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CREDIT SUISSE INVESTORS’ CONFERENCE




The world’s leading international
emerging markets bank
Asia strategy update
SANDY FLOCKHART                                         1 APRIL 2008
CHIEF EXECUTIVE OFFICER
THE HONGKONG AND SHANGHAI BANKING CORPORATION LIMITED
Forward-looking statements

This presentation and subsequent discussion may contain certain forward-
looking statements with respect to the financial condition, results of
operations and business of the Group. These forward-looking statements
represent the Group’s expectations or beliefs concerning future events and
involve known and unknown risks and uncertainty that could cause actual
results, performance or events to differ materially from those expressed or
implied in such statements. Additional detailed information concerning
important factors that could cause actual results to differ materially is
available in our Annual Report.




                                                                              2
Performance in 2007 Progress on strategy

Reported results – HSBC Group

  Profit before tax             Attributable profit

  Up 10% to US$24.2bn           Up 21% to US$19.1bn


  Earnings per share            Return on total shareholders’ equity

  Up 18% to US$1.65             15.9%, up from 15.7%


  Dividends per share1          Tier 1 capital

  Up 11% to US$0.90             9.3% against 9.4% in 2006 (Basel 1)




Note: 1. In respect of 2007


                                                                       3
Performance in 2007 Progress on strategy

• Record results in a challenging environment
  – Very weak performance in the USA driven by higher loan impairment charges
  – Exceptional strength in faster growing markets, particularly Asia
  – Strong performance from Global Banking and Markets despite write-downs
  – Record results from Commercial Banking and Private Banking

• HSBC’s signature strength in capital and liquidity continues
• Over 15 years of double-digit dividend growth




                                                                                4
Performance in 2007 Progress on strategy

 Asia-Pacific
 PBT up 43% to US$11bn1
   Asia-Pacific PBT by business                                                 • Pre-eminent emerging markets bank in Asia
                                                                                • Hong Kong: gateway to China
                      -2%



      32%
                                         43%
                                                         PFS
                                                                                • China: two-prong strategy to cement leading
                                                         CMB
                                                         PB
                                                                                  foreign bank position
                                                         GBM
                                                                                • Combination of organic and inorganic
        4%                                               Others
                                                                                  investments
                    23%
                                                                                • In rest of Asia, focused on market expansion in
                                                                                  key geographies and profitable segments




Note: 1. Including Hong Kong and excluding dilution gains and the Middle East


                                                                                                                                    5
Performance in 2007 Progress on strategy

 Highlights – Asia-Pacific
                                                                                PBT (US$m)    % change
                                                                                   2007      2007 vs 2006
   Asia-Pacific1                                                                  10,960          43

   Hong Kong SAR                                                                   7,339          42

   Mainland China (ex dilution gains)                                              1,280          81

   Singapore                                                                         550          51

   India                                                                             529          35
   Malaysia                                                                          330          20

   South Korea                                                                       123         108

   Taiwan                                                                            123         635

   Indonesia                                                                         104          46
   Other                                                                             582         -10


Note: 1. Including Hong Kong and excluding dilution gains and the Middle East


                                                                                                            6
Personal Financial Services – Asia-Pacific


 PBT up 51% to US$4.7bn1
   Group PFS PBT by region                                                     • Use our global scale and local knowledge to
                                                                                 grow profitably in selected markets
         -26%
                                                                               • 10.9 million customers, up 10%
                                                    Asia-Pacific

                                                    Europe
   15%                                                                         • Premier – 546,000, up 25%
                                                    Middle East
                                         80%
    4%
                                                    Latin Am erica             • HSBC Direct – US$1.2bn deposits from 376,000
                                                                                 accounts in Asia Pacific2
                                                    North Am erica
         27%

                                                                               • Credit cards – 12.6 million
                                                                               • Consumer finance in selected emerging markets
                                                                               • Regional roll – out of insurance


Note: Including Hong Kong and excluding dilution gains and the Middle East; 2 including the Middle East


                                                                                                                                 7
Global Banking and Markets – Asia-Pacific


 PBT up 61% to US$3.5bn1
   Group Global Banking and Markets PBT                            • Emerging markets-led and financing-
   by region                                                         focused wholesale bank
           -15%

      8%
                                                  Asia-Pacific
                                                                   • Benefit from geographic network and
    8%
                                                  Europe             strengthened product capabilities
                                      58%
                                                  Middle East
                                                                   • Global Markets’ success broadly based
                                                  Latin Am erica
                                                                   • Global Banking strength in financing and
                                                  North Am erica
         41%                                                         payments and cash management
                                                                   • Group Investment businesses continued
                                                                     expansion in emerging markets




Note: 1. Including Hong Kong and excluding the Middle East


                                                                                                                8
Commercial Banking – Asia-Pacific


 PBT up 24% to US$2.5bn1
   Group CMB PBT by region                                                        • The leading international business bank
                                                                                    serving small businesses to corporates
           13%

                                                                                  • Strengthening international connectivity –
                                                Asia-Pacific

   10%                                35%       Europe
                                                                                    HK$32.1bn in cross-border transaction deals
                                                Middle East
   7%                                                                             • Global Links cross-referral sales increased by
                                                Latin Am erica
                                                                                    95% in Hong Kong and 87% in rest of Asia-Pacific2
                                                North Am erica                      over 2006
                 35%
                                                                                  • Expanding customer base with emphasis on SME
                                                                                    segment growth – 403,800 customers across Asia
                                                                                  • Direct channel usage increase helped by
                                                                                    enhanced Business Internet Banking platform

Notes: 1. Including HK and excluding the Middle East   2. Including Middle East


                                                                                                                                        9
Private Banking – Asia-Pacific


 PBT up 41% to US$394m1
   Group PB PBT by region                                       • A world-leading international private bank
                                                                  integrated into a unique distribution network
              12%

                                                                • Client assets increased by 38% to US$93bn
                                               Asia-Pacific
        2%                        26%

                                               Europe
                                                                • Net new money in at US$12.9bn
                                               Middle East 0%

                                               Latin Am erica   • Onshore private banking in China launched in
                                               North Am erica
                                                                  January 2008 – Shanghai, Beijing, Guangzhou
             60%
                                                                • Expanding onshore in Japan, India and other
                                                                  markets; growing in Singapore




Note: 1. Including Hong Kong and excluding the Middle East


                                                                                                                 10
Good progress building our insurance business

  PBT by source of business, 2007                                           • Insurance contributed US$3.1bn1, 13% of
                                                                              Group PBT
        13%


                                          Manufacturing
                                                                            • Strengthening links with Personal Financial
                                                                              Services and Commercial Banking and leveraging
                                          Distribution
                                          excluding Ping An                   global distribution network
                                          Ping An
  34%
                             53%
                                                                            • Four transactions initiated: acquisition in South
                                                                              Korea; joint ventures initiated in India and mainland
                                                                              China; and a 10% share acquired in Bao Viet in
  PBT by region, 2007                                                         Vietnam
     20%
                                                                            • Established HSBC Insurance brand in key
                                          Asia-Pacific
                             26%
                                          excluding Ping An
                                          Ping An
                                                                              economies
                                          Europe
4%

                                13%       Latin Am erica

                                          North Am erica
              27%




Note: 1. The results of Insurance are reported within customer groups, primarily PFS; excludes the effect of the US$485m Ping An Insurance dilution gain


                                                                                                                                                           11
Hong Kong – local market leadership and springboard to China


 • PBT up 42% to US$7.3bn
 • Loans and advances to customers up 6% to US$89.6bn
 • Customer deposits up 19% to US$234.5bn
 • Personal Financial Services
      – Leader in cards (4.9 million cards1), wealth management (167% growth in retail securities transactions),
        insurance (Number 1 market share in new single life premium)
      – Premier customers up 15% to 292,000

 • Commercial Banking
      – Increased sales in investment products, remittances and trade services
      – 176,000 internet banking customers – 40% of transactions through direct channels

 • Global Banking and Markets
      – 43% increase in operating income
      – Balanced sheet management revenues and trading income from structured derivatives, foreign exchange and
        equities




Note: 1. Including Hang Seng Bank


                                                                                                                   12
China – leading international bank

 • PBT up 81% to US$1.3bn1
 • Loans and advances to customers up 92% to US$11.7bn
 • Customer deposits up 109% to US$14.5bn
 • Organic growth
      – HSBC Bank (China) Co Ltd – Driving expansion of the branch network in: Pearl River Delta, Yangtze River Delta
        and Bohai Rim – 17 branches, 49 sub-branches in 17 cities
      – Consumer segment – focus on Premier and Private Banking
      – Small business – tap cross-border transactions with South Korea, Vietnam, Hong Kong and Taiwan
      – Global Banking and Markets – first foreign People’s Bank of China Open Market Operation primary dealer, first
        foreign bank to underwrite government bonds since 2004
           –    Joint Lead Manager and Book Runner on RMB5m two-year senior Reg. S bonds issued by
                China Development Bank; number 1 foreign bank in Corporate Lending (PwC’s Peer Review)

 • Strategic investments
      – Bank of Communications – 19% ownership; 2,600+ outlets; co-branded credit cards (>5 million)
           –    Knowledge sharing and joint business cooperation

      – Ping An Insurance – 16.78% ownership; 200,000 agents
      – 50% joint venture with National Trust Ltd
Note: 1. Excluding dilution gains


                                                                                                                    13
Taiwan – integrating new acquisition

• PBT up 635% to US$123m
• Customer deposits up 23% to US$9.4bn
• Integration of The Chinese Bank bringing
  – 44 branches and 3 licences
  – Access to 1 million new customers

• Re-branded acquisition Chailease Credit Services, now HSBC Factors Taiwan Limited, driving
  bigger market share in export sector
• HSBC Life International launch to grow bancassurance business
• HSBC Direct extends customer reach
• Capture cross-border opportunities in Greater China and Vietnam for trade, cash management,
  debt capital markets and other financing solutions




                                                                                                14
India – investing to grow

• PBT up 35% to US$529m
• Loans and advances to customers up 47% to US$7.2bn
• Customer deposits up 51% to US$12.0bn
• Personal Financial Services
  – 47 branches in 26 cities; 2.6 million credit cards – second largest issuer
  – 2.4 million active PFS customers, up 23%
  – HSBC Pragati – 29 consumer finance outlets in 24 cities
• Commercial Banking
  – PBT up 91% to US$88m
  – Focus on export lending and entering provincial cities
  – Landmark deals – first carbon credit deal (EUR35m structured trade finance); Islamic banking – US$50m first
    syndicated equipment lease
• Global Banking and Markets
  – PBT up 55% to US$429m
  – Largest convertible bond – joint bookrunner US$1bn convertible bond issue – largest INR Bond issue by a
    corporate – lead arranger/joint bookrunner of INR15bn three-year bond for Tata Sons Ltd – number 1
    underwriter for Domestic Bonds (Bloomberg)


                                                                                                                  15
Indonesia – extending national franchise

• PBT up 46% to US$104m
• Loans and advances to customers up 23% to US$1.6bn
• Customer deposits up 24% to US$2.6bn
• Largest foreign bank branch network
  – Target 100 outlets in Q1 08 from 87 outlets in January 2008
  – Target over 160 consumer finance outlets in 2009 from current 78 outlets
• Personal Financial Services
  – Build Premier – grow credit cards and consumer finance; currently No. 2 in Visa cards; >700,000 cards in force
  – First foreign bank to offer Shariah retail banking products
• Commercial Banking
  – Expand our SME business and capability
  – Launch Shariah-compliant services to SME segment
• Global Banking and Markets
  – Expand market share in custody – focus on institutional clients and country-specific business
  – Grow debt capital markets business – co-lead underwriter on PT Berlian Laju Tanker IDR900bn IDR bond; joint
    lead management/joint bookrunner for US$2bn sovereign US dollar bond for Republic of Indonesia



                                                                                                                 16
Vietnam – positioned for growth

Well positioned for market growth
• Local incorporation of HSBC Bank (Vietnam) Ltd to drive organic growth – extend physical presence
• Strategic partnerships in banking and insurance sectors

Personal Financial Services
• Focus on cards, personal loans and insurance

Commercial Banking
• Drive mid and upper SME segments with bundled products and Business Internet Banking launch
• Capture cross-border trade with Greater China and other areas with cross-border servicing desks

Global Banking and Markets
• Focus on multinational and sophisticated local corporates and financial institutions
• Playing lead role in the development of Vietnam capital markets
  – Saigon Port Container Terminal – US$100m 12-year term loan – first project finance in Vietnam

Strategic partnerships
• Techcombank: third-largest bank – 14% stake with intention to reach 20%
• Bao Viet: largest insurer – 10% stake with pre-emptive rights to reach 25%


                                                                                                      17
Rest of Asia-Pacific – building presence

• Australia – focus on businesses with natural advantage
  – Consumer finance – co-branded credit cards and use of point-of-sale financing
    – Woolworths General Purpose credit card

• Japan – entry into high-end retail banking market
  – Launched Premier in January 2008
  – Rolling out insurance and mortgage products

• South Korea – investing to drive momentum
  – Agreement to acquire 51% of Korea Exchange Bank (subject to regulatory approval)

• Malaysia – building Islamic banking hub
  – Local incorporation of HSBC Amanah Berhad – first foreign bank with Islamic banking
    subsidiary licence




                                                                                          18
Performance in 2007 Progress on strategy

Measuring Group success
Financial measures                     Target range
Return on total shareholders’ equity   15 - 19% through the cycle

Cost efficiency ratio                  48 - 52%
Tier 1 capital (Basel 2)               7.5 - 9.0%

Total shareholder return               Above peer group average




                                                                    19
HSBC in 2008        Leading in Asia


Largest international emerging markets bank

        Unique international network

    Uniquely international customer base

       Unquestioned financial strength



                                              20

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HSBC The world's leading international emerging markets bank - Asia strategy update

  • 1. CREDIT SUISSE INVESTORS’ CONFERENCE The world’s leading international emerging markets bank Asia strategy update SANDY FLOCKHART 1 APRIL 2008 CHIEF EXECUTIVE OFFICER THE HONGKONG AND SHANGHAI BANKING CORPORATION LIMITED
  • 2. Forward-looking statements This presentation and subsequent discussion may contain certain forward- looking statements with respect to the financial condition, results of operations and business of the Group. These forward-looking statements represent the Group’s expectations or beliefs concerning future events and involve known and unknown risks and uncertainty that could cause actual results, performance or events to differ materially from those expressed or implied in such statements. Additional detailed information concerning important factors that could cause actual results to differ materially is available in our Annual Report. 2
  • 3. Performance in 2007 Progress on strategy Reported results – HSBC Group Profit before tax Attributable profit Up 10% to US$24.2bn Up 21% to US$19.1bn Earnings per share Return on total shareholders’ equity Up 18% to US$1.65 15.9%, up from 15.7% Dividends per share1 Tier 1 capital Up 11% to US$0.90 9.3% against 9.4% in 2006 (Basel 1) Note: 1. In respect of 2007 3
  • 4. Performance in 2007 Progress on strategy • Record results in a challenging environment – Very weak performance in the USA driven by higher loan impairment charges – Exceptional strength in faster growing markets, particularly Asia – Strong performance from Global Banking and Markets despite write-downs – Record results from Commercial Banking and Private Banking • HSBC’s signature strength in capital and liquidity continues • Over 15 years of double-digit dividend growth 4
  • 5. Performance in 2007 Progress on strategy Asia-Pacific PBT up 43% to US$11bn1 Asia-Pacific PBT by business • Pre-eminent emerging markets bank in Asia • Hong Kong: gateway to China -2% 32% 43% PFS • China: two-prong strategy to cement leading CMB PB foreign bank position GBM • Combination of organic and inorganic 4% Others investments 23% • In rest of Asia, focused on market expansion in key geographies and profitable segments Note: 1. Including Hong Kong and excluding dilution gains and the Middle East 5
  • 6. Performance in 2007 Progress on strategy Highlights – Asia-Pacific PBT (US$m) % change 2007 2007 vs 2006 Asia-Pacific1 10,960 43 Hong Kong SAR 7,339 42 Mainland China (ex dilution gains) 1,280 81 Singapore 550 51 India 529 35 Malaysia 330 20 South Korea 123 108 Taiwan 123 635 Indonesia 104 46 Other 582 -10 Note: 1. Including Hong Kong and excluding dilution gains and the Middle East 6
  • 7. Personal Financial Services – Asia-Pacific PBT up 51% to US$4.7bn1 Group PFS PBT by region • Use our global scale and local knowledge to grow profitably in selected markets -26% • 10.9 million customers, up 10% Asia-Pacific Europe 15% • Premier – 546,000, up 25% Middle East 80% 4% Latin Am erica • HSBC Direct – US$1.2bn deposits from 376,000 accounts in Asia Pacific2 North Am erica 27% • Credit cards – 12.6 million • Consumer finance in selected emerging markets • Regional roll – out of insurance Note: Including Hong Kong and excluding dilution gains and the Middle East; 2 including the Middle East 7
  • 8. Global Banking and Markets – Asia-Pacific PBT up 61% to US$3.5bn1 Group Global Banking and Markets PBT • Emerging markets-led and financing- by region focused wholesale bank -15% 8% Asia-Pacific • Benefit from geographic network and 8% Europe strengthened product capabilities 58% Middle East • Global Markets’ success broadly based Latin Am erica • Global Banking strength in financing and North Am erica 41% payments and cash management • Group Investment businesses continued expansion in emerging markets Note: 1. Including Hong Kong and excluding the Middle East 8
  • 9. Commercial Banking – Asia-Pacific PBT up 24% to US$2.5bn1 Group CMB PBT by region • The leading international business bank serving small businesses to corporates 13% • Strengthening international connectivity – Asia-Pacific 10% 35% Europe HK$32.1bn in cross-border transaction deals Middle East 7% • Global Links cross-referral sales increased by Latin Am erica 95% in Hong Kong and 87% in rest of Asia-Pacific2 North Am erica over 2006 35% • Expanding customer base with emphasis on SME segment growth – 403,800 customers across Asia • Direct channel usage increase helped by enhanced Business Internet Banking platform Notes: 1. Including HK and excluding the Middle East 2. Including Middle East 9
  • 10. Private Banking – Asia-Pacific PBT up 41% to US$394m1 Group PB PBT by region • A world-leading international private bank integrated into a unique distribution network 12% • Client assets increased by 38% to US$93bn Asia-Pacific 2% 26% Europe • Net new money in at US$12.9bn Middle East 0% Latin Am erica • Onshore private banking in China launched in North Am erica January 2008 – Shanghai, Beijing, Guangzhou 60% • Expanding onshore in Japan, India and other markets; growing in Singapore Note: 1. Including Hong Kong and excluding the Middle East 10
  • 11. Good progress building our insurance business PBT by source of business, 2007 • Insurance contributed US$3.1bn1, 13% of Group PBT 13% Manufacturing • Strengthening links with Personal Financial Services and Commercial Banking and leveraging Distribution excluding Ping An global distribution network Ping An 34% 53% • Four transactions initiated: acquisition in South Korea; joint ventures initiated in India and mainland China; and a 10% share acquired in Bao Viet in PBT by region, 2007 Vietnam 20% • Established HSBC Insurance brand in key Asia-Pacific 26% excluding Ping An Ping An economies Europe 4% 13% Latin Am erica North Am erica 27% Note: 1. The results of Insurance are reported within customer groups, primarily PFS; excludes the effect of the US$485m Ping An Insurance dilution gain 11
  • 12. Hong Kong – local market leadership and springboard to China • PBT up 42% to US$7.3bn • Loans and advances to customers up 6% to US$89.6bn • Customer deposits up 19% to US$234.5bn • Personal Financial Services – Leader in cards (4.9 million cards1), wealth management (167% growth in retail securities transactions), insurance (Number 1 market share in new single life premium) – Premier customers up 15% to 292,000 • Commercial Banking – Increased sales in investment products, remittances and trade services – 176,000 internet banking customers – 40% of transactions through direct channels • Global Banking and Markets – 43% increase in operating income – Balanced sheet management revenues and trading income from structured derivatives, foreign exchange and equities Note: 1. Including Hang Seng Bank 12
  • 13. China – leading international bank • PBT up 81% to US$1.3bn1 • Loans and advances to customers up 92% to US$11.7bn • Customer deposits up 109% to US$14.5bn • Organic growth – HSBC Bank (China) Co Ltd – Driving expansion of the branch network in: Pearl River Delta, Yangtze River Delta and Bohai Rim – 17 branches, 49 sub-branches in 17 cities – Consumer segment – focus on Premier and Private Banking – Small business – tap cross-border transactions with South Korea, Vietnam, Hong Kong and Taiwan – Global Banking and Markets – first foreign People’s Bank of China Open Market Operation primary dealer, first foreign bank to underwrite government bonds since 2004 – Joint Lead Manager and Book Runner on RMB5m two-year senior Reg. S bonds issued by China Development Bank; number 1 foreign bank in Corporate Lending (PwC’s Peer Review) • Strategic investments – Bank of Communications – 19% ownership; 2,600+ outlets; co-branded credit cards (>5 million) – Knowledge sharing and joint business cooperation – Ping An Insurance – 16.78% ownership; 200,000 agents – 50% joint venture with National Trust Ltd Note: 1. Excluding dilution gains 13
  • 14. Taiwan – integrating new acquisition • PBT up 635% to US$123m • Customer deposits up 23% to US$9.4bn • Integration of The Chinese Bank bringing – 44 branches and 3 licences – Access to 1 million new customers • Re-branded acquisition Chailease Credit Services, now HSBC Factors Taiwan Limited, driving bigger market share in export sector • HSBC Life International launch to grow bancassurance business • HSBC Direct extends customer reach • Capture cross-border opportunities in Greater China and Vietnam for trade, cash management, debt capital markets and other financing solutions 14
  • 15. India – investing to grow • PBT up 35% to US$529m • Loans and advances to customers up 47% to US$7.2bn • Customer deposits up 51% to US$12.0bn • Personal Financial Services – 47 branches in 26 cities; 2.6 million credit cards – second largest issuer – 2.4 million active PFS customers, up 23% – HSBC Pragati – 29 consumer finance outlets in 24 cities • Commercial Banking – PBT up 91% to US$88m – Focus on export lending and entering provincial cities – Landmark deals – first carbon credit deal (EUR35m structured trade finance); Islamic banking – US$50m first syndicated equipment lease • Global Banking and Markets – PBT up 55% to US$429m – Largest convertible bond – joint bookrunner US$1bn convertible bond issue – largest INR Bond issue by a corporate – lead arranger/joint bookrunner of INR15bn three-year bond for Tata Sons Ltd – number 1 underwriter for Domestic Bonds (Bloomberg) 15
  • 16. Indonesia – extending national franchise • PBT up 46% to US$104m • Loans and advances to customers up 23% to US$1.6bn • Customer deposits up 24% to US$2.6bn • Largest foreign bank branch network – Target 100 outlets in Q1 08 from 87 outlets in January 2008 – Target over 160 consumer finance outlets in 2009 from current 78 outlets • Personal Financial Services – Build Premier – grow credit cards and consumer finance; currently No. 2 in Visa cards; >700,000 cards in force – First foreign bank to offer Shariah retail banking products • Commercial Banking – Expand our SME business and capability – Launch Shariah-compliant services to SME segment • Global Banking and Markets – Expand market share in custody – focus on institutional clients and country-specific business – Grow debt capital markets business – co-lead underwriter on PT Berlian Laju Tanker IDR900bn IDR bond; joint lead management/joint bookrunner for US$2bn sovereign US dollar bond for Republic of Indonesia 16
  • 17. Vietnam – positioned for growth Well positioned for market growth • Local incorporation of HSBC Bank (Vietnam) Ltd to drive organic growth – extend physical presence • Strategic partnerships in banking and insurance sectors Personal Financial Services • Focus on cards, personal loans and insurance Commercial Banking • Drive mid and upper SME segments with bundled products and Business Internet Banking launch • Capture cross-border trade with Greater China and other areas with cross-border servicing desks Global Banking and Markets • Focus on multinational and sophisticated local corporates and financial institutions • Playing lead role in the development of Vietnam capital markets – Saigon Port Container Terminal – US$100m 12-year term loan – first project finance in Vietnam Strategic partnerships • Techcombank: third-largest bank – 14% stake with intention to reach 20% • Bao Viet: largest insurer – 10% stake with pre-emptive rights to reach 25% 17
  • 18. Rest of Asia-Pacific – building presence • Australia – focus on businesses with natural advantage – Consumer finance – co-branded credit cards and use of point-of-sale financing – Woolworths General Purpose credit card • Japan – entry into high-end retail banking market – Launched Premier in January 2008 – Rolling out insurance and mortgage products • South Korea – investing to drive momentum – Agreement to acquire 51% of Korea Exchange Bank (subject to regulatory approval) • Malaysia – building Islamic banking hub – Local incorporation of HSBC Amanah Berhad – first foreign bank with Islamic banking subsidiary licence 18
  • 19. Performance in 2007 Progress on strategy Measuring Group success Financial measures Target range Return on total shareholders’ equity 15 - 19% through the cycle Cost efficiency ratio 48 - 52% Tier 1 capital (Basel 2) 7.5 - 9.0% Total shareholder return Above peer group average 19
  • 20. HSBC in 2008 Leading in Asia Largest international emerging markets bank Unique international network Uniquely international customer base Unquestioned financial strength 20