1. Objective
To be a part of a very competitive organization where I can fully employ
my capabilities given a proper education and training that will provide self-
fulfillment and growth.
Academic
2001- 2005 Angeles University Foundation
B.S. Psychology
1997– 2001 St. Scholastica’s Academy
High School
1989 –1997 St. Scholastica’s Academy
Kindergarten- Gradeschool
Experiences:
Company: SunCellular (MVP Companies)
Area: Pampanga
Tenure: May 2010- present
Position: Business Center Manager
Responsibilities:
• Manages the overall operations of the Business Center by establishing and implementing
management programs that shall monitor and control all reports, sales activities and after
sales servicing of the Business Centers to achieve planned performance targets
• Provides daily management and leadership to a team of sales, customer service and
operation personnel by coaching them in all areas of Business Center operations to
achieve planned targets
• Promotes Sun Cellular products and services to existing and target clients by highlighting
its benefits and competitive advantage
• Ensures total client satisfaction by personally managing customers requiring special
handling
Michelle Fernandez-
Nuqui
Villa Barosa Phase 2-A,
Dolores City of San Fernando, Pampanga
(+63) 9229223862
chelai_liit@yahoo.com

2. Company: Bank of the Philippine Islands-PHILAM LIFE ASSURANCE INC.
Area: City of San Fernando
Tenure: February 2008- 2010
Position: Bancassurance Sales Executive
Job descriptions:
• Responsible for acquiring new Life policy holders and providing excellent customer
service to new and existing Clients of the bank..
• Provide Financial advises related to insurance.
• Market all insurance products and services of BPI Insurance Group.
• Manage central and eastern Luzon branch accounts, mortgaged and corporate accounts.
• Responsible in achieving the target set by the division head.
• Analyze the needs of the clients, and suggest/ recommend to them the appropriate
products to meet and satisfy their current and future needs/ demands.
• Attend preferred events and gives presentation regarding the company's product and
services.
• Assures full collection of premiums and monitors receivables.
• Handle claims and other request of clients/ branch managers.
• Conduct to other administrative and post-sales functions of the branch.
Company: SunCellular/Digitel Mobile Phil.
Area: Robinsons Starmills Pampanga
Tenure: October 2005- February 2008
Position: Customer Care Specialist- Officer In-charge (Head Cashier)
Job description:
• Responsible for the accounting of all cash and check payments and remittances in the
store, and the monitoring of all cashiers and POS machines they use. Prepares also all
the necessary reports including deposit slips. Achieves sales target for postpaid line and
prepaids within a specified period and renders excellent customer service to serve as a
role model to his subordinates.
• Responsible for acquiring new subscribers and providing excellent customer service to
existing subscribers of Sun Cellular
• Promotes Sun Cellular products and services to subscribers and potential clients by
highlighting the benefits and advantages to help them better appreciate Sun’s competitive
advantage
• Guides potential clients to meet the necessary requirements based on set credit
parameters for processing
• Prepares, submits and files reports on Business Center operations to maintain a reliable
information system

3. Company: Maddison Shopping Inc.
Area: SM City Pampanga
Tenure: June - October 2005
Position: Treasury Assisant(Foreign Exchange)
Job description:
Responsible for the accounting and exchanging of all foreign currencies.
Career Awards achieved with previous employer (Bank of the Philippine Islands):
April – June 2009 – Quarterly Premium Volume Incentives Qualifier
April 24, 2009 -Monthly Premium Volume Incentives Qualifier of April 2008
February 09,2009- 2008 Rookie of the year
December 23, 2008- Monthly Premium Volume Incentives Qualifier
October 28, 2008- HALL of fame Consistency Award
October 28, 2008- Sales Director’s Choice Silver Award for September ‘08
October 9,2008- Top 7 for the 3rd
Quarter of 2008
September 9, 2008 – TOP 1 for Non-life product category for August 2008
September 9, 2008- Highest policy count in a month 214 Non-life policies
September 5, 2008 – Sales director’s choice Silver Award for August 2008
August 18, 2008 – Sales Director’s Choice Silver Award for July 2008
August 18, 2008- Princess of Conversion Pearl Award for July 2008
August 18, 2008- Exemplary Achievement Golden Award for July 2008
August 18, 2008- Team Leader’s Choice Bronze Award for July
August 18, 2008- duchess of Renewals Emerald Award for July 2008
August 8, 2008- TOP 1 for Non-life product category for July 2008
July 11, 2008- top 2 for the 2nd
quarter of 2008
July 11, 2008 – High Flyer for June 2008 Non-life product category
July 11, 2008 – High Flyer for June 2008 life product category
July 11, 2008 - Monthly Premium Volume Incentives Qualifier for June 2008
July 11, 2008 – record breaker , Highest premium Volume in a month amounting to
P2,095,039.79 Non-life Insurance product Category achieved in June 2008.
June 13, 2008 - Monthly Premium Volume Incentives Qualifier for May 2008
June 7, 2008- Best in work Organization
June 7, 2008- Top seller of the month
Academic Awards
2001 Loyalty Award
1995 - 1996 With High Honors
1991 - 1995 With Honors

4. Training Experiences:
• Variable Life refresher Course (Nov. 04,2009) at PhilamLife Building
Salcedo
• 1st
Professional Image Management by OJL Consulting Group at BPI
Buendia Center Gil puyat Buendia Avenue, Makati City (Nov. 15, 2008)
• Basic refresher Non-Life Insurance (July 05,2008)
• Basic Variable Life Insurance Course (April 29-30,2008) at Insurance
Institute for Asia and the Pacific, Inc.
• Basic Life Insurance Course (April 2008) at Insurance Institute for Asia
and the Pacific, Inc.
• Basic Non-Life Insurance Orientation (March 7,2008)
• Basic Non-Life Insurance Course (August-September 2007)
• Customer Service Excellence under Sun Service Academy from October-Nov.2005
• Practicum in the Industrial Setting at House of David Group of Companies Human
Resource Department Dolores, City of San Fernando from November – March 2005
• Practicum in the School Setting at St. Scholastica’s Academy, Guidance and
Counseling Department San Agustin, City of San Fernando from June - September,
2004
• Practicum in the Clinical Setting at Sunrise Hill Therapeutic Center
New Manila, Quezon City from April – May 2004
Passed the Licensing for:
1. Basic Variable Life Insurance
2. Basic Life Insurance Course
3. Basic Non-Life Insurance Course