Go MAD Thinking is a consultancy that provides solution focused thinking training and coaching. It was created in 1998 based on over 4000 hours of research. The Go MAD Thinking framework includes 7 key principles to provide a DNA for success. When applied, it helps individuals and organizations think with greater speed, clarity, and creativity. The framework includes elements like defining goals, involving others, planning priorities, and taking action and measuring results. Go MAD Thinking has worked with over 100 organizations across different industries.

1. Go MAD Thinking Pocket Gate Farm Off Breakback Road Woodhouse Eaves Leicestershire LE12 8RS T: 01509 891313 [email_address] Go MAD Thinking Who are Go MAD Thinking? Helpful stuff to consider from Suzanne Wood

2. www.gomadthinking.com Background to Go MAD Thinking Created in 1998, as a result of 4000 hours of research, our holistic framework links together 7 key principles to provide a DNA for success that is universally applicable. The Go MAD Thinking Framework underpins all our client work. Once learned, Go MAD Thinking techniques can be systematically applied to improve the probability of success for any day to day task, medium sized project or major business improvement. When applied and embedded, sustainable working practices emerge – ‘business as usual’ just got better! We call what we do “Solution Focused Thinking”.

4. www.gomadthinking.com The Go MAD ® Thinking Framework

5. www.gomadthinking.com Self Belief Define Goal Reason Why The Internal Triangle (or Capturing ‘Hearts and Minds’) Helpful and Hindering self – talk Self - awareness Your experience (life/work/relationships) and how it shapes you Self – perception of capability, ability and confidence What are your motivators? How passionate are you? How much do you want to be successful? Are you moving ‘away from’ or ‘towards’ something? S… what specifically do you want to achieve? M… how will you measure your success? A… how achievable do you believe this to be? R… how relevant is this to you/your people? T… by when, exactly?

6. www.gomadthinking.com Define Goal Involve Others Plan Priorities Involving the people you know… colleagues, friends, family, customers Involving the people you don’t know… competitors, experts, the world Involving the right people for the right reasons… not just because ‘they’ve always been involved’ Getting the buy-in of those who you want to help you Using High Quality Questions to explore possibilities Generating high numbers of possibilities as an individual or in a team situation Prioritising those that will make the difference… most suitable, most passionate about, most practical, most off the wall Planning the time in to do them The External Triangle (Being creative with the Practical stuff) SMART Umbrella Qualitative Sensory Specific (4 Methods to gain clarity for any type of goal)

8. Reason Why Define Goal Plan Priorities Self Belief Personal Responsibility Involve Others Take Actions & Measure Results Strength Importance Task Check Achievability Buy-in www.gomadthinking.com Ambition Values Motivation Vision Use of Imagination Role Modelling Measure Results! Accountability Self-awareness Mental Programming Confidence Building Resource Analysis Leadership SMART Relationship Building Team Working Delegation P ossibilities, P riorities, P lanning Time Problem Solving Project Management Creative Thinking Risk Assessment Decision making Assessment Communication P.D.P. Time Management Achievement

9. www.gomadthinking.com Assumed Imposed Expected THINKING ACTIONS RESULTS Go MAD  Behavioural/skill development Measured

10. Application Levels for Solution Focused Thinking ™ www.gomadthinking.com Helping you to think (Personal Effectiveness) Helping others to think (Coaching) Helping teams to think (Projects, meetings & team development) Helping organisations to think (Leadership thinking & cultural transformation)

11. www.gomadthinking.com Applying Go MAD Thinking – Examples 3 Individuals Coaching Teams/Projects Organisational Change Power Hours In-house Bespoke Programmes Big Breakthrough Workshops Business Unit Development (BUD) System icheev – online thinking tool Open Programmes Facilitation of Project Meetings Research & Diagnostic Personal Effectiveness Programmes: 1-2 Days Executive/Performance Coaching Peak Performance Profiling Measurement Tools www.gomadthinking.tv (online resource library) Licensed Facilitators Visioning Workshops Vision & Culture Alignment Post Graduate Certificate in Solution Focused Thinking Application Modules: - Meetings - Project Planning - Facilitation Bespoke Leadership Programmes Post Graduate Diploma in Solution Focused Leadership Audio, Video, Text Materials Design Cultural Transformation “ Leading Business Improvement” – An 18 – 24-month programme (incorporating a Masters Degree in Solution Focused Thinking & Leadership) with a guaranteed minimum 200% R.O.I. and payment by results.

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16. Examples of measurable differences made through Go MAD 90-Day Challenges www.gomadthinking.com - the design, launch and evaluation of an innovation scheme for 7500 people (over 500 sites) resulting in 76% employee engagement, 630 team entries with just the top 5 entries providing cost savings of £264,000. - savings in recruitment costs of over £500,000 - the lease of 15 properties previously unoccupied for a combined 50 years. - innovations in 85 convenience stores providing over £1.1m additional profit p.a. - 1000 new retail customers - increased and faster occupancy rates in pub/restaurants resulting in over £300,000 profit p.a. - 37% increase in pharmaceutical product sales - 100% increase in pharmaceutical service referrals - increase in successful aggressive growth plan funding applications from 30 to 80% - strategy development to increase revenues from $400m to $750m within 3 years - 23m Euro sales and retention of key accounts - process efficiency in clearing 6 - 8 week backlogs of insurance policy documents - improved mystery shopping results from 75 - 95%

17. www.gomadthinking.com Go MAD Thinking Clients 118118 3M AMRC Aon Arcadia Group Aurum Holdings Aviva Axiom Housing Bakkavor Barclays Bank (Global Sourcing) BDO Stoy Hayward Boots Bristol Myers-Squibb British Sugar Carillion Castle College Nottingham Cereal Partners UK Ceridian Chelsea FC Cisco Systems Coventry Building Society DePuy Johnson & Johnson Edexcel Eurostar Ever So Sensible Bars Ltd Everards Brewery First Group Gallaher Gatehouse Bank GE Healthcare Government Office for the East Midlands Harvest Housing Group Hawes Signs Huntsman Advanced Materials Hyde Housing Group Indesit Johnson Matthey Catalysts Johnston Press Just Housing Krispy Kreme Lloyds Banking Group (General Insurance) London Borough of Lambeth Matalan Mercer Midcounties Co-operative Mid Essex Hospital Trust Ministry of Defence National Grid Wireless Newham PCT Npower Northern Foods Northern Rock Novozymes Biopharma O2 OCS Parcelforce Pirelli Tyres Pitney Bowes Precision Cast Parts QBE Insurance Ralph Trustees Ltd Reading Agency Resolution Rolls-Royce plc Royal & SunAlliance Salisbury NHS Trust Scottish Media Group Select Service Partners Severn Trent plc South Somerset PCT South Yorkshire Police Sport England STA Travel Superdrug Stores plc TACT The Grove Hotel The Manchester Commonwealth Games Tibbett & Britten TUI University of Birmingham Visit Scotland Volkswagen Financial Services Volkswagen Group West Notts College Wolseley UK York City Libraries Zurich Financial Services

18. Ask yourself the Question: How might we possibly bring additional business benefit by using Solution Focused Thinking ?