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NPCA Innovation Series - Final Report
The Innovation Series was a project at NPCA that hosted sessions to encourage learning, sharing, and collaboration across departments. It included 1.5 hour speaker sessions followed by online discussion forums. Over 100 staff members representing all departments attended the 6 sessions. Survey results found that attendees found the concepts very useful and effective at inspiring new ways of thinking. Lessons learned included using technology to better connect remote staff. Moving forward, new project ideas are proposed like continuing the series, hosting lunch hacks, quarterly workshops, and an annual nonprofit TED conference to bring in speakers.
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NPCA Innovation Series - Final Report
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- 2. What is the InnovationSeries? 1
- 3. GOAL: To createa space to learn, share and collaborate across departments and disciplines
- 4. How did wedo this? 1 hour 30 min. 24/7 + +
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- 11. David Sibbet CEO, TheGrove Consultants
- 12. Charles Maynard Former ExecutiveDirector, Friends of the Smokies Expert Storyteller
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- 14. Remember this? 1 hour30 min. 24/7 + +
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- 18. Measuring Outcomes 41 Averagesurvey response rate
- 19. Total Reach 60 100 Totalnumber of unique attendees Approx. percentage of NPCA reached
- 20. Attendees by Department 3% 12% 14% 9% 13% 2% 7% 2% 1% 8% 1% 28% Accounting Communications CPM CPR Development Executive Gov'tAffairs HR IT Membership Operations Reg Ops
- 21. Attendees by JobLevel
- 22. Attendees by Session 29 39 26 42 36 29 39 010 20 30 40 50 Brainstorm Session 1 Session 2 Session 3 Session 4 Session 5 Session 6 Attendees at Sessions Charles Maynard Lisa Bodell Langdon Morris Lily Liu
- 23. Distribution of Attendeesby Session 0 1 2 3 4 5 6 7 8 9 10 11 12 Brainstorm Session 1 Session 2 Session 3 Session 4 Session 5 Session 6
- 24. Distribution of Attendeesby Job Level 0 1 2 3 4 5 6 7 8 9 10 11 12 Intern N-2 E-1 E-2 E-3 E-4 E-5 E-6 E-7 Brainstorm Session 1 Session 2 Session 3 Session 4 Session 5 Session 6
- 25. How likely areyou to use any of the concepts, tips or tools from this session in your work? 72% Very likely to likely
- 26. How useful toyour job was the information presented? 75% Very likely to likely
- 27. How effective wasthe speaker in delivering the presentation? 80% Effective to very effective
- 28. Did the speakeradequately answer all of your questions? 94% Yes
- 29. Please rate thelength of the presentation component to this session. 60% Just right
- 30. Please rate thelength of the brainstorming/discussion component to this session. 52% Want more time for group engagement!29% Just right
- 31. Words from Staff “Thanksfor pushing forth with this effort. I thought something like this would keep me away from my work, but as I approached my desk with new drive after the session, I realized the session fed me brain activity and inspired me to look at the "problem" I faced differently.”
- 32. Main Compliments Outside speakers gratefulfor outside perspective
- 33. Main Compliments Engagement having atime & space to brainstorm | talking to people from different department
- 34. Main Compliments More open tochange, new ideas, new ways of thinking
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- 36. Lessons Learned Use techto connect be extra attentive to folks in the field | separate facilitator | detailed instructions
- 37. Lessons Learned Get physical! Makepeople work | have markers, flip charts, objects to inspire creativity Liz wisdom: props aren’t just for creepy magicians
- 38. Leverage Points Know yourtech Summon your inner geek or find a geek to help you (Sara was our geek)
- 39. Leverage Points Use video Webought, let’s use it cool projects | summits employee engagement | media | do a training
- 40. Leverage Points Use oursite Expand it to be NPCA’s innovation hub | put staff videos & presentations on the YouTube site
- 41. New Project Ideas Parcelout & stack series concepts to create new projects
- 42. + ExpandCurrent continue toupdate &send emails (i.e. “biz library”) | populate with videos of “cool projects” etc. from annual ®. meetings innovation staff awards w/ profiles | push out on npca website
- 43. + HacksLunch bring your problemand your lunch | the innovation team will help you brainstorm through your conundrum | 1xmonth
- 44. Quarterly Workshops new projectteam surveys organization tofind a “problem” attendees workshop problem tofind “solution” – rapid prototyping facilitated by a hot shot |uses framework from innovation series
- 45. Innovation Trainings go deepon an specific aspect of innovation | special session for e-team only 1 or 2 per year (1 @annual retreat) |use a past speaker as trainer
- 46. Our big, crazyidea…. NONPROFIT “TED” partner w/other nonprofits to bring in big speakers |1 xyear focus on applying innovative concepts in the nonprofit space | doubles as a marketing campaign &ally development venture
Editor's Notes
- #6 Before I dive into what we’ve done so far and where we’re going, I wanted to give a bit a history as to how this idea came about. The idea originally came from Google – they do this great series called “Google Tech Talks” – which actually have little to do with technology most of the time. They’re lunchtime talks where they bring in an outside speaker who’s an expert in their field- from biochemistry to meditation…
- #7 And they do this because they want to give folks a fresh perspective. And that’s because we know that one of the key tenants of innovation is to constantly be searching for outside perspectives – to jump into different fishbowls. Which is why we bring in outside speakers. And also why we have brainstorming sessions with diverse groups – so that people can hear the perspectives of colleagues outside of their department and/or team.
- #9 We’ve had 4 sessions so far (briefly go over each session and what it covered)
- #16 Go over online components, talk about how we’re building them, etc.
- #33 Need to continue to work out technology bugs with engaging remote staff (i.e. technical difficulties)Lack of a strong leadership presenceSome suggestions on scheduling
- #34 Need to continue to work out technology bugs with engaging remote staff (i.e. technical difficulties)Lack of a strong leadership presenceSome suggestions on scheduling
- #35 Need to continue to work out technology bugs with engaging remote staff (i.e. technical difficulties)Lack of a strong leadership presenceSome suggestions on scheduling
- #43 Develop an ongoing “NPCA innovation archive” to capture and compile innovative projects/approaches at NPCA and elsewhere (that can be stored on Parkpoint) and be used to inform each other of new ways of thinking and new possibilities about how to apply these new ideas. A great example of meaningful content that could be captured to add to the NPCA Innovation Archive would be to videotape the “Cool Projects” and “Cool Parks” presentations that are developed for Annual and Regional Meetings. This resource would be a terrific tool to share innovative approaches that NPCA staff members are using to achieve their program or departmental goals and give ideas that we can learn from and apply to our own work.