There's a huge engagement and information management challenge within organisations. Thankfully emerging digital workplaces are starting to deliver real employee experience benefits. (Keynote by James Robertson at the Digital Workplace Experience conference in Chicago, June 2017)

1. Innovations in the digital workplace
and employee experience
James Robertson, Step Two

2. The future is here, it’s just
unevenly distributed.
WILLIAM GIBSON

3. www.steptwo.com.au
32%
Figures from Gallup surveys
13%
PERCENT OF STAFF WHO ARE ENGAGED AT WORK
USA Worldwide

4. www.steptwo.com.au
Figure from Lexus Nexus
46%OF USA WORKERS SAID:
“If the amount of information I receive continues
to increase, I will soon be at a breaking point
where I can’t handle any more.”

5. Organisations are undergoing
a digital transformation

6. Too often, this is just
increasing complexity

7. But there are inspiring
examples to learn from!

8. www.steptwo.com.au
Hi, I’m James
Robertson!
I’m the founder of Step Two
(www.steptwo.com.au), a consulting
firm headquartered in Australia.
We’re one of the world’s intranet and
digital workplace experts (we don’t
sell or build solutions), and we’ve
worked with firms around the globe.
I’ve been in this space for 20 years.

9. www.steptwo.com.au/store

10. steptwo.com.au/learn

11. Ten years of inspirational examples from around the globe:
www.steptwo.com.au/iia

12. Making sense of
the future

13. Making sense of
the future
Real-world
inspiration

14. Making sense of
the future
Real-world
inspiration
How you can make
progress

15. Making sense of
the future

16. A digital workplace consists of the
set of tools, platforms and
environments for work.

17. A great digital workplace consists
of a holistic set of tools, platforms
and environments for work,
delivered in a coherent, usable
and productive way.

18. Employee experience is the sum
total of the interactions between a
staff member and their
organisation.
(We’ll be focusing on the digital component of the
employee experience.)

19. So what is coming that will be
transforming the employee
experience & digital workplace?

20. www.steptwo.com.au
IoT
AI
VR/AR
Bots
Mobility
Employee
experience
Intranets
Design
Social
Cloud
Search
Deep
text
2017DIGITALWORKPLACERADAR
www.steptwo.com.au/papers/2017-digital-workplace-radar/

21. Real-world
inspiration

22. Coles

23. Coles
www.steptwo.com.au/products/coles

24. Coles

25. Telstra
www.steptwo.com.au/products/telstra

26. Telstra

27. AnthonyVederwww.steptwo.com.au/products/anthony-veder

28. AnthonyVeder

29. QUT

30. QUT

31. QUT

32. QUT
www.steptwo.com.au/products/qut

33. Merck(Europe)
www.steptwo.com.au/products/merck

34. Merck(Europe)

35. Merck (Europe)

36. Swisscom

37. Swisscom

38. Swisscom
www.steptwo.com.au/products/swisscom

39. Swisscom

40. Swisscom

41. How you can make
progress

42. www.steptwo.com.au
Cloud
Intranets
Design
Mobility
Employee
experience
IoT
AI
VR/AR
Search
Social
Deep
text
Bots
2017DIGITALWORKPLACERADAR
Run projects
that deliver
concrete
outcomes and
benefits

43. www.steptwo.com.au
Cloud
Intranets
Design
Mobility
Employee
experience
IoT
AI
VR/AR
Search
Social
Deep
text
Bots
2017DIGITALWORKPLACERADAR
Have a strategy
that requests
budget and
resources for
what’s to come

44. www.steptwo.com.au
2017DIGITALWORKPLACERADAR
Cloud
Intranets
Design
Mobility
Employee
experience
IoT
AI
VR/AR
Search
Social
Deep
text
Bots
Communicate a
vision to senior
leaders and
stakeholders,
describing the
future

45. 45
Projects
Strategy
Vision
6 months 12 months 18 months
(“6x2 methodology”)
(“A week in the digital workplace”)

46. You are at the forefront
of the digital workplace

47. Dream big, but
deliver often!

48. Thank you!
James Robertson, Step Two
www.steptwo.com.au
jamesr@steptwo.com.au
Twitter: @james_steptwo