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Idea board / Suggestion System - Lean
The document describes the concept of Lean and improvement idea boards, noting that Lean focuses on eliminating waste to increase value for customers. It explains that an improvement idea board is a transparent system for collecting, prioritizing, and implementing employee ideas to solve problems and continuously improve processes. Key aspects like leadership engagement, metrics, and culture change are needed to fully realize the benefits of idea boards in driving daily improvements.
Idea board / Suggestion System - Lean
- 1. Title Slide Lean Idea Boards AuburnTechnical Assistance Center – 570 Devall– Auburn, AL 36832 www.auburnworks.org
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- 3. What is Lean? Do Check Act/Ad just Plan Value Value Stream FlowPull Perfection SYSTEM Customer Defined Follow The Service Line Eliminate The Waste Perform Work As It Is Requested Continuous Improvement ACT PLAN DOCHECK/ STUDY Grasp The Situation From: Lean Thinking – Womack & Jones
- 4. Lean = Eliminationof Waste Typically non value-added lead time averages 90% in the healthcare Industry Un-necessary Non-Value Added Pure Waste Necessary Non- Value Added Value Added
- 5. 8 Wastes 1. Defects 2.Overproduction 3. Waiting 4. Non-utilized people 5. Transportation 6. Inventory 7. Motion 8. Extra Processing Waste: Anything that adds cost or time without adding value to the customer
- 6. Lean is aProblem Solving Culture Symptoms of A Problem 8 Wastes Defects Overproduction Waiting Not Utilizing People Transportation Inventory Motion Extra Processing 1. See the Waste 2. Find Root Cause VSM Standardized Work CI 3. Select Solution(s)
- 7. Improvement Idea Board Whatis it? An idea board is a simple, transparent system for handling improvement ideas in an area and it also promotes employee engagement.
- 8. Improvement Idea BoardExample
- 9. Ideas - GroundRules • Within the decision making authority of the area • Able to be accomplished within the area itself • Fall under the philosophy of “low cost and creative” solutions • Come from the people working in the area
- 10. Idea Board Process 1.Blank idea card is obtained from area idea board 2. Idea card is filled-out and placed into “submitted idea” pocket 3. Submitted ideas should be discussed openly during a group huddle using the PICK chart 4. Action is assigned as appropriate 5. Card is placed into “Work in Progress” until finished 6. Card is completed & moved to “Ideas Collected” section 7. Data is collected weekly, posted on board and logged into leader’s notebook tally sheet: – # Ideas submitted – # Ideas implemented 8. Monthly data is collected and rolled-up the management chain to the CEO level to provide organization-wide visibility
- 11. Improvement Idea Board •“Improvement Cards” • Blank Cards • Submitted Ideas
- 12. Idea Card Improvement IdeaCard Name:_____________________________________ Date:______________ What is the issue and waste? __________________________________________ __________________________________________ __________________________________________ (8 Wastes: defects, overproduction, waiting, not utilizing people, transportation, inventory, motion & extra processing) What is the idea to fix the issue? __________________________________________ __________________________________________ __________________________________________ Owner:____________________________________ Estimated completion date: ____________________ Action(s):__________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ Actual Completion Date:_______________________
- 13. Idea Board Process 1.Blank idea card is obtained from area idea board 2. Idea card is filled-out and placed into “submitted idea” pocket 3. Submitted ideas should be discussed openly during a group huddle using the PICK chart 4. Action is assigned as appropriate 5. Card is placed into “Work in Progress” until finished 6. Card is completed & moved to “Ideas Collected” section 7. Data is collected weekly, posted on board and logged into leader’s notebook tally sheet: – # Ideas submitted – # Ideas implemented 8. Monthly data is collected and rolled-up the management chain to the CEO level to provide organization-wide visibility
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- 15. Idea “PICK” Chart Impact Difficulty ImplementChallenge Possible Kill Helps prioritize quickly Huddle Rules • Short/brief explanations • Aim for clear understanding Issue Idea
- 16. Idea Card Improvement IdeaCard Name:_____________________________________ Date:______________ What is the issue and waste? __________________________________________ __________________________________________ __________________________________________ (8 Wastes: defects, overproduction, waiting, not utilizing people, transportation, inventory, motion & extra processing) What is the idea to fix the issue? __________________________________________ __________________________________________ __________________________________________ Owner:____________________________________ Estimated completion date: ____________________ Action(s):__________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ Actual Completion Date:_______________________
- 17. Work in Process •Work in Process – Organize ideas being worked
- 18. Idea Board Process 1.Blank idea card is obtained from area idea board 2. Idea card is filled-out and placed into “submitted idea” pocket 3. Submitted ideas should be discussed openly during a group huddle using the PICK chart 4. Action is assigned as appropriate 5. Card is placed into “Work in Progress” until finished 6. Card is completed & moved to “Ideas Collected” section 7. Data is collected weekly, posted on board and logged into leader’s notebook tally sheet: – # Ideas submitted – # Ideas implemented 8. Monthly data is collected and rolled-up the management chain to the CEO level to provide organization-wide visibility
- 19. Work in Process •Work in Process • Ideas Collected Section • Weekly Tally Section
- 20. Tally Sheet –Area ‘A’ Week of # Ideas Submitted # Ideas Implemented 1. November 1-14, 2011 10 10 2. November 9-15, 2011 10 9 3. November 16-23, 2011 10 10 4. November 24-30, 2011 5 5 Monthly Total 35 34
- 21. Tally Sheet –Director A-E Month of Area # Ideas Submitted # Ideas Implemented 1. November 2011 A 35 34 2. “ B 35 34 3. ” C 32 32 4. ” D 55 53 5. ” E 20 19 6. Monthly Totals 177 172
- 22. Tally Sheet -VP Month of Director # Ideas Submitted # Ideas Implemented 1. November 2011 A‐E 177 172 2. “ F‐J 156 150 3. ” K‐O 162 160 4. Monthly Totals 495 482
- 23. Tally Sheet -CEO Month of VP # Ideas Submitted # Ideas Implemented 1. November 2011 1 495 482 2. “ 2 504 498 3. ” 3 562 555 4. Monthly Totals 1561 1535
- 24. Organization-Wide Visibility Board •Ideas Submitted – 1,561 • Ideas Implemented – 1,535 Improvement Ideas November
- 25. Keys To Success •Leadership Engagement • Culture of Discipline • Learning Organization • Mentoring & Coaching • Metrics Tied to Strategic Plan • Visual Communication • Atmosphere of experimentation – PDCA • 100% Participation • Openness to Change
- 26. Ultimate Goal ofIdea Boards • Everyone looking and solving problems • Daily improvements • Drive culture change
- 27. Auburn Technical AssistanceCenter – 570 Devall Auburn AL 36832 Phone: (334) 844-4659 www.auburnworks.org Since 1976 Helping Business and Industry Become More Competitive