Tata Communications is a major global telecommunications company, handling 1 in 10 international calls and connecting over 70% of the world's mobile carriers. The company owns vast undersea cable networks that carry over 24% of the world's internet traffic. The author works in voice services engineering at Tata, automating manual processes like sending server log files over email using PHP scripting on a Centos virtual machine. They are also learning about Tata's server inventory systems and using Cramer software to manage records.