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Swaziland – UNOPS/IFAD
Regional workshop 2007
Knowledge Management
in Eastern and Southern
Africa
Benoît
THIERRY
IFAD KM strategy - vision statement
IFAD is the only international development
institution established exclusively to contribute
to reducing poverty and food insecurity in the
rural areas of developing countries.
Within the scope of this unique mandate, IFAD will strive
to be a learning organization:
 It will learn systematically and collectively from
its own projects and programmes, and from the
experience of its partners, particularly poor
rural people, in order to deliver high-quality services
and to enable its partners to find innovative ways to
overcome poverty, and to use the knowledge
acquired to foster pro-poor policy reforms.
 IFAD will share information and knowledge
related to rural poverty in order to promote good
practice, scale up innovations and influence
policies, thus positioning the fight to reduce rural
poverty as a global, regional and national priority.
KM Virtuous Circle in the projects
Communicate
Learn
Share
 What is Knowledge
Management ?
 This workshop is a
KM event
 Each project
component is KM
activity.
Project Knowledge Pyramid
•Press Articles
•Radio events
•VideosCommunication
•Case Studies
•Annual reports
•Electronic Library
Knowledge Management
•Logframe /RIMS
•Evaluations/Qualitative data
•Database – Geographic Info
Monitoring & Evaluation
Project basic docs •Appraisal
•AWPB/ Annual Reports
•Financial reports
•Withdraw applications
Financial (protected area)
•IFAD/UNOPS
•FC
•IFAD RIMS/PPMS
•Government Database
•IFADAFRICA-FIDAFRIQUE
•Thematic Networks
•IFAD portal / PF Newsletter
•Videos/TV
Project Knowledge Pyramid
External relations
Knowledge Management
Monitoring & Evaluation
Communication
Financial (protected area)
Project basic docs (e.library)
•Internet + IRC
•Global community
Promote Project Communication
In Each project promote communication
towards our local and national partners
and at international level:
 one website
 e-archive/e-library (institutional memory)
 Photo gallery
 Press articles : stories every year
 Videos : short and long.
 Field visits, workshops, publications…
In each project :
 Participate in forums
 Participate in regional
and thematic platforms
 Join networks :
 Local
 National
 Regional
 International
 Join Communities of
practice
NETWORKING
(linked to FIDAfrique in Western and Central Africa)
External network
hosted by partners
specialised in
thematic sub-themes
related to rural
development
Linking Local
Learners
External network
hosted by partners
specialised in
thematic sub-themes
related to rural
development
Thematic knowledge networks (financed/supported by IFAD)
Rural Finance
(KGT)
Market Access
SCAPEMA (SNV)
Agric. Water Mgt.
IMAWESA
(ASARECA)
IFADAfrica Network
IFADAFRICA
Conclusions
 KM in ESA should be linked to communication
for diffusion of innovations
 Disseminate our success, lessons learned on a
larger scale
 Main tasks for the coming year: collect your
knowledge – organise your project websites –
establish electronic library – publish stories,
picture and videos – get involved into
international networks.
What we don’t want KM to become ! Thank you

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IFAD regional workshop 2009 presentation KM

  • 1. Swaziland – UNOPS/IFAD Regional workshop 2007 Knowledge Management in Eastern and Southern Africa Benoît THIERRY
  • 2. IFAD KM strategy - vision statement IFAD is the only international development institution established exclusively to contribute to reducing poverty and food insecurity in the rural areas of developing countries. Within the scope of this unique mandate, IFAD will strive to be a learning organization:  It will learn systematically and collectively from its own projects and programmes, and from the experience of its partners, particularly poor rural people, in order to deliver high-quality services and to enable its partners to find innovative ways to overcome poverty, and to use the knowledge acquired to foster pro-poor policy reforms.  IFAD will share information and knowledge related to rural poverty in order to promote good practice, scale up innovations and influence policies, thus positioning the fight to reduce rural poverty as a global, regional and national priority.
  • 3. KM Virtuous Circle in the projects Communicate Learn Share  What is Knowledge Management ?  This workshop is a KM event  Each project component is KM activity.
  • 4.
  • 5. Project Knowledge Pyramid •Press Articles •Radio events •VideosCommunication •Case Studies •Annual reports •Electronic Library Knowledge Management •Logframe /RIMS •Evaluations/Qualitative data •Database – Geographic Info Monitoring & Evaluation Project basic docs •Appraisal •AWPB/ Annual Reports •Financial reports •Withdraw applications Financial (protected area)
  • 6. •IFAD/UNOPS •FC •IFAD RIMS/PPMS •Government Database •IFADAFRICA-FIDAFRIQUE •Thematic Networks •IFAD portal / PF Newsletter •Videos/TV Project Knowledge Pyramid External relations Knowledge Management Monitoring & Evaluation Communication Financial (protected area) Project basic docs (e.library) •Internet + IRC •Global community
  • 7.
  • 8. Promote Project Communication In Each project promote communication towards our local and national partners and at international level:  one website  e-archive/e-library (institutional memory)  Photo gallery  Press articles : stories every year  Videos : short and long.  Field visits, workshops, publications…
  • 9.
  • 10.
  • 11.
  • 12. In each project :  Participate in forums  Participate in regional and thematic platforms  Join networks :  Local  National  Regional  International  Join Communities of practice NETWORKING
  • 13. (linked to FIDAfrique in Western and Central Africa) External network hosted by partners specialised in thematic sub-themes related to rural development Linking Local Learners External network hosted by partners specialised in thematic sub-themes related to rural development Thematic knowledge networks (financed/supported by IFAD) Rural Finance (KGT) Market Access SCAPEMA (SNV) Agric. Water Mgt. IMAWESA (ASARECA) IFADAfrica Network
  • 15.
  • 16.
  • 17. Conclusions  KM in ESA should be linked to communication for diffusion of innovations  Disseminate our success, lessons learned on a larger scale  Main tasks for the coming year: collect your knowledge – organise your project websites – establish electronic library – publish stories, picture and videos – get involved into international networks.
  • 18. What we don’t want KM to become ! Thank you

Editor's Notes

  1. 1.INTRODUCTION: In April 2007 the board of IFAD adopted a new KM strategy. A product of the action plan. You will think : yes again a new strategy from IFAD …new guidelines …more work for us. This one is a bit special because managing knowledge is what we are doing, maybe without knowing, on a daily basis in rural development projects. All our work is based on knowledge acquisition and transmission : ifad project bring new techniques, new institutional arrangements. You know that because you are practicing in projects. Now do we ensure a coherent and consistent km so far. This is the question. KNOWLEDGE is a mix of information used for our professional purpose and skills and know how. Knowledge is defined (Oxford English Dictionary) variously as (i) expertise, and skills acquired by a person through experience or education; the theoretical or practical understanding of a subject, (ii) what is known in a particular field or in total; facts and information or (iii) awareness or familiarity gained by experience of a fact or situation. Philosophical debates in general start with Plato's formulation of knowledge as "justified true belief".
  2. 2.IFAD KM STRATEGY What we are doing is good. It is nice. It has impact. But few people knows… How to get this strategy adapted to the needs of the project. The needs in the field. That is the purpose of adapting it in PF. SO IT IS A NECESSITY TO PRACTICE IT AT A HIGHER SCALE : LOCALLY FOR THE BENEFIT OF THE POOR INTERNATIONALLY FOR THE BENEFIT OF THE DEVELOPMENT COMMUNITY AND GET MORE TO IMPLEMENT IN OUR COUNTRY The challenge is to improve IFAD projects impact and make known what we are doing, while at the same time getting inspiration from outside.
  3. 3. KM CYCLE: In order to properly manage knowledge we have to set up a virtuous cycle. A 3 step process : Learn Share Communicate Let’s keep it simple and effective. There are many theories and literature about KM. what we want is learn/share and communicate to have better impact in getting rural poor out of poverty. THIS CYCLE PROPOSE A SIMPLE VISION OF KM. This apply to many of our technical activities : Agriculture production Rural finance systems Market linkages Etc… KNOWLEDGE MANAGEMENT IS NOT INTERESTED IN MANAGING KNOWLEDGE PER SE, BUT TO RELATE KNOWLEDGE AND ITS USAGE IN THE FIELD TO ACHIEVE PROJECT DEVELOPMENT OBJECTIVE AND IFAD MANDATE.
  4. 4.KM IN COUNTRY PROGRAMME: Now how do we want to streamline the process ? We have to be careful : we don’t want a one way process, top down from headquarter to projects. On the contrary we want field experience to feed IFAD knowledge. Actually, it should be a two ways process: Share between projects and countries in order to improve project impacts and efficiency Feed IFAD in order to refeed other networks To be successful and to comply with IFAD partner and target groups needs (Governments and rural poors) and corporate needs (IFAD headquarter and international development community), the IFAD KMI strategy should be a two fold approach : at field level, managed by project and country programme, for proper harvesting and sharing of knowledge with IFAD stakeholders, for direct use at operational level. at corporate level, managed by IFAD headquarter to distil corporate knowledge through a combination of core portfolio cycle, proper information management for easy access by users, proper sharing internally, and proper communication channels for dissemination at international levels. In IFAD Action Plan, the country programme is at the centre of the new Operating Model. So does the KMI strategy: IFAD Knowledge management system is to be built upon IFAD field experience: we don’t want a theoretical complex system. WE HAVE SUCCESSES IN THE FIELD LET THEM KNOWN, LETS PROMOTE THEM TO SHARE EXPERIENCE AND GET MORE PEOPLE BENEFITING. Regional strategies derive from IFAD strategic framework, and define regional priorities. COSOP derives from regional strategy on one hand (on the other hand COSOP is build on the national PRSP and local stakeholders consultations). COSOP defines the country programme. The country programme is made of projects on loans and grants and policy dialogue. Knowledge lie in these project implementation experience. Projects/Operations during implementation phase are producing knowledge and innovations to be harvested and disseminated.
  5. 5. KM PYRAMID IN IFAD PROJECTS : Implementation is often forgotten in the project cycle (demonstrating again how IFAD was too much focus on delivering new projects without paying enough attention to their implementation. This is being changed with the new operating model, and the emphasis in the past 5 year on monitoring and evaluation and results and impact indicators. At field level, the most appropriate place to capture Knowledge and Innovation is to use the existing M&E systems (which are in place in each and every IFAD operation). M&E is the only comprehensive system providing an overview of the activities, success and failures. From operational M&E system, Knowledge&Innovation managers can identify interesting knowledge to be harvested, analysed and disseminated. Only one story per project and per year in the current portfolio, will already make 200 knowledge&innovation items to be disseminated and published every year. A particular attention will be given in mainstreaming knowledge from projet level (i.e. by using KM&Communication officers in projects M&E units and/or contracting knowledge specialised institutions at country level) and putting existing IFAD supported regional networks in charge of collecting and sharing the knowledge of the portfolio at regional level.
  6. 6. KM PYRAMID AND OUTSIDE WORLD: This pyramid showing the various steps on=f knowledge management can be used as a basis for project websites. It groups all project information in public and protected areas…and can be interlinked with many other places and networks. To me each IFAD project should have its own wesbite. It costs nothing compared to the size of your projects and it brings lot of value in terms of : Information archiving. A living archive on the net Institutional memory easily accessible Dissemination of information worldwide and to those interested You are loosing reports, you are crashing hard disks…you cant loose a well managed website. I ENCOURAGE YOU TO GET PROJECT WEBSITE UNDER YOUR LINE MINISTRY AND IFAD WILL MIRROR THEM ON THE RURAL PORTAL.
  7. 17. IFAD PORTAL: An international repository tool Rural Poverty Portal already available
  8. 7. SOME TOOLS FOR PROJECT KM Already many of you are practising communication through local newspapers, special events, etc…SEND US THESE PRESS ARTICLES. What we want is to intensify the communication and better share it. The newsletter is a first element where we can gather nice stories. And we encourage you to contribute. ALREADY ONE YEAR THAT WE ARE PRODUCING IT. A VARIETY OF ARTICLE FROM THEMATIC SYNTHESIS TO INTERVIEW OF PROJECT MANAGERS OR FARMERS. A SURVEY WILL BE DISTRIBUTED DURING THIS WORKSHOP TO GET YOUR FEED BACK ON IT. Second most of knowledge and communication is buried in your projects, it has to be communicated to others to the large development community. Hence this proposal of tools. We have to have some standards tools : one website per project, one elibrary, et… THE E LIBRARY IS WONDERFUL. YOU ARE PRODUCING A LOT DURING THE 5,7, 10 YEARS OF YOUR PROJECTS. AND NOT ONLY BIDDING DOCUMENTS, BUT ANNUAL REPORTS, SERVICE PROVIDERS REPORTS, SURVEYS, MONOGRAPHIES, ETC…ALL THIS IS VALUABLE. Promote project communication is not only at international level. it is also direct to our primary target the rural poor. Specific tools are already used by projects to share knowledge and promote communication. More can be establsh as Anna will explain to you in a few minute.
  9. 8. SAMPLE WEBSITE TANZANIA We are not saying that internet is a panacea…and it will never replace face to face meetings..or workshop like this one.. but it ease considerably the circulation of information through email or websites. These past 5 years all of you got equipped with cellular phones and email adresses. And even if it was not professionaly you paid it on your own. I am sur ethis expansion will now go down to the villages and farmers. Thes technologies are being used in many projects, including the most famous first mile project in Tanzania for marketing purpose.
  10. 9. SAMPLE WEBSITE MADAGASCAR In Madagascar, already each IFAD project is having it own website hosted by the line ministry of Agriculture and copied into IFAD website for faster international access. We are now in the process of linking these project website to a country programme pilot website through an IMI grant.
  11. 18. MADAGASCAR FORUM : M&E AND KM AND INNOVATION This is the pilot for the INNOVATION MAINSTREAMING INITIATIVE. It offers forum of discussion, manual of procedure for monitoring and evaluation, etc… We also think that INNOVATION IS LINKED TO KNOWLEDGE MANAGEMENT. Knowledge management is also a key ingredient of innovation and it feeds ideas into the process. HOWEVER, WHILE KNOWLEDGE MANAGEMENT FOCUSES ON LEARNING FROM THE PAST AND ON CURRENT GOOD PRACTICES, INNOVATION FOCUSES ON EXPERIMENTATION AND CREATION OF THE GOOD PRACTICES OF TOMORROW. Innovation may often be a higher-risk venture and it depends on creativity and deviance from established patterns, whereas knowledge management encourages harmonization around proven practices. Finally, while knowledge management thrives on communities marked by commonalities, innovation thrives on diversity, crossing boundaries and questioning established knowledge. To achieve its goals, IFAD will need to integrate innovation and knowledge management so that they feed into each other. This strategy will thus complement and link up to the IFAD Strategy for Knowledge Management, which was approved in April 2007 (IFAD, 2007b). AND LETS NOT FORGET THAT INNOVATION CAN BE A TRADITION IN YOUR COUNTRY BUT NEW IN AN OTHER ONE. THEREFORE ONCE AGAIN THIS SHOWS THE IMPORTANCE OF SHARING AND DISSEMINATING.
  12. 10. NETWORKING: Beyond simple KM us and communication tools, the whole system will work only if we share knowledge through networks. Naturally we all use networks to communicate and learn : family, friends, institutions and bureaucracies. What we need know is to better structure development networks among ifad projects in ESA, in Africa and globally. By exchanging info. Face to face meetings. Visits to other places. E-learning is becoming more and more important. Internet capability . Electronic Forums. IFAD KM STRATEGY INSISTS OF THE NEED TO SETUP VARIOUS NETWORKS LOCALLY-REGIONALLY AND INTERNATIONALY
  13. 11. VARIOUS KM NETWORKS ESA is not late in terms of networks. We have the thematic networks who have achieved a great deal of work: In rural finance In water management In market access In Monitoring and Evaluation We can add even more specialised ones which are only working in few countries : linking learners, KM in Kenya, Uganda, Tanzania (with FAO), etc… What we need now is a more structured, generic network which help to interlink these initiatives and support the projects knowledge management systems. THIS IS the proposal of IFAD AFRICA linked to FIDAFRIQUE.
  14. 12. IFADAFRICA: Regional network like this one are part of the IFAD KM strategy as shown in previous figures. Regional networks will be in charge of animating communities of practice, refining knowledge from various project and programmes and communicating with IFAD headquarters. Each region is already linked to a regional network : ENRAP (Asia,) FIDAMERICA (Latin America), FIDAFRIQUE (West Africa), KARYANET (North Africa, Eastern Europe), and some to thematic networks. IFAD AFRICA and FIDAFRIQUES is one network for Africa. A local network – managed in africa. Ownership is the key element to ensure good work. In west africa, 2 phases already. The next phase will be managed by a regional organisation. We want to benefit the experience of FIDAFRIQUE in east africa and will collaborate with them to expand the network in ESA. We are already in touch with several ESA organisations who could be interested to manage IFAD AFRICA through a regional grant to be awarded in 2008.
  15. 13. SAMPLE OF FIDAFRIQUE PAGE: FIDAFRIQUE offers webspace Space by country Space for small websites - Posting of documents It offers forums for communities of practice. It offers a repository tool for documentation. IFAD Africa – general KM network Continental network – Collaborate with Fidafrique Take knowledge, lessons from other part of Africa Teach/share among ESA projects Provide backstopping with regard to KM services Bilingual / Trilingual
  16. 16. FIDAFRIQUE FORUMS: Forums. Exchange People network among ifad projects People network supported by technology Not a specialists/specialised network Providing connection to the specialised/thematic networks and IFAD constituencies Emulating discussions / hosting resources Accessible to all PLEASE LET US KNOW YOUR INTEREST IN IFAD AFRICA. PROJEC OR COUNTRIES WHO WOULD LIKE TO VOLUNTEER FOR THE PILOTPHAS LET US KNOW. TO ME – MARTIN OR ANNA
  17. 19. CONCLUSIONS Leave the floor to Anna for the communication part.
  18. 20. END