Information technology and consumer behavior
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Information technology has significantly impacted consumer behavior through e-commerce, online banking, mobile commerce, ticketing, and e-learning. IT allows consumers to research, purchase, and access products and services online conveniently. Some benefits to consumers include 24/7 access, lower costs, discounts, and reduced environmental impact. However, issues also exist such as lack of security, reliability concerns, inability to see physical products, and potential health issues from excessive screen time.
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1) Information technology refers to the use of computers and telecommunications to store, retrieve, transmit and manipulate data.
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Define e-commerce and describe how it differs from e-business.
Solution
Electronic commerce, commonly written as e-commerce, is the trading or facilitation of trading
in products or services using computer networks, such as the Internet. Electronic commerce
draws on technologies such as mobile commerce, electronic funds transfer, supply chain
management, Internet marketing, online transaction processing, electronic data interchange
(EDI), inventory management systems, and automated data collection systems. Modern
electronic commerce typically uses the World Wide Web for at least one part of the transaction\'s
life cycle, although it may also use other technologies such as e-mail.
E-commerce businesses may employ some or all of the following:
E-Commerce Definition
E-commerce is “any transaction completed over a computer-mediated network that involves the
transfer of ownership or rights to use goods and services,” defines the U.S. Census Bureau.
Transactions aren\'t required to have a price and include both sales and items like free
downloads. E-commerce includes transactions made on the internet, Intranet, Extranet, World
Wide Web, by email and even by fax.
E-Business Definition
E-business is broader than e-commerce; including the transaction based e-commerce businesses
and those who run traditionally but cater to online activities as well. An e-business can run any
portion of its internal processes online, including inventory management, risk management,
finance, human resources. For a business to be e-commerce and e-business, it must both sell
products online and handle other company activities or additional sales offline.
E-Commerce Types
E-commerce branches into two major groups: online purchasing and online shopping. Online
purchasing businesses offer customers the ability to find information, place orders, request
quotes or prices and submit purchase orders. Online shopping businesses provide information
about products so that consumers can make a decision whether or not to purchase a product.
Many e-commerce businesses practice online shopping and purchasing strategies to assemble an
online store.
E-Business Types And Strategy
According to E-business at Ohio State University, “E-business can work for any business
because it involves the whole business cycle from production, procurement, distribution, sales,
payment, fulfillment, restocking and marketing.” Business strategy is complicated, as it involves
four directions of planning: vertically, laterally, horizontally and downward. Vertical planning
coordinates website front and back-end systems and horizontal planning coordinates e-commerce
with customer relationships, supply-chain management and resource planning. Laterally, you
must manage customers, business partners and suppliers while at the same time integrating new
technologies and business processes downward through the organization..
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Virtualization allows more efficient use of computing resources and has increased flexibility and utilization rates since the 1960s. Mobile computing enables portable devices to work properly regardless of location. Social networking has become an important part of modern life for communicating with friends and family over distances. The World Wide Web provides easy global access to vast amounts of online information through interconnected web pages. However, cyber attacks like viruses and worms threaten information security, so users must take precautions like regularly changing passwords and using antivirus software. Outsourcing work to other countries with lower costs has become common and creates new jobs and economic opportunities internationally.
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This document summarizes a study on the effectiveness of e-commerce implementation in developing countries, using Jordan as a case study. The study aims to analyze factors affecting consumer online purchasing trends in Jordan and identify opportunities and risks of e-commerce. A survey was conducted with 177 participants in Jordan. The findings show that quality, price and global access are driving e-commerce's importance. However, the study also sought to identify other key factors for e-commerce success, such as product quality, security of payments, and the sufficiency of consumer protection laws.
E commerce
E-commerce began in the 1940s but grew with the development of electronic data interchange (EDI) in the 1970s-1990s. EDI allowed structured transmission of documents between organizations via private networks but was expensive. The growth of the internet reduced costs and allowed e-commerce to develop further by enabling online ordering, marketing, and purchases. E-commerce provides benefits such as lower costs, increased market access, and customization but also poses challenges around security, technology changes, and business model innovation.
Unit 1 a
This document provides an overview of e-business and e-commerce. It defines e-business as the digital enablement of transactions and processes within a firm using information systems under the firm's control. E-business applications primarily involve applying digital technologies to internal business processes. E-commerce refers specifically to commercial activities involving an exchange of value over the internet. The document outlines different types of e-business models including business-to-consumer, business-to-business, and consumer-to-consumer, as well as technology-based models like peer-to-peer and mobile commerce. It also discusses the benefits, limitations, and key aspects of e-business and e-commerce.
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Electronic commerce involves business activities conducted using electronic data transmission over the internet. It can include online shopping but also encompasses other activities like marketing, sales, payment and fulfillment. E-commerce is a subset of e-business, which also includes internal business processes. The key benefits of e-commerce for organizations include expanding markets, reducing costs, and improving customer service. However, some products may not be suitable for e-commerce and return on investment can be difficult to calculate. Businesses also face cultural and legal challenges to international e-commerce.
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The document provides an introduction to electronic commerce (e-commerce) presented by Khalid Khan from the Department of Computer Science at the University of Peshawar. It defines e-commerce and its differences from e-business. The history and types of e-commerce are discussed. The document outlines the key components of a successful e-commerce transaction loop and forces fueling the growth of e-commerce such as economic, market, and technology forces. Students are instructed to study relevant books and online materials on e-commerce and e-business.
E business technology
E-business technologies include hardware, the internet, databases, and online payment systems that enable electronic business. Appropriate use of these technologies, including understanding their design choices and impacts, is important for developing effective e-business solutions. Key e-business applications include customer relationship management systems, enterprise resource planning systems, document management systems, and human resources management systems to help businesses conduct operations and transactions electronically. Security is also essential for e-business to ensure confidentiality, integrity, and availability of information during online transactions.
Changes made by Information Technology (IT) in our Society
It would be ungrateful on our part not to recognize how immense the boons are which modern technology has given to mankind. Can we think of living without computers, mobile phones, electricity or modern methods of publishing? We all know the impact of technology in medical science & education system on us.
e-commerce
This presentation is an introduction to e-commerce (electronic commerce) and m-commerce (mobile commerce), and how they are changed the view of world commerce.
presented by Benouini rachid
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1. The document discusses the scope, needs, and importance of e-commerce. It describes how e-commerce involves buying and selling products over the internet and other networks using technologies like online payments and inventory management.
2. The document outlines several areas of business that e-commerce impacts, including marketing, computer science, finance, economics, and operations management. E-commerce allows for faster order processing, mass customization, and reduced costs.
3. The document emphasizes that e-commerce levels the playing field for small and medium businesses to compete globally. It also provides developing countries more access to international markets. Overall, e-commerce has significantly changed traditional business models and customer relationships.
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The document discusses reasons for fearing financial fraud online. It notes that even large tech companies have experienced hacking, so individuals are more vulnerable. Fraud seems prevalent with constant phishing emails and scams. The global nature of the internet means fraud could originate anywhere with different laws, making legal recourse difficult. Overall, security is the primary concern for e-commerce since financial transactions are central, and a security breach could undermine an entire online business.
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This document provides an introduction to e-commerce, including its meaning and key features. E-commerce refers to conducting business electronically, including buying and selling online. It began with electronic data interchange between businesses but has expanded to include business-to-consumer transactions via the internet. The document discusses how e-commerce benefits businesses through improved communication, data exchange, and transaction capabilities compared to traditional methods. It also provides several definitions of e-commerce from different perspectives.
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E-commerce refers to the buying and selling of goods or services using the internet and involves the transfer of money and data to complete transactions electronically. There are several types of e-commerce including business-to-business (B2B), business-to-consumer (B2C), consumer-to-consumer (C2C), and business-to-government (B2G). E-commerce provides advantages such as faster transactions, global reach, and lower costs. However, it also faces limitations including the inability to physically examine products and issues with internet access and security. Factors such as technology, laws and regulations, economics, and social/cultural trends influence e-commerce.
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ICT is a short form that stands for Information Communication Technology. A good way to think about ICT is all the equipment and methods used by people to handle information.
ICT includes any product that will store, retrieve, manipulate, transmit, or receive information electronically in a digital form. For example, Computers, digital T.V, E-mails, and many more.
Abacus and the printing press are examples of ICT, the term usually refers to modern technology based on electronics.
ICT combines the technology of computing and telecommunications so that a large amount of data can be stored and transmitted.
Televisions, computers, satellites, and telephones are just some of the types of equipment used in ICT.
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Information technology and consumer behavior
- 1. Information Technology And Consumer Behavior BY : USAID SHAHID
- 2. Information Technology Stands for "Information Technology," and is pronounced "I.T." It refers to anything related to computing technology, such as networking, hardware, software, the Internet, or the people that work with these technologies. Many companies now have IT departments for managing the computers, networks, and other technical areas of their businesses. IT jobs include computer programming, network administration, computer engineering, Web development, technical support, and many other related occupations.
- 4. Consumer Behavior Consumer behavior is the study of individuals , groups or organizations and the processes they use to select , secure and dispose of products , services. Ideas to satisfy needs and impacts that these processes have on the consumer and society.
- 5. Impact Of It On Consumer Behavior E-commerce Banking Ticketing E-learning M-commerce
- 6. E-Commerce Electronic commerce is a term of any type of business, or commercial transaction, that involves the transfer of information across the internet. It covers a different types of business, from consumer based retail sites, through auction, to business exchanges trading goods and services between organization. It is currently one of the most aspects of the internet to emerge.
- 7. Top e-commerce websites in pakistan
- 8. Online Banking Online banking is an electronic payment system that enables customers of a financial institution to conduct financial transaction on a website operated by the institution Safe and secure conduct of transactions Around the clock you can access account Monitoring of transactions Balance alerts
- 9. Mobile Commerce It is the delivery of electronic commerce capabilities directly into the consumer hand any where via wireless technology. Mobile fund transfer. Content purchase and delivery. Information services.
- 10. Ticketing Ticketing is the process where by customers can order, pay for, obtain and validate tickets from any location and at any time.
- 11. E-Learning • E-learning is the use of electronic educational technology in learning and teaching. • Web based training. • Computer based training . • Internet based training.
- 12. What is e-Learning Understanding eLearning is simple. eLearning is learning utilizing electronic technologies to access educational curriculum outside of a traditional classroom. In most cases, it refers to a course, program or degree delivered completely online. There are many terms used to describe learning that is delivered online, via the internet, ranging from Distance Education, to computerized electronic learning, online learning, internet learning and many others.
- 13. Advantages 24×7 support Compare and select Reduce in cost of products Discounts to customers Feedback Pollution control
- 14. Disadvantages Lack of system security Reliability of standards Lack of touch and feel of products security /privacy issues Health issues