Ahmed Adel Alsharnouby has over 15 years of experience as a database manager and administrator. He currently works as the Database Manager for the National Bank of Kuwait in Egypt. Previously, he was a Senior Database Support Engineer and Technical Lead at Oracle from 2010 to 2015. He has extensive experience with Oracle databases from versions 8i to 12c as well as Microsoft SQL Server, Linux, and other technologies. He holds Oracle Certified Professional certifications for Oracle Database 11gR2 and 12cR1.

1. Ahmed Adel Alsharnouby
Database Manager – Oracle Certified Professional
National Bank of Kuwait - Egypt
https://www.linkedin.com/pub/ahmed-alsharnouby/59/34a/b06
E-mail : ahmed_alsharnouby@hotmail.com
Cell Phone : +2 0106 880 35 92
Address : 26 Ali Elgendy st, Nasr City, Cairo, Egypt .
Education:
1999 - 2004 Ain Shams University- Egypt
Faculty of Engineering
• Degree : Bachelor
• Major : Computers & Systems Department (CSD) .
• Grade : Very Good .
• Graduation Project:
Surveillance Camera With Object Tracking On Network Environment.
• Project Grade: Very Good .
Known Languages:
•Arabic ( Mother tongue ) .
•English ( Fluent, Bilingual Proficiency ) .
Personal Information:
•Birth Date : 20/5/1981
•Gender : Male
•Nationality : Egyptian
•Marital Status : Married.
•Military Service : Accomplished

2. Technical Skills:
Main Skills:
1) Oracle Database ( 8i - 9i - 10g – 11g – 12c ) on All Platforms
2) Oracle Real Application Clusters (RAC) on All Platforms
3) Oracle Application Server 10g (R2 ,R3) All Platforms
4) Oracle Application Server 10g (R2 ,R3) Cluster Topologies
5) Oracle Business Process Management
6) MS SQL Server ( 2000 – 2005 – 2008– 2012– 2014 - 2016 )
7) JBOSS Server
8) Sybase Database Server
9) MySql
10) Windows 2000, 2003, 2008, 2012 Server
11) Windows 95, 98, ME, 2000, XP, Vista, 7, 8, 10
12) Oracle Linux
13) REDHAT Linux (1.0 – 2.0 – 3.0 – 4.0 )
14) Solaris ( 8 – 9 – 10 ) SPARC,x86
15) CentOS
16) SUSE
17) AIX5.3,6.1,7.1
18) HP-UX
Other Skills:
1) Oracle Developer (9i – 10g)
2) Oracle Client
3) Oracle Enterprise manager and grid control
4) Oracle Workflow Builder
5) Power Builder (6.0 – 6.5 - 8.0 - 9.0)
6) Power Designer 9.0
7) Visual Basic 6.0
8) Ms Office 97, 2000, XP, 2003, 2007, 2010
9) Work Group Setup
10) Domain and Active directory Setup
11) Exchange Sever and LAN Mail Control
12) ISDN & ADSL Control
13) Hardware & Software Installations & Maintenances
14) Network Maintenance

3. Experience:
• Database Manager
Information Technology Section
National Bank of Kuwait – Egypt
http://www.nbk.com.eg
December 2015 till now.
• Senior Database Support Engineer, Technical Lead.
Global Customer Support (Top Accounts), Database Administration Team.
Oracle©.
http://www.oracle.com
October 2010 till December 2015.
major responsibilities and accomplishments achieved during working in Oracle©:
- Nominated to Annual award FY13, FY14
- FY14Q1 Customer Services Pacesetter Award
- FY13 Outstanding Contribution award
- FY15 Outstanding Contribution award
- 5 Spot awards
- Outstanding Team Award FY13Q4
- Handling 24x7 severity 1 service requests for most of Oracle Top Accounts
- Technical coordinator Role
- GTL (Global Technical lead) for Database and Undo issues
- Tier-1 Engineer Role
- Advance Resolution & Escalations Engineer Role
- Bugs Diagnostic Engineer Role
- Coaching new hired engineers in Oracle for Oracle tools and transfer knowledge
related
to all of DB-admin team competencies
- MOS KM contribution (Documents creation/updates, UNDO RCA actions)
to build Oracle MOS knowledge base.
- Database collaboration efforts (SR reviews - UNDO workshops/sessions)
- Contribution synergy program, upskilling Egypt/Romania/USA DB-Admin Engineers.
- MOS Communities Whiz level, DBA / SQL Communities Moderator
- GCTC (Global Cluster Technical Coordinator) role
- Database 12cR1 OCP – Oracle Certified Professional
- KM and RCA Projects
• Database & Application Server Technical Support Team Leader,
Database & Application Server Administration, Technical Support
Department ASSET Technology Group.
(Software House/Oracle Partner)
http://www.asset.com.eg
December 2005 till October 2010 .
• Database Administrator & Technical Support Engineer
PRIMA SOFT. company . ( Software House )
http://www.primasoft.com.eg
October 2004 to October 2005 .
• Database Administrator & Software Developer
(Systems & Information Branch) Egyptian Air force H. Q. (Military Service)
October 2004 to December 2005 .

4. • Database Administrator & Technical Support Engineer
Ghabbour Auto Egypt Co. ( Cars Manufacture ) - (IT Department)
http://www.ghabbourauto.com
June 2001 to October 2003 (Training).
Training & Certifications:
• Involved in most of Oracle corporation internal trainings (technical and
leadership perspectives)
o about +60 trainings/courses
• Oracle Database 11gR2 (OCP Certificate )
• Oracle Database 12cR1 (OCP Certificate )
• Oracle Application server 10g ( OCP Certificate )
• Project Management Professional Training ( PMI Training Certificate )
• ITIL Foundations V3
• Presentation skills
• Communications Skills
• Business Writing