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Career Point university
School of commerce &
management
Acknowledgement :-
I would like to express my special thanks of
gratitude to my teacher (Mobina Akthar Ma’am
; Assistant professor ; school of commerce &
management at career point university) who
gave me the golden opportunity to do this
wonderful project on the topic (Introduction of
Organisation Behavior),which also helped me in
doing a lot of Research and I came to know
about so many new things I am really thankful
to them.
Secondly I would also like to thank my parents
who helped me a lot in finalizing this project
within the limited time frame.
Content :-
• Introduction
• Definition
• History of OB
• Foundation of OB
• Nature of OB
• Importance of OB
• Role of OB
• Challenges in the OB
• Disciplines contributing to OB
• Model of OB
• Limitation of OB
• Organisation behavior is the study
and application of knowledge about
how people act within the
organizations.
• It is a human tool for human
benefits.
• It broadly applies in all types of
organizations, such as business,
government, school and service
Organisation behavior is the
field of study that
investigates the impact of
individuals, groups and
structure on behavior in the
organisation for the purpose
of applying such knowledge
towards improving
organisation’s effectiveness.
• In 1776, Adam Smith advocated
a new form of organisational
structure based on the division
of labour.
• After 100 years, Max Weber, a
German Sociologist, introduce
the concept of rational
organisation and initiate the
concept of Charismatic
leadership.
• In 1890’s, F. W. Taylor
introduce a concept of scientific
management.
Continue:-
• In 1924, a group of professors began an enquiry on a human
aspects of work and working condition at the Hawthorne
plant of Western Electric Company, Chicago. The findings of
these studies were given a new name “human relation”, the
studies brought a number of findings relevant to
understanding human behavior at workplace.
Foundation of OB -
• Scientific management approach
• Fayol’s administrative management
approach
• Bureaucratic approach
• Hawthorne studies
• Social system approach
• Human behavior approach
• System & contingency approach
• It is a separate field of study and
not a discipline only.
• It is an inter disciplinary approach
• It is an Applied Science
• It is a Normative Science
• It is a Humanistic and Optimistic
Approach
Importance of OB -
 It helps in explaining the interpersonal
relationships employees share with each other
as well as with their higher and lower
subordinates.
 It assists in marketing.
 It helps managers to encourage their sub-
ordinates.
 It helps in making the organization more
effective.
 It helps in predicting human behavior & their
application to achieve organizational goals.
 It balances the cordial relationship in an
Role of OB :-
• Understanding human behavior –
Organisational behavior is the tool, which
helps the managers in understanding
human behavior in all the directions in
which the human beings interact.
• Influencing the human behavior –
organisational behavior helps the
managers in influencing the behavior in
the following ways: leadership,
motivation, communication,
organisational changes, etc.
Challenges in the OB :-
• Cross-Culture dynamics
• Workforce diversity
• Increasing workforce aspirations
• Increasing quality consciousness
• Improving ethical behavior
• And so on….
Disciplines contributing to OB -
• Psychology – it is the study of human behavior.
• Sociology – it is the study of social behavior,
relationships among social groups and societies,
and the maintenance of social order.
• Social psychology – it is the study of human
behavior in the context of social situations.
• Anthropology - it is the science of mankind and
the study of human behavior as a whole. The
main focus is on the cultural system, beliefs,
customs, ideas and values within a group or
society and the comparison of behavior among
different cultures.
Continue……
• Economics - Any organization to survive
and sustain must be aware of the economic
viability of their effort. This applies even to
the non-profit and voluntary organizations as
well.
• Political Science - It studies individuals and
groups within a political environment.
Model of OB:-
• There are four models of OB:
1. Autocratic model
2. Custodial model
3. Supportive model
4. Collegial model
I. Autocratic model -
• Here in this model, the manager has
power to command to his/her
subordinates for a specific jobs .
• Here dependence is only on boss.
• The major drawback of this model,
people are easily frustrated,
insecurity, dependency on the
superiors, minimum performance
because of minimum wage.
A
B
C
D
E
Here, A is a boss who give command to B, C,
D, E for specific jobs.
II. Custodial model -
• This model depends on economic
resources.
• This model leads to employee
dependence on an organization rather
than on boss.
• This model is adapted by firms having
high resources.
• Under his model, employees were only
satisfied and happy but not strongly
motivated.
III. Supportive model -
• The supportive model depends on
'leadership' instead of power or money.
• Through leadership, management
provides climate to help employees
grow and accomplish the job in the
interest of the organization.
• Here, employees says “we” instead of
“they” while referring to their
organisation.
IV. Collegial Model -
• The term 'collegial' relates to a body
of persons having a common purpose.
• It is a team concept. Management is
the coach that builds a better team.
• The management is seen as joint
contributor rather than as a boss.
• The employee response that it is
responsibility to contribute towards
completion of organisational goal.
Short detail about models of OB -
Autocratic Custodial Supportive Collegial
Basis of model Power
Economic
resources
Leadership Partnership
Managerial
orientation
Authority Money Support Teamwork
Employees
psychological
result
Dependence on
boss
Dependence on
organisation
Participation Self-Discipline
Employees needs
met
Subsistence Security
Status &
recognition
Self-
actualization
Performance
result
Minimum
Passive
cooperation
Awakened
drives
Moderate
enthusiasms
Example Defense team Garment factory
Software
firm
Social
organisation
Limitation of OB:-
• It cannot abolish conflict and frustration but
can only reduce them.
• OB helps an individual to understand human
behavior only at workplace or he she may be
a failure at domestic front.
• OB is selfish and exploitive. With emphasis
on motivation ,efficiency, productivity there
exists a kind of competition among workers
and they are not able to live in harmony.
• And so on.
Introduction Of Organisation Behavior
Introduction Of Organisation Behavior

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Introduction Of Organisation Behavior

  • 1. Career Point university School of commerce & management
  • 2. Acknowledgement :- I would like to express my special thanks of gratitude to my teacher (Mobina Akthar Ma’am ; Assistant professor ; school of commerce & management at career point university) who gave me the golden opportunity to do this wonderful project on the topic (Introduction of Organisation Behavior),which also helped me in doing a lot of Research and I came to know about so many new things I am really thankful to them. Secondly I would also like to thank my parents who helped me a lot in finalizing this project within the limited time frame.
  • 3. Content :- • Introduction • Definition • History of OB • Foundation of OB • Nature of OB • Importance of OB • Role of OB • Challenges in the OB • Disciplines contributing to OB • Model of OB • Limitation of OB
  • 4.
  • 5. • Organisation behavior is the study and application of knowledge about how people act within the organizations. • It is a human tool for human benefits. • It broadly applies in all types of organizations, such as business, government, school and service
  • 6. Organisation behavior is the field of study that investigates the impact of individuals, groups and structure on behavior in the organisation for the purpose of applying such knowledge towards improving organisation’s effectiveness.
  • 7. • In 1776, Adam Smith advocated a new form of organisational structure based on the division of labour. • After 100 years, Max Weber, a German Sociologist, introduce the concept of rational organisation and initiate the concept of Charismatic leadership. • In 1890’s, F. W. Taylor introduce a concept of scientific management.
  • 8. Continue:- • In 1924, a group of professors began an enquiry on a human aspects of work and working condition at the Hawthorne plant of Western Electric Company, Chicago. The findings of these studies were given a new name “human relation”, the studies brought a number of findings relevant to understanding human behavior at workplace.
  • 9. Foundation of OB - • Scientific management approach • Fayol’s administrative management approach • Bureaucratic approach • Hawthorne studies • Social system approach • Human behavior approach • System & contingency approach
  • 10. • It is a separate field of study and not a discipline only. • It is an inter disciplinary approach • It is an Applied Science • It is a Normative Science • It is a Humanistic and Optimistic Approach
  • 11. Importance of OB -  It helps in explaining the interpersonal relationships employees share with each other as well as with their higher and lower subordinates.  It assists in marketing.  It helps managers to encourage their sub- ordinates.  It helps in making the organization more effective.  It helps in predicting human behavior & their application to achieve organizational goals.  It balances the cordial relationship in an
  • 12. Role of OB :- • Understanding human behavior – Organisational behavior is the tool, which helps the managers in understanding human behavior in all the directions in which the human beings interact. • Influencing the human behavior – organisational behavior helps the managers in influencing the behavior in the following ways: leadership, motivation, communication, organisational changes, etc.
  • 13. Challenges in the OB :- • Cross-Culture dynamics • Workforce diversity • Increasing workforce aspirations • Increasing quality consciousness • Improving ethical behavior • And so on….
  • 14. Disciplines contributing to OB - • Psychology – it is the study of human behavior. • Sociology – it is the study of social behavior, relationships among social groups and societies, and the maintenance of social order. • Social psychology – it is the study of human behavior in the context of social situations. • Anthropology - it is the science of mankind and the study of human behavior as a whole. The main focus is on the cultural system, beliefs, customs, ideas and values within a group or society and the comparison of behavior among different cultures.
  • 15. Continue…… • Economics - Any organization to survive and sustain must be aware of the economic viability of their effort. This applies even to the non-profit and voluntary organizations as well. • Political Science - It studies individuals and groups within a political environment.
  • 16. Model of OB:- • There are four models of OB: 1. Autocratic model 2. Custodial model 3. Supportive model 4. Collegial model
  • 17. I. Autocratic model - • Here in this model, the manager has power to command to his/her subordinates for a specific jobs . • Here dependence is only on boss. • The major drawback of this model, people are easily frustrated, insecurity, dependency on the superiors, minimum performance because of minimum wage.
  • 18. A B C D E Here, A is a boss who give command to B, C, D, E for specific jobs.
  • 19. II. Custodial model - • This model depends on economic resources. • This model leads to employee dependence on an organization rather than on boss. • This model is adapted by firms having high resources. • Under his model, employees were only satisfied and happy but not strongly motivated.
  • 20. III. Supportive model - • The supportive model depends on 'leadership' instead of power or money. • Through leadership, management provides climate to help employees grow and accomplish the job in the interest of the organization. • Here, employees says “we” instead of “they” while referring to their organisation.
  • 21. IV. Collegial Model - • The term 'collegial' relates to a body of persons having a common purpose. • It is a team concept. Management is the coach that builds a better team. • The management is seen as joint contributor rather than as a boss. • The employee response that it is responsibility to contribute towards completion of organisational goal.
  • 22. Short detail about models of OB - Autocratic Custodial Supportive Collegial Basis of model Power Economic resources Leadership Partnership Managerial orientation Authority Money Support Teamwork Employees psychological result Dependence on boss Dependence on organisation Participation Self-Discipline Employees needs met Subsistence Security Status & recognition Self- actualization Performance result Minimum Passive cooperation Awakened drives Moderate enthusiasms Example Defense team Garment factory Software firm Social organisation
  • 23. Limitation of OB:- • It cannot abolish conflict and frustration but can only reduce them. • OB helps an individual to understand human behavior only at workplace or he she may be a failure at domestic front. • OB is selfish and exploitive. With emphasis on motivation ,efficiency, productivity there exists a kind of competition among workers and they are not able to live in harmony. • And so on.