Rosewood Hotel Group - Global Future Leaders - Corporate Management Trainee Programme

1. G L O B A L F U T U R E L E A D E R S
C O R P O R A T E M A N A G E M E N T T R A I N E E P R O G R A M M E 2 0 2 3

2. A B O U T R O S E W O O D H O T E L G R O U P
Rosewood Hotel Group, a privately owned company, is one of the world’s leading luxury lifestyle
and hospitality management groups. It encompasses five brands: ultra-luxury Rosewood Hotels &
Resorts®; upper-upscale New World Hotels & Resorts; KHOS,a lifestyle concept by Rosewood; Asaya,
an integrated well-being concept; and Carlyle & Co., a modern and progressive private members' club.
Its combined hotel portfolio consists of more than 41 properties in 19 countries with nearly 30
new properties currently under development.
And this is just the beginning for you...

3. R O S E W O O D H O T E L G R O U P
Click to learn more about our brands

4. A B O UT R O SE W O O D I M P A C TS
Driven by a sense of purpose to inspire, enrich and positively impact
both people and planet, we are committed to empowering people
across our entire ecosystem and to embracing a sustainability
approach that puts circular hospitality at the core of our business. We
measure our success by the meaningful contribution we can make to
the world through Rosewood Empowers and Rosewood Sustains.
Rosewood Empowers encapsulates our belief in equal access to
opportunity through empowering all communities across our portfolio
of brands.
Rosewood Sustains showcases our commitment to growing our
lifestyle ecosystem responsibly by embracing circular hospitality and
protecting our environment for future generations.

5. Relationship Hospitality. It’s in the genes.
Some just have it; a natural desire to deliver meaningful
and heartfelt experiences. It’s a calling.
At Rosewood Hotel Group we work instinctively
and from the heart, to master and elevate our craft.
Together, we push the boundaries to impart magic into every day.
We care for people, and make it our purpose
to build long-lasting, genuine relationships.
Here, we do what we were born to do.
Here, we answer The Calling.

6. OUR VALUES
OWNERSHIP
Thinking
like entrepreneurs,
we embrace our role and
responsibilities.
We commit to
tasks, goals
and promoting
accountability through
empowerment.
COLLABORATION
Excited about teamwork,
we contribute to
collective goals. We
always recognise and
celebrate our
shared successes.
TRANSPARENCY
Mutual respect and
honesty creates a healthy
environment.
We are committed
to truthful, open and
transparent
communication at
every level.
We stand up for
one another, and what
we believe in.
PASSION
Passionate about
our industry and
enthusiastic in
everything we do, we go
the extra mile – beyond
what is
expected and required –
and exude
contagious positive
energy.
INNOVATION
Boundaries are there to
be pushed.
We’re open-
minded, curious and
daring.
We listen well
before trying out new
ideas.

7. About the Programme

8. Our Global Future Leaders – Corporate Management Trainee Programme is an accelerated learning experience with
unprecedented flexibility and exposure for you to craft yourown career . Designed to facilitate and advance your development,
our 18-month global program will resonate with passionate talents pursuing a career in luxury lifestyle.
You will receive on-the-job training in hotel operations and rotate across three departments at our headquarters to
maximize your exposure before final placement. We also offer a comprehensive mix of learning programs at Rosewood
Academy to supplement your progression and equip you with leadership skills and industry-specific knowledge to set you up for
success.
To further your exposure, you will benefit from unparalleled access to our senior leaders who will guide and inspire you
along your path of growth. You will also be working with our Executive Office and/orRosewood Lifestyle* to pursue group-
wide initiatives that will define the future of hospitality in the areas such as Social Impact and Sustainability, creating
positive and lasting impact within our communities.
With a tailored learning experience and abundant opportunities to explore different functions, you have the flexibility to
hone your skills and gain the experience needed to craft yourown journey of becoming the future leader of Rosewood Hotel
Group.
*Exposure at Rosewood Lifestyle (e-commerce) in Shanghai is subject to travel restrictions

9. PROGRAM FRAMEWORK
Aug – Oct
2023
Module 1 – Self-Awareness
Practicing Rooms divisionservice excellence
Expected learning outcomes by end of module:
Understanding of RWHG company values; display of ownership in assigned tasks; mastering communications with team members
Module 4 – Business Acumen
Rotation in three selected Corporate Divisions
e.g. Executive Office, Talent & Culture, Brand, Commercial
Expected learning outcomes by end of module:
Demonstration of consistently outstanding performance in a supervisory role with strong business acumen
Nov-Dec
2023
Module 2 – Emotional Intelligence
Practicing Food & Beverage divisionservice excellence
Expected learning outcomes by end of module:
Demonstration of emotional agility to manage guests and stakeholders; ability to drive initiatives and execute on assigned projects
18
Months
Jan – Mar
2024
Module 3 – Inspiring Teams
Practicing operational excellence across key Heart-of-House Departments
e.g. Talent and Culture, Finance and Sales & Marketing
Expected learning outcomes by end of module:
Demonstration of leadership skills and collaboration across departments as a supervisor; ability to drive initiatives
Apr2024-
Jan 2025

10. Upon completion of the18-Month Global Future Leaders program, Future Leaders
who consistently fulfil module expectations will proceed to Assistant Manager
positions.
Examples:
- Assistant Manager, Global Operations
- Assistant Manager, Revenue Management
- Assistant Housekeeping Manager
A FAST-TRACK CAREER

11. Your Learning Journey …

12. We value the importance of a multi-faceted approach to learning, and
ensure we deliver both theoretical and practical knowledge to facilitate
and accelerate your development. Aside from your day-to-day
roles and responsibilities, you will have access to classroom learning,
individual self-paced learning, and seminars with our executive
leaders.
As a Future Leader, we strongly encourage you to take ownership of
your progression, which means immersing yourself in the various roles
you will be in, while maximizing the many learning opportunities
available to you. With frequent rotations and extensive
development support, you will always be learning and growing with
us.

13. Our on-the-job learning ensures theory is
applied in practice, across multiple
departments to ensure you build strong
foundations with hands-on experience.
70%
EXPERIENTIAL LEARNING
The Perfect Discovery
Gain holistic understanding of company and build
relationships across divisions
Departmental Discovery
Departmental Discovery on Policies & operational standards,
practicingand performingdepartmental responsibilities
Leading Self
Independently carry out duties in full capacity
Becoming a Leader
Job shadowing leaders, carry out supervisory responsibilities
Leading Others
Fully demonstrate supervisory responsibilities in the
department. Facilitate trainingfor newly onboarded team
members
Cross Exposure
In two related departments
Leadership Evolution
Carrying out Assistant Manager role
Rosewood Transition
Fully demonstrate Assistant Manager responsibilities in
department

14. FACILITATED LEARNING
Gain insights on personal
branding, executive
presence, wellness,
strengths, and areas for
improvement.
Build awareness on self
preferences in
communication, ways of
working, and impact on
others.
Promote individual
emotional agility with a
growth mindset to manage
business situations and
different stakeholders.
Build confidence to
effectively communicate
with and influence
stakeholders.
Build leadership
foundations to motivate
and guide team members.
Obtain exposure to a cross-
functional team and
facilitate cross-
departmental collaboration.
Build knowledge of
finance basics to
understand and manage
the business.
Learn and practice quality
assurance for continuous
improvement.
Foster decision-making
and problem-solving
skills to promote
operational effectiveness.
M O D U L E 1
S E L F -
A W A R E N E S S
M O D U L E 2
E M O T I O N A L
I N T E L L I G E N C E
M O D U L E 3
I N S P I R I N G
T E A M S
M O D U L E 4
B U S I N E S S
A C U M E N
10%

15. Your journey at Rosewood goes
beyond the on-the-job learning. Here, you
will have access to theory-based, online
formal learning to supplement your
experiential learning, allowing you t0 learn
anytime, anywhere.
INDIVIDUAL SELF-PACED
LEARNING
10%

16. Exposure to leaders of our company, who
are also esteemed pioneers in the industry
and wider community, will provide you
with invaluable guidance and inspiration:
both critical for shaping your career
trajectory as a Future Leader
EXECUTIVE LEADERS’
SERIES
10%

17. LEARNING ELEMENTS
Psychometric Analysis
To gain an understanding of your strengths and
development areas
On-the-job Learning
Exposure to different departments and
cross-departmentalpractices
In-house Facilitated
Learning Program
Soft skills training including Executive Presence,
Influencing skills, Communications,
and Design Thinking
Module Learning
Program Review
Feedback on performance from direct
supervisor in every module
Well-structured Online
Self-Pace Learning
Access to LinkedIn/ Udemy learning paths
custom-made by theRosewood Academy team
Networking Learning Session
Learning circles with members across the globe
Executive Leaders’ Series
Inspiring sharing session with senior leaders
Mentorship Program
Opportunity to pair up with amentor from
a different region and different professional
background

18. Who are we looking for?

19. We actively seek out talents across various backgrounds, disciplines and experiences to join our diverse and international
community.
The aim of our program is to develop high-potential individuals with an agile mindset who can acclimate to seismic changes across
lifestyle, luxury, and societal disciplines – trailblazers who are synergistic with our values and community – into Future Leaders.

20. EFFECTIVE COLLABORATOR
Demonstrating integrity is inherent in you, where you lead by your
own example and listen to understand in a collaborative
environment.
RESILIENT LEADER
You are ambitious and purpose-driven,yet you cultivate
relationships to successfully guide a team with strong emotional
intelligence and transparency.
GOAL-ORIENTED ACHIEVER
You recognize your productive habits and form nested goals to
achieve optimal results.
ENTREPRENEUR
You are sensitive to potential areas of discovery to fill underserved
demand and believe that teamwork stems innovative outcomes.
CREATIVE, INTUITIVE & RESOURCEFUL CONTRIBUTOR
To be creative yet commercial when optimizing what you have to
work with.
CRITICAL THINKER
You can identify problems and anomalies to reach a prudent
outcome.
PROACTIVE & DETERMINED
Your take ownership when it comes to yourcareer – a strategist
who is conscientious and holds accountability for their
development and responsibilities.
ARDENT & WELL-INFORMED
You possess a range of interests outside of our industry for you to
garner interesting perspectives from the business world.
QUALITIES WE SEEK

21. Recent graduate of bachelor's degree or above with top academic results
Less than 2 years of post-graduate work experience
At least two internships, or one 6-month equivalent internship experience in any industry
Exceptional communication skills in written and spoken English
Proficiency in the local language is required in some locations
Please refer to the job description
REQUIRED EXPERIENCES & QUALIFICATIONS

22. Jules Jeong
Management Trainee-
Global Future Leaders 2022
GFL program is an extraordinary opportunity to gain hands-on experience in all hotel
departments and build networks with diverse people. Having the opportunity to rotate across
departments not only allowed me to comprehensively understand operations but also challenged me to
problem-solve and learn from the experience . The best part of the program has been the pleasure and
privilege of building relationships with almost everyone in the hotel. Being able to meet different people
and work with synergy couldn’t have been more meaningful and rewarding. So far, GFL program has
been an amazing learning journey and I can proudly say it is the best opportunity one could get.
“
”
TESTIMONIAL FROM GLOBAL FUTURE LEADERS
In the GFL program so far I have been rotating within the F&B division at Rosewood Hong Kong. In just
3 months' time, I have gained a comprehensive understanding of the operating procedures and inner-
workings of the restaurant outlets, delivered exceptional guest experiences, and developed leadership
skills by working closely with the management team.
Apart from the hands-on exposure, what really helps me grow within this role is the support I receivefrom
all my colleagues, Talent & Culture team, and the corporate leaders. I truly feel empowered to achieve my
goals.
“
”
Gladys Sung
Management Trainee-
Global Future Leaders 2022

23. Talent Selection Journey

24. Online Application
Video
Assessment
1st Interview
Offer Confirmation
Program
Commencement
(August 2023)
Group Case study
& 2nd Interview
Final Interview

25. Our Commitment to You

26. We have our own wellness concepts: Sense – which is about
immersing self in a deep sense of calm to help restore physically
and mentally; and Asaya – which is about inspiring self-
discovery or self-acceptance.
Besides ongoing wellness initiatives, each year we organize the
Global WellnessDay toremindus the importance of wellbeing.
11
Wellness

27. We encourage youtoDiscoverthe Unchartedandwe offertravel
perks andbenefits including12 complimentary hotel nights per
year at our properties aroundtheworld.
We also provide comprehensive insurance andbenefits programs
to support your overall healthandfinancial well-being.
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Perks &
Benefits

28. Diversity,
Inclusion &
Belongings
Diverse teams are better teams– at RosewoodHotel Groupwe
celebrate andsupport differences– we commit to creatinga
healthyenvironment withmutual respect andhonestywhere
everyone canthrive.
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29. T HANK YO U