Read the new brochure of the IHG Future Leaders AMEA 2016, one of the leading graduate programmes in hospitality. Learn more and apply at www.ihggraduates.com/amea

1. Jin Yuan
Crowne Plaza
Hotels & Resorts
Connect with us at...
All of you at IHG®
Discover where a career with IHG,
one of the world’s leading Hotel
companies, can take you…
@IHG
www.ihggraduates.com

2. Why IHG?
Our company
We are one of the world’s leading hotel companies…
Our great locations
Our hotels occupy prime locations in nearly 100 countries worldwide. From Mumbai to
Manhattan, from Bali to Buenos Aires you’ll find us there.
Our unique culture
Becoming one of the world’s great companies means attracting and keeping the very best
people. When you join us, we want you to be that spark that makes us even better. So we’ll
help you become the best that you can be – giving you room to have a great start, get involved
and grow. But more importantly, we’ll give you Room to be yourself – allowing your ideas
and ambitions to flourish.
A great place to work
For us, it’s not enough to be one of the world’s leading hotel companies.
Every day we do our best to create a great place for our talent to work.
Judging by the awards we’ve received recently, it seems to be paying off.
Throughout the world, in over 100 countries, InterContinental Hotels Group®
(IHG®
)
create Great Hotels Guests Love®
every day for millions of people. We’re a company which
passionately believes that it’s our people who have brought us to where we are today and
our people that will help us grow.
If you’re an ambitious, go-getting talent with supervisory experience and looking to accelerate
your career, the IHG Future Leaders programme will give you the training and development
you need to shape the future of our business – and the entire hotel industry.
We want individuals.
In short, we want All of you at IHG.
Our award-winning brands
As one of the world’s leading hotel companies, we have some of the best known and most
popular brands in the world. All of these brands are unique and work together towards
achieving our company’s purpose – to create Great Hotels Guests Love®
.
Passion
Creativity
Dreams
Interests
Over 744,368 rooms in
more than 5,032 hotels
Presence in nearly 100
countries around the world
Over 1,330 hotels
under development

3. About AMEA
AMEA is IHG’s most geographically and culturally diverse region, with a mix of mature and
emerging markets. We operate across 12 time zones, trade in 31 currencies and communicate
in 16 key languages. Our diversity and growth potential in priority markets makes this a very
exciting region to be in.
Our award-winning hotels
We have some of the world’s most compelling travel destinations and robust business hubs.
We won over 100 accolades in 2015 across the region, including 28 wins for the
InterContinental brand alone at the World Travel Awards.
Our InterContinental resorts in AMEA
are consistently recognized as leaders in
the luxury resorts segment.
InterContinental Danang Sun Peninsula Resort
More than
48,000 colleagues
Multiple markets
and time-zones
Mature and
emerging markets
Diverse Guests pay in
30+ currencies
16 languages Over 267 hotels with
strong pipeline

4. “We are proud to be one of the world’s leading
hotel companies. We’re growing fast and this
means career opportunities for you and a chance
to be part of a dynamic and exciting company that
values your passion and enthusiasm.”
Jan Smits
CEO,
Asia, Middle East & Africa
Industry-leading accelerated career paths
To keep pace with our growth, we pioneered the GM Express programme – an accelerated
development path to grow first-time General Managers for our Holiday Inn Express hotels.
Our talent development programmes complement one other, creating a connected operational
talent pipeline that attracts the best talent, giving them room to grow and accelerate their
careers in IHG.
Our Holiday Inn Express brand which debuted
three years ago, has also been recognised as the
best budget hotel brand in Asia.
Holiday Inn Express Bangkok Siam

5. Why Future Leaders?
Future Leaders is a challenging, fast track, hotel-based two-year
development programme targeted to groom local leaders for
our hotels.
The programme offers two paths, focused on either Rooms or Food & Beverage. Through four
structured learning phases, you’ll be developed and tested on-the-job with real accountability
to gain the experience and skills you need as a leader.
As our Future Leader, we will give you all the support and resources you need to be able
to succeed. We’ll make sure you have:
• A robust learning development plan with clear expectations and assessment checkpoints
• An excellent support network that includes a mentor and a coach
• Best-in-class training at every stage, as well as leadership development that begins
in your very first month with us
Developing through on-the-job experiences
We believe in experience-led learning, where you build capability on-the-job in each
leadership level with real accountability and clear targets. You will be immersed in every facet
of operations in your division of choice, given direct access to tools, coached by operations
experts and mentored by some of our best general managers in the business. It’s an intense
programme in a high performance environment, meant to get you ready to lead a key
operational function as part of the hotel leadership team.
Your career path
When you successfully complete the programme, depending on the size of the hotel operation,
you can expect to secure a Head of Department role in either Rooms or Food & Beverage
division in a hotel of your home country.
Your career journey does not stop there. Depending on your performance and demonstrated
potential, you can choose to develop at pace into the next role with the support of our learning
& development programmes or take on the challenge to further accelerate your career via
our accelerated development paths.
“I enjoyed most the opportunity to experience
all parts of hotel operations through the
Future Leaders programme. I’m focusing now
on the people-aspect of the business; working
towards my goal of becoming the first Saudi
female General Manager.”
Yasmin, InterContinental Hotels & Resorts
Path 1
Rooms
Path 2
Food & Beverage

6. Our Future Leaders Programme lasts 24 months and is structured in four
learning phases. Throughout, you’ll be challenged, stretched and assessed as
you progress rapidly towards your career goals.
Phase One – You’ll move across all functions in both Rooms and Food & Beverage division
in a managerial role to immerse yourself fully in hotel operations and put your leadership
skills into action.
Phase Two – You’ll rotate across the key support functions, including Sales & Marketing,
Revenue Management, Human Resources and Finance, to understand how operational and
support functions work together to deliver great guest experiences and start building your
network within the hotel.
Future Leaders accelerates high potential talent to an operations leadership
role in 24 months:
Phase 1
Immersion in
all operational
functions
Phase 2
Rotation across
key support
functions
Phase 3
Learn the
ropes of leading
a function
Phase 4
Prepare to
take on your
landing role
Phase One & Two
Full immersion
Expectation: Able to fully perform in the role of a manager and demonstrate expected
leadership behaviours, fulfilling committed development actions.
“I chose to focus on food & beverage operations as I truly
enjoy interacting with our guests, making every moment
a memorable one for them. This is what gets me out of bed
in the morning, and I love working together with my team
to create these great experiences for our guests.”
Duc, InterContinental Hotels & Resorts

7. Focusing on your selected division, you’ll shift gears to learn the ropes of leading a function.
In this role, you’ll need to engage your team, set clear expectations, manage operational
budgets and facilitate ways of working between functions in the hotel. As part of your
development, you will propose a value-adding project for the hotel and lead a team to deliver
the solution, improving the hotel’s key targets.
During this phase, you will gain experience in the following areas:
• Operations Excellence
• Brand Standards
• Quality Control & Improvement
• Corporate Social Responsibility
• Employee Engagement
• Financial Management
• Sales & Marketing, Revenue Management
• Project Management
You’ll also be invited to participate in our leadership development programme that will allow
you to focus on each of your leadership competencies over six months, learning leadership
skills and practicing them on the job!
Expectation: On track to achieve the expected capability and leadership behaviours of
a function lead, deliver project on time with clear results.
Phase Three
Learning the ropes
“My biggest learning was that it’s essential
to understand the underlying causes
behind a problem and resolve issues at its
source. All teams need to work together
and support each other to deliver great
experiences at every interaction.”
Jenna, InterContinental Hotels & Resorts

8. This last phase is about getting you fully prepared to take on your operational leadership role.
You will take on responsibility of leading your function and full accountability for the targets
assigned. Your understanding of the business, leadership skills and ability to make an impact
will be critical to your success.
During this phase, you will gain further experience in these areas:
• Operations Excellence
• Relationship Management
• Leading as part of the hotel leadership team
• Driving Performance
• Financial Management
• Sales & Marketing
• Revenue Management
You’ll also start to be involved in discussions with your mentor to decide your placement role
when you graduate from the programme. We will support you as you transition into your
first placement role to ensure you are set up for success!
Phase Four
Preparing for your role
Learning and Development
During the programme you will experience a mix of learning methodologies and development
modules that includes:
On-the-job training Technical and
specialist systems
training
Leadership development
We take a “blended learning”
approach to developing your
leadership capability. This will
include formal classroom based
interactive learning workshops,
e-learning modules and online
leadership forums.
Formal role
specific training
Projects
As part of your development you’ll also have the opportunity to complete several projects,
including your key project in Phase Three. This will give you opportunities to lead a project
team, collaborate with colleagues, undertake analysis and research, and discuss and present
your recommendations to the leadership team.

9. What we’re looking for
The recruitment and selection process for Future Leaders is a challenging and rewarding
experience, aimed at getting you to see if we’re the right company for you as much as you’re
the right candidate for us.
Provide you with a prompt decision
Feedback is offered to all candidates that
participate in the interview stage. We will
discuss your development areas with you as
well as tell you what you did well.
Assessment and Selection
How do I apply?
What we’ll do:
At least 12 months of working experience in a supervisory role,
preferably in hotel operations
Local resident of placement countries
Fluency in English and your home country local language
Flexibility to relocate within your home country
Passion for hospitality
Demonstrated leadership skills
Strong problem solving skills
Drive to accelerate your career in hotel operations
High potential talent that meets the following selection criteria:
Apply to Future Leader placement opportunities
online via www.ihggraduates.com
Online ability tests
Panel Interview
First round
screening
Behavioural
Interview

10. Hear what our graduates have to say
“The projects I worked on
stretched my critical thinking
skills and I learnt a lot from
the mentoring I received
from my General Manager.”
Joyce, InterContinental Hotels & Resorts
“I love that I had the autonomy to
create programmes that enhanced
guest service, working with my
colleagues to deliver proactive
assistance to our guests.”
Tassaneeya, InterContinental Hotels & Resorts
“I built a strong network and relationship
with my mentors and colleagues through the
programme, which continues to influence
and craft my career journey today.”
Jaskiran, Holiday Inn Express
“The programme brought out the best in me and
built both my technical skills and leadership
capability to be ready for my next role.”
Alvin, InterContinental Hotels & Resorts
Rozeena
Holiday Inn
Are you a
Future Leader?