Engr. Abbas Khan is a computer engineer seeking a challenging role in computer engineering, IT, technical support or telecom. He has over 5 years of experience in technical support roles for companies in Pakistan, the UAE and as an IT administrator. He is proficient in languages like C, C++, PHP and networking protocols.

1. Engr. Abbas Khan
Cell: +971-50-9396047
Email: khan.ako@live.com
Skype: akoabbaskhan
En
gineering Council Registered Computer Engineer. I like to work on complex projects which have scope for
learning and challenges. I have experience on different I.T based projects, Operating systems and platforms.
Have expertise on various quality process and techniques by which I efficiently took care of quality
deliverable of myself and my team. This helped in gaining satisfied customers for the organization.
Objective:
To take a challenging and high performance oriented role in the field of Computer engineering,
Information Technology, Technical Support, Telecom Industry & Graphic designing where I can put
my skills in the field to achieve targets and resolve the problems.
Work Experience:
1. Sr. Technical Support Engineer at Astaa Technologies (Islamabad, Pak) Feb 2014 – Feb 2015
(Security Systems, Public Address System, Bio-Metrics, Project Management, Network Solutions.
Main Clients: Zong, Ufone, Warid, ABL, UBL, CMH, NADRA, Bahria Town )
Responsibilities:
- Dealing & meetings with customers / Sales, Support & Marketing
- Proving technical Engineering support to technicians in the field
- Network solutions, Bio-metrics CCTV, Fire-Alarm, Public Address System, etc
- Configuration and modeling for IP & Digital Cameras, Bio-metrics, Fire alarms, Rack,
Switches & Routers installation and configuration.
- Site visiting for Quality Assurance and Quality Control
- Using Microsoft Visio, Auto Cad, Milestone, PSS etc for pre installation and modeling
- Submitting daily basis report of technicians and projects to higher management
- Cost & Resource management, Team administration, Team leading
- Preparing Quotations, Invoices, Company profile etc
- Reporting To: Operation Manager, Regional Manager, General Manager & CEO
Projects:
- HRSI / Abbott Research Department (Sep 2014 – Nov 2014) Installation of:
Structured Network Cabling, IP Cameras, Fire Alarm System, Face plates, I/O’s, Rack
installation, Switches & Routers installation & Configuration.
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2. - ZONG CM-PAK H.Q (March 2014 – Oct 2014) Installation of:
Network Video Recorders, Video Walls, ONT’s, Switches, BOSCH Public address
system, Amplifiers, IP Cameras, Bio-Metrics, Operating System + Applications,
Structured Network Cabling, Cable trays, NVR, DVR, Digital Cameras.
- Combined Military Hospital (June 2014 – Feb 2015) Installation Of:
Cable trays, Ethernet Cabling, Connectors, I/O’s, Face plates, Racks, Cable Testing.
2. Technical Support Engineer at Etisalat (XAD Technologies) (Abu Dhabi) Nov 2012 – Jan 2014
(Planning section, GIS, FTTH, CBCM, FOS, PMS & Master File)
Responsibilities:
- Supervising Technical support up to a team of 40 technicians
- Femto-Cell (GSM) updating & configuration
- Configuration and migration of PABX /ISDN /BRI /DEL /IPTV /Broadband accounts
- Preparing daily Site Diary, Master Files and Invoices for Etisalat higher management
- Implement GIS Architecture Design for fiber routes on Ericsson Geospatial Inventory
- Patching of Fiber Cables at OLT & FDH (GPON / FTTH)
- Customer Care support & Customer Satisfaction from back-office
- Provide remote technical assistance to field technicians for GPON Technology
- Approaching technicians and Customers for Quality Assurance & Quality Control
- Reporting To: Unit Manager, Operation Manager and Area Manager
Projects:
- 207 & 180H – Abu Dhabi, EAST Exchange (Nov 2012 – Jan 2014) Installation of:
Fiber Optic & LAN cable, IPTV, PABX, Broadband, VoIP, ONT, Routers, Femto cell,
RGW, GSM: SIM registration, Fiber Patching etc.
3. Engineer (Trainee) at PTCL(Pakistan Telecom Limited – Etisalat) - (Mar 2012 – May 2012)
(ADSL, Divisional wing & Number sorting)
Responsibilities:
- Configuration of ZTE modems
- PLC’s troubleshooting
- Analyzing TRX, uplink & downlink
- Port sorting / Landline maintenance
- New Service Installation
- Customer care support / Quality Assurance & Quality Control
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3. - Visiting Customer premises for new installation & complaints
- Reporting To: Regional Engineer
4. Engineer (Trainee) at Tarbela Dam (Power Station, Pakistan) - (Feb 2012 – Mar 2012)
(P&I Section, Operation section, SCADA, RTU-400 & F.E-200)
Responsibilities:
- Analysis of SCADA terminals
- Upgrading of Sensors and relays
- Analyzing of all Dam terminals
- Calculating RPM, Step Up transformers and other statistics of Dam
- Make sure technical team safety & quality of work
- Tools & Cost management
- Reporting To: Sr. SCADA Engineer
5. IT Administrator at Invest Point PVT Ltd, Pakistan - (May 2010 – Jan 2012)
(Network Maintenance & Desktop Support)
Responsibilities:
- Maintenance of network problems
- Desktop support troubleshooting
- Software installation
- Office documentation
- Reporting To: General Manager
Education / Qualification:
- BS Computer Engineering (Hon’s), COMSATS II & T, Pakistan, 2012 - (1st
DIV)
- CCNA from AIMS Institute Abu Dhabi, UAE
Major Academic Subjects:
- Computer Architecture & Organization
- Real-Time Embedded Systems
- Digital Image Processing
- Electronics / Electric Circuit Analysis
- Digital Logic Designing
- Data Communication / Control Systems
- Microcontroller 8051
- C & Assembly language
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4. Minor Subjects:
- Software Engineering
- Entrepreneurship / Corporate law
- Engineering Economics & Thermodynamics
- Principles of Communication
- Operating Systems Concepts
Final year Project:
Real-Time Shadow Analysis resulting from background
(Computer vision / Image processing)
Academic Projects:
- Guided LED’s through microcontrollers and timers.
- Implementation of mixture of Multimodal Mean algorithm for object detection in VC++.
- CGPA calculator using C programming.
- Digital visit counter by using 8051 microcontroller and sensors.
- Research paper on process scheduling in Operating Systems Concepts.
Professional Certificates:
- Technical Education Diploma in Electrical (Building). Reg: (ATC/2007-05)
- Certification in AutoCAD 2D&3D Designing, Photoshop, Ulead & Inpage. Reg: (EPCI-126)
Strengths:
• Good problem solving ability and analytic skills to solve the problem efficiently
• Good team player and having excellent interaction skills to coordinate and work within a team
• Good deliver output in less time without losing efficiency
• Excellent Communication & Technical skills to present points precisely and clearly
• Good abilities to satisfy customers and management by the work done
• Good technical and administration skills to manage technical teams and projects on time
• Good QA & QC skills to improve revenue of the customers and provide excellent support to customers
• Excellent abilities in Sales and Marketing of Technical (Information Technology) items etc.
Technical Skills:
• Languages: C(Structures, Pointers, Arrays, Stacks, Functions, Libraries etc), C++, PHP, HTML, Assembly
• Operating System: All Versions of Windows, DOS
• Computer Applications: Adobe Photoshop, AutoCAD, Inpage, Ulead, Ms Office, Matlab, Protus,
ModelSim, Keil, Packet Tracer, FL Studio, Video Editing, etc…
• Have sound knowledge in 3D designing and animation.
• Having knowledge of networking protocols and device programming.
• Structure cabling, RACK installation, IP & Digital cameras, NVR & DVR, Fire alarm system, Public
address system, Bio-Metrics, Switches & Routers installation, Outlook, etc.
Personal Information:
D.O.B: 26th
Nov 1987 Marital Status: Single Employment Type: Un-Employed
Religion: Muslim Country Of Stay: United Arab Emirates Driving License: 9196/07
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5. Languages:
English Urdu Pashto Punjabi Hindi Arabic
Portfolio:
http://www.linkedin.com/pub/abbas-khan/83/aaa/a42
Availability:
Immediate, in days
Salary Expectations:
Depend upon Job Description
References:
Available upon request
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6. Languages:
English Urdu Pashto Punjabi Hindi Arabic
Portfolio:
http://www.linkedin.com/pub/abbas-khan/83/aaa/a42
Availability:
Immediate, in days
Salary Expectations:
Depend upon Job Description
References:
Available upon request
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