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Introduction to UX
practices
Hegle Sarapuu
© Trinidad Consulting
What are UX
practices anyway...
User eXperience...
..is a toolset...
..to make sure..
..that we won’t fail...
...in the eyes of the..
..user.
What about these
other words?
Usability
characteristics
Unusable website?
http://www.creativewithak.com/
Where is the benefit?
Users are happier
It is easier to find and read information
Easier to memorize
Less negative surprises for everyone
Faster to learn and use
Less errors
© Trinidad Consulting
Where is the benefit?
Increased important user actions
Increased user loyalty
Increase amount of users
Better efficiency
Decreased training time
Decreased amount of user errors
Decreased user support time / amount of e-mails or
calls
Decreased development cost
Decreased deployment cost
Decreased system maintenance cost
© Trinidad Consulting
How to start with UX
toolset?
There is no perfect UX or UI
Everyone can do UX
Start step by step
Measure or evaluate
Use people
Know why you do what
you do and have fun!
Lean UX
Evaluate early
Integrate ideas
and insights early
Do as less as possible but as much as needed
Paper and whiteboard are your best friend
Test early
Sketches can be documents, prototypes
can be specs
Communicate without writing
UX Practices
Planning tools
Research
Requirement definition
Analyzing methods
Design methods
Validation
http://www.usabilitynet.org/tools/methods.htm
Paper prototype
Low fidelity prototype
Dynamic prototype
With visual design
UX in divided teams
Prototyping
Storyboarding
Storytelling
Online testing
A/B testing
Online interviews
Navigation building and testing
Tools
Optimal sort and Treejack
http://www.novelist.ch
http://www.nevigo.com
http://awwapp.com/
http://www.edrawsoft.com
http://www.teamviewer.com
http://www.axure.com
http://youtu.be/OEX3V66s9zg
Axure RP
Pidoco
Justinmind
Balsamiq
Q & A
© Trinidad Consulting
Thank
you!
© Trinidad Consulting
Hegle Sarapuu
Chief Experience Officer
Trinidad Consulting OÜ
hegle.sarapuu@trinidad.ee

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Introduction to UX Practices

Editor's Notes

  1. http://youtu.be/k-9pkB05IlQhttp://youtu.be/Md33ccBp4OMhttp://youtu.be/GrV2SZuRPv0
  2. http://youtu.be/pjUeWOB-9RY
  3. http://youtu.be/bI6kfUL1nbI
  4. http://youtu.be/pei8jLTvLQ4
  5. http://youtu.be/VPzsMdqZKFE