Iksula Internet Consulting
The internet Dilemma!!



                 Brands / Companies are looking to leverage Internet medium. But the question is how?




  Business            Engage with           Consumer Insight            Drive Brand            Build the online
 Objectives              users                & Research                Awareness               sales channel




                    Company / Brand                                                             Build your own
                                              Online knowledge
                       Website                                       Branding campaigns       ecommerce enabled
                                                   sources
                                                                     (Video, Display Ads)           website
Internet Tools                              (Blogs, Forums, RSS
                     Company driven
                                                    Feeds)
                         Blogs                                            Lead based             Participate in a
                                                                          campaigns                marketplace
                                               Online surveys
                         Forums                                       (Display ads, SEO,          (eBay, Rediff,
                                                                             SEM)                  Indiatimes)
                                              Industry tracking
                       Social Media
Challenges to building your internet strategy?


       • Understand the internet landscape
       • Understanding organizational
       requirements on Internet
       • Identifying internet tools which           Build organizational
       organization can leverage                     Internet Strategy

                                                                                         Current
                                                                                      Organizational       • People capabilities
                                                                                                           • In house web technology
                                                                                       Capabilities
                                                                                                           expertise


                                               Training
• Understanding Training Needs
• Understanding HR Requirements
                                                          Online Presence


                                             Design Business
                                               Processes                        Product
                                                                             Requirements &
                                                                           Technology Selection        • Understanding Tech Requirements
                                                                                                       • Evaluate technology fit to organizational
                                                                                                       needs
       • Map online processes to existing
       processes
Iksula offers Consulting Services at Various Stages of an Organization
      Growth and also in various facets of Internet Businesses.



  • Engaging with Internet Businesses at following stages:
    – Start Up Phase
    – Evolution Phase
    – Growth Phase




  • Consulting E-commerce and Internet Businesses on :
    – Medium Feasibility & Product Definition Consulting
    – Business Process Consulting
    – Implementation Consulting
    – Growth Strategy Consulting
Iksula Consulting Services




1   Product Ideation & Definition                         2
                                                                  Business Process Consulting
    •Internet Business Vision Creation                            •Process Assessments and Gaps Report
    •Business & Product Feasibility                               •Business Process Flow Mapping
    •Requirement Gathering & BRD Creation                         •Process Re-engineering
    •Functional Specification Documentation
    •Data / Workflow Modeling
    •Technology Planning and Partner Selection

                                             Internet Business
                                                Consultancy

3   Implementation Consulting                             4 Growth Consulting
    •Implementation Project & Partner Management                 • User LTV Strategy
    •Management Team Building                                    •Brand Building Strategy.
    •Complete Ownership of Implementation                        •Content / Category Strategies
                                                                 •Product / Feature Development
Iksula Consulting Services Across stages of an Organization


                                        Start Up Phase                     Evolution Phase                    Growth Phase


                       Client contribution

 Medium Feasibility    •Internet Business Vision Creation
                       •Business & Product Feasibility
& Product Definition   •Requirement Gathering & BRD Creation
         Consulting
                       Iksula contribution

                       •Functional Specification Documentation
                       •Data / Workflow Modeling
                       •Technology Planning and Partner Selection


                                                                    •Process Assessments and Gaps Report
   Business Process                                                 •Business Process Flow Mapping
        Consulting                                                  •Process Re-engineering



                       Client contribution

                       •Management Team Building
    Implementation
         Consulting    Iksula contribution

                       •Implementation Project & Partner
                        Management
                       •Complete Ownership of Implementation




    Growth Strategy    User LTV Strategy                                Brand Building Strategy            Product / Feature Development
         Consulting    (Acquisition, Conversion & Retention)            Content / Category Strategies
Iksula Key Consultants
1   Product / Service Definition Consulting


    Service                          Service details


    Business Consulting                      • Business Vision Documentation
                                             • Targeted Market Definition and Segmentation.
                                             • Milestones and Roadmap of Technology Product



     Business Requirement                    •       Analyzing end user and internal user requirements
     Gathering & Documentation               •       Creating user scenarios and User Flows.



    System Requirement Definition            Features and functionalities of the application are
      & Documentation                           documented


    Designing Workflow with Wire     •       Detailed wire frames for client to envision the workflow
      frames                         •       Iterative finalization to incorporate all requirements




    Vendor Selection for Product                 •Build / Buy, Solution research (Open Source /
      Development                                 Commercial), Technology Selection etc
                                         •    Iksula, with high neutrality and un biased approach,
                                              selects & engages right implementation partners
1    Product Definition Partnership:
     Iksula helps clients define the key requirements and even works with the
     vendor to monitor the development


                           Vision
                                                     Development

                  Feasibility Study / Project
                           Appraisal
                                                       Testing

                         URS / RFP
    Client
                                                        Demo
                  Functional Specifications

                                                       Revised
                    IT Vendor Selection                Release



                     Test Case Creation                Launch


                          Product
                         Definition                   IT Vendor
                          Partner
1   Product Definition Partnership:
    Role of Iksula and other constituents during product definition and
    development




      Business        Vision         Planning           Capital          Reach       Management
      Owners


                 Understanding      Understand         Develop                         Help in
                                                                        System
       Iksula       Business         Business         Functional
                                                                      Architecture
                                                                                      Engaging
                  Requirement        Process         Specifications                  Technology



     Developme       Take the
                                   Development       Develop the       Deploy &
                    Definition                                                         Support
      nt Team                        Planning          System         Commission
                   from Iksula


                  Study Business      Translate
                                                                                     Handover to
       Iksula         & User        Behavior into      Innovate       Create Specs
                                                                                     Technology
                     Behavior      functionalities
2   Business Process Consulting:
    Iksula works with its clients to define business process for efficient internet
    business operations


     Service                            Service details


     Process Assessments and Gaps
        Analysis




     Business Process Flow                  •   Process flows across various exiting / new systems
       Mapping                                  and sub systems and their integration points across
                                                the organization.
                                             • Defining new process and design for custom / new
                                                business process applications
     Process Re-engineering             •   Some process need to be integrated with New Internet
                                            Business Process.



     Role & Responsibility Planning         •   MIS / Reports Design, KRA planning, Right Resourcing
3     Implementation Consulting:
      Iksula manages the outsourced / in-house product development and also
      works with internal stake holders in implementing the designed processes

    Service                                         Service details


    Implementing Technology Project                      • Managing Timelines and Budget of Development
      & Partner Management                      •       Technology Planning, Technology Architecture, Data
                                                        Modeling, etc
                                                                     • Infrastructure Planning
     Management Team Building                            •   Help Management & Technology Resourcing




    Implementing New Process and                    •   Setting Marketing, Sales & Operations Process
      Facilitating Integration.
                                                    •   Setting Up Reports and other measurement system



      Developme         Take the
                                      Development              Develop the        Deploy &
                       Definition                                                                   Support
       nt Team                          Planning                 System          Commission
                      from Iksula


                     Study Business      Translate
                                                                                                  Handover to
        Iksula           & User        Behavior into             Innovate        Create Specs
                                                                                                  Technology
                        Behavior      functionalities
4   Growth Consulting:
    Iksula works with its clients to grow there Internet business / medium. It works
    with its clients on an ongoing basis on various facets of Consumer Business
    Strategy

     User LTV Strategy                                     • Identify and Finalize Acquisition Sources
     (Acquisition, Conversion & Retention )                   and Communication
                                                           • Usability study ( AB / Testing )
                                                           • Segmentation Planning
                                                           • Loyalty Management Tools
                                              •               Implementation.
                                                  Functional review of site by expert panel
      Functional & Feature Discovery          •   Suggested functional and feature enhancement to
                                                  foster business objectives

     Brand Building Strategy




     Content / Category Strategy
4   Growth Consulting:
    Iksula in specific offers Online Marketing and Category Strategy Planning and
    Implementation



                                                Online Marketing



                   Internet                       Onsite                        Retention
                  Marketing                    Merchandising                    Marketing
             • PPC                           • A/B Testing                 • Segmenting and
             • SEO/SMO                       • Market Basket Driven          Targeting
             • Display/Affiliates              Cross/Up sell               • E-mail Marketing




                                          Category Strategy & Planning

                             Consumer Insights Driven                 Gross Margin /
                                 Supply Strategy                       Monetization
Value Adds from Iksula


•Efficient and reliable consulting
•Partner level commitment of team and management
•Experienced minds with innovative Internet Specialists
•Commitment to delivery & Success
•Comprehensive offering from vision to reality

Iksula Ecommerce Consulting Services

  • 1.
  • 2.
    The internet Dilemma!! Brands / Companies are looking to leverage Internet medium. But the question is how? Business Engage with Consumer Insight Drive Brand Build the online Objectives users & Research Awareness sales channel Company / Brand Build your own Online knowledge Website Branding campaigns ecommerce enabled sources (Video, Display Ads) website Internet Tools (Blogs, Forums, RSS Company driven Feeds) Blogs Lead based Participate in a campaigns marketplace Online surveys Forums (Display ads, SEO, (eBay, Rediff, SEM) Indiatimes) Industry tracking Social Media
  • 3.
    Challenges to buildingyour internet strategy? • Understand the internet landscape • Understanding organizational requirements on Internet • Identifying internet tools which Build organizational organization can leverage Internet Strategy Current Organizational • People capabilities • In house web technology Capabilities expertise Training • Understanding Training Needs • Understanding HR Requirements Online Presence Design Business Processes Product Requirements & Technology Selection • Understanding Tech Requirements • Evaluate technology fit to organizational needs • Map online processes to existing processes
  • 4.
    Iksula offers ConsultingServices at Various Stages of an Organization Growth and also in various facets of Internet Businesses. • Engaging with Internet Businesses at following stages: – Start Up Phase – Evolution Phase – Growth Phase • Consulting E-commerce and Internet Businesses on : – Medium Feasibility & Product Definition Consulting – Business Process Consulting – Implementation Consulting – Growth Strategy Consulting
  • 5.
    Iksula Consulting Services 1 Product Ideation & Definition 2 Business Process Consulting •Internet Business Vision Creation •Process Assessments and Gaps Report •Business & Product Feasibility •Business Process Flow Mapping •Requirement Gathering & BRD Creation •Process Re-engineering •Functional Specification Documentation •Data / Workflow Modeling •Technology Planning and Partner Selection Internet Business Consultancy 3 Implementation Consulting 4 Growth Consulting •Implementation Project & Partner Management • User LTV Strategy •Management Team Building •Brand Building Strategy. •Complete Ownership of Implementation •Content / Category Strategies •Product / Feature Development
  • 6.
    Iksula Consulting ServicesAcross stages of an Organization Start Up Phase Evolution Phase Growth Phase Client contribution Medium Feasibility •Internet Business Vision Creation •Business & Product Feasibility & Product Definition •Requirement Gathering & BRD Creation Consulting Iksula contribution •Functional Specification Documentation •Data / Workflow Modeling •Technology Planning and Partner Selection •Process Assessments and Gaps Report Business Process •Business Process Flow Mapping Consulting •Process Re-engineering Client contribution •Management Team Building Implementation Consulting Iksula contribution •Implementation Project & Partner Management •Complete Ownership of Implementation Growth Strategy User LTV Strategy Brand Building Strategy Product / Feature Development Consulting (Acquisition, Conversion & Retention) Content / Category Strategies
  • 7.
  • 8.
    1 Product / Service Definition Consulting Service Service details Business Consulting • Business Vision Documentation • Targeted Market Definition and Segmentation. • Milestones and Roadmap of Technology Product Business Requirement • Analyzing end user and internal user requirements Gathering & Documentation • Creating user scenarios and User Flows. System Requirement Definition Features and functionalities of the application are & Documentation documented Designing Workflow with Wire • Detailed wire frames for client to envision the workflow frames • Iterative finalization to incorporate all requirements Vendor Selection for Product •Build / Buy, Solution research (Open Source / Development Commercial), Technology Selection etc • Iksula, with high neutrality and un biased approach, selects & engages right implementation partners
  • 9.
    1 Product Definition Partnership: Iksula helps clients define the key requirements and even works with the vendor to monitor the development Vision Development Feasibility Study / Project Appraisal Testing URS / RFP Client Demo Functional Specifications Revised IT Vendor Selection Release Test Case Creation Launch Product Definition IT Vendor Partner
  • 10.
    1 Product Definition Partnership: Role of Iksula and other constituents during product definition and development Business Vision Planning Capital Reach Management Owners Understanding Understand Develop Help in System Iksula Business Business Functional Architecture Engaging Requirement Process Specifications Technology Developme Take the Development Develop the Deploy & Definition Support nt Team Planning System Commission from Iksula Study Business Translate Handover to Iksula & User Behavior into Innovate Create Specs Technology Behavior functionalities
  • 11.
    2 Business Process Consulting: Iksula works with its clients to define business process for efficient internet business operations Service Service details Process Assessments and Gaps Analysis Business Process Flow • Process flows across various exiting / new systems Mapping and sub systems and their integration points across the organization. • Defining new process and design for custom / new business process applications Process Re-engineering • Some process need to be integrated with New Internet Business Process. Role & Responsibility Planning • MIS / Reports Design, KRA planning, Right Resourcing
  • 12.
    3 Implementation Consulting: Iksula manages the outsourced / in-house product development and also works with internal stake holders in implementing the designed processes Service Service details Implementing Technology Project • Managing Timelines and Budget of Development & Partner Management • Technology Planning, Technology Architecture, Data Modeling, etc • Infrastructure Planning Management Team Building • Help Management & Technology Resourcing Implementing New Process and • Setting Marketing, Sales & Operations Process Facilitating Integration. • Setting Up Reports and other measurement system Developme Take the Development Develop the Deploy & Definition Support nt Team Planning System Commission from Iksula Study Business Translate Handover to Iksula & User Behavior into Innovate Create Specs Technology Behavior functionalities
  • 13.
    4 Growth Consulting: Iksula works with its clients to grow there Internet business / medium. It works with its clients on an ongoing basis on various facets of Consumer Business Strategy User LTV Strategy • Identify and Finalize Acquisition Sources (Acquisition, Conversion & Retention ) and Communication • Usability study ( AB / Testing ) • Segmentation Planning • Loyalty Management Tools • Implementation. Functional review of site by expert panel Functional & Feature Discovery • Suggested functional and feature enhancement to foster business objectives Brand Building Strategy Content / Category Strategy
  • 14.
    4 Growth Consulting: Iksula in specific offers Online Marketing and Category Strategy Planning and Implementation Online Marketing Internet Onsite Retention Marketing Merchandising Marketing • PPC • A/B Testing • Segmenting and • SEO/SMO • Market Basket Driven Targeting • Display/Affiliates Cross/Up sell • E-mail Marketing Category Strategy & Planning Consumer Insights Driven Gross Margin / Supply Strategy Monetization
  • 15.
    Value Adds fromIksula •Efficient and reliable consulting •Partner level commitment of team and management •Experienced minds with innovative Internet Specialists •Commitment to delivery & Success •Comprehensive offering from vision to reality