1. İHSAN
KUREŞİ
Mobile:
+90
(0533)
4886123
Email:
ehsanq2003@yahoo.com
SUMMARY
• 16
years
of
IT
experience
(Give
Training
to
FSE
and
customers,
prepare
manual,
Solving
problem,
technically
manage
projects
of
Queue
systems
(Q-­‐matic
&
S-­‐matik,
Kiosk,
Omron
and
Sankyo
card
readers,
SAW
and
keetouch
touchscreen
sensors)
• 7
years
of
experience
about
Cash
recycle
machines
(Vertera)
and
have
knowledge
about
CM18
(Arca)
• 10
years
experience
of
training
(Planning
&
implementation)
of
new
Field
Service
Engineers.
• 10
years
of
experience
of
preparing
manuals
in
Turkish
and
English
• Technically
managed
local
and
international
S-­‐matik
projects
(Turkey:
IDO,
SEPAŞ,
İSKİ,
EMNİYET,
İGDAŞ,
PTT,
YKB,
KOÇ
BANK,
GARANTI,
TFKB,
KUVEYTTURK,
BANK
ASYA
/
Outside
Turkey:
Croatia,
Kyrgyzstan,
Kazakhstan,
Palestine,
Kuwait,
Russia,
Iraq,
Azerbaijan,
Saudi
Arabia)
• Testing
freeware
software
according
to
the
needs
of
project
(e.g.:
OCS
INVENTORY,
ASUS
remote
control,
UNC)
• Helped
in
product
development
(By
reporting
bugs)
and
testing
S-­‐matik
programs
• Experience
in
SQL,
firebird
database,
networking,
COMM
ports,
firewall
• Experience
in
preparing
monthly
service
reports
of
Vertera.
• Experience
about
problem
solving
by
system/product
log
analysis.
PROFESSIONAL
CERTIFICATION
/
TRAINING
(S)
• CM18
(ARCA)
cash
recycle
machines
• Trainee
of
Vertera
(Glory)
cash
recycle
machines
• MCSE
Windows
2000
(ID:
2301440)
• Attended
courses
about
Programming
–
C#,
C
and
C++
• Q-­‐matic
systems
TECHNICAL
/
FUNCTIONAL
SKıLLS
Databases:
SQL
2000,
2005,
2008,
2012,
Windows
7,
and
Windows
10,
Testing
Freeware:
OCS
Inventory,
Asus
remote
control,
UNC.
Networking
(virtual
network,
firewall,
ODBC)
PROFESSIONAL
EXPERIENCE
RND
department
2014
–
Sept
2016
Responsibilities
• Experience
in
SQL
queries,
and
firebird
database
files
• Troubleshooting
via
system
and
software
log
files
• Testing
freeware
software
according
to
the
needs
of
project
(e.g.:
OCS
INVENTORY,
ASUS
remote
control,
UNC)

2. İhsan
Kureşi-­‐
+90
(0533)
488-­‐6123
–
ehsanq2003@yahoo.com
• Testing
new
S-­‐matik
program
at
office
and
in
field
environment
Project/Training
Manager
2009
–
2014
Responsibilities
• Managing
all
internaltional
S-­‐matik
projects
• Selected
as
Technical
trainer
in
Tümsaş
for
Vertera
product
• Assisted
(translation
from
English
to
Turkish)
to
trainer
of
Vertera
from
Talaris
company(now
it
is
known
as
GLORY)
• Installation/Troubleshooting
of
Cash
Recycle
machines
(Vertera)
• Give
training
to
technicians
and
customers
about
Vertera
• Report
problems
to
Talaris
support
center
and
applied
their
solutions
• Experience
in
PCMCIA
card,
networking,
Ethernet
cards,
virtual
network,
USB-­‐COMM
ports
• Helping
in
S-­‐matik
system
development
and
testing
i.e.
showing
Arabic
letters
on
displays
• Software
translation
from
Turkish
to
English
in
order
to
be
able
to
run
the
program
outside
Turkey
Training/Technical
Manager
2005
–
2009
Responsibilities
• Configuring/Testing/Installation
(hardware
&
software)
S-­‐matik
system
according
to
customer
needs
• Troubleshooting
at
customer
site/phone/remotely
(via
Webex,
RDP)
• Give
Training
to
customers
and
staff
about
S-­‐matik
and
preparation
of
technical
documents
• Installation
of
SQL
server
freeware
and
nd
knowledge
of
windows
registry
of
S-­‐matik
program
• Got
experience
in
Nippon
printers,
Sankyo
card
readers
and
SAW
touch
sensors
and
taking
windows
image
• Helping
in
product
development
of
S-­‐matik
Product
Support
Engineer
1999
-­‐
2005
Responsibilities
• Configuring/Testing/Installations
of
Q-­‐matic
system
according
to
customers
needs
• Handling
product
technical
support
for
customers
and
Field
Service
Engineers
• Training
about
Q-­‐matic
systems
to
customers
and
Field
Service
Engineers
• Got
experience
about
Eproms,
kiosk,
Q-­‐matic
printers,
Omron
card
readers
• Prepare
documents
in
Turkish
for
customers
and
staff
• Report
about
a
bug/error
to
Q-­‐matic
Sweden
and
get
technical
help
EDUCATION
Bachelors
in
Management
Information
Systems
Jan
1994
–
June
1998
Girne
American
University
-­‐
Turkish
Republic
of
Northern
Cyprus
HOBBIES
Cooking,
Bollywood
dance,
Listening
fast/pop
music,
Swimming,
Pilates,
Aerobic,
Movies,
Travelling
LANGUAGES
English:
Fluent
Turkish
(Fluent),
Speaking
(Fluent),
Writing
(Intermediate)
Urdu:
Mother
Tongue