The document discusses using streaming video and the narrative/paraphrase technique to improve listening skills in multilevel English language classes. It recommends the Connect with English video series, which provides rich listening input. The technique involves playing video episodes, pausing frequently to narrate and paraphrase what is happening on screen to ensure student comprehension across proficiency levels. Research shows this approach improves listening comprehension over traditional ESL programs. Challenges include meeting the needs of students at different levels within the same class.