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Imagine if you could enable customers to connect with your business in ways that they choose, and deliver personalized experiences anywhere, anytime. …if your employees could efficiently collaborate to meet rapidly changing customer needs and desires. …you could broadly share information throughout the business, manage resources with agility, and better coordinate processes. …you could use many channels to expand the reach of your business, better understand how customers use your products, and innovate quickly. At Microsoft we are helping our clients do this everyday!