Icf func v_draft 3 - Agile
•
0 likes•422 views
The document provides a draft functional specification for a hotel reservation system proof of concept. It outlines two actor types - anonymous users and guests. As an anonymous user, I can search for a hotel and verify an existing reservation. As a guest user, I can register, create, update, cancel and manage a reservation through the entire hotel stay process from booking to checkout. It also outlines stories and acceptance criteria for site clerks to manage guest reservations and room services.
![Specification : [DRAFT] - Hotel Reservation System Proof of Concept (POC)
Project Team. Client a
Client b
EK.Ericka Kirkland (850) 370-1070
Scope of Document. This document together with a number of supplementary documents will be used as the functional specification for
this scenario.
This document specifies "WHAT" the system will do as opposed to "HOW" it will be done.
Scenario Description. You are a business analyst on a project to custom build a software system to support a hotel’s reception, in
particular the tasks of booking rooms, checking in, checking out, changing rooms for a customer who has already
checked in, and recording services such as breakfasts on a guest’s bill. To do this, the system should record data
about guests, rooms, and services.
General Assumptions. i. The functional specification/requirement consists of a set of "stories".
ii. Each story describes some aspect of the system's behaviour, either functional or non-functional.
iii. A story is the smallest unit of the system - a story is either delivered or it is not.
iv. Each "Story" is specified in "use case" format.
v. Stories are rated, grouped, and prototyped, tested in "increments" every ?? weeks.
vi. Scrum methodology will be utilized
Guidelines. i. The "Summary" worksheet is an inventory of all the stories as well as any supporting details.
ii. The "Details" worksheet contains the detailed specification for each story. Each "acceptance criterion" will be
reviewed and agreed upon by the team.
iii. The "Actors" workheet specifies all users both internal and external.](https://image.slidesharecdn.com/icffuncvdraft3-160204232129/85/Icf-func-v_draft-3-Agile-1-320.jpg)
More Related Content
What's hot
What's hot (20)
Viewers also liked
Viewers also liked (9)
Similar to Icf func v_draft 3 - Agile
Similar to Icf func v_draft 3 - Agile (20)
Recently uploaded
Recently uploaded (20)
Icf func v_draft 3 - Agile
- 1. Specification : [DRAFT] - Hotel Reservation System Proof of Concept (POC) Project Team. Client a Client b EK.Ericka Kirkland (850) 370-1070 Scope of Document. This document together with a number of supplementary documents will be used as the functional specification for this scenario. This document specifies "WHAT" the system will do as opposed to "HOW" it will be done. Scenario Description. You are a business analyst on a project to custom build a software system to support a hotel’s reception, in particular the tasks of booking rooms, checking in, checking out, changing rooms for a customer who has already checked in, and recording services such as breakfasts on a guest’s bill. To do this, the system should record data about guests, rooms, and services. General Assumptions. i. The functional specification/requirement consists of a set of "stories". ii. Each story describes some aspect of the system's behaviour, either functional or non-functional. iii. A story is the smallest unit of the system - a story is either delivered or it is not. iv. Each "Story" is specified in "use case" format. v. Stories are rated, grouped, and prototyped, tested in "increments" every ?? weeks. vi. Scrum methodology will be utilized Guidelines. i. The "Summary" worksheet is an inventory of all the stories as well as any supporting details. ii. The "Details" worksheet contains the detailed specification for each story. Each "acceptance criterion" will be reviewed and agreed upon by the team. iii. The "Actors" workheet specifies all users both internal and external.
- 2. Actor Name Description Allowable Actions Tier 1 - Guest Anonymous User Any user who is not logged in View, Print General User Registered user who has created a profile View, Create, Update, Delete, Archive, Download, Print, Profile Settings, Interface Tier 2 - On Site Staff Site Clerk User responsible for basic operations related to stay of a guest View, Create, Update, Delete, Archive, Download, Maintain Inventory Site Manager User responsible for overseeing overall operations pertaining to hotel View, Create, Update, Delete, Archive, Download, System Settings, Maintain Inventory, Maintain Security, Maintain inventory Site Housekeeping User responsible for overseeing operations pertaining to houskeeping (eg Staff, Inventory) View, Create, Update, Delete, Maintain Inventory Site Security User responsible for overseeing operations pertaining to Security (eg Staff, Surviellance, Key Maintenance) View, Create, Update, Delete, Maintain Security System Site Maintenance User responsible for overseeing operations pertaining to Maintenance (eg Staff/Vendors, Grounds) View, Create, Update, Delete, Maintain Inventory Site Administrator User responsible for performing system admin tasks for their site/region All Tier 3 - Corporate Staff Partners Partner designated as a user responsible for performing various cross- organisation tasks (eg. Hotel.com, Expedia) View, Create, Update, Interface HR Coroporate Staff responsible for overall Human Captial Management View, Create, Update, Delete, Archive, Interface Accounting Coroporate Staff responsible for overall accounting functions View, Create, Update, Delete, Archive, Interface
- 3. Exec Corporate Staff responsible for improving overall management and oversight of corporate success via dashboard analytics View, Create Sys Admin System Administrator All
- 4. Story ID Status Priority Story Name As a... (Actor) I can... (Activity) Percieved Business Value / Benefit Anonymous A000 Req H Search for a hotel Logged in as Anonymous User I can search and view hotel amneties. Ease of use. A001 Req M Verify Existing Reservation Logged in as Anonymous User I can verify an existing reservation entering confirmation number with ability to print, text, and/or email to another. Ease of use; Share Capability. Guest G001 Req H Register as a User Logged in as Anonymous User I can register as a user to create a reservation and view rewards information. Ease of use; PCI DSS Compliance. G002 Req H Create Reservation Logged in as Guest User I can create a reservation and receive a email/text confirmation from system. Ease of Use G003 Req H Update Reservation Logged in as Guest User I can update my reservation. - Change date - Schedule available services - Order room service Flexibility. G004 Req M Cancel Reservation Logged in as Guest User I can cancel my reservation and receive email/text confirmation from system. Flexibility. G005 Req H Check Into Hotel Logged in as Guest User I can confirm payment options, obtain room assignment, and obtain key to room. PCI DSS compliance. Customer Satisfaction. G006 Req H Check Out of Hotel Logged in as Guest User I can view and select checkout options and generate email including details of reciept Ease of Use Site Clerk S001 Req H Extended Stay Logged in as Site Clerk I can view and update guest's reservation and extend stay on their behalf. Improve Customer Satisfaction.
- 5. S002 Req H Change Room Logged in as Site Clerk I can update guest's reservation and change room, and re-issue card keys on their behalf. Improve Customer Satisfaction. Improve Availabilty Reports. Improve Audit Capability. S003 Req H Order Room Service Logged in as Site Clerk I can update guest's reservation and charge room for additional services on their behalf. Customer Satisfaction.
- 6. Dependencies Story Points Dev Increment Dev Owner Dev Complete Date Actual Dev Time (man days) Time Fixing Defects (man days) Notes QA Performed (Y/N) v.1 v.1 G001, A001 v.1 v.1 v.1 v.1 v.1
- 7. SOO3 v.1 v.1
- 8. Tester Notes
- 9. Story ID Story Name As a... (Actor) I can... (Value) Flow Step When I... (Action) Then... (Acceptance Criterion) Prototyped Acceptance Date (DEV) Acceptance Date (UG) Acceptance Date(Team) Notes Test Status Defect Defect Priority Defect Status Defect Notes Search for a hotel Anonymous User I can better understand my options when searching for a hotel that reflect desired criteria related to cost, location, amenities. Main 1 Presented with a searh box to allow the user to search by cost, location, amenities, reward points Select or Enter a keyword(s) N 2 Review list of options 3 Select a hotel 4 View Rooms 5 View Grounds 6 View Amenities 7 View Policies 8 Make a reservation Anonymous User Review my pending/existing Reservation Main 1 … 2 3 4