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Social / Viral Campaigns

 Adding Value To Traditional PR
Viral Strategy
ENGAGEMENT
                                          MICROSITE &
                                           RESPONSE
CONTENT




                            VIDEO            LINK            MP3
AWARENESS




                              YOUTUBE &             FACEBOOK &
             TUMBLR & 2.0                                             TWITTER &
                                VIDEO                 SOCIAL
                SITES                                                  BLOGS
                               SHARING               NETWORKS
REACTIONS




                LIKES       SHARES        COMMENTS        BOOKMARKS     RETWEETS
10 Key Strategic Points
1. Know your audience / community
2. Establish objectives and baseline measurables
3. Clearly identify an issue / story
4. Create a big idea, headline & simple messages
5. Produce appropriate content e.g. video
6. Create supporting content
7. Establish presence on social networks
8. Encourage, energise existing community
9. Know your tools & measure & analyse results
10. Start again
Viral Concepts
How / why do things ‘go viral’?
Viral Basics
• Similar to word of mouth – word of
  mouse
• Uses technology to facilitate sharing
  of content such as:
  • A website
  • A video, image, mp3
  • A document
Be “Authentic”
• Amateurism rules
• Why will friends forward
  to friends?
  1) to share something that
  will surprise, humour or
  impress;
  2) to show off their
  privileged information.
Effective Viral Video Creative
• Remix / Parody: create a video that is simple
  enough to be remixed over and over again by
  others. eg: “Dramatic Hamster” / hitler downfall
• Don’t make an outright ad: if a video feels like an
  ad, viewers won’t share it unless it’s really
  amazing. eg: Sony Bravia “Bouncy Balls”
• Make it shocking: give a viewer no choice but to
  investigate further. eg: “Brasil Lift Ghost”
• Solve a problem and link to where everyone can
  get the solutions eg. Record Rubiks Cube Finish
• Make the world laugh: eg “Gangnam style”
A student’s campaign
In Limbo With Your Lingo?
• raise awareness of the existing
  translation and language services
  available in Dundee City Council.
• increasing number of economic migrants
  settling into Dundee. They come to work
  and live in the city and so therefore want
  to integrate into the community
• market research has shown that 8 out of
  10 of these migrants would like to have
  access to translation and language
  services, making their transition into
  Dundee easier and smoother.
• However of this demographic only 4 out
  of 10 knew of the existing service
  available.
Viral Video




  limbo with lingo vid
Facebook Strategy
Facebook Strategy
Twitter Strategy
• Landing page
• Widgets
• Data capture
Engagement / Evaluation
Summary
• Clearly identified an issue
• Researched the targeted audience
• Prepared simple message
• Used viral and interactive media
• Created supporting content
• Connected to dedicated help content for
  target audience
• Measurable results
“Dumb ways to die” Background
• Encourage people (audience not clear, seems to
  be youth) to stay safe around trains
• Metro / Public Transport Authority in Melbourne,
  Australia
     “For the majority of us, this advice is totally unnecessary.
     “Most people are able to recognise for themselves that trains
     are big, fast and not to be messed with.
     “But sadly a few people just don't get it. And that's why we're
     running this campaign. To stop them from that brain fade,
     from doing something dumb and being hit by a train.”
• Campaign Launched 14th November 2012
dumb ways to die video
Comments?
Since 14 November…..
•   29 million YT views
•   2 million FB shares
•   64,000 twitter shares
•   1,351 blog posts
•   Viralvideochart.com
Creative….
• Big Idea / Theme : Dumb ways to die
• Big Message: Don’t die an unnecessary death getting
  killed by a train
• Creative Decision 1: Animation
      •   Cheap & simple
      •   Not personal – jellybeans - no race / gender / class
      •   Stupid behaviour doesn’t discriminate
      •   Memorable, funny, easy to explain
• Creative Decision 2: Message
      • Song - catchy, contemporary (folksy style)
      • The ‘true message’ comes towards the end – not bombarding the
        viewer / tempting click aways / like a pop video
The video raises awareness
The network encourages engagement
The audience responds with reactions
• Create / use existing
  youtube channel
• Central hub
• Link out to other contact
  / content areas




        ALWAYS USE THE
       DESCRIPTION BOX!!
Reaction & Response

Delivers objectives and allows
           analysis
On YouTube…
On twitter….




Note:
Use of hashtag
Bit.ly link
On Facebook …
Reddit…
On BuzzFeed
Measuring Results
YT Stats
Twitter Stats
Example of FB stats
Campaign momentum…
Parody
Graphics
Follow ups
Industry love…
Summary
• Always start with a clear campaign. What’s the
  big idea? What’s the headline? Story?
• Understand the audience (s)
• Choose an appropriate creative strategy - funny
• Reward, encourage, incentivise – free mp3
• Have clear end point. Connect social media to
  this end point – microsite
• Success builds momentum
• Track, analyse and evaluate
Thankyou .. Time for lunch!
Amnesty UK’s Campaign To Stop
        Violence Against Women
• International Women’s Day March 2009
• Message – 1 in 10 women in the UK
  experience rape or other violence
• Objectives – Better support for women at
  a local level – 1 in 4 local authorities leave
  female victims of violence without
  specialist support.
Energised, Connected Network

• Content, brand and brand
  fan distribution
• Facebook, MySpace, Bebo,
  Flickr, YT, Twitter, Blogs
• Investment
Amnesty UK’s Campaign To Stop
       Violence Against Women
• They have a community platform
  for digital activists.
• Located at
  www.protectthehuman.com
Blog Page
• Landing page
• How people can
  help
Online Activity
         • Email MPs
         • Mapofgaps.org (now
           changed)
Online Activity




• Get as many people as possible
  to change their twitter and
  facebook avatars.
Tweet and retweet “each year, around
one in ten women in Britain will
experience rape or other violence. Act
now http://oneten.org.uk”

Use hashtag #oneten
One in Ten - Impact ?
Twitter
Approx 3000 mentions of #oneten 6th March
@amnestyuk 3rd most retweet user 6th March
#oneten in top 10 trending topics 6th March
Oneten.org.uk most tweeted link 6th March
(Twitscoop / retweetradar / twittersearch)

                               Protect The Human Blog and .com (between 2nd to 9th
                               March)
                               900 referrals from Twitter
                               1,700 referrals from FB
                               12,000 pageviews
                               8,500 unique visitors

                                                           Mapsofgaps.org
                                                           215 people emailed their MP
                                                           2000 people referred from oneten.org.uk
                                                           6 times as many people as usual took action on 6th
                                                           March

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Introviralvids301112

  • 1. Social / Viral Campaigns Adding Value To Traditional PR
  • 3. ENGAGEMENT MICROSITE & RESPONSE CONTENT VIDEO LINK MP3 AWARENESS YOUTUBE & FACEBOOK & TUMBLR & 2.0 TWITTER & VIDEO SOCIAL SITES BLOGS SHARING NETWORKS REACTIONS LIKES SHARES COMMENTS BOOKMARKS RETWEETS
  • 4. 10 Key Strategic Points 1. Know your audience / community 2. Establish objectives and baseline measurables 3. Clearly identify an issue / story 4. Create a big idea, headline & simple messages 5. Produce appropriate content e.g. video 6. Create supporting content 7. Establish presence on social networks 8. Encourage, energise existing community 9. Know your tools & measure & analyse results 10. Start again
  • 5. Viral Concepts How / why do things ‘go viral’?
  • 6. Viral Basics • Similar to word of mouth – word of mouse • Uses technology to facilitate sharing of content such as: • A website • A video, image, mp3 • A document
  • 7. Be “Authentic” • Amateurism rules • Why will friends forward to friends? 1) to share something that will surprise, humour or impress; 2) to show off their privileged information.
  • 8. Effective Viral Video Creative • Remix / Parody: create a video that is simple enough to be remixed over and over again by others. eg: “Dramatic Hamster” / hitler downfall • Don’t make an outright ad: if a video feels like an ad, viewers won’t share it unless it’s really amazing. eg: Sony Bravia “Bouncy Balls” • Make it shocking: give a viewer no choice but to investigate further. eg: “Brasil Lift Ghost” • Solve a problem and link to where everyone can get the solutions eg. Record Rubiks Cube Finish • Make the world laugh: eg “Gangnam style”
  • 10. In Limbo With Your Lingo? • raise awareness of the existing translation and language services available in Dundee City Council. • increasing number of economic migrants settling into Dundee. They come to work and live in the city and so therefore want to integrate into the community • market research has shown that 8 out of 10 of these migrants would like to have access to translation and language services, making their transition into Dundee easier and smoother. • However of this demographic only 4 out of 10 knew of the existing service available.
  • 11. Viral Video limbo with lingo vid
  • 15. • Landing page • Widgets • Data capture
  • 17. Summary • Clearly identified an issue • Researched the targeted audience • Prepared simple message • Used viral and interactive media • Created supporting content • Connected to dedicated help content for target audience • Measurable results
  • 18.
  • 19. “Dumb ways to die” Background • Encourage people (audience not clear, seems to be youth) to stay safe around trains • Metro / Public Transport Authority in Melbourne, Australia “For the majority of us, this advice is totally unnecessary. “Most people are able to recognise for themselves that trains are big, fast and not to be messed with. “But sadly a few people just don't get it. And that's why we're running this campaign. To stop them from that brain fade, from doing something dumb and being hit by a train.” • Campaign Launched 14th November 2012
  • 20. dumb ways to die video
  • 22. Since 14 November….. • 29 million YT views • 2 million FB shares • 64,000 twitter shares • 1,351 blog posts • Viralvideochart.com
  • 23. Creative…. • Big Idea / Theme : Dumb ways to die • Big Message: Don’t die an unnecessary death getting killed by a train • Creative Decision 1: Animation • Cheap & simple • Not personal – jellybeans - no race / gender / class • Stupid behaviour doesn’t discriminate • Memorable, funny, easy to explain • Creative Decision 2: Message • Song - catchy, contemporary (folksy style) • The ‘true message’ comes towards the end – not bombarding the viewer / tempting click aways / like a pop video
  • 24. The video raises awareness The network encourages engagement The audience responds with reactions
  • 25. • Create / use existing youtube channel • Central hub • Link out to other contact / content areas ALWAYS USE THE DESCRIPTION BOX!!
  • 26.
  • 27.
  • 28.
  • 29.
  • 30. Reaction & Response Delivers objectives and allows analysis
  • 32. On twitter…. Note: Use of hashtag Bit.ly link
  • 39. Example of FB stats
  • 45. Summary • Always start with a clear campaign. What’s the big idea? What’s the headline? Story? • Understand the audience (s) • Choose an appropriate creative strategy - funny • Reward, encourage, incentivise – free mp3 • Have clear end point. Connect social media to this end point – microsite • Success builds momentum • Track, analyse and evaluate
  • 46. Thankyou .. Time for lunch!
  • 47. Amnesty UK’s Campaign To Stop Violence Against Women • International Women’s Day March 2009 • Message – 1 in 10 women in the UK experience rape or other violence • Objectives – Better support for women at a local level – 1 in 4 local authorities leave female victims of violence without specialist support.
  • 48. Energised, Connected Network • Content, brand and brand fan distribution • Facebook, MySpace, Bebo, Flickr, YT, Twitter, Blogs • Investment
  • 49. Amnesty UK’s Campaign To Stop Violence Against Women • They have a community platform for digital activists. • Located at www.protectthehuman.com
  • 50. Blog Page • Landing page • How people can help
  • 51. Online Activity • Email MPs • Mapofgaps.org (now changed)
  • 52. Online Activity • Get as many people as possible to change their twitter and facebook avatars.
  • 53. Tweet and retweet “each year, around one in ten women in Britain will experience rape or other violence. Act now http://oneten.org.uk” Use hashtag #oneten
  • 54. One in Ten - Impact ? Twitter Approx 3000 mentions of #oneten 6th March @amnestyuk 3rd most retweet user 6th March #oneten in top 10 trending topics 6th March Oneten.org.uk most tweeted link 6th March (Twitscoop / retweetradar / twittersearch) Protect The Human Blog and .com (between 2nd to 9th March) 900 referrals from Twitter 1,700 referrals from FB 12,000 pageviews 8,500 unique visitors Mapsofgaps.org 215 people emailed their MP 2000 people referred from oneten.org.uk 6 times as many people as usual took action on 6th March