The document summarizes interpersonal conflicts that can occur in the workplace and discusses causes and ways to address conflicts. It also discusses mid-life blues, defining it as a period where people face changes like children leaving home and hormonal changes that can cause mood swings, sleep issues, and feelings of being tied down. Suggested ways to handle mid-life blues include prioritizing health, celebrating accomplishments, and establishing a new sense of adventure.

1. INTERPERSONAL CONFLICT AND
MID-LIFE BLUES
PRESENTED BY-
POOJA SONAKIYA

2. INTERPERSONAL CONFLICT
Interpersonal conflicts that occur in the workplace are
struggles between at least two individuals who perceive
interference, lack of cooperation or lack of resources
needed to perform their work.
WHY CAN’T WE ALL JUST GET ALONG???

3. DEFINITION
• Two or more interdependent parties who perceive
incompatible goals, scarce resources, and interference
from others in achieving that goal (Hocker & Wilmot,
1995)
• Competition between interdependent parties who
perceive that they have incompatible needs, goals,
desires, or ideas (Van Slyke, 1999)

4. CAUSES OF INTERPERSONAL
CONFLICT
Some of the causes of interpersonal conflicts are:
• Differences and diversity among employees.
• Excessive and uncontrolled competition between
employees.
• Internal conflicts within an employee.
• Romantic personal relationships or harassment.
• Drug- or alcohol-related behavior.

5. REDUCING CONFLICTS
• Emphasizing that employees must, despite their
differences, treat each other with respect, dignity and
fairness.
• Eliminating a defensive climate
• Establishing a supportive climate.
• Providing training to employees on improving
communication skills and settling differences effectively
and on a timely basis.

6. ADDRESSING THE CONFLICT
1. Obtain agreement from all parties that they will:
• Work to resolve the conflict
• Treat each other with respect, dignity and fairness
• Be clear and truthful
• Listen to other participants attentively
• Be willing to take responsibility for their behavior
• Be willing to compromise

7. CONT’D…
2. Arrange for all parties to confront the problem
• Select a time as soon as all parties have cooled down
• Meet at a place that is neutral for all parties
3. Have all participants describe their interpersonal
conflict in clear terms and describe behaviors, feelings
and desired changes
• Direct participants to use “I,” not “you,” and to focus on
specific behaviors and problems, not on people.

8. CONT’D…
4. Ask participants to restate what the others have said
5. Summarize the conflict based on what you have heard
and obtain agreement from all parties
6. Brainstorm to find solutions:
• Ask each party to offer a solution.
• List all of the options presented (either verbally or on a
flip chart).
• Discuss all options in a positive manner.
• Rule out any options that parties agree are unworkable.

9. CONT’D…
7. Summarize all possible options for a solution
8. Assign further analysis of each option to a participant
9. Obtain agreement on next steps
10.Close the meeting by having all parties shake hands,
apologize and thank each other for working to resolve
their conflict

10. MID-LIFE BLUES
Suddenly, you’re forty and feeling it. You’re tired
and crabby and bored, and to top it all off, your
jeans are too tight

11. WHAT IS IT?
• People in midlife face some big changes. Children leave home
for college, military service, or even marriage. Women go
through hormonal changes, and both women and men
experience a range of physical changes that can affect sleep,
exercise, and their life style. This what is known as Mid-life
Blues.

12. SYMPTOMS OF MID-LIFE BLUES
1. Drastic Changes in Habits, Mood Swings, and Impulsive
Decision-Making
2. Shifts in Sleeping Habits
3. Feeling Tied Down, with No Chance for Change
4. Thoughts of Death or Dying
5. Increased Consumption of Alcohol or Drugs
6. Bouts of Depression

13. WAYS TO HANDLE IT
You can handle it in three ways(Janie Lacy, Relationship Expert):-
1 – Make your emotional & physical health the priority.
2 – Celebrate your accomplishments vs. focusing on past regrets.
3 – Establish a new sense of adventure.

14. THANK YOU