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  1. 1.  We are a savvy, trendy hospitality consulting firm that serves as an advisor to leading hotel owner/management companies, private ownership, lending institutions, investment companies and municipalities in the areas of:  Asset management  Operational Efficiency/Cost Saving Measures  Revenue Generation through Proper Market Placement  Sales & Marketing  Productivity  Assistance Staff Training and Retention regardless of Economic Pressures  Capital Expenditure Planning Assistance  Franchise/Brand Relations  Impact Analysis  Profit & Loss Evaluation  Renovation Expertise to include Coordination Assistance  Assistance through Property Sale  Turnaround of Under-Performing Hotels  QA and Other Inspection Preparation Assistance and Analysis  Our success centers on our performance driven strategies of building best-in-class services based on our industry experience, our professionally trained and empowered team, our superb work ethic, our honest approach to running our business structure along with our impressive resources for corporate and partnership support. Our company is also based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.
  2. 2.  EXHICON Thailand Co Ltd  setting up two hotels ( 54 Key and 56 Key with Restaurant and Banquets) and one 70 cover restaurant of group  Task : Implemented software , Channel Manager , Improved Ranking on Social Platform , Revenue management , Tie up with Leading Agencies for fix Business Eg. Coral Travel , Tie up in Indian Market .  Designed Indian, Arabic Thai and Chinese Menu for restaurant and implemented Costing Module  We achieved growth in guest satisfaction by 85% in two months revenue increased by 22%  Contact Person Email :
  3. 3. Gajanan Shirke-MIH Managing Director Jessica Luna Dimaculangan Director Project Management
  4. 4. About Gajanan Shirke •A focused and analytical Hospitality Professional, with a distinguished career spanning over 16 years. Proven skills in operating successfully in multicultural environments and a natural executive and team coach. Thorough understanding of the hotel, resorts, development process, from acquisitions to ground breaking, operations, investment, corporate finance and financial modeling. •Extensive experience of business evaluation and investment assessment throughout •Book Authored : •Bar Management and Operations •Hospitality Management •Food and Beverage Management •Hotel Engineering Management •Front Office Management •Hotel Housekeeping Management •The Cookery Triology: Advance Cookery Theory •The Cookery Triology: Foundation of Cookery •The Cookery Triology: The Basic Cookery Book •Hotel Sales and Marketing •Hospitality Industry Accounting & Fundamentals •Customer Interaction Excellence in Hospitality •History of Indian Cuisine – Volume •History of Indian Cuisine – Volume 2 •Training Managers Manual •Hotel Owners Manual •Hotel Security and Prevention Manual
  5. 5. About Gajanan Shirke •Skills Matrix •Operational management | sales management | general management | client management | people management | brand standard compliance | business development | profit development | profit accountability | corporate management | KPIs | strategic business planning | audit process | balanced score card process | diagnostic development | brand improvement | business analysis | process improvement | project management | problem resolution | issue resolution | development plans | team development | stakeholder management | change management | Revenue Management and Yielding •Effective relationship builder •Particularly skilled in identifying deficiency areas and formulating strategies that bring about change, improvement, and long-term success | Strategic Business & Operational Planning | Budget Development & Administration Team Building | Mentoring & Leadership |Marketing/Branding/Competitive Positioning
  6. 6. CORE COMPETENCIES : - •Managing entire Hotel Operations •Pre Opening Setups •Hotel & Stand Alone Restaurant Launches •P&L Accountability •Menu Engineering & Design •Planning & Setting up all Departments of the hotel •Developing & implementing Standard Operating Procedures •Vendor Management - Preparing estimate, obtaining quotations & procuring material •Budgets & Projections
  7. 7. CORE COMPETENCIES : - •STRATEGY PLANNING •Infrastructure Planning •Revenue Projections & Expense Budgets •Manpower Planning & Management •Market Intelligence & Competition Analysis •Business Development Strategies •Financial Management •OPERATIONS •Profit Center Operations •Operational Cost Control •P&L accountability •Quality& Consistency •Vendor & Material Management •CLIENT SERVICING •Maintaining Corporate Relations •Constant upgradation of Products & Services •Guest Retention & Loyalty Initiatives •Guest Feedback Analysis
  8. 8. CORE COMPETENCIES : - •TEAM MANAGEMENT •Hiring & Training •Regular Appraisals •Consistent Coaching & Development •Performance Management •FOOD & BEVERAGE MANAGEMENT •Service Excellence Delivery •H.A.C.C.P., S.O.P. & Recipe Compliance •Menu Engineering & Design •Kitchen Management & Cost Control •Vendor Management •Business Promotion Activities
  9. 9. About :Ms. Jessica Luna Dimaculangan Visionary and motivational young leader. Growth and mission- she is focused; expert knowledge in overall Finance functions with Strategic Planning. actively involved in the previous project in maintenance & finalization of accounts, working capital management, profit monitoring and building internal financial controls Adept at development of financial policies/guidelines for effective fund management Dynamic and proactive approach in successful organizational development initiatives that delivered consistent and sustainable revenue, profit and quality & safety improvements Acumen in leading and managing the commercial operations and contributed higher rate of organic growth An effective communicator with honed interpersonal, analytical, leadership, logical and motivational skills. Key roles involve: • Primary and secondary research • Assisting in the development of Project reports • Corporate Communications • Business Development
  10. 10. At Your Service… •We offers the following services: •Recruitment and Training; •Human Resources Programs, implementation and training; •Opening of Hotels and Resorts, including Feasibility Study, Business Plan (Mission Statement, Marketing- & Financial Plan, Capex and Manning Guide); Food and Beverage concepts, implementation and training; Marketing and Sales of Hotels and Resorts
  11. 11. Recruitment and Training As an independent Consultant Recruiter, I would be able to function as “Your Man in the Hospitality Recruitment”; It is increasingly more difficult to find the right candidates. I have the contacts all over the globe to assist you, plus as a seasoned hotelier, I understand your needs better, moreover I do live here on the spot. I can personally conduct the interviews for your organization. I have interviewed and hired a great number of candidates, from line staff to senior managers.
  12. 12. Human Resources Programs For a long time ”Human Resources” (or HR) has been responsible for the people management of an organization’s most valuable resource, its people; We can introduce, train and implement a new look at Human Resources through an “Employee, Culture & Development” program; Based on the following principals: Employees: “the Companies most valuable resources”. It all starts with proper recruitment; Culture: carrying “the Company’s- , Hotel’s- and Country’s Culture through the entire organization Development: recognize top performers with potential and develop them within the Hotel, the Company A Passion to Serve: a special training program to get the entire hotel staff, from GM to Dishwasher on one passion.
  13. 13. Opening Hotels and Resorts For Owners, new to the Hotel Industry and hesitant to engage with a Hotel Management Company, I can help out; Services include: A Feasibility Study; Conceptualizing of the Hotel and F&B Outlets; A Business Plan, including a Executive Summary, Mission Statement, Comprehensive Marketing Plan, Financial Plan, Manning Guide and Capital Expenditure Acquisitions; Pre-opening FF&E, Operating Equipment and Capex Purchases; Recruitment and training of employees; A full set of Standard Operating Policies & Procedures Marketing & Sales and more…
  14. 14. Food & Beverage Concepts For Owners, interested to engage in the Restaurant business we can assist offering following services: Conceptualizing the outlet (Restaurant) A Feasibility Study A Business Plan, including a Marketing Plan, Financial Plan, Manning Guide and Capital Expenditure Acquisitions; Pre-opening FF&E, Operating Equipment and Capex Purchases; Recruitment and training of employees; Marketing & Sales and more…
  15. 15. Marketing & Sales For Hotels, Resorts and Restaurants directly operated by Owners, we can offer the following services: Preparing a detailed Marketing Plan, including expenses; Market Segmentation and Rate Structure and Strategies Plan; A Public Relations Action Plan; Representation at Travel Trade Shows; Conduct sales calls and sales trips on behalf of the Owner and more…
  16. 16. Revenue Management Personal Revenue Manager Our Goals • Assist hotels with their Ecommerce • Increase Revenue for our partners Technology Channel Management Knowledge Booking Engine Web Design Online Marketing Results analysis We help in Channel Management Booking Engine Revenue Management to improve sales and revenue! Online Marketing Correct rates ,Good visibility on OTA Helping client in tie up with Channel Manager: Manage 1 central system which will push rates & availability to all your Online Travel Agents (OTA). Booking Engine: Receive reservations directly from your website.
  17. 17. Hotel Tie Up Support We support hotel owners in brand tie up , also we support investors in invest in countries like Thailand , Philippines etc We help in registering company , hotel or restaurant lease management , operations set up support after taking over hotel which includes recruitment training , online presence and review management etc
  18. 18. Contact Details For further information, please contact us: E-mail: / Mobile phone: +91-9503357341 Skype : gajananshirke Line : gajananshirke LinkedIn Public Profile: