Omni-Channel Retail Solutions
Inomera Research is a software
development and solutions company
Introduction
• Focusing on telecom, retail, e&m-
commerce and finance industries
• Operates in Turkey, UK, and middle
east
• More than 100 projects in mobile
business, e-commerce, finance, ERP,
CRM, ECM
• Experienced in product development
and owner of Netmera
We enable businesses to touch their
customers at the right time, with the right
content, at the right place.
We help you to touch your customers
Mission
Inomera Retail Solutions
Netmera Powered
Products
Touch your customers
through your mobile apps
Omni Channel
Retailing
Seamless customer
experience across all
channels
E&M Commerce
End to end e-commerce
m-commerce solutions
Mobile apps
Ready made or custom
mobile apps tailored for
retailer needs
We help you to touch your customers
Inomera Retail Solutions
We help you to touch your customers
definition: Omni Channel Retailing is the marketing of multi-channel retailing,
but is concentrated more on a seamless approach to the consumer experience through
all available shopping channels, i.e. mobile internet devices, computers, brick-and-
mortar, television, radio, direct mail, catalog and so on. / Wikipedia
Omni Channel
Retailing
Seamless customer
experience across all
channels
Why Omni Channel?
Consumers’ purchase behaviours have
changed. Their approach is already
omni channel.
You need to create a seamless process
behind the scenes.
78%
Shoppers use two or more channels to
research and purchase an item
84%
Shoppers use their mobile phone to
help shop while they are in store
Shoppers are interested to use their
mobile apps to pay instead of using
cashiers
41%
Consumers’ purchasing steps
Research Purchase Receive Post-Sales
Mobile
Web
Store
Other Channels
Consumer uses many channels until the purchase is made. You should
exist in every channel not to lose them.
How can we help you?
Inomera Omni Channel Solutions
Inomera provides solutions for your Omni Channel Projects
Inomera Omni Channel Solutions
E & M Commerce
Research, purchase, receive, post sales
Assisted sales
Research, purchase, post sales
In-store engagement
Research, purchase
Inomera provides a complete solution for your E&M Commerce projects
A complete E&M Commerce Solution
Web Portal
Product Catalog
Basket Check out &
Payment
Mobile Apps
Order management
Campaign Management
CRM & Customer
Management
Adapters and integrations
↘ Our experience
↘ Easy deployment
↘ Flexibility
Purchase
• Easy purchasing
steps esp. for m
commerce
• Adaptable to
different payment
methods
Receive
• Adapts to different
shipment scenarios
• Logistics
integration
Research
• High product
discoverability,
• Products
advisors
• Ratings
• SEO features
Why Inomera e&m Commerce?
Post Sales
• Customer care &
support
Assisted sales
Help your customers for in store research and online purchase
What happens when a customer can’t
find a size or color?
Stock unavailable
Assisted sales
Mobile phones, apps and barcode readers, card reader
Inomera offers mobile devices that
empowers your sales team.
• Stock control
• Online purchase of products that are
unavailable in the store
• Payment
• In store pick up
• Return process
Our offer
New case: Customer asks for a product, rep checks the product stock with the device in his
pocket, by reading the barcode. If the product is not available in the store, he can order it
online via his device. Customer pays it in store and receives the product to his adress.
Assisted sales
Tablet apps
Customers are already very knowledgeable
as they research products before they go
to store.
Smart phone users research
while they are in the store
57%
Your sales team should be more
knowledgeable.
We provide tablet apps that will help your sales team to demonstrate and compare
products better.
Assisted sales
Turkcell TIM Menu
Assisted sales
Kiosk apps and self service
Customers trust…
1. Their own mobile devices
2. Digital kiosks
3. Sales reps
For research while they are in the store.
We provide kiosk apps that will help your customers with self service
What is Beacon & How it works?
Beacons Netmera
Platform
• Bluetooth Low
Energy Devices
• Notify near by
devices
• Micro Location
Step 1
• Enables app for
beacons
• Trigger notifications
and pop ups
Step 2
• Beacon
management
• In-store
campaigns
• In-store analytics
Step 3
Netmera
SDK
Why Do Business With Us
Inomera has been working closely with retail giants and knows retailers
needs
Our experience
We work with best e&m commerce companies such as Migros, Macro
Market, Turkcell
Our references
Our solutions are flexible in answering your custom needs and open to
transfer data in&out
Versatility and openness
Our references
Inomera Research works with more than 50 companies. These are just some of our customers.
Get in touch to learn more about İnomera Solutions
Get in Touch +90 212 287 01 66
info@inomera.com
İstanbul
London

Inomera omni channel solutions

  • 1.
  • 2.
    Inomera Research isa software development and solutions company Introduction • Focusing on telecom, retail, e&m- commerce and finance industries • Operates in Turkey, UK, and middle east • More than 100 projects in mobile business, e-commerce, finance, ERP, CRM, ECM • Experienced in product development and owner of Netmera
  • 3.
    We enable businessesto touch their customers at the right time, with the right content, at the right place. We help you to touch your customers Mission
  • 4.
    Inomera Retail Solutions NetmeraPowered Products Touch your customers through your mobile apps Omni Channel Retailing Seamless customer experience across all channels E&M Commerce End to end e-commerce m-commerce solutions Mobile apps Ready made or custom mobile apps tailored for retailer needs We help you to touch your customers
  • 5.
    Inomera Retail Solutions Wehelp you to touch your customers definition: Omni Channel Retailing is the marketing of multi-channel retailing, but is concentrated more on a seamless approach to the consumer experience through all available shopping channels, i.e. mobile internet devices, computers, brick-and- mortar, television, radio, direct mail, catalog and so on. / Wikipedia Omni Channel Retailing Seamless customer experience across all channels
  • 6.
    Why Omni Channel? Consumers’purchase behaviours have changed. Their approach is already omni channel. You need to create a seamless process behind the scenes. 78% Shoppers use two or more channels to research and purchase an item 84% Shoppers use their mobile phone to help shop while they are in store Shoppers are interested to use their mobile apps to pay instead of using cashiers 41%
  • 7.
    Consumers’ purchasing steps ResearchPurchase Receive Post-Sales Mobile Web Store Other Channels Consumer uses many channels until the purchase is made. You should exist in every channel not to lose them.
  • 8.
    How can wehelp you? Inomera Omni Channel Solutions
  • 9.
    Inomera provides solutionsfor your Omni Channel Projects Inomera Omni Channel Solutions E & M Commerce Research, purchase, receive, post sales Assisted sales Research, purchase, post sales In-store engagement Research, purchase
  • 10.
    Inomera provides acomplete solution for your E&M Commerce projects A complete E&M Commerce Solution Web Portal Product Catalog Basket Check out & Payment Mobile Apps Order management Campaign Management CRM & Customer Management Adapters and integrations
  • 11.
    ↘ Our experience ↘Easy deployment ↘ Flexibility Purchase • Easy purchasing steps esp. for m commerce • Adaptable to different payment methods Receive • Adapts to different shipment scenarios • Logistics integration Research • High product discoverability, • Products advisors • Ratings • SEO features Why Inomera e&m Commerce? Post Sales • Customer care & support
  • 12.
    Assisted sales Help yourcustomers for in store research and online purchase What happens when a customer can’t find a size or color? Stock unavailable
  • 13.
    Assisted sales Mobile phones,apps and barcode readers, card reader Inomera offers mobile devices that empowers your sales team. • Stock control • Online purchase of products that are unavailable in the store • Payment • In store pick up • Return process Our offer New case: Customer asks for a product, rep checks the product stock with the device in his pocket, by reading the barcode. If the product is not available in the store, he can order it online via his device. Customer pays it in store and receives the product to his adress.
  • 14.
    Assisted sales Tablet apps Customersare already very knowledgeable as they research products before they go to store. Smart phone users research while they are in the store 57% Your sales team should be more knowledgeable. We provide tablet apps that will help your sales team to demonstrate and compare products better.
  • 15.
  • 16.
    Assisted sales Kiosk appsand self service Customers trust… 1. Their own mobile devices 2. Digital kiosks 3. Sales reps For research while they are in the store. We provide kiosk apps that will help your customers with self service
  • 17.
    What is Beacon& How it works? Beacons Netmera Platform • Bluetooth Low Energy Devices • Notify near by devices • Micro Location Step 1 • Enables app for beacons • Trigger notifications and pop ups Step 2 • Beacon management • In-store campaigns • In-store analytics Step 3 Netmera SDK
  • 18.
    Why Do BusinessWith Us Inomera has been working closely with retail giants and knows retailers needs Our experience We work with best e&m commerce companies such as Migros, Macro Market, Turkcell Our references Our solutions are flexible in answering your custom needs and open to transfer data in&out Versatility and openness
  • 19.
    Our references Inomera Researchworks with more than 50 companies. These are just some of our customers.
  • 20.
    Get in touchto learn more about İnomera Solutions Get in Touch +90 212 287 01 66 info@inomera.com İstanbul London