IT refers to the application of computers and telecommunications to store, retrieve, transmit, and manipulate data. Some applications of IT discussed in the document include e-commerce, online banking, mobile commerce, e-ticketing, and e-learning. These applications allow consumers to access services remotely 24/7 and provide benefits such as reduced costs, discounts, and paperless transactions, though some security and reliability issues still need to be addressed.

2. IT is the application of computer and telecommunication to
store, retrieve, transmit and manipulate data

4.  Consumer behaviour is the study of individuals , groups or
organizations and the processes they use to select , secure
and dispose of products , services
 Ideas to satisfy needs and impacts that these processes
have
have on the consumer and society

5. E-commerce
Banking
Ticketing
E-learning
M-commerce

6.  E-commerce is the exchange of products and services
between businesses , groups , individuals

8.  Online banking is an electronic payment system that
enables customers of a financial institution to conduct
financial transaction on a website operated by the
institution
 Safe and secure conduct of transactions
 Around the clock you can access account
 Monitoring of transactions
 Balance alerts

10.  It is the delivery of electronic commerce capabilities
directly into the consumer hand any where via wireless
technology
 Mobile fund transfer
 Content purchase and delivery
 Information services

11.  Ticketing is the process where by customers can order , pay
for , obtain and validate tickets from any location and at
any time

12.  E-learning is the use of electronic educational technology in
learning and teaching
 Web based training
 Computer based training
 Internet based training

14.  24×7 support
 Compare and select
 Reduce in cost of products
 Discounts to customers
 Feedback
 Pollution control

15.  Lack of system security
 Reliability of standards
 Lack of touch and feel of products
 security /privacy issues
 Health issues