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Designing multi-cultural social- and
behaviour-based content results in
increased knowledge retention
beyond traditional intervention
metrics
DR. ROBIN YAP, LLB, MSC, DM, POSTDOC, CTDP, CHRE
ROBOT/AI ETHICIST AND SOCIAL DATA SCIENTIST
PROFESSOR, CENTRE FOR BUSINESS, GEORGE BROWN COLLEGE
CHAIR, RESEARCH ETHICS BOARD @ROBINYAP
why am I here?
freedom + choice
otherwise boredom
ventral striatum
seeking system
relevant + interesting
background
• situation: college system
• parameter: org behaviour class
• learners: multi-cultural students
• content: social- and behaviour-based
• goal: increased knowledge retention
beyond VAKT
storytelling? definitely
experiential learning?
of course!
what is a social experiment?
social experiment is a research project conducted with
human subjects in the real world
social psychology experiments can explain how thoughts,
feelings and behaviors are influenced by the presence of
others
social experiment is a real field experimentation of how
people/society react to situations both real/hypothetical
in our context, a social experiment is a pedagogical
modality of placing students in the “real world” to
determine authentic reaction from everyday people
for the purpose of enhancing the tools we provide
them before we send them off to the “real world”
when they graduate from the program.
how can you teach 142 concepts in 15 weeks (@ 3
hours/week) and still ensure learners retain all the content?
let’s work with 16 concepts today
Leadership
Collaboration
Relationship Building
Perception of Skills
Awareness of one’s skills
Locus of Control (internal
and/or external)
Social Signaling
Innovation
Halo
Projection
Stereotyping
Competition
Creativity
Rewards
Authenticity in public
Transparency
RYSEM
robin yap’s social experiment
modality
SETUP
learning assets
UDL
video, text, audio
social media, infographics,
virtual and augmented reality,
360 videos, podcasts, analytics
EXPERIMENT
Scaffold each
activity into the one
modality (social
experiment)
Conduct in public
Merge
•Debrief
•Review
•Update to keep
current
RY Social Experiment Modality
Student’s Willingness
Longer Development Cycle
METHODOLOGY
Challenge: Scores (Quantitative)
and Pedagogical Modality
(Qualitative)
Solution: Create a Dummy
Variable to convert use of Modality
(v=1) and Non-Use of Modality
(v=0)
Data: Scores (Quantitative) and
Variable (Quantitative)
Method: Linear Regression
Analysis
STUDY FINDINGS
Average or
mean
11%
increase!!
Population:
 4220 post-grad and
Hons. BA Bus
students
 105 classes
 Mixed Canadians,
Immigrants, and
Newcomers
 ~40 students / class
Social
Experiment
Traditional
Modality
Duration:
 4 Years
 11% increase in
knowledge retention
6 months post-
intervention
(ANOVA results)
F test: Significance F = 0.007537992
(99%) Type 1 error
UNEXPECTED AHA STUDY FINDINGS
ESL:
 Increase in ESL
students’ passing
scores
RYSEM
 SETUP: All learning assets reviewed before social experiment
 EXPERIMENT: Simple social experiments first to gain
confidence
 MERGE: Strong debrief
your next steps
DIGITAL SOCIAL EXPERIMENT
Select
References
Please connect with me
on LinkedIn for
consulting, speakership,
and collaboration
@robinyap
 Neuroscience of Boredom https://youtu.be/pfY6UbCYd40
 Bored out of your mind at work?Your brain is trying to tell you something. | Dan Cable
https://www.youtube.com/watch?v=LodHArsgZ-I
 Ball, S. (2018). Classroom Experiments.
https://serc.carleton.edu/sp/library/experiments/index.html
 Bloom, H. (2005) Learning More from Social Experiments: Evolving AnalyticApproaches.
NewYork, NY: Russell Sage Foundation.
 Cook,T. & Shadish,W. (1994) Social Experiments: Some Developments over the Past Fifteen
Years
 Cristea,G. (2012). Psychological Pedagogy Paradigm. Retrieved from https://ac.els-
cdn.com/S1877042813006472/1-s2.0-S1877042813006472-main.pdf?_tid=857e09b1-d170-
4c9c-979c-ce423a64a2aa&acdnat=1544652206_1e3cb64ec32472342bdba081d810dce6
 Annual Review of Psychology. 45, 545-580
https://doi.org/10.1146/annurev.ps.45.020194.002553
 Harrison, D. et.al. (2006). “It’s Just a Method!”A Pedagogical Experiment In Interdisciplinary
Design. Retrieved from https://www.fxpal.com/publications/its-just-a-method-a-
pedagogical-experiment-in-interdisciplinary-design.pdf
 InsightTeam (2015). EXPERIMENTS WITH PEDAGOGY: INNOVATIVETEACHING
PRACTICES ON CAMPUS. Retrieved from http://www.fundamatics.net/article/experiments-
with-pedagogy/
 Jarhling, R. (2012). Experimental Pedagogy, the Science of Education. Retrieved from
https://www.tandfonline.com/doi/abs/10.1080/08919402.1923.10532906?journalCode=vzps2
0
 Orr, Larry. (1999). Social Experiments.Thousand Oaks, CA.: Sage Publications.

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Institute for Performance and Learning & Global Online Learning Summit 2019 Conference

  • 1.
  • 2. Designing multi-cultural social- and behaviour-based content results in increased knowledge retention beyond traditional intervention metrics DR. ROBIN YAP, LLB, MSC, DM, POSTDOC, CTDP, CHRE ROBOT/AI ETHICIST AND SOCIAL DATA SCIENTIST PROFESSOR, CENTRE FOR BUSINESS, GEORGE BROWN COLLEGE CHAIR, RESEARCH ETHICS BOARD @ROBINYAP
  • 3. why am I here? freedom + choice otherwise boredom
  • 5. background • situation: college system • parameter: org behaviour class • learners: multi-cultural students • content: social- and behaviour-based • goal: increased knowledge retention
  • 8. what is a social experiment?
  • 9. social experiment is a research project conducted with human subjects in the real world social psychology experiments can explain how thoughts, feelings and behaviors are influenced by the presence of others social experiment is a real field experimentation of how people/society react to situations both real/hypothetical
  • 10. in our context, a social experiment is a pedagogical modality of placing students in the “real world” to determine authentic reaction from everyday people for the purpose of enhancing the tools we provide them before we send them off to the “real world” when they graduate from the program.
  • 11. how can you teach 142 concepts in 15 weeks (@ 3 hours/week) and still ensure learners retain all the content? let’s work with 16 concepts today
  • 12. Leadership Collaboration Relationship Building Perception of Skills Awareness of one’s skills Locus of Control (internal and/or external) Social Signaling Innovation Halo Projection Stereotyping Competition Creativity Rewards Authenticity in public Transparency
  • 13. RYSEM robin yap’s social experiment modality
  • 14. SETUP learning assets UDL video, text, audio social media, infographics, virtual and augmented reality, 360 videos, podcasts, analytics EXPERIMENT Scaffold each activity into the one modality (social experiment) Conduct in public Merge •Debrief •Review •Update to keep current RY Social Experiment Modality
  • 17. METHODOLOGY Challenge: Scores (Quantitative) and Pedagogical Modality (Qualitative) Solution: Create a Dummy Variable to convert use of Modality (v=1) and Non-Use of Modality (v=0) Data: Scores (Quantitative) and Variable (Quantitative) Method: Linear Regression Analysis
  • 18. STUDY FINDINGS Average or mean 11% increase!! Population:  4220 post-grad and Hons. BA Bus students  105 classes  Mixed Canadians, Immigrants, and Newcomers  ~40 students / class Social Experiment Traditional Modality Duration:  4 Years  11% increase in knowledge retention 6 months post- intervention (ANOVA results) F test: Significance F = 0.007537992 (99%) Type 1 error
  • 19. UNEXPECTED AHA STUDY FINDINGS ESL:  Increase in ESL students’ passing scores
  • 20. RYSEM  SETUP: All learning assets reviewed before social experiment  EXPERIMENT: Simple social experiments first to gain confidence  MERGE: Strong debrief
  • 21. your next steps DIGITAL SOCIAL EXPERIMENT
  • 22. Select References Please connect with me on LinkedIn for consulting, speakership, and collaboration @robinyap  Neuroscience of Boredom https://youtu.be/pfY6UbCYd40  Bored out of your mind at work?Your brain is trying to tell you something. | Dan Cable https://www.youtube.com/watch?v=LodHArsgZ-I  Ball, S. (2018). Classroom Experiments. https://serc.carleton.edu/sp/library/experiments/index.html  Bloom, H. (2005) Learning More from Social Experiments: Evolving AnalyticApproaches. NewYork, NY: Russell Sage Foundation.  Cook,T. & Shadish,W. (1994) Social Experiments: Some Developments over the Past Fifteen Years  Cristea,G. (2012). Psychological Pedagogy Paradigm. Retrieved from https://ac.els- cdn.com/S1877042813006472/1-s2.0-S1877042813006472-main.pdf?_tid=857e09b1-d170- 4c9c-979c-ce423a64a2aa&acdnat=1544652206_1e3cb64ec32472342bdba081d810dce6  Annual Review of Psychology. 45, 545-580 https://doi.org/10.1146/annurev.ps.45.020194.002553  Harrison, D. et.al. (2006). “It’s Just a Method!”A Pedagogical Experiment In Interdisciplinary Design. Retrieved from https://www.fxpal.com/publications/its-just-a-method-a- pedagogical-experiment-in-interdisciplinary-design.pdf  InsightTeam (2015). EXPERIMENTS WITH PEDAGOGY: INNOVATIVETEACHING PRACTICES ON CAMPUS. Retrieved from http://www.fundamatics.net/article/experiments- with-pedagogy/  Jarhling, R. (2012). Experimental Pedagogy, the Science of Education. Retrieved from https://www.tandfonline.com/doi/abs/10.1080/08919402.1923.10532906?journalCode=vzps2 0  Orr, Larry. (1999). Social Experiments.Thousand Oaks, CA.: Sage Publications.

Editor's Notes

  1. The brain is a structure that is constantly seeking and trying to make sense of the world and be able to respond to input. Dr. July Willis - It is a survival system that when there is a lack of choice, it stresses this higher brain (the one with the higher level of cognition that it goes on high alert and the lower brain takes charge and the neural networks conducting with neuroplasticity and it gets more and more efficient wiring of the system to the lower brain and disconnects from the upper brain ergo boredom. Boredom reflects like a global judgment that you don’t think there’s information to be gleaned from the environment. So it’s better to ramp down the energy you’re expending
  2. www.neuroscientificallychallenged.com STRA=A-TUM The ventral striatum is associated with the limbic system and has been implicated as a vital part of the circuitry for decision making and reward-related behavior. The dorsal striatum is composed of the caudate nucleus and the putamen. The nucleus accumbens is found in an area of the brain called the basal forebrain. There is a nucleus accumbens in each hemisphere; it is situated between the caudate and putamen. The nucleus accumbens is considered part of the basal ganglia and also is the main component of the ventral striatum
  3. VAKT (Visual, Auditory, Kinesthetic, & Tactile) includes emotions, all senses
  4.  bivariate normal distribution can be defined as the probability density function (PDF) of two variables X and Y that are linear functions of the same independent normal random variables