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InterContinental Hotels Group's winning #CultureCode

90% of our people would recommend IHG as a place to work. Find out what makes our culture so special and the rule we live by.

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IHG Employer Brand
Our #CultureCode
Our culture is special.
We are
proud

We are
passionate

We are
collaborative
Our People created our culture.
We asked

our People
what mattered to them…

Rachael,
Holiday Inn
These became our values…
our Winning

Ways.
Our values
set us apart from
our competitors.

Mike, Crowne Plaza
Hotels & Resorts

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InterContinental Hotels Group's winning #CultureCode

  • 1. IHG Employer Brand Our #CultureCode
  • 2. Our culture is special. We are proud We are passionate We are collaborative
  • 3. Our People created our culture.
  • 4. We asked our People what mattered to them… Rachael, Holiday Inn
  • 5. These became our values… our Winning Ways.
  • 6. Our values set us apart from our competitors. Mike, Crowne Plaza Hotels & Resorts
  • 7. All our Hotel Brands share the same Winning Ways.
  • 8. Do the right thing We keep our promises and we don’t let people down. We take decisions … even when they’re difficult .
  • 9. Show we care We treat people as individuals . We look and listen for the things that make a difference. little
  • 10. Aim higher We put our hearts into learning new things. We always look for ways to improve.
  • 11. Celebrate difference We are respectful of all cultures. We look to learn from others. We play an active role in the communities in which we operate.
  • 12. Work better together We work hard to develop excellent working relationships. We think about what we do and how it might affect others.
  • 13. These values are not just words. Our values are what we live by.
  • 14. Our Winning Ways are how we behave every day.
  • 15. And to thank our colleagues for living our Winning Ways, we promise them…
  • 16. …Room to be yourself. We’re keeping that promise every day…
  • 17. …because everyone wants to be treated as an individual… Thibault, InterContinental Hotels & Resorts
  • 18. …and recognised for the great work they do. Angie, IHG
  • 19. That’s why we make four commitments to our People:
  • 20. Room to have a great start We all remember our first day in a new job - we want to feel welcome, we want to fit in. That’s what Room to have a great start is all about – giving everyone every chance to shine from day one.
  • 21. Room to be involved The best things happen when everyone joins in. That’s why we promise everyone the chance to work as part of a team with a great bunch of people who are interested in what you have to say.
  • 22. Room to grow We’re a service business. When our people perform at their best our business performs at its best. Room to grow promises everyone all the support, experience and training they need to perform at their best.
  • 23. Room for you Thank you. Well done. You are brilliant! Simple words that mean a lot. That’s what Room for you is all about – recognising, celebrating and rewarding the brilliant people who work here.
  • 24. And our people believe in it! We continue to break records with our engagement survey and we continue to beat industry benchmarks. Our company pride is 94% (20% above the industry average) 90% of our people would recommend IHG as a place to work (19% above average) Job satisfaction is 89% (13% above average)
  • 25. Our people are part of a winning culture Search for opportunities: www.ihg.jobs And join us on: www.facebook.com/IHGCareers @JoinIHG InterContinental Hotels Group Manjusha, IHG