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Saxo Bank 
Our roadmap to an aligned and consistent 
employer value proposition for Saxo Bank IT
2 
What we strive to achieve 
To retain and engage our existing talent 
The most powerful brand ambassadors we could wish for: 
●offers a personal and public endorsement of the company he/she works for 
●believe in our company’s products and service 
●feel excited about going to work and performing their best 
●will try to encourage their friends to join them i.e. brilliant people know other brilliant people 
Understand Decide Plan Act 
By building a strong brand based on a value proposition that is: 
●Attractive 
●True 
●Credible 
●Distinct 
●Sustainable
3 
The employer value proposition: development process 
Understand 
Decide Implement 
Research enables us to see 
the reality of the employee 
experience in Saxo Bank and 
which employer attributes 
they find attractive. 
In order to know who to 
research, we must ask 
ourselves which 
competencies we find most 
relevant now and in the 
future. 
An Employer Value 
Proposition is the foundation 
for all external and internal 
communication with talent. 
Optimizing the EVP means 
ensuring that it includes 
attributes and communication 
themes that are attractive, 
credible, sustainable and that 
allow for differentiation in the 
long term 
Based on the EVP and the 
selected communication 
channels, organizations now 
need to develop 
communication ideas that 
will have the greatest 
possible impact on the 
target groups and set the 
company apart from the 
competition
4 
Understand: assessing the as-is 
We surveyed Specialists, Technical Leads and Managers in IT 
We asked for input on: 
●what attributes they find to be important in order to attract and retain talent 
●what is the current state within Saxo Bank IT with regards to the mentioned attributes. 
●our top talent competitors and which attributes they associate with those 
Aim was to: 
●create a strong overlap between Identity, Profile and Image 
●Ensure that our EVP would speak to our target talent pool 
●Find out more about the EVP of our talent competitors to find out how to differentiate 
●Ensure that our employees find us capable of delivering on our EVP effectively 
Profile 
What you are 
trying to 
communicate 
Identity 
The image, 
career and 
opportunities 
your company 
Understand can offer 
Decide Plan Act 
Image 
The external 
view and 
position of 
your company
5 
Decide: guiding principles 
Based on the outcome of our survey we defined a number of principles to guide us when pin-pointing 
short term initiatives and to form the basis for our people strategy 
●Technical/Domain specialists have comparable career opportunities to management and will be equally 
rewarded in terms of pay, benefits and respect 
●We will focus more on leadership potential and motivation to lead rather than technical skills alone 
when selecting future leaders 
●We will safeguard internal development opportunities and give internal candidates priority over 
external candidates for any upcoming vacancies 
●We will make internal career choices independent of manager facilitation by committing ourselves and 
our managers to posting all vacancies on the internal job portal 
●We will focus our attention on retaining and developing our staff by creating more development 
opportunities and targeted development initiatives 
●We will support people in enhancing their ability to work in distributed teams and increase the level of 
cultural awareness 
●All employees will be evaluated against the same standards and we will ensure that good 
behavior/performance is appropriately acknowledged and rewarded
6 
Implement: Aligning to guiding principles 
Based on the guiding principles we aligned HR processes and communication initiatives 
across IT 
●Attraction, Referral Program and Recruitment 
●Talent Management, Career Progression and Succession Planning 
●Training, Learning and Development 
●Performance Management, Compensation and Benefits 
●Internal and External Communication
7 
Implement: Attracting the talent segment 
Saxo Bank’s in-house trading systems 
handles… 
• over 25,000 concurrent online trading 
clients 24 hours per day / 5.5 trading 
days per week 
• more than 160,000 unique monthly 
users to our social trading portal 
• in excess of 400,000 price feed 
updates per second 
• intraday execution and booking of up 
to 900 trades per second 
• over 500,000 trade transactions 
processed daily
8 
Implement: Showcase our technology and innovation 
• FedEx Day 
• 24-hour Innovation Competition 
• GOTO Copenhagen Platinum Sponsors 
• Speaking Opportunities
9 
Implement: Showcase ourselves as employer 
• Articles in relevant medias 
• Offering our facilities for network 
meetings and training sessions 
• Social media: Twitter, Facebook, 
LinkedIn
10 
Reflecting 
• Any activities that affects existing employees have had the most 
significant impact (on achieving our initial objectives) – especially 
when we enable our employees to communicate it externally 
• The above activities are also the most difficult and time consuming 
to execute on 
• We would never have been able to make any significant impact 
without the buy in and active involvement of top management 
• Same goes for cross functional collaboration between HR, PR and 
Marketing
11 
It’s a journey! 
www.saxoworld.com emh@saxobank.com

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Saxo Bank EVP roadmap for attracting and retaining IT talent

  • 1. Saxo Bank Our roadmap to an aligned and consistent employer value proposition for Saxo Bank IT
  • 2. 2 What we strive to achieve To retain and engage our existing talent The most powerful brand ambassadors we could wish for: ●offers a personal and public endorsement of the company he/she works for ●believe in our company’s products and service ●feel excited about going to work and performing their best ●will try to encourage their friends to join them i.e. brilliant people know other brilliant people Understand Decide Plan Act By building a strong brand based on a value proposition that is: ●Attractive ●True ●Credible ●Distinct ●Sustainable
  • 3. 3 The employer value proposition: development process Understand Decide Implement Research enables us to see the reality of the employee experience in Saxo Bank and which employer attributes they find attractive. In order to know who to research, we must ask ourselves which competencies we find most relevant now and in the future. An Employer Value Proposition is the foundation for all external and internal communication with talent. Optimizing the EVP means ensuring that it includes attributes and communication themes that are attractive, credible, sustainable and that allow for differentiation in the long term Based on the EVP and the selected communication channels, organizations now need to develop communication ideas that will have the greatest possible impact on the target groups and set the company apart from the competition
  • 4. 4 Understand: assessing the as-is We surveyed Specialists, Technical Leads and Managers in IT We asked for input on: ●what attributes they find to be important in order to attract and retain talent ●what is the current state within Saxo Bank IT with regards to the mentioned attributes. ●our top talent competitors and which attributes they associate with those Aim was to: ●create a strong overlap between Identity, Profile and Image ●Ensure that our EVP would speak to our target talent pool ●Find out more about the EVP of our talent competitors to find out how to differentiate ●Ensure that our employees find us capable of delivering on our EVP effectively Profile What you are trying to communicate Identity The image, career and opportunities your company Understand can offer Decide Plan Act Image The external view and position of your company
  • 5. 5 Decide: guiding principles Based on the outcome of our survey we defined a number of principles to guide us when pin-pointing short term initiatives and to form the basis for our people strategy ●Technical/Domain specialists have comparable career opportunities to management and will be equally rewarded in terms of pay, benefits and respect ●We will focus more on leadership potential and motivation to lead rather than technical skills alone when selecting future leaders ●We will safeguard internal development opportunities and give internal candidates priority over external candidates for any upcoming vacancies ●We will make internal career choices independent of manager facilitation by committing ourselves and our managers to posting all vacancies on the internal job portal ●We will focus our attention on retaining and developing our staff by creating more development opportunities and targeted development initiatives ●We will support people in enhancing their ability to work in distributed teams and increase the level of cultural awareness ●All employees will be evaluated against the same standards and we will ensure that good behavior/performance is appropriately acknowledged and rewarded
  • 6. 6 Implement: Aligning to guiding principles Based on the guiding principles we aligned HR processes and communication initiatives across IT ●Attraction, Referral Program and Recruitment ●Talent Management, Career Progression and Succession Planning ●Training, Learning and Development ●Performance Management, Compensation and Benefits ●Internal and External Communication
  • 7. 7 Implement: Attracting the talent segment Saxo Bank’s in-house trading systems handles… • over 25,000 concurrent online trading clients 24 hours per day / 5.5 trading days per week • more than 160,000 unique monthly users to our social trading portal • in excess of 400,000 price feed updates per second • intraday execution and booking of up to 900 trades per second • over 500,000 trade transactions processed daily
  • 8. 8 Implement: Showcase our technology and innovation • FedEx Day • 24-hour Innovation Competition • GOTO Copenhagen Platinum Sponsors • Speaking Opportunities
  • 9. 9 Implement: Showcase ourselves as employer • Articles in relevant medias • Offering our facilities for network meetings and training sessions • Social media: Twitter, Facebook, LinkedIn
  • 10. 10 Reflecting • Any activities that affects existing employees have had the most significant impact (on achieving our initial objectives) – especially when we enable our employees to communicate it externally • The above activities are also the most difficult and time consuming to execute on • We would never have been able to make any significant impact without the buy in and active involvement of top management • Same goes for cross functional collaboration between HR, PR and Marketing
  • 11. 11 It’s a journey! www.saxoworld.com emh@saxobank.com

Editor's Notes

  1. Det jeg gerne vil tale om i dag er den rejse vi har været på i Saxo Bank IT gennem 2014 på vores vej til at definere vores employer value proposition som nu er kommet til at danne grundlag for vores HR strategi på IT området. Jeg har ikke tænkt mig at bruge en masse tid på at præsentere Saxo Bank i detaljer, men jeg kan lige kort fortælle at vores primære ydelse er en online handelsplatform som gør det muligt for brugeren at handle forskellige former for assets fx valuta, aktier, guld mv. Ca. 1/3 af vores medarbejdere er IT professional og vores evne til at tiltrække og fastholde talenter indenfor IT segmentet er derfor absolut afgørende for vores langsigtede strategi og konkurrence evne. Derudover vil jeg gerne opfordre de af jer som måtte være interesserede til at besøge vores hjemmeside saxoworld.com Og ellers er I selvfølgelig velkomne til at stille spørgsmål til mig enten her eller per telefon eller mail efterfølgende
  2. Generelt så siger man jo at det ikke er de samme attributer der tiltrækker og fastholder mennesker. Vores primære formål med den process vi har været igennem, har været et ønske om dels at fastholde vores talenter og dels at sørge for at de mennesker der arbejder for os er dedikerede og får mulighed for at udleve det Vi har formentlig alle set billeder som det her, af medarbejdere som får tatoveret deres firma logo og lever og ånder for det de laver. Hos Saxo Bank tror vi fuldt og fast på at vores evne til at skabe den rigtige arbejdsplads til den type af medarbejdere, er den rigtige vej til at skabe et bæredygtigt brand. Vi tror ikke på tomme ord og løfter – og vi ved godt at det betyder at vi ikke har valgt den letteste eller korteste vej til vores mål – til gengæld er vi overbeviste om, at den indgangsvinkel vil betale sig tilbage på længere sigt.
  3. Vi skal ikke bruge en masse tid her på at diskutere teori eller modeller, men jeg vil gerne ganske kort beskrive den process vi har valgt at benytte os af i Saxo Bank. Vi starter med fase 1: Understand Som kort handler om at kunne beskrive vores udgangspunkt og forstå hvilke knapper vi har til rådighed til at justere på, når vi skal optimere vores value proposition Fase 2: Decide Som er den fase hvor vi baseret på vores research ligger os fast på en række beslutninger som vedrører vores value proposition, hvordan vi vil kommunikere og til hvem, og hvilke initiativer vi vil sætte igang Fase 3: Implement, som kort og godt betyder eksekver
  4. Som en del af fase 1: Understand Indsamlede vi data fra flere forskelige kilder både interne og eksterne Vi gennemførte også en survey af alle medarbejdere i IT Vi bad blandt andet om input på Hvilke attributter der er vigtige for henholdsvis at tiltrække eller fastholde talenter indenfor IT Hvordan de synes at Saxo Bank leverer på de forskellige attributter Og hvilke attributter de associerer med vores talent competitors
  5. I fase 2 definerede vi nogle guiding principles Som vores CIO i dag referer til som hans CIO principles Og som har dannet grundlag for alle de beslutninger vi har taget i forhold til vores people strategi og branding strategi i Saxo Bank IT Hvis jeg lige skal fremhæve et eksempel kunne det være det her med at vi vil tilbyde lige karrieremuligheder for specialister og ledere – inklusiv lige mulighed for at få indflydelse, anseelse og lige løn
  6. Sidste skridt i processen er fase 3: Implement Et af vores vigtigste tiltag her, var åbent at kommunikere vores CIO principles til vores medarbejdere og derefter starte det hårde arbejde med at aligne alle HR processer og kommunikation til dem Jeg tror at alle her kan forestille sig, hvor stort et arbejde det er vi har været i gennem her. Ikke detsto mindre var det, det aller vigtigste at sørge for at vi kunne levere internt på alle de attributer som vores IT specialister skønner som vigtige
  7. Et andet vigtigt initiativ var at forsøge at sætte ord på de ting som på en gang kan beskrive Saxo Bank og det vi laver, og samtidigt er rammende for vores primære talent segment. Så når man ser igennem brillerne på en IT specialist, hvad er det så at vedkommende vil lægge vægt på, for at kunne identificere sig med Saxo Bank Det I ser her var udkommet af vores forsøg og er nu blevet den tale som bruges i både intern og ekstern kommunikation når vi gerne vil fortælle noget omkring bedrifterne som leveres hver dag medarbejderne i Saxo Bank IT
  8. Vi har sat en række initiativer i gang hvor det primære formål har været at give vores IT medarbejdere mulighed for at vise deres evner, udstille deres bedrifter, dyrke nye ideer og i det hele taget vise hinanden og andre ligestillede hvad de kan Her er nævnt for eksempel vores FedEx Dag, som er en intern 24 timers innovationsdag som inkluderer alle medarbejdere – hvor de får lov at arbejde på lige netop det de synes er spændende Et andet lignende arrangement var vores 24 timers innovation competition, hvor vi inviterede eksterne ind til at innovere side om side med vores interne medarbejdere på vores åbne API Både vores FedEx dag og vores innovation competition har resulteret i nye ideer , som der fortsat udvikles på til fremtiden. Vi har også gerne ville give vores medarbejdere tid og mulighed for at præsentere deres evner ved at holde foredrag eller andre former for oplæg: det skete blandt andet ved GOTO Copenhagen hvor Saxo Bank var Platin Sponsor
  9. Udover at holde oplæg eller foredrag eksternt, har vi også valgt at lægge hus til forskellige former for netværksmøder, træning eller foredrag internt i vores hovedkvarter. Vi har medvirket til forskellige artikler i relevante medier, som blandt andet Computerworld, hvor vi har haft lejlighed til at give et billede af Saxo Bank som arbejdsgiver Derudover bruger vi aktivt sociale medier som for eksempel Twitter, Facobook og LinkedIn – her har vi gjort det mulig for vores medarbejdere at dele forskellige former for information – for eksempel de ovennævnte artikler eller stilingsopslag.