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Mobility will change how we work


  James Robertson, Step Two Designs

      Email: jamesr@steptwo.com.au
          Twitter: @s2d_jamesr
Step Two Designs (www.steptwo.com.au)   March 2013
Step Two Designs (www.steptwo.com.au)   March 2013
Step Two Designs (www.steptwo.com.au)   March 2013
Step Two Designs (www.steptwo.com.au)   March 2013
Even my postie uncle knows that
                             mobiles will transform how we work

Step Two Designs (www.steptwo.com.au)                       March 2013
Why mobile matters within
     organisations
Most business tools
                                               suck




Step Two Designs (www.steptwo.com.au)                   March 2013
And we make staff unproductive,
                               particularly away from their desks




Step Two Designs (www.steptwo.com.au)                          March 2013
Enterprise mobility benefits all
                                           staff, in or out of offices




Step Two Designs (www.steptwo.com.au)                                March 2013
What does enterprise really mean?
Rethinking processes and tasks
                                                             Apps that are natively mobile,
                      PROCESS                                        as-you-go processes


                                                        Designing for the context of use
                                                        Field environments, user behaviour

                      CONTEXT
                                                       Making use of device capabilities
                                                             GPS, camera, accelerometer

                         DEVICE
                                                  Designing for small screens and touch
                                                                      Responsive design,
                                                                   new interaction models
                         TOUCH
                                        Ensuring staff have access, wherever & whenever
                                                          Modern devices, BYOD policies,
                                                                 wireless-enabled offices
                        ACCESS
                                         www.steptwo.com.au/papers/kmc_mobiledesign



Step Two Designs (www.steptwo.com.au)                                              March 2013
Rethinking processes and tasks
                                                             Apps that are natively mobile,
                                                                     as-you-go processes


                                                        Designing for the context of use
                                                        Field environments, user behaviour



                                                       Making use of device capabilities
                                                             GPS, camera, accelerometer



                                                  Designing for small screens and touch
                                                                      Responsive design,
                                                                   new interaction models


                                        Ensuring staff have access, wherever & whenever
                                                          Modern devices, BYOD policies,
                                                                 wireless-enabled offices
                        ACCESS
                                         www.steptwo.com.au/papers/kmc_mobiledesign



Step Two Designs (www.steptwo.com.au)                                              March 2013
Rethinking processes and tasks
                                                             Apps that are natively mobile,
                                                                     as-you-go processes


                                                        Designing for the context of use
                                                        Field environments, user behaviour



                                                       Making use of device capabilities
                                                             GPS, camera, accelerometer



                                                  Designing for small screens and touch
                                                                      Responsive design,
                                                                   new interaction models
                         TOUCH
                                        Ensuring staff have access, wherever & whenever
                                                          Modern devices, BYOD policies,
                                                                 wireless-enabled offices


                                         www.steptwo.com.au/papers/kmc_mobiledesign



Step Two Designs (www.steptwo.com.au)                                              March 2013
UK Parliament
Step Two Designs (www.steptwo.com.au)   March 2013
UK Parliament
Step Two Designs (www.steptwo.com.au)      March 2013
UK Parliament
Step Two Designs (www.steptwo.com.au)   March 2013
QUT




Step Two Designs (www.steptwo.com.au)         March 2013
QUT
Step Two Designs (www.steptwo.com.au)   March 2013
Department of Human Services
        1280 x 1024

Step Two Designs (www.steptwo.com.au)                                  March 2013
Department of Human Services
         1024 x 768

Step Two Designs (www.steptwo.com.au)                                  March 2013
Department of Human Services



          800 x 600

Step Two Designs (www.steptwo.com.au)                                  March 2013
Department of Human Services




Step Two Designs (www.steptwo.com.au)                                  March 2013
Rethinking processes and tasks
                                                             Apps that are natively mobile,
                                                                     as-you-go processes


                                                        Designing for the context of use
                                                        Field environments, user behaviour



                                                       Making use of device capabilities
                                                             GPS, camera, accelerometer

                         DEVICE
                                                  Designing for small screens and touch
                                                                      Responsive design,
                                                                   new interaction models


                                        Ensuring staff have access, wherever & whenever
                                                          Modern devices, BYOD policies,
                                                                 wireless-enabled offices


                                         www.steptwo.com.au/papers/kmc_mobiledesign



Step Two Designs (www.steptwo.com.au)                                              March 2013
Logan City Council



   Screenshot provided courtesy of BlinkMobile

Step Two Designs (www.steptwo.com.au)                                 March 2013
Logan City Council



   Screenshot provided courtesy of BlinkMobile

Step Two Designs (www.steptwo.com.au)                                 March 2013
Logan City Council



   Screenshot provided courtesy of BlinkMobile

Step Two Designs (www.steptwo.com.au)                                 March 2013
Logan City Council



   Screenshot provided courtesy of BlinkMobile

Step Two Designs (www.steptwo.com.au)                                 March 2013
Photo provided courtesy of BlinkMobile

Step Two Designs (www.steptwo.com.au)       March 2013
Rethinking processes and tasks
                                                             Apps that are natively mobile,
                                                                     as-you-go processes


                                                        Designing for the context of use
                                                        Field environments, user behaviour

                      CONTEXT
                                                       Making use of device capabilities
                                                             GPS, camera, accelerometer



                                                  Designing for small screens and touch
                                                                      Responsive design,
                                                                   new interaction models


                                        Ensuring staff have access, wherever & whenever
                                                          Modern devices, BYOD policies,
                                                                 wireless-enabled offices


                                         www.steptwo.com.au/papers/kmc_mobiledesign



Step Two Designs (www.steptwo.com.au)                                              March 2013
Arup




Step Two Designs (www.steptwo.com.au)          March 2013
Arup




Step Two Designs (www.steptwo.com.au)          March 2013
Arup




Step Two Designs (www.steptwo.com.au)          March 2013
Arup
Step Two Designs (www.steptwo.com.au)          March 2013
Arup




Step Two Designs (www.steptwo.com.au)          March 2013
Arup
Step Two Designs (www.steptwo.com.au)          March 2013
Arup


Step Two Designs (www.steptwo.com.au)          March 2013
Rethinking processes and tasks
                                                             Apps that are natively mobile,
                      PROCESS                                        as-you-go processes


                                                        Designing for the context of use
                                                        Field environments, user behaviour



                                                       Making use of device capabilities
                                                             GPS, camera, accelerometer



                                                  Designing for small screens and touch
                                                                      Responsive design,
                                                                   new interaction models


                                        Ensuring staff have access, wherever & whenever
                                                          Modern devices, BYOD policies,
                                                                 wireless-enabled offices


                                         www.steptwo.com.au/papers/kmc_mobiledesign



Step Two Designs (www.steptwo.com.au)                                              March 2013
Step Two Designs (www.steptwo.com.au)   March 2013
Step Two Designs (www.steptwo.com.au)   March 2013
Step Two Designs (www.steptwo.com.au)   March 2013
Step Two Designs (www.steptwo.com.au)   Judge   March 2013
Judge




Step Two Designs (www.steptwo.com.au)           March 2013
Step Two Designs (www.steptwo.com.au)   March 2013
Step Two Designs (www.steptwo.com.au)   March 2013
Design makes all the difference
Rethinking processes and tasks
                                                             Apps that are natively mobile,
                      PROCESS                                        as-you-go processes


                                                        Designing for the context of use
                                                        Field environments, user behaviour

                      CONTEXT
                                                       Making use of device capabilities
                                                             GPS, camera, accelerometer

                         DEVICE
                                                  Designing for small screens and touch
                                                                      Responsive design,
                                                                   new interaction models
                         TOUCH
                                        Ensuring staff have access, wherever & whenever
                                                          Modern devices, BYOD policies,
                                                                 wireless-enabled offices
                        ACCESS
                                         www.steptwo.com.au/papers/kmc_mobiledesign



Step Two Designs (www.steptwo.com.au)                                              March 2013
We weren’t able to design great
           corporate systems

Step Two Designs (www.steptwo.com.au)   March 2013
Enterprise mobility gives us a second
       chance to deliver great design

Step Two Designs (www.steptwo.com.au)       March 2013
There is a whole orchard of
                                        low-hanging fruit – start picking!




Step Two Designs (www.steptwo.com.au)                                 March 2013
2013Intranet Innovation Awards



            For full details on how to enter:
            www.steptwo.com.au/iia


            Entries will open in April, win a lovely
            glass trophy!
Step Two Designs (www.steptwo.com.au)                    March 2013
Let the revolution begin!

Step Two Designs (www.steptwo.com.au)                          March 2013
James Robertson, Step Two Designs

        Email: jamesr@steptwo.com.au
        Twitter: @s2d_jamesr
        Website: www.steptwo.com.au
        Blog:
         www.steptwo.com.au/columntwo
        Articles:
         www.steptwo.com.au/subscribe




Step Two Designs (www.steptwo.com.au)   March 2013

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Mobility will change how we work

  • 1. Mobility will change how we work James Robertson, Step Two Designs Email: jamesr@steptwo.com.au Twitter: @s2d_jamesr
  • 2. Step Two Designs (www.steptwo.com.au) March 2013
  • 3. Step Two Designs (www.steptwo.com.au) March 2013
  • 4. Step Two Designs (www.steptwo.com.au) March 2013
  • 5. Step Two Designs (www.steptwo.com.au) March 2013
  • 6. Even my postie uncle knows that mobiles will transform how we work Step Two Designs (www.steptwo.com.au) March 2013
  • 7. Why mobile matters within organisations
  • 8. Most business tools suck Step Two Designs (www.steptwo.com.au) March 2013
  • 9. And we make staff unproductive, particularly away from their desks Step Two Designs (www.steptwo.com.au) March 2013
  • 10. Enterprise mobility benefits all staff, in or out of offices Step Two Designs (www.steptwo.com.au) March 2013
  • 11. What does enterprise really mean?
  • 12. Rethinking processes and tasks Apps that are natively mobile, PROCESS as-you-go processes Designing for the context of use Field environments, user behaviour CONTEXT Making use of device capabilities GPS, camera, accelerometer DEVICE Designing for small screens and touch Responsive design, new interaction models TOUCH Ensuring staff have access, wherever & whenever Modern devices, BYOD policies, wireless-enabled offices ACCESS www.steptwo.com.au/papers/kmc_mobiledesign Step Two Designs (www.steptwo.com.au) March 2013
  • 13. Rethinking processes and tasks Apps that are natively mobile, as-you-go processes Designing for the context of use Field environments, user behaviour Making use of device capabilities GPS, camera, accelerometer Designing for small screens and touch Responsive design, new interaction models Ensuring staff have access, wherever & whenever Modern devices, BYOD policies, wireless-enabled offices ACCESS www.steptwo.com.au/papers/kmc_mobiledesign Step Two Designs (www.steptwo.com.au) March 2013
  • 14. Rethinking processes and tasks Apps that are natively mobile, as-you-go processes Designing for the context of use Field environments, user behaviour Making use of device capabilities GPS, camera, accelerometer Designing for small screens and touch Responsive design, new interaction models TOUCH Ensuring staff have access, wherever & whenever Modern devices, BYOD policies, wireless-enabled offices www.steptwo.com.au/papers/kmc_mobiledesign Step Two Designs (www.steptwo.com.au) March 2013
  • 15. UK Parliament Step Two Designs (www.steptwo.com.au) March 2013
  • 16. UK Parliament Step Two Designs (www.steptwo.com.au) March 2013
  • 17. UK Parliament Step Two Designs (www.steptwo.com.au) March 2013
  • 18. QUT Step Two Designs (www.steptwo.com.au) March 2013
  • 19. QUT Step Two Designs (www.steptwo.com.au) March 2013
  • 20. Department of Human Services 1280 x 1024 Step Two Designs (www.steptwo.com.au) March 2013
  • 21. Department of Human Services 1024 x 768 Step Two Designs (www.steptwo.com.au) March 2013
  • 22. Department of Human Services 800 x 600 Step Two Designs (www.steptwo.com.au) March 2013
  • 23. Department of Human Services Step Two Designs (www.steptwo.com.au) March 2013
  • 24. Rethinking processes and tasks Apps that are natively mobile, as-you-go processes Designing for the context of use Field environments, user behaviour Making use of device capabilities GPS, camera, accelerometer DEVICE Designing for small screens and touch Responsive design, new interaction models Ensuring staff have access, wherever & whenever Modern devices, BYOD policies, wireless-enabled offices www.steptwo.com.au/papers/kmc_mobiledesign Step Two Designs (www.steptwo.com.au) March 2013
  • 25. Logan City Council Screenshot provided courtesy of BlinkMobile Step Two Designs (www.steptwo.com.au) March 2013
  • 26. Logan City Council Screenshot provided courtesy of BlinkMobile Step Two Designs (www.steptwo.com.au) March 2013
  • 27. Logan City Council Screenshot provided courtesy of BlinkMobile Step Two Designs (www.steptwo.com.au) March 2013
  • 28. Logan City Council Screenshot provided courtesy of BlinkMobile Step Two Designs (www.steptwo.com.au) March 2013
  • 29. Photo provided courtesy of BlinkMobile Step Two Designs (www.steptwo.com.au) March 2013
  • 30. Rethinking processes and tasks Apps that are natively mobile, as-you-go processes Designing for the context of use Field environments, user behaviour CONTEXT Making use of device capabilities GPS, camera, accelerometer Designing for small screens and touch Responsive design, new interaction models Ensuring staff have access, wherever & whenever Modern devices, BYOD policies, wireless-enabled offices www.steptwo.com.au/papers/kmc_mobiledesign Step Two Designs (www.steptwo.com.au) March 2013
  • 31. Arup Step Two Designs (www.steptwo.com.au) March 2013
  • 32. Arup Step Two Designs (www.steptwo.com.au) March 2013
  • 33. Arup Step Two Designs (www.steptwo.com.au) March 2013
  • 34. Arup Step Two Designs (www.steptwo.com.au) March 2013
  • 35. Arup Step Two Designs (www.steptwo.com.au) March 2013
  • 36. Arup Step Two Designs (www.steptwo.com.au) March 2013
  • 37. Arup Step Two Designs (www.steptwo.com.au) March 2013
  • 38. Rethinking processes and tasks Apps that are natively mobile, PROCESS as-you-go processes Designing for the context of use Field environments, user behaviour Making use of device capabilities GPS, camera, accelerometer Designing for small screens and touch Responsive design, new interaction models Ensuring staff have access, wherever & whenever Modern devices, BYOD policies, wireless-enabled offices www.steptwo.com.au/papers/kmc_mobiledesign Step Two Designs (www.steptwo.com.au) March 2013
  • 39. Step Two Designs (www.steptwo.com.au) March 2013
  • 40. Step Two Designs (www.steptwo.com.au) March 2013
  • 41. Step Two Designs (www.steptwo.com.au) March 2013
  • 42. Step Two Designs (www.steptwo.com.au) Judge March 2013
  • 43. Judge Step Two Designs (www.steptwo.com.au) March 2013
  • 44. Step Two Designs (www.steptwo.com.au) March 2013
  • 45. Step Two Designs (www.steptwo.com.au) March 2013
  • 46. Design makes all the difference
  • 47. Rethinking processes and tasks Apps that are natively mobile, PROCESS as-you-go processes Designing for the context of use Field environments, user behaviour CONTEXT Making use of device capabilities GPS, camera, accelerometer DEVICE Designing for small screens and touch Responsive design, new interaction models TOUCH Ensuring staff have access, wherever & whenever Modern devices, BYOD policies, wireless-enabled offices ACCESS www.steptwo.com.au/papers/kmc_mobiledesign Step Two Designs (www.steptwo.com.au) March 2013
  • 48. We weren’t able to design great corporate systems Step Two Designs (www.steptwo.com.au) March 2013
  • 49. Enterprise mobility gives us a second chance to deliver great design Step Two Designs (www.steptwo.com.au) March 2013
  • 50. There is a whole orchard of low-hanging fruit – start picking! Step Two Designs (www.steptwo.com.au) March 2013
  • 51. 2013Intranet Innovation Awards For full details on how to enter: www.steptwo.com.au/iia Entries will open in April, win a lovely glass trophy! Step Two Designs (www.steptwo.com.au) March 2013
  • 52. Let the revolution begin! Step Two Designs (www.steptwo.com.au) March 2013
  • 53. James Robertson, Step Two Designs  Email: jamesr@steptwo.com.au  Twitter: @s2d_jamesr  Website: www.steptwo.com.au  Blog: www.steptwo.com.au/columntwo  Articles: www.steptwo.com.au/subscribe Step Two Designs (www.steptwo.com.au) March 2013