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Review
           Diffusion of Innovations

  Diffusion is the process by which an
 innovation
 _________ is communicated through
certain _____________ channels over a
         communication _______
period of time among the members of a
          ____
             _____ system
              social ______.
Review
         Pace of Diffusion Process
     Relative advantage
       Compatibility
 An innovation is perceived as difficult
        to use and understand
          Trialability
         Observability
Diffusion of Innovations
Innovation-Decision Process



                Huynh Minh Ngoc – s3311659
              Nguyen Cong Thanh – s3309949
                      Le Ha Ai Vi – s3296952
Contents
Review
Innovation-Decision Process
Case study
Applications
Activity
Innovation – Decision process
Five stages:
1. Knowledge
2. Persuasion
3. Decision
4. Implementation
5. Confirmation
Innovation-Decision process
                      WINTER
“The process through which an individual (or
                    Template
other decision-making unit) passes
(1)from first knowledge of an innovation,
(2)to forming an attitude toward the innovation,
(3)to a decision to adopt or reject,
(4)to implementation of the new idea,
(5)and to confirmation of this decision”.


      (Rogers 1995)
Prior conditions:
 Previous practice            Innovation-Decision Process
 Felt needs/problems
 Innovativeness
 Norms of the social system

                       Communication Channels

    1                  2               3             4               5
Knowledge          Persuasion       Decision   Implementation   Confirmation
Innovation-Decision process
                                   Knowledge
- Occurs when an individual learns of the innovation’s
existence and gains some understanding of how it functions.
- Mental activity is mainly cognitive (Rogers 1995).
- Use mass media channels as means (Haider and Kreps 2004).

- Three individual generalizations:
Socioeconomic status
Personality variables
Communication behaviors



                            Figure 1. Reproduced from: childbehaviorsolution 2012
Innovation-Decision process
                       Persuasion
- Occurs when an individual forms a
favorable or unfavorable attitude toward
the innovation.
- Five attributes of the innovation affecting
its rate of diffusion: relative advantage,
compatibility and so on.
- Mainly based on feelings
- Focus on interpersonal channels
Innovation-Decision process
                                   Decision
 - Occurs when an individual engages in activities that lead to a
 choice to adopt or reject the innovation.

 Adoption: make use of an innovation as the best course of
 action available.
 Rejection: not to adopt an innovation.
 Active rejection: considering and trying the innovation out on
 a limited basis, then deciding not to adopt.
 Passive rejection (non-adoption): consists of never really
 considering the use of the innovation.
                                                 (Rogers 1995)
Innovation-Decision process
                 Implementation
 - Occurs when an
 individual utilizes an
 innovation.
 - However, the degree
 of uncertainty about
 the expected               Figure 2. Reproduced from: Certified Green Business 2012

 consequences of an
 innovation still exists.
Innovation-Decision process
                          Confirmation
                 WINTER
- Occurs when individuals seek reinforcement
                   Template
to the decision that they have already made or
reverses a previous decision to adopt or reject
the innovation if exposed to conflicting
messages about the innovation.
- Whether the final choice is adoption or
rejection, it will be a long term effect.
CASE STUDY: DIFFUSION OF
  HYBRID SEED CORN IN
       IOWA, USA
Background

-Hybrid seed corn: Introduced to Iowa farmers in 1928 and remained
as one of the most important new agricultural technologies.

-Characteristics:
         . Increased productivity by 20%.
         . Suitable for mechanical corn pickers -> Reduced the need for a
large number of farmers to harvest the corp.
         . More drought-resistant.
Figure 3. Reproduced from Urban Farmer 2012   Figure 4. Reproduced from Urban Farmer 2011




                                                                 (Rogers 2003)
Background

- In 1941, Ryan and Gross investigated on the diffusion of hybrid
seed corn in the area. In general, their findings suggested that
             (a) The diffusion process took 12 years to reach widespread
diffusion.
        (b) The average farmer needed 7 years to progress from initial
awareness of the innovation to full-scale adoption.


- Specifically, a qualitative research was conducted in 2 communities
in Iowa and a total of 259 famers were interviewed to understand
farmers’ decision to adopt the hybrid seed corn.
 Most farmer-respondents recognized that they went through a
series of stages.


                                                            (Rogers 2003)
Innovation-Decision process
                                     Knowledge
-Salesmen from the seed corn company introduced the innovation to
Iowa farmers.


- Influencing factors:
      Socioeconomic characteristics: The seed lost it hybrid vigor after
      the first generation -> required annual purchase -> costed quite
      amount of money given the Depression context.
      Previous practice: Previously, farmers had selected the best-
      looking corn plants to use as seed for the following years -> the
      adoption of hybrid corn meant an important change in the corn-
      growing behavior.
       Obstructed knowledge-gaining process.
       Slowed down the diffusion process as a whole.
                                  (Rogers, Singhal & Quinlan 2009)
Innovation-Decision process
                                     Persuasion
-Iowa farmers mentally applied the new idea to their present or an
anticipated future situation before deciding whether or not to try it.


- However, like any innovation, hybrid seed corn carried some
degree of uncertainty.
 Sought social reinforcement for their attitude toward the
innovation by referring to the neighbors .
 The neighbor gave meaning to the innovation, leading to the
forming of positive attitude and persuasion.




                                 (Rogers, Singhal & Quinlan 2009)
Innovation-Decision process
                                       Decision
 -The small-scale trial is often an important part of the decision to
 adopt.



 -In 1930s, the seed corn salesmen gave a small bag of the new seed,
 which was enough to plant about an acre of corn, to Iowa farmers
 entering the decision stage.
  A large enough trial to convince the farmer to adopt the new idea
 on all of his corn acreage in the next few years.




                                 (Rogers, Singhal & Quinlan 2009)
Innovation-Decision process
                             Implementation
 - Implementation usually follows the decision stage rather directly.
  With such facilitations from the seed corn company, the
 famers-respondents trialed the seed corn.




                                (Rogers, Singhal & Quinlan 2009)
Innovation-Decision process
                                       Confirmation
                         WINTER
- Innovators and early adopters were more likely to positively confirm
their decision to implement the innovation than later adopters, meaning
                            Template
that the rate of adoption was faster. (Rogers, Singhal & Quinlan 2009)




                                        Figure 5. Reproduced from Rogers 2003
Activity
Explain the popularity of The Voice using
Innovation – Decision Process




            Figure 6. Reproduced from Hoang Lan 2012
Applications of DOI theory
An overarching, theoretical framework that have
wide applicability              (Horsky & Simon 1983).


Advertising
Fashion
Technology
Health Care
Agriculture
Culture
                           Figure 7. Reproduced from Innovation Group 2012
Key terms
•Diffusion is the process by which an innovation is
communicated through certain communication
channels over a period of time among the members of
a social system.
•Innovation-decision process: knowledge 
persuasion  decision  implementation  confirmation.

•5 attributes: relative advantages, compatibility,
complexity, trialiability, observability

•Adopter categories: innovators, early adopter, early
majority, late majority, laggard

•S-curve
References
Certified Green Business 2012, ‘Certification Process’, image, Certified Green
Business , viewed 1 August 2012, <http://www.smcsbdcgreen.org/certification-
process/>.
Childbehaviorsolusion 2012, ‘Control TV watching children’, image, blogspot, viewed
1 August 2012, <http://childbehaviorsolution.blogspot.com/2012/01/tv-
watching.html>.
Horsky, D & Simon, LS 1983, ‘Advertising and the diffusion of new products’,
Marketing Science, vol.2, no.1, pp. 1-17.
Hoang Lan 2012, ‘The Voice cua Vietnam chinh thuc khoi dong’ (The Voice Vietnam
officially runs), image, Hanoimoi, viewed 2 August 2012,
<http://hanoimoi.com.vn/newsdetail/Giai-tri/541668/the-voice-cua-viet-nam-chinh-
thuc-khoi-dong.htm>.
Innovation Group 2012, ‘Innovation Crisis’, image, InnovationGroup, viewed 1 August
2012, < http://innovate.ucsb.edu/ >.
Oklahoma Farm Report 2011, ‘Corn growing’, image, Oklahomafarmreport, viewed 2
August 2012,
<http://oklahomafarmreport.com/wire/news/2011/08/media/02223_cornGrowing.j
pg>.
References
Rogers, EM 1995, ‘The Innovation-Decision Process’, Diffusion of Innovations, 4th edn,
The Free Press, New York, pp. 161-203.
Stacks, D & Salwen, M (eds) 2009, An integrated approach to communication theory
and research, 2nd edn, Lawrence Erlbaum Associates, Mahwah.
Urban Farmer 2012, ‘Hybrid corn seed’, image, llnwd, viewed 2 August 2012,
<http://imavex.vo.llnwd.net/o18/clients/urbanfarm/images/Corn/Bodacious_Corn.jp
g>.

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Innovation-Decision Process presentation

  • 1. Review Diffusion of Innovations Diffusion is the process by which an innovation _________ is communicated through certain _____________ channels over a communication _______ period of time among the members of a ____ _____ system social ______.
  • 2. Review Pace of Diffusion Process Relative advantage Compatibility An innovation is perceived as difficult to use and understand Trialability Observability
  • 3. Diffusion of Innovations Innovation-Decision Process Huynh Minh Ngoc – s3311659 Nguyen Cong Thanh – s3309949 Le Ha Ai Vi – s3296952
  • 5. Innovation – Decision process Five stages: 1. Knowledge 2. Persuasion 3. Decision 4. Implementation 5. Confirmation
  • 6. Innovation-Decision process WINTER “The process through which an individual (or Template other decision-making unit) passes (1)from first knowledge of an innovation, (2)to forming an attitude toward the innovation, (3)to a decision to adopt or reject, (4)to implementation of the new idea, (5)and to confirmation of this decision”. (Rogers 1995)
  • 7. Prior conditions:  Previous practice Innovation-Decision Process  Felt needs/problems  Innovativeness  Norms of the social system Communication Channels 1 2 3 4 5 Knowledge Persuasion Decision Implementation Confirmation
  • 8. Innovation-Decision process Knowledge - Occurs when an individual learns of the innovation’s existence and gains some understanding of how it functions. - Mental activity is mainly cognitive (Rogers 1995). - Use mass media channels as means (Haider and Kreps 2004). - Three individual generalizations: Socioeconomic status Personality variables Communication behaviors Figure 1. Reproduced from: childbehaviorsolution 2012
  • 9. Innovation-Decision process Persuasion - Occurs when an individual forms a favorable or unfavorable attitude toward the innovation. - Five attributes of the innovation affecting its rate of diffusion: relative advantage, compatibility and so on. - Mainly based on feelings - Focus on interpersonal channels
  • 10. Innovation-Decision process Decision - Occurs when an individual engages in activities that lead to a choice to adopt or reject the innovation. Adoption: make use of an innovation as the best course of action available. Rejection: not to adopt an innovation. Active rejection: considering and trying the innovation out on a limited basis, then deciding not to adopt. Passive rejection (non-adoption): consists of never really considering the use of the innovation. (Rogers 1995)
  • 11. Innovation-Decision process Implementation - Occurs when an individual utilizes an innovation. - However, the degree of uncertainty about the expected Figure 2. Reproduced from: Certified Green Business 2012 consequences of an innovation still exists.
  • 12. Innovation-Decision process Confirmation WINTER - Occurs when individuals seek reinforcement Template to the decision that they have already made or reverses a previous decision to adopt or reject the innovation if exposed to conflicting messages about the innovation. - Whether the final choice is adoption or rejection, it will be a long term effect.
  • 13. CASE STUDY: DIFFUSION OF HYBRID SEED CORN IN IOWA, USA
  • 14. Background -Hybrid seed corn: Introduced to Iowa farmers in 1928 and remained as one of the most important new agricultural technologies. -Characteristics: . Increased productivity by 20%. . Suitable for mechanical corn pickers -> Reduced the need for a large number of farmers to harvest the corp. . More drought-resistant. Figure 3. Reproduced from Urban Farmer 2012 Figure 4. Reproduced from Urban Farmer 2011 (Rogers 2003)
  • 15. Background - In 1941, Ryan and Gross investigated on the diffusion of hybrid seed corn in the area. In general, their findings suggested that (a) The diffusion process took 12 years to reach widespread diffusion. (b) The average farmer needed 7 years to progress from initial awareness of the innovation to full-scale adoption. - Specifically, a qualitative research was conducted in 2 communities in Iowa and a total of 259 famers were interviewed to understand farmers’ decision to adopt the hybrid seed corn.  Most farmer-respondents recognized that they went through a series of stages. (Rogers 2003)
  • 16. Innovation-Decision process Knowledge -Salesmen from the seed corn company introduced the innovation to Iowa farmers. - Influencing factors: Socioeconomic characteristics: The seed lost it hybrid vigor after the first generation -> required annual purchase -> costed quite amount of money given the Depression context. Previous practice: Previously, farmers had selected the best- looking corn plants to use as seed for the following years -> the adoption of hybrid corn meant an important change in the corn- growing behavior.  Obstructed knowledge-gaining process.  Slowed down the diffusion process as a whole. (Rogers, Singhal & Quinlan 2009)
  • 17. Innovation-Decision process Persuasion -Iowa farmers mentally applied the new idea to their present or an anticipated future situation before deciding whether or not to try it. - However, like any innovation, hybrid seed corn carried some degree of uncertainty.  Sought social reinforcement for their attitude toward the innovation by referring to the neighbors .  The neighbor gave meaning to the innovation, leading to the forming of positive attitude and persuasion. (Rogers, Singhal & Quinlan 2009)
  • 18. Innovation-Decision process Decision -The small-scale trial is often an important part of the decision to adopt. -In 1930s, the seed corn salesmen gave a small bag of the new seed, which was enough to plant about an acre of corn, to Iowa farmers entering the decision stage.  A large enough trial to convince the farmer to adopt the new idea on all of his corn acreage in the next few years. (Rogers, Singhal & Quinlan 2009)
  • 19. Innovation-Decision process Implementation - Implementation usually follows the decision stage rather directly.  With such facilitations from the seed corn company, the famers-respondents trialed the seed corn. (Rogers, Singhal & Quinlan 2009)
  • 20. Innovation-Decision process Confirmation WINTER - Innovators and early adopters were more likely to positively confirm their decision to implement the innovation than later adopters, meaning Template that the rate of adoption was faster. (Rogers, Singhal & Quinlan 2009) Figure 5. Reproduced from Rogers 2003
  • 21. Activity Explain the popularity of The Voice using Innovation – Decision Process Figure 6. Reproduced from Hoang Lan 2012
  • 22. Applications of DOI theory An overarching, theoretical framework that have wide applicability (Horsky & Simon 1983). Advertising Fashion Technology Health Care Agriculture Culture Figure 7. Reproduced from Innovation Group 2012
  • 23. Key terms •Diffusion is the process by which an innovation is communicated through certain communication channels over a period of time among the members of a social system. •Innovation-decision process: knowledge  persuasion  decision  implementation  confirmation. •5 attributes: relative advantages, compatibility, complexity, trialiability, observability •Adopter categories: innovators, early adopter, early majority, late majority, laggard •S-curve
  • 24. References Certified Green Business 2012, ‘Certification Process’, image, Certified Green Business , viewed 1 August 2012, <http://www.smcsbdcgreen.org/certification- process/>. Childbehaviorsolusion 2012, ‘Control TV watching children’, image, blogspot, viewed 1 August 2012, <http://childbehaviorsolution.blogspot.com/2012/01/tv- watching.html>. Horsky, D & Simon, LS 1983, ‘Advertising and the diffusion of new products’, Marketing Science, vol.2, no.1, pp. 1-17. Hoang Lan 2012, ‘The Voice cua Vietnam chinh thuc khoi dong’ (The Voice Vietnam officially runs), image, Hanoimoi, viewed 2 August 2012, <http://hanoimoi.com.vn/newsdetail/Giai-tri/541668/the-voice-cua-viet-nam-chinh- thuc-khoi-dong.htm>. Innovation Group 2012, ‘Innovation Crisis’, image, InnovationGroup, viewed 1 August 2012, < http://innovate.ucsb.edu/ >. Oklahoma Farm Report 2011, ‘Corn growing’, image, Oklahomafarmreport, viewed 2 August 2012, <http://oklahomafarmreport.com/wire/news/2011/08/media/02223_cornGrowing.j pg>.
  • 25. References Rogers, EM 1995, ‘The Innovation-Decision Process’, Diffusion of Innovations, 4th edn, The Free Press, New York, pp. 161-203. Stacks, D & Salwen, M (eds) 2009, An integrated approach to communication theory and research, 2nd edn, Lawrence Erlbaum Associates, Mahwah. Urban Farmer 2012, ‘Hybrid corn seed’, image, llnwd, viewed 2 August 2012, <http://imavex.vo.llnwd.net/o18/clients/urbanfarm/images/Corn/Bodacious_Corn.jp g>.