout counters by completing product scanning during shopping.
3. The proposed system uses an Arduino microcontroller, RFID reader, Zigbee modules, and LCD display to automatically scan product RFID tags as items are added to the trolley, lookup and update the running total cost displayed to the customer.
Smart Shopping Cart with Automatic Billing SystemIRJET Journal
This document describes a smart shopping cart system with automatic billing. The key aspects are:
1. Every product in the store has a unique RFID tag, and every cart has an RFID reader to detect items placed in the cart.
2. Customers use a mobile app to view items added to their cart in real-time as they shop. The total cost is also displayed.
3. When the cart exits the store, the items are automatically billed through a payment gateway or wallet deduction, without needing to queue.
This system aims to reduce shopping time by streamlining the billing process and keeping customers informed of their purchases throughout their shopping trip.
The document discusses various techniques for automating the shopping process. It begins by outlining some of the challenges with traditional shopping methods like long checkout queues. Then it describes several technologies that can be used for automated shopping, billing, and inventory management, including radio frequency identification (RFID), near field communication (NFC), RFID with Zigbee, RFID with Raspberry Pi, Android applications, sensors, and barcode readers. The goal of these automated shopping techniques is to create a more convenient shopping experience for customers by streamlining the checkout process and reducing wait times.
Database System in Automatic Billing for Supermarketijtsrd
Now-a-day shopping in city-mark and mall is increasing rapidly. While shopping, customers have to face some difficulties. First, they go at the billing counter for payments their total expenditure but there are many people standing in queue for billing purpose. This is unnecessary waste time for customer because cashier scans each item bought with barcode. Barcode technology is time consuming process. Second, customer can't predict their total expenditure so overall purchase total is greater than their budget. Thus, the system overcomes all of these drawbacks faced by customers in shopping malls. This system has been introduced to avoid waiting in billing queue. The system consists of a RFID reader, Arduino Uno, LCD display and wireless Zigbee transmitter in the customer site and software programming language is Arduino IDE. At the counter computer, Zigbee receiver is connected to billing PC using serial communication. Visual Basic 6.0 is used for Graphical User Interface GUI to get display customer bill and Microsoft Access database system is used to know about details of purchasing products on the counter computer. Aye Thandar Htway | Aye Wint Mon "Database System in Automatic Billing for Supermarket" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-3 | Issue-1 , December 2018, URL: http://www.ijtsrd.com/papers/ijtsrd19104.pdf
The IoT (internet of things) refers to multiple physical devices that communicate with each other using the internet without any human intervention.
This technology has already created a buzz in the market. But do you know how this technology is empowering the e-commerce business?
Lets have a look how IoT is impacting the e-commerce industry with the help of this blog.
IRJET- Smart Trolley for Guiding Customers in Super Markets using AOTIRJET Journal
This document describes a smart trolley system for supermarkets that uses RFID technology to automatically calculate customer bills. Key points:
- The system attaches RFID tags to all products in the store and fits shopping trolleys with RFID readers. As customers add tagged products to their trolley, the reader detects the products' unique codes and stores their prices in memory.
- As the customer shops, the trolley continuously calculates a running total bill. When shopping is complete, the total is wirelessly transmitted to a PC at the billing counter, avoiding long checkout lines.
- The document discusses the system's benefits of reducing checkout times and queues. It also reviews related literature on smart shopping technologies and
The document discusses how IoT is transforming the retail industry through applications like inventory management, smart shelves, smart checkout, customer insights, and security. IoT allows retailers to track inventory in real-time, gain valuable customer data, optimize supply chains, and enhance security. By integrating IoT, retailers can improve operational efficiency, customer experience, and data-driven decision making.
Retail Technologies and Retail Trends That will Define The FutureRosalie Lauren
Technology will transform retail resulting in the growth of brick and mortar retail. Check Retail Technologies trends that will help retailers survive.
This document provides an overview of e-commerce in India. It discusses key topics like the definition and history of e-commerce, how e-commerce works, benefits and disadvantages. It also analyzes different business models in e-commerce including marketplace and inventory models. Major e-commerce companies in India like Amazon, Flipkart, D-Mart and JioMart are discussed. The document also covers government regulations and policies around e-commerce in India.
This document proposes a smart trolley system using RFID technology for automatic billing at shopping malls. The system uses RFID tags on products and a smart RFID reader interfaced with an Arduino board to automatically identify products added to the trolley and update the total bill in real-time. When payment is made, a bill can be printed. This proposed system aims to improve the shopping experience by simplifying the billing process and saving customers time compared to traditional checkout methods.
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2. 1. Status Quo of the Retail Industry
I. Current Status
II. Challenges and Countermeasures
2. New Services to Bring Changes
I. Streamlining Store Operations
(Reference: Digitisation of Store and Product
Information)
II. Optimising Product Cycles and Inventory Control
III. Enhancing Appeal to Customers
IV. Summary
3. Future Prospects
I. Sensors
II. RFIDs (IC Tags)
III. Showrooms
Possibilities of Future Applications
1
Contents
4. I. Current Status
Retail Industry Showing Sluggish Growth While E-Commerce Surging
Amidst a decreasing population and
sluggish economic environment, retail
industry revenue decreased by 8% over
the past 10 years
Existing business models are struggling,
while e-commerce revenue has
quadrupled over the same period,
indicating significant changes in
consumer behaviour
3
Source: Census of Commerce; Survey on the Current Status of E-Commerce
-10
10
30
50
70
90
110
130
150
1997 1999 2001 2003 2005 2007 2009 2011 2013 2015JPYtrillion
小売業 EC(BtoC物販系)
4x
over the past
10 years
-8%
over the past
10 years
Retail
Industry
E-Commerce
(B2C Commodity Sales)
Revenue of the Retail Industry
5. Convenience Stores and E-Commerce Becoming Important Sales Channels as a Substitute for
Comprehensive Retail Businesses
Department stores and supermarkets saw their revenues decrease by nearly 20-30% over the past decade,
but convenience stores and e-commerce witnessed substantial growth in revenue and are becoming
important sales channels
4
60
80
100
120
140
2005/01
2006/01
2007/01
2008/01
2009/01
2010/01
2011/01
2012/01
2013/01
2014/01
2015/01
2016/01
2015=100
百貨店 スーパー コンビニエンスストア
0
5
10
15
20
1997 1999 2001 2003 2005 2007 2009 2011 2013 2015
JPYtrillion
百貨店 総合スーパー 食料品スーパー
衣料品スーパー コンビニエンスストア EC(BtoC)
Source: Japan Department Store Association, Census of Commerce, Japan Franchise Association, Current Survey of Commerce
I. Current Status
Revenue of the Retail Industry Revenue Index of the Retail Industry
Department Stores Supermarkets Food Supermarkets
Clothing Supermarkets Convenience Stores E-Commerce (B2C) Department
Stores
Supermarkets Convenience Stores
6. -2
0
2
4
6
8
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
Sales Costs Rising for Clothing and Home Electronics Retailers
Sales costs of listed companies in the clothing and home electronics retail industries are rising; profitability
also tends to deteriorate compared with e-commerce businesses that do not have brick-and-mortar stores
5
Source: Company filings
50
60
70
80
90
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
10
15
20
25
30
35
40
45
50
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
総合小売業 衣料品小売業 家電・PC小売業
売上原価率 売上高販売管理費率 売上高営業利益率
%%%
I. Current Status
Average Value of Each Indicator Amongst Listed Companies by Industry
SG&A Operating MarginCOGS
Diversified
Retail
Clothing
Retail
Home Electronics/PC
Retail
7. Lack of
labour
Massive Amounts of Challenges and Issues in the Retail Industry
6
Surging
demand for
home delivery
due to
omnichannels
Demand for
shortened
delivery time
Current Issues and Challenges in the Retail Industry
Diversifying
payment methods
(shift to
digital payment)
Logistics
Payment
Channels
Decreasing
purchases
at stores due to
e-commerce
Stores
being turned
into showrooms
Diversifying
payment
terminals
Waiting time
for check-out
Delivery/Inventory
Control
Merchandising
Diversifying
customer
needs
Rising
sales
costs
Differentiation
Excess
inventory
(discount
loss)
Low
domestic
demand
Opportunity
loss
Marketing
Inefficient
marketing
ProfitabilityCustomer
Experience
Waiting time
for fitting
rooms
II. Challenges and Countermeasures
8. Streamlined Store Operations, Inventory Control, and Enhanced Ability to Attract Customers Are
Required
The various issues and challenges can be classified into streamlining store operations, optimising inventory
control, and enhancing the ability to attract customers
Solving these problems will enable cost reduction and increases in sales
7
Streamlining Store
Operations
Optimising Product Cycles
and Inventory Control
Enhancing Appeal
to Customers
Increased SalesCost Reduction
LogisticsPayment Channels
Delivery/Inventory
Control
Merchandising Marketing
Customer
Experience
II. Challenges and Countermeasures
10. New Services to Bring Changes
New Technologies and Services Emerging, Though Yet to Achieve Proliferation
Various technologies and services that involve IoT are emerging, but have not yet proliferated
9
Purpose Summary Examples
I. To streamline
store operations
Increasing convenience for customers and
reducing costs through the use of smart mirrors
and payment systems
II. To optimise
product cycles and
inventory control
Enhancing the accuracy in demand projection
through the use of big data
Shortening the lead-time through improving
production processes and the use of Supply
Chain Management (SCM) systems
III. To enhance
appeal to
customers
Customer analysis through personal attributes,
shopping history, etc.
Information and ad-listing for potential customers
Smart Mirror Auto CheckoutSmart Shopping Cart
Big Data Analysis
Supply Chain Management
(Procurement, Production, Logistics, Sales)
Product Info Customer AnalysisAd Listing
11. Saving Labour While Retaining Convenience for Consumers
Streamlining store operations saves labour while retaining the convenience for consumers, and
contributes to sales through proper pricing and releasing discount notices
10
Smart Mirror Smart Price Tag
Smart
Shopping Cart
Allows for virtual try-on via
monitors at apparel shops
Able to change colour, size, etc.
and look for best fit using 3D data
Determines proper size
Changes price in accordance with
demand
Automatically changes tag to the
optimal price
Navigates and releases discount
notices based on items in
shopping cart
Optimises product display
through customer flow analysis
I. Streamlining Store Operations
12. 11
Smart Shelves
Robots
(Operations)
Robots
(Customer Service)
Detect shelf conditions and
releases notices about product
shortage and freshness
deterioration
Automated product
replenishment and display
Respond to enquiries regarding
inventory, product information,
etc.
Increasingly Sophisticated Robotics Leading to Emergence of Automated Services
Product replenishment and display can be automated through the use of robots; communication
robots are also emerging, and will very likely be used for servicing customers in future
I. Streamlining Store Operations
13. Automating Checkout Counter Operations That Incur Massive Labour Costs
Checkout counter operations are the foremost issue in customer experience and labour costs, and
automating these operations can help resolve the issue
12
Automated Checkout
Automated Payment
Automatic product scanning and
checkout using RF tags and sensors
The checkout counter itself can be
dismissed if combined with automated
payment
Simplified payment procedures
through facial recognition
technologies mounted on customers’
smartphones and credit cards when
they visit a shop
Automated Checkout Counter
(Specific Products)
Automated Packing
Automated packing operations
I. Streamlining Store Operations
14. Various Attempts in Automating Checkout Underway
Many companies have begun to experiment with automated checkout, and some have even launched
the service in their shops
13
Examples of Automated Checkout
Automated checkout in general shops that
handle various products
Items are scanned using cameras,
microphones, and weight sensors and put
into one’s Amazon shopping cart without
using IC tags
Items are removed from
the shopping cart when
put back on the shelf
Panasonic and Lawson launched verification
tests for checkout robots
Shoppers scan barcodes using the barcode
scanner attached in the shopping basket
Total price will be calculated and
shown, and automatic packing
will be carried out after putting
the basket into the checkout robots
Amazon GO Checkout Robots
Implemented in some of its stores as part of
the self-checkout system; coverage scheduled
to expand to 50% of its retail outlets by August
2017
RF tags attached to price tags of each product
Total price will be calculated
and shown after putting
the shopping basket at
the self-checkout machine
GU (Apparel Retailer)
I. Streamlining Store Operations
15. Reference: Digitisation of Store and Product Information
(Summary)
Beacon and IC Tag Networking Through IoT Necessary to Streamline Store Operations
Beacons and IC tag systems (RFID) are indispensable in automated checkout systems and providing
various information
14
Beacon and RFID
Summary Unit Price
Beacon
Bluetooth signal transmitter
Monitors customers’ location and flow with high precision
Consumes electricity albeit in small amount
Capable of active information release targeting smartphones
A few hundred to
thousand JPY
RFID (IC Tags)
(Passive)
Also known as IC tags, digital tags, RFID tags
Consumes electricity generated by electromagnetic wave from an RFID reader
RFID refers to the system that comprises tags and readers, etc.
Passive information release (sending information collected by RFID readers)
Around JPY 10-20
Reference:
Barcode
Manual scan by laser and sight confirming is required
High flexibility in printing size
Small information storage
Around JPY 1
16. Despite a Small Number, There Are Services Using Beacons
15
Field of Usage
(including future
applications)
Active marketing approaches targeting customers such as offering coupons
Acquisition of location and movement information
Diversified services can be created by adding data and information detected by sensors such as
movement, temperature, brightness, etc.
Related Service
Examples
Apple launched iBeacon in 2013
Capable of sending push notices
and providing multi-language store
guides to lure customers to stores
Beacon service using LINE accounts
Store and product information will be
delivered to one’s LINE account by
pushing the button-like beacon (co-
developed with START TODAY)
Credits will be granted to one’s LINE
account from beacon when
purchasing drinks from vending
machines (co-developed with Kirin
Beverage)
Used in smart shopping carts
Beacons set up in hanging
signboards inside a shop
Provides navigation services based
on location information, campaign
information, and product
information
iBeacon LINE Beacon Carrefour Smart Shopping
Examples of Beacon Applications
Reference: Digitisation of Store and Product Information
(Beacons)
17. Adoption of IC Tags in Apparel Industry Progressing
16
Field of Usage
(including future
applications)
Enhancing the accuracy in demand projection through the use of big data
Shortening the lead-time through improving production processes and the use of SCM systems
Related Service
Examples
Manufactures low-priced RF tags
Aims to lower unit price to JPY 5 by
2020 and further to JPY 1 by 2025
Expects to implement the tags in
general retailers like convenience
stores and supermarkets where
products have low unit prices but
large variety and quantity
Implemented RFIDs in some of
its stores from 2013 onwards,
and aims to achieve full-scale
implementation by February
2018
Streamlined product inspection
at warehouses and checkout
operations
Dai Nippon Printing Onward
Examples of RFID Applications
Implementing RFIDs since the
2000s to monitor the inventory
situation of apparel products like
denims
Reference: Digitisation of Store and Product Information
(RFIDs)
Walmart
18. Major Convenience Stores Plan to Introduce IC Tags by 2025
17
Summary
Faced with a shortage of labour and rising labour costs, major convenience store operators agreed on the due time
and conditions for the introduction of IC tags
Details
Aims to have all products (estimated to be around 100 billion items per year) attached with IC tags and achieve an
individual product management system by 2025
To look into the possibility of providing some information acquired through IC tags to supply chains
To experiment with the introduction of IC tags in specific regions in 2018
Condition
The unit price of “regular” digital tags that cannot be used for special conditions (e.g. microwave products) is below
JPY 1
Manufacturers attach IC tags to products; almost all products are attached with IC tags
Target Operators
Declaration of Plan to Introduce 100 Billion Electronic Tags for Products in Convenience Stores
By 2025, major convenience store chain operators plan to introduce IC tags in uniform specs provided
that manufacturers are able to attach IC tags to their products and the cost is viable
Reference: Digitisation of Store and Product Information
(RFIDs)
19. RFIDs Pose Challenges with Costs and Other Operational Issues
18
Issues with beacons and RFIDs are derived from both implementation costs (“hard” issues) and
operations that link to increased revenue as an O2O strategy (“soft” issues)
However, beacons and RFIDs (IC tags) are effective ways to streamline store operations and secure
revenue through omnichannels (preventing customer outflow to online shops)
Major convenience store operators aim to fully implement IC tags by 2025, as the technology is attracting
attention along with industrial advancements in reducing RFID costs and establishing the Japanese
Industrial Standards (JIS) for RFIDs that applies to supply chains
Benefit Cost
Reference: Digitisation of Store and Product Information
(Summary)
20. II. Optimising Product Cycles and Inventory Control
Securing Profitability by Minimising Losses Incurred by Discounts and Opportunity Loss
Improving the accuracy of demand projections through big data analysis and reducing inventory
through SCM systems help minimise losses incurred by discounts and opportunity losses
19
Big Data Analysis
(Improving Demand Projections)
Analysing such big data as ID-POS data, weather
data, events, online reviews, and trends on
social networking systems to improve the
accuracy of demand projections
Supply Chain Management
(SCM)
Shortening the lead-time that spans from order
placement to delivery and sales, thereby
reducing inventory and losses incurred from
discounts and disposal
21. III. Enhancing Appeal to Customers
Enhancing Appeal to Customers Through Offering Comprehensive Services That Include Making
Proposals Based on Understanding Customer Needs
Promoting customer traffic through ad listing for target consumers with high accuracy based on customer data
analysis
Promoting purchase through offering value-added proposals at each store, such as detailed product information,
recipes, and coordination plans
20
Customer Analysis and Ad Listing
(O2O)
Product Information
Analyse customer profiles through purchase
history, personal attributes, location data, etc.
Product planning for specific target customers
Push ads that are most effective in O2O services
for targeting customers
Display detailed product information, e.g. colour,
size variations
Promote purchase through offering value-added
proposals, e.g. recipes for food, coordination
plans for apparel
22. 21
Store Concept
Smart Price Tags
Robots (Operations)
Automated Checkout
Smart Mirrors
Smart Shelves
Robots (Services)
Smart Shopping Carts
New Product
Info Display
Ad-Listing
23. IV. Summary
Future Utilisation Key to Proliferation of Technology
Although various technologies and services have emerged, many of them are not prevalent yet due to
a lack of advantages that match the costs
Automated checkout has been adopted in the apparel retail industry, but whether it is able to
contribute to revenue increases in addition to cost reduction is important
22
25. Future of Retail Shops
Optimising the Overall Supply Chain Including Not Only Brick-and-Mortar Stores but Also
E-Commerce Businesses
24
Manufacturers StoresLogistic Centres
Real-Time Feedback
Planning Manufacturing Logistics Retail
Automation of brick-and-mortar store operations
Optimisation of the overall supply chain including e-commerce businesses using sales data
Headquarters
E-Commerce
26. Future of Retail Shops
25
I. Sensors II. RFIDs (IC Tags) III. Showrooms (Warehouses)
Can be broadly categorised into three types
27. I. Sensors
High Initial Investments for Sensors Hampering Progress
Sensors can be introduced in general retail stores, but capital investments in each store are required
Not only do sensors have a small effect on the supply chain (e.g. manufacturers and wholesalers), but it is also
difficult for them to contribute to structural reforms in the retail industry
26
Effects
Able to reduce checkout costs and improve customer
experience
Suitable for general retail stores that do not require
product operations
Issues Large capital investments in stores
Possible
Sectors
Large-scale general retail stores if the expected
revenue increase matches investments
Characteristics
Manufacturers StoresLogistic Centres
Planning Manufacturing Logistics Retail
Headquarters
E-Commerce
28. II. RFIDs (IC Tags)
Introducing IC Tags Has a Wide Range of Impact
Cooperation from all manufacturers will be needed if IC tags are to be introduced in the retail industry
IC tags help reduce costs and make inventory control easier as they provide a better picture of product inventory,
including information on location and quantity
It is highly possible for IC tags to be widely adopted in apparel retail stores at an early stage
27
Effects
Able to reduce checkout costs, improve customer
experience, and enhance SCM
Issues
To lower the cost for RF tags to 1/10 of the current price
To introduce RF tags amongst all manufacturers
To unify specs (adaptability, data items to be registered,
etc.)
Possible
Sectors
Industries where unit prices are relatively high but the
numbers of suppliers and product items are small, e.g.
the apparel retail industry
Convenience stores where private-brand products
account for a high share in comparison to other general
retail industries
Characteristics
Manufacturers StoresLogistic CentresHeadquarters
E-Commerce
Planning Manufacturing Logistics Retail
29. III. Showrooms
Lowered Logistic Costs Through Automation Are a Prerequisite
Direct delivery of products from logistic centres after product selection and payment at stores
Store operators can curb operational costs as store sizes will be smaller and staff numbers can be reduced after
removing inventory at stores
28
Effects
Improve customer experience
Remove store operations
Reduce store size
Issues To reduce logistic costs (warehousing and delivery)
Possible
Sectors
Industries that do not require strict timeliness or
freshness, such as non-food sectors
Diversified industries if a network of home delivery
box installed at convenience stores or an automatic
delivery system is realised
Manufacturers StoresLogistic CentresHeadquarters
E-Commerce
Customers
(Home Delivery)
Planning Manufacturing Logistics Retail
Characteristics
30. Possibilities of Future Applications
Technological Progress Opens Doors for Various Applications of Such Devices and Services
29
I. Sensors
II. RFIDs (IC Tags)
III. Showrooms
2020 2025
General Retailers/Shops
Convenience
Stores
Single-Brand Shops
General
Retailers/Shops
Specialty Stores
Along with technological advancement, such technologies can be applied in various types of stores
and industries while meeting cost requirements IC Tag
Cost Reduction
Automatic
Delivery
Other General
Retailers/Shops