This document provides an overview of social marketing. It begins by defining what social marketing is not, such as manipulation. It then explains that social marketing began in 1971 and focuses on influencing behaviors like accepting, rejecting, modifying or abandoning behaviors. The document outlines similarities between social and commercial marketing, such as the importance of customer orientation, exchange theory, marketing research, segmentation, and marketing mix. It notes differences are that social marketing aims to sell behavioral changes rather than products/services. It discusses upstream and downstream social marketing streams and challenges around defining what constitutes a "societal good."