Great (SharePoint) intranets in the modern age

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The document discusses how to create great intranets in the modern age using SharePoint. It identifies five key purposes of intranets: delivering content, enabling communication, facilitating collaboration, fostering culture, and integrating activities. It provides examples of organizations that have implemented intranets focused on these purposes and emphasizes the importance of balancing functionality, usability, and business value.

Great intranets in
the modern age
James Robertson, Step Two Designs
jamesr@steptwo.com.au // @s2d_jamesr

Step Two Designs (www.steptwo.com.au)

October 2013

Stanley Park
(taken yesterday)

Step Two Designs (www.steptwo.com.au)

October 2013

Intranets have been
around for a long time
Step Two Designs (www.steptwo.com.au)

October 2013

The reality is, however,
that they mostly still suck
Step Two Designs (www.steptwo.com.au)

October 2013

SharePoint brings huge
opportunities for intranets
Step Two Designs (www.steptwo.com.au)

October 2013

How do we deliver SharePoint
intranets that are truly great?
Step Two Designs (www.steptwo.com.au)

October 2013

store.steptwo.com.au
Step Two Designs (www.steptwo.com.au)

October 2013

We help organisations
answer the ‘why’ and
‘what’ questions
(before others get stuck into the
‘how’ of implementation)

Step Two Designs (www.steptwo.com.au)

October 2013

What are
intranets mostly
for?
Step Two Designs (www.steptwo.com.au)

October 2013

IT’S ALL ABOUT …

pages, documents,
content types &
metadata
Step Two Designs (www.steptwo.com.au)

October 2013

IT’S ALL ABOUT …

collaboration, team
sites, mysites and
social
Step Two Designs (www.steptwo.com.au)

October 2013

IT’S ALL ABOUT …

forms, workflow &
business processes

Step Two Designs (www.steptwo.com.au)

October 2013

IT’S ALL ABOUT …

(all this and more)

Step Two Designs (www.steptwo.com.au)

October 2013

What makes a
great intranet?
Step Two Designs (www.steptwo.com.au)

October 2013

Five
purposes of
intranets
Content

Collaboration

Step Two Designs (www.steptwo.com.au)

Communication

Culture

Activity

October 2013

CONTENT: deliver usable
and valuable information
Step Two Designs (www.steptwo.com.au)

October 2013

DCMS
Step Two Designs (www.steptwo.com.au)

October 2013

BAT
Step Two Designs (www.steptwo.com.au)

October 2013

Screenshots courtesy of Stockland, Dulux Group, SparkeHelmore& DCSI

Step Two Designs (www.steptwo.com.au)

October 2013

Card sorting
Step Two Designs (www.steptwo.com.au)

October 2013

Tree testing

Step Two Designs (www.steptwo.com.au)

October 2013

At this point,
I’d just ring
someone

Usability testing
Step Two Designs (www.steptwo.com.au)

October 2013

IMF
Step Two Designs (www.steptwo.com.au)

October 2013

Bennett Jones
Step Two Designs (www.steptwo.com.au)

October 2013

Barclays Bank
Step Two Designs (www.steptwo.com.au)

October 2013

COMMUNICATION: deliver
corporate and local news
Step Two Designs (www.steptwo.com.au)

October 2013

News Limited
Step Two Designs (www.steptwo.com.au)

October 2013

Asciano
Step Two Designs (www.steptwo.com.au)

October 2013

Coca-cola Enterprises
Step Two Designs (www.steptwo.com.au)

October 2013

Arup
Step Two Designs (www.steptwo.com.au)

October 2013

COLLABORATION: help staff
work together effectively
Step Two Designs (www.steptwo.com.au)

October 2013

Stockland
Step Two Designs (www.steptwo.com.au)

October 2013

Aurecon
Step Two Designs (www.steptwo.com.au)

October 2013

AMP
Step Two Designs (www.steptwo.com.au)

October 2013

Virgin America
Step Two Designs (www.steptwo.com.au)

October 2013

CULTURE: create beautiful
and engaging intranets
Step Two Designs (www.steptwo.com.au)

October 2013

Kiwibank
Step Two Designs (www.steptwo.com.au)

October 2013

Bupa Australia
Step Two Designs (www.steptwo.com.au)

October 2013

Ausgrid
Step Two Designs (www.steptwo.com.au)

October 2013

ACTIVITY: integrate tasks into
the core of the intranet
Step Two Designs (www.steptwo.com.au)

October 2013

Plant & Food NZ
Step Two Designs (www.steptwo.com.au)

October 2013

FortisBC
Step Two Designs (www.steptwo.com.au)

October 2013

Hansen Yuncken
Step Two Designs (www.steptwo.com.au)

October 2013

Step Two Designs (www.steptwo.com.au)

October 2013

Make your
intranet great
Step Two Designs (www.steptwo.com.au)

October 2013

Content

Communication

Collaboration

Culture

Activity

Step Two Designs (www.steptwo.com.au)

October 2013

Get the right
balance of
functionality
Step Two Designs (www.steptwo.com.au)

October 2013

Create usable
solutions
Step Two Designs (www.steptwo.com.au)

October 2013

And then deliver
business value!
Step Two Designs (www.steptwo.com.au)

October 2013

www.steptwo.com.au/papers
The single largest collection of free intranet resources
in the globe, browse for answers on every topic!
www.steptwo.com.au/subscribe
We publish two new articles every month; sign up for
the monthly newsletter to make sure you don’t miss out
Get in touch
Email: jamesr@steptwo.com.au
Twitter: @s2d_jamesr

Step Two Designs (www.steptwo.com.au)

October 2013

Creating a successful social intranet or enterprise social network isn't just about switching on SharePoint or Yammer, or building 'a Facebook for the business'. Quite the opposite, in fact. This presentation dives into some of the key promises and challenges of deploying successful social intranets and networks, and provides a number of fundamental suggestions to help you see success, derived from 8 years working in this field. Images: Flickr: AmberdeBruin (cover) Bigstockphoto.com Mobile intranet concepts by Step Two Designs and Ful-Vue

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Great (SharePoint) intranets in the modern age

1. Great intranets in the modern age James Robertson, Step Two Designs jamesr@steptwo.com.au // @s2d_jamesr Step Two Designs (www.steptwo.com.au) October 2013

2. Stanley Park (taken yesterday) Step Two Designs (www.steptwo.com.au) October 2013

3. Intranets have been around for a long time Step Two Designs (www.steptwo.com.au) October 2013

4. The reality is, however, that they mostly still suck Step Two Designs (www.steptwo.com.au) October 2013

5. SharePoint brings huge opportunities for intranets Step Two Designs (www.steptwo.com.au) October 2013

6. How do we deliver SharePoint intranets that are truly great? Step Two Designs (www.steptwo.com.au) October 2013

7. store.steptwo.com.au Step Two Designs (www.steptwo.com.au) October 2013

8. We help organisations answer the ‘why’ and ‘what’ questions (before others get stuck into the ‘how’ of implementation) Step Two Designs (www.steptwo.com.au) October 2013

9. What are intranets mostly for? Step Two Designs (www.steptwo.com.au) October 2013

10. IT’S ALL ABOUT … pages, documents, content types & metadata Step Two Designs (www.steptwo.com.au) October 2013

11. IT’S ALL ABOUT … collaboration, team sites, mysites and social Step Two Designs (www.steptwo.com.au) October 2013

12. IT’S ALL ABOUT … forms, workflow & business processes Step Two Designs (www.steptwo.com.au) October 2013

13. IT’S ALL ABOUT … (all this and more) Step Two Designs (www.steptwo.com.au) October 2013

14. What makes a great intranet? Step Two Designs (www.steptwo.com.au) October 2013

15. Five purposes of intranets Content Collaboration Step Two Designs (www.steptwo.com.au) Communication Culture Activity October 2013

16. CONTENT: deliver usable and valuable information Step Two Designs (www.steptwo.com.au) October 2013

17. DCMS Step Two Designs (www.steptwo.com.au) October 2013

18. BAT Step Two Designs (www.steptwo.com.au) October 2013

19. Screenshots courtesy of Stockland, Dulux Group, SparkeHelmore& DCSI Step Two Designs (www.steptwo.com.au) October 2013

20. Card sorting Step Two Designs (www.steptwo.com.au) October 2013

21. Tree testing Step Two Designs (www.steptwo.com.au) October 2013

22. At this point, I’d just ring someone Usability testing Step Two Designs (www.steptwo.com.au) October 2013

23. IMF Step Two Designs (www.steptwo.com.au) October 2013

24. Bennett Jones Step Two Designs (www.steptwo.com.au) October 2013

25. Barclays Bank Step Two Designs (www.steptwo.com.au) October 2013

26. COMMUNICATION: deliver corporate and local news Step Two Designs (www.steptwo.com.au) October 2013

27. News Limited Step Two Designs (www.steptwo.com.au) October 2013

28. IMF Step Two Designs (www.steptwo.com.au) October 2013

29. Asciano Step Two Designs (www.steptwo.com.au) October 2013

30. Coca-cola Enterprises Step Two Designs (www.steptwo.com.au) October 2013

31. Arup Step Two Designs (www.steptwo.com.au) October 2013

32. COLLABORATION: help staff work together effectively Step Two Designs (www.steptwo.com.au) October 2013

33. Stockland Step Two Designs (www.steptwo.com.au) October 2013

34. Stockland Step Two Designs (www.steptwo.com.au) October 2013

35. Stockland Step Two Designs (www.steptwo.com.au) October 2013

36. Aurecon Step Two Designs (www.steptwo.com.au) October 2013

37. AMP Step Two Designs (www.steptwo.com.au) October 2013

38. AMP Step Two Designs (www.steptwo.com.au) October 2013

39. Virgin America Step Two Designs (www.steptwo.com.au) October 2013

40. CULTURE: create beautiful and engaging intranets Step Two Designs (www.steptwo.com.au) October 2013

41. Kiwibank Step Two Designs (www.steptwo.com.au) October 2013

42. Bupa Australia Step Two Designs (www.steptwo.com.au) October 2013

43. Ausgrid Step Two Designs (www.steptwo.com.au) October 2013

44. ACTIVITY: integrate tasks into the core of the intranet Step Two Designs (www.steptwo.com.au) October 2013

45. Plant & Food NZ Step Two Designs (www.steptwo.com.au) October 2013

46. FortisBC Step Two Designs (www.steptwo.com.au) October 2013

47. FortisBC Step Two Designs (www.steptwo.com.au) October 2013

48. FortisBC Step Two Designs (www.steptwo.com.au) October 2013

49. Hansen Yuncken Step Two Designs (www.steptwo.com.au) October 2013

50. Hansen Yuncken Step Two Designs (www.steptwo.com.au) October 2013

51. Hansen Yuncken Step Two Designs (www.steptwo.com.au) October 2013

52. Hansen Yuncken Step Two Designs (www.steptwo.com.au) October 2013

53. Hansen Yuncken Step Two Designs (www.steptwo.com.au) October 2013

54. Hansen Yuncken Step Two Designs (www.steptwo.com.au) October 2013

55. Coca-cola Enterprises Step Two Designs (www.steptwo.com.au) October 2013

56. Step Two Designs (www.steptwo.com.au) October 2013

57. Make your intranet great Step Two Designs (www.steptwo.com.au) October 2013

58. Content Communication Collaboration Culture Activity Step Two Designs (www.steptwo.com.au) October 2013

59. Get the right balance of functionality Step Two Designs (www.steptwo.com.au) October 2013

60. Create usable solutions Step Two Designs (www.steptwo.com.au) October 2013

61. And then deliver business value! Step Two Designs (www.steptwo.com.au) October 2013

62. www.steptwo.com.au/papers The single largest collection of free intranet resources in the globe, browse for answers on every topic! www.steptwo.com.au/subscribe We publish two new articles every month; sign up for the monthly newsletter to make sure you don’t miss out Get in touch Email: jamesr@steptwo.com.au Twitter: @s2d_jamesr Step Two Designs (www.steptwo.com.au) October 2013

Great (SharePoint) intranets in the modern age

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