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INTERNATIONAL BUSINESS 
Rustomjee 
Business 
School 
SHAHISTA SHAIKH
INTRODUCTION Rustomjee 
Business 
School 
Founded: July 2,1981 
Employees: 160,405 (31 March 2014) 
Employer Type: Public Company 
Stock Symbol: INFY 
Infosys Technologies Ltd. was started in 1981. 
Today, it is a global leader in the "next generation" of IT and consulting. 
Infosys defines, designs and delivers technology-enabled business solutions 
Infosys serves the client globally and is one of the pioneers in strategic outsourcing of software 
services
HISTORY Rustomjee 
Business 
School 
 Infosys was co-founded in 1981 by N. R. Narayana Murthy and six of his partners after they 
resigned from Patni Computer Systems. 
 The company was incorporated as "Infosys Consultants Pvt Ltd." with a capital of Rs. 10,000 
(roughly $250) in Model Colony, Pune as the registered office. 
 In 1987 Infosys got its first foreign client. 
 It changed its name to "Infosys Technologies Private Limited" in April 1992 and to "Infosys 
Technologies Limited" when it became a public limited company in June 1992. It was later 
renamed to "Infosys Limited" in June 2011. 
 In 1999, Infosys crossed $100 Million and was listed on NASDAQ. 
 On 1 June 2013, Mr. Murthy, one of the founding members of Infosys and its long time CEO, 
returned from his retirement to assume office in Infosys as its Executive Chairman.
NATURE OF BUSINESS/PRODUCTS Rustomjee 
Business 
School
Rustomjee 
Business 
School
GLOBAL GEOGRAPHIC PRESENCE 
 On 31 March 2014, Infosys had 890 clients across 30 countries. 
 Infosys has a global presence with 73 offices and 94 development centers 
in the United States, India, China, Australia, Japan, Middle East, and 
Europe. 
 In recent years, Infosys has begun shifting operations to the United 
States and other countries. In 2012, Infosys announced a new office 
in Milwaukee, Wisconsin to service Harley-Davidson, being the 18th 
international office in the United States. 
Rustomjee 
Business 
School
GLOBAL EXPANSION MODES AND STRATEGY Rustomjee 
Acquisitions 
 In December 2003, Infosys had acquired Australia-based IT service provider Expert 
Information Services for $23 million. 
 In December 2009, Infosys acquired Atlanta-based McCamish Systems for about $38 
million. 
 In January 2012, Infosys acquired Australia-based Portland Group, provider of 
strategic sourcing and category management services, for about AUD 37 million. 
 In September 2012, Infosys acquired Switzerland-based Lodestone Management 
Consultants for about $345 million. 
 In September 2014, Infosys Expands Partnership with Microsoft to Accelerate 
Adoption of Cloud and Analytics Offerings. 
Business 
School
THE REASONS FOR SUCCESS IN GLOBALIZATION 
EFFORTS 
 Customer Delight: To surpass customer expectations consistently. 
 Leadership by Example: To set standards in our business and transactions and be 
an exemplar for the industry and ourselves. 
 Integrity and Transparency: To be ethical, sincere and open in all our transactions. 
 Fairness: To be objective and transaction-oriented, and thereby earn trust and 
respect. 
 Pursuit of Excellence: To strive relentlessly, constantly improve ourselves, our 
teams, our services and products. 
Rustomjee 
Business 
School
KEY COMPETITIVE ADVANTAGES Rustomjee 
 Extensive Domain Knowledge And Expertise 
 Comprehensive Offerings 
 Long-term Relationships With Clients 
 Proven Global Delivery Model 
 Execution Excellence 
 Competent Leadership And Management Team 
 Invest In Well Understood, Proven Product & Not Just R&D 
 While Dealing With Investors, Always Under-promise And Over Deliver 
 Have A Healthy Sense Of Paranoia And Respect For The Competition 
Business 
School
CONCLUSION Rustomjee 
 Narayana Murthy is a visionary who applied his leadership skills to build one 
of the biggest IT companies in India. 
 Stress on Building and maintaining relationships. 
 Innovation is the only means to sustain customer loyalty in a flattening 
world. 
 Acceleration of innovation is an imperative that organization should address 
through well defined framework. 
Business 
School
International Business   Infosys

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International Business Infosys

  • 1. INTERNATIONAL BUSINESS Rustomjee Business School SHAHISTA SHAIKH
  • 2. INTRODUCTION Rustomjee Business School Founded: July 2,1981 Employees: 160,405 (31 March 2014) Employer Type: Public Company Stock Symbol: INFY Infosys Technologies Ltd. was started in 1981. Today, it is a global leader in the "next generation" of IT and consulting. Infosys defines, designs and delivers technology-enabled business solutions Infosys serves the client globally and is one of the pioneers in strategic outsourcing of software services
  • 3. HISTORY Rustomjee Business School  Infosys was co-founded in 1981 by N. R. Narayana Murthy and six of his partners after they resigned from Patni Computer Systems.  The company was incorporated as "Infosys Consultants Pvt Ltd." with a capital of Rs. 10,000 (roughly $250) in Model Colony, Pune as the registered office.  In 1987 Infosys got its first foreign client.  It changed its name to "Infosys Technologies Private Limited" in April 1992 and to "Infosys Technologies Limited" when it became a public limited company in June 1992. It was later renamed to "Infosys Limited" in June 2011.  In 1999, Infosys crossed $100 Million and was listed on NASDAQ.  On 1 June 2013, Mr. Murthy, one of the founding members of Infosys and its long time CEO, returned from his retirement to assume office in Infosys as its Executive Chairman.
  • 4. NATURE OF BUSINESS/PRODUCTS Rustomjee Business School
  • 6. GLOBAL GEOGRAPHIC PRESENCE  On 31 March 2014, Infosys had 890 clients across 30 countries.  Infosys has a global presence with 73 offices and 94 development centers in the United States, India, China, Australia, Japan, Middle East, and Europe.  In recent years, Infosys has begun shifting operations to the United States and other countries. In 2012, Infosys announced a new office in Milwaukee, Wisconsin to service Harley-Davidson, being the 18th international office in the United States. Rustomjee Business School
  • 7. GLOBAL EXPANSION MODES AND STRATEGY Rustomjee Acquisitions  In December 2003, Infosys had acquired Australia-based IT service provider Expert Information Services for $23 million.  In December 2009, Infosys acquired Atlanta-based McCamish Systems for about $38 million.  In January 2012, Infosys acquired Australia-based Portland Group, provider of strategic sourcing and category management services, for about AUD 37 million.  In September 2012, Infosys acquired Switzerland-based Lodestone Management Consultants for about $345 million.  In September 2014, Infosys Expands Partnership with Microsoft to Accelerate Adoption of Cloud and Analytics Offerings. Business School
  • 8. THE REASONS FOR SUCCESS IN GLOBALIZATION EFFORTS  Customer Delight: To surpass customer expectations consistently.  Leadership by Example: To set standards in our business and transactions and be an exemplar for the industry and ourselves.  Integrity and Transparency: To be ethical, sincere and open in all our transactions.  Fairness: To be objective and transaction-oriented, and thereby earn trust and respect.  Pursuit of Excellence: To strive relentlessly, constantly improve ourselves, our teams, our services and products. Rustomjee Business School
  • 9. KEY COMPETITIVE ADVANTAGES Rustomjee  Extensive Domain Knowledge And Expertise  Comprehensive Offerings  Long-term Relationships With Clients  Proven Global Delivery Model  Execution Excellence  Competent Leadership And Management Team  Invest In Well Understood, Proven Product & Not Just R&D  While Dealing With Investors, Always Under-promise And Over Deliver  Have A Healthy Sense Of Paranoia And Respect For The Competition Business School
  • 10. CONCLUSION Rustomjee  Narayana Murthy is a visionary who applied his leadership skills to build one of the biggest IT companies in India.  Stress on Building and maintaining relationships.  Innovation is the only means to sustain customer loyalty in a flattening world.  Acceleration of innovation is an imperative that organization should address through well defined framework. Business School