Samantha Jones is seeking a position that allows her to grow and learn within a team-oriented environment. She has over 15 years of experience in sales, account management, business development, and human resources. Her career highlights include establishing new branches, growing sales in various roles, and developing strategic plans and goals. She is skilled in relationship building, problem solving, and mentoring others.

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S A M A N T H A J O N E S
If you are requiring a dynamic, positive, go getter. Then look no further. I take pride in all I do and
endeavour to deliver the highest quality every time. I believe in maintaining a high level of individual
respect in my interactions with others and building team enjoyment and collaboration.
I have experience in growing sales within regions and within customers, to give a few examples of
some of my most key successes:
1. Lohmann I set up the Durban branch, I handled invoicing, deliveries and sales and grew the
business from nothing to R260 k per month within a year in a very competitive market based
on solely imported products and an unstable Euro
2. Polysleeves – a division within Polyflex – I took over the sales of a business averaging R300k
per month and brought in up to an extra R500k per month new business. After my first year
the sales exceeded all records
3. Polyflex – from inception I developed new customers and went from a R50k per month
budget to a R1.100 k budget within 5 years
I am also involved in supplying artwork, worksmap and colour management training to
Corporates including Nestle, Clover and Beacon
My career objective is to find a company that has values and a modern business ethic. A Company
that I can grow and learn within a EQ enriched team environment. I enjoy mentoring and
encouraging people and I love challenges.
PROFESSIONAL EXPERIENCE
Feb 2010 – Present Polyflex Durban/Jhb
Account Manager
 Cold calling and managing existing customers
 Artwork and repro co-ordination
 Technical assistance with designs and press matters
 Project management of design rollout for launch dates
 Customer service and relationship building
 Sleeves technical specs incl. sales and support
 Training
 Customer related queries: NCR, Accounts etc
 OPA’s (On Press Approvals for Brand Owners)
 Corporate client relationship management
 Negotiating price increases
 Resolving client issues and conflict resolution
 Developing client strategic plans and growth targets

2.  Group strategic goal developer
 Admin includes quoting, invoicing, feedback on costs incurred, budget
planning
Sep 2008 – Jan 2010 Lohmann/Anchor tech tapes Durban
Business Development Manager
 Cold calling & marketing of specialized tapes to the paper mill & flexo
printing industries
 Deliveries and account queries
 Customer entertainment & relationship building
 Technical support & trouble shooting
 Customer training
Feb 2008 – Aug 2008 Panoramic Pavers Durban
Part Owner
 Sales – Cold calling to increase customer base, maintaining existing
customer base, processing orders & payments, arranging & overseeing
deliveries. Ensuring customer satisfaction. Quoting on installations
(incl measuring & colour samples).
 Production – planning & co-ordinating production, ensuring store
stock levels sufficient, monitoring quality and processes.
 Admin – processing weekly wages, petty cash book, debtors &
creditors journals, balancing monthly books to bank, liasing with
accountant. Processing vat & paye returns, managing cash flow and
projected expenses. General filing and admin duties.
June 2002 – Feb 2008 Astraflex (Pty) Ltd Westmead
HR Officer
 Capturing of Production Orders and sending of Acknowledgements to
Customers and appropriate departments
 Monitoring of and communicating with departments with regards to
orders inwards status
 Facilitating HR Practices, Policies and Procedures for company
 Conducting Induction training with all new staff. Designing and
conducting OHS & HR related training for quarterly meetings. Includes
annual refreshers on company procedures for all staff.
 Managing all disciplinary actions and career development for staff
Reporting to the Government and Head office on Employment Equity,
BEE and Training Matters
 Skills Development including skills plan, promoting staff development,
facilitating training and training reports for the Seta
 Monitoring demographics with regards to Employment Equity and
ensuring all practices and procedures are fair and equal

3.  General staff duties – time sheets; monitoring sick leave, leave &
absenteeism; wages queries & increases; liasing with the medical aid &
provident fund; UIF claims; dispensing & ordering consumables for
factory and general staff queries
 Liasing with Health & Safety consultant; investigating and monitoring
IOD’s (incl. first aid & paperwork); Ordering and Issuing of PPE;
Testing fire equipment and ensuring regular servicing; ensure
compliance with OHS Act and educate staff on safety issues via training
sessions & job observations
 Admin duties including costings for WIP; typing; filing; facilitating
appointments for Senior Management; updating schedules & designing
admin procedures to facilitate communication between departments
 Managing the recruitment needs for the Factory, interviewing and
selecting a short list for Management’s approval
February 2002 – April 2002 McKenny’s Tavern Hillcrest
Admin Manager
 Managing Creditors & Debtors
 Managing Staff / general secretarial duties
 Balancing monthly books
 Managing all orders and ensuring restaurant & bar fully stocked (incl.
daily stocktake & Waste management and incentivising staff)
 Banking and petty cash
 Promotions to build sales and develop larger client base
REASON FOR LEAVING: Temporary Position – Business sold
November 2001 – January 2001 Raflatac Westmead
MD Secretary – Temporary position
May 2001 – October 2001 WRC (Pty) Ltd Pinetown
Creditors / Administration
 Managing all creditors for 4 companies
 Managing staff for WRC & HIT
 Assisting MD in drawing up business plans
 Company co-ordination to ensure everything runs smoothly for 4
companies (WRC, JM Joinery, Hitech Internet and Coastal Profiling)
 All general administration including secretarial duties
REASON FOR LEAVING: Company liquidated
May 2000 – April 2001 Hitech Internet Technologies Pinetown
General Manager
 Managing staff with regards to salaries, timesheets etc

4.  Ensuring company ran smoothly / handling secretarial duties
 Dealing with corporate customers
 Staff training
 Customer relations
 Monitoring of Sales & developing customers
 Meeting Sales targets
 Managing company budget & petty cash
REASON FOR LEAVING: Transferred to WRC (holding company)
August 1998 – April 2000 Spec-Savers Sanlam Centre Pinetown
Optical Assistant
 Sales
 Debtors management
 Customer relations
 Stock control
 Instructing customers on contact lens, bifocal and multifocal care and
use
REASON FOR LEAVING: Better prospects
EDUCATION
Feb 2006 QPD
Skills Development Facilitator
 Conduct Skills audits
 Develop organizational training and development plans
 Conduct Skills development administration
 Co-ordinate skills development interventions
 Advise on QMS for Skills development
18/10/2005 Business Skills Durban
Face to Face Sales Training
 Learning how to get face to face
 Understanding the Psychology behind buying
 Develop listening skills
 Understanding the difference between Needs, Wants & Desires
 Closing
21/5/2005 Nortje and Associates Durban
Human Resources Management
 Strategic Human Resource Management

5.  People Acquisition
 People Development
 People Dynamics
 Performance Management
 HRM – legal framework
 Discipline & Dismissal
 Information Systems & Compensation
 Employee Wellness
 Counselling Skills
18/11/2004 Nortje and Associates Durban
Performance Management
27/02/2004 Intervention Systems Durban
Health & Safety co-ordinator & 16.2 representative
25/02/2004 Action Training Academy Durban
First Aider level 1
Aug 2003 School of Usui & Tibetan Systems of Natural Healing Durban
Reiki Master healer / Teacher
2000 Damelin Durban
Higher Diploma in Business Management
 Human Resources Fundamentals
 Marketing
 Executive Development
 Management Accounts
 Business Finance
1999 CCS Training Durban
A+ Technician
 Hardware & Software Support and Repairs
1999 Spec-Savers Durban
Certificate Optical Assistant
 Anatomy of the Eye
 Dispensing
 Instructing patients of contact lenses, solutions etc
 Optical Equipment

6. 1995 Academy of Learning Pinetown
Executive Secretary Diploma
 Touch typing / Typing levels 1 – 4
 Windows training
 Basic Business skills
Literate in the following computer programs:
Syspro VIP HRM
Internet & Email MIS – Polyflex system
Word & Excel
Powerpoint Publisher
INTERESTS AND ACTIVITIES
Reading, Cooking, Gardening,
REFERENCES
Spec-Savers – Written Reference Available
HIT & WRC – Owner Wayne Richards has emigrated
Astraflex – Erica McDonald - Quality Assurance & Technicial Manager
DLC – Peter Rogers – Production Director at Astraflex during my
employment

7. 1995 Academy of Learning Pinetown
Executive Secretary Diploma
 Touch typing / Typing levels 1 – 4
 Windows training
 Basic Business skills
Literate in the following computer programs:
Syspro VIP HRM
Internet & Email MIS – Polyflex system
Word & Excel
Powerpoint Publisher
INTERESTS AND ACTIVITIES
Reading, Cooking, Gardening,
REFERENCES
Spec-Savers – Written Reference Available
HIT & WRC – Owner Wayne Richards has emigrated
Astraflex – Erica McDonald - Quality Assurance & Technicial Manager
DLC – Peter Rogers – Production Director at Astraflex during my
employment